Digital Marketing Manager (WFH)

💡 Profile: Full Stack Developer at Deqode

🔷 Experience- 2+ Years

🔷 Location- Mumbai (Andheri East)

🔷 Mode- 5 Days WFO

(Only immediate joiners & candidates serving notice period)

✨ What we want:

✅ Currently working in a product-based company

✅ Prior e-commerce platform/project experience

✅ Strong experience with MERN Stack development

✅ Proficiency in ReactJS & modern JavaScript (ES6+)

✅ Solid Node.js backend development skills

✅ Database management experience (MongoDB preferred)

✅ RESTful API design & integration

✅ Code optimization & performance mindset

Role Overview:

The International Inside Sales – Team Lead will be responsible for driving sales growth in global markets, leading a small inside sales team, and ensuring effective client engagement. This role involves prospecting, nurturing leads, converting opportunities, and meeting sales targets for international markets while coaching and motivating the team.

Key Responsibilities:

1. Sales & Revenue Generation

 Develop and implement strategies to achieve monthly, quarterly, and annual

international sales targets.

 Identify new business opportunities in international markets (B2B, retail, e-

commerce).

 Drive the full sales cycle – from prospecting and lead qualification to closing

deals.

 Upsell and cross-sell products to existing international customers.

2. Team Leadership

 Lead, mentor, and guide the inside sales team to deliver on sales goals.

 Monitor performance metrics, provide feedback, and ensure team members are

equipped with the necessary skills and tools.

 Foster a positive, motivated, and performance-driven team culture.

3. Client Relationship Management

 Build and maintain strong relationships with key international customers,

distributors, and partners.

 Handle escalations and resolve customer concerns in a professional and timely

manner.

 Collaborate with the marketing team to create tailored campaigns for specific

regions.

4. Market Intelligence

 Stay updated on global organic food trends, competitor activities, and market

conditions.

 Provide regular reports and insights to management for strategic decision-

making.

Qualifications & Skills:

 Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).

 4–6 years of sales experience, with at least 1–2 years in a team leadership role.

 Experience in international sales, preferably in FMCG, food, or organic products.

 Strong communication, negotiation, and interpersonal skills.

 Target-driven, self-motivated, and able to work under pressure.

 Proficient in CRM tools, MS Office, and online sales platforms.

Key Performance Indicators (KPIs):

 Achievement of international sales targets.

 Conversion rate from leads to closed deals.

 Customer satisfaction and retention rate.

 Team performance and productivity.

Strong Technical Support Leader profile

Mandatory (Company) – Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)

Mandatory (Experience 1) – 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams

Mandatory (Experience 2) – Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams

Mandatory (Team Leadership) – Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management

Mandatory (Technical Depth) – Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows

(to effectively coordinate with architects and engineering heads)

Mandatory (Process & Metrics) – Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting

Mandatory (Ticketing Tools) – Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms

Mandatory (Core Skills) – Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

Requirement :

• Good knowledge of Java and Spring F/W (Spring Boot, Spring Security, Spring ORM, Spring Rest, Spring Cloud)
• Good knowledge of relational database design and query via both SQL and ORM (hibernate, spring data)
• Good knowledge of ElasticSearch or other document-oriented database
• Good knowledge of Microservice architecture, including REST API design
• Good knowledge of asynchronous data pipelines using Kafka or AWS SNS/SQS or similar modern messaging framework
• Good knowledge of AWS or other public cloud environment
• Hands-on experience with Redis Cache, Memcache or Ehcache
• Good knowledge of domain-driven design is a huge plus
• Web services & API standards (REST/OAuth/JSON)

Summary role description:

Hiring for Technical Lead - Full Stack for a global InsurTech SaaS product company

Company description:

Our client is a global digital SaaS platform InsureTech company headquartered in Silicon Valley providing omnichannel customer acquisition platform, Analytics powered customer engagement, services, and self-service portals and apps for agents as well as policyholders.

Role details:

• Title / Designation: Technical Lead – Full Stack
• Reporting Manager: Director of Product Engineering
• Location: Hyderabad/Hybrid

Role & Responsibilities:

• Develop, deploy, support, and implement web application projects
• Build scalable architecture, reusable patterns, and libraries for future use
• Conduct performance testing, review results, identify bottlenecks and report code
• Proactively identify and resolve potential problems/issues including authoring technical specifications
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Keeping up to date with industry trends and developments
• Motivate team members to learn the required skills and stay up to date on the execution
• Mentor, lead, and guide a team of Software Engineers

Candidate requirements:

• Overall, 6+ years of experience as Full stack developer, with a minimum 1-year experience in product development
• Experience in leading a team of 3+ members
• Experience in one or more of
  • Frontend – AngularJS/Angular/ReactJS/VueJS
  • Backend – PHP/Java/Python/NodeJS/Golang
  • DB – Any relational Database (like MySQL, Oracle, or Postgres)
• Should have experience in restful JSON web services
• Should be competent in CI /CD tooling
• Experience working with 3rd party software integrations like REST APIs, SOAP APIs, XML, JSON

Selection process:

• Code pair
• 2 Technical interviews
• Final round

Responsibilities::

• Plan and execute all digital marketing strategy including SEO/SEM, marketing database, email, social media and campaign management for Tactic Solutions

• Responsible to generate the inbound lead for our IT services.

• Design, build and maintain our social media presence

• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

• Brainstorm new and creative growth strategies Plan, execute, and measure experiments and conversion tests

• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

• Website management using Google Webmaster & Analytics

• SEO, SEM, SMM activities including Blogs and articles

• Preparing detailed strategy reports

• Identifying powerful keywords to drive the most valuable traffic

• Filling websites and other content with effective keywords

• Writing effective SEO content for blogs, websites and social media accounts

• Developing link building strategies

• Analysing keywords and SEO techniques used by competitors

• Compiling and presenting SEO guidelines

• Perform competitive analysis and identify gaps in our content or areas of improvement in our web design

• Track important SEO metrics including organic traffic, conversion rates and time spent on page

• Report on performance metrics comparing them to our SEO goals and benchmarking data

• Follow SEO trends and stay up-to-date with new tools and practices

Skills::

• MARKETING STRATEGY

• SEO

• SMO

• DIGITAL MARKETING

• SOCIAL MEDIA

• MARKET RESEARCH

• SOCIAL STUDIES

Website - https://praxinfo.com/">https://praxinfo.com/