Digital Marketing Manager (WFH)

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

Key Responsibilities:

• Deliver compelling product demonstrations that showcase value, efficiency, and return on investment.
• Identify and convert leads into customers, and nurture long-term relationships.
• Build a strong sales pipeline in your designated city, with an entrepreneurial mindset.
• Represent On2Cook at trade shows, exhibitions, and industry events.
• Maintain timely reporting, proactive follow-ups, and consistent deal closures.

Desired Skills and Experience

• 1–3 years of experience in sales (experience in hospitality, food tech, or kitchen equipment is a plus).
• Strong communication skills with a flair for storytelling and customer engagement.
• Passion for food technology and the ability to relate well with chefs and culinary professionals.

Job Title: Sales Manager – Styller

Company: Translense Private Limited

Product: Styller

Location: Remote + Local Field Work (Pune, NCR, Varanasi)

Employment Type: Full-Time

About the Company

Translense Private Limited is a growing technology company focused on building practical and powerful digital solutions for the beauty and wellness industry. Our flagship product, Styller, empowers salons and spas to digitize bookings, increase online visibility, and manage operations efficiently.

Role Overview

We are looking for ambitious and persuasive Sales Managers to join our Styller team. You will be responsible for end-to-end sales — from outreach and demos to client onboarding and activation.

Key Responsibilities

• Reach out to warm and cold leads (provided by marketing or self-generated)
• Conduct product demos and explain the benefits of Styller
• Onboard trial and premium clients effectively
• Maintain follow-up communication until conversion
• Keep detailed reports of your sales activities
• Work closely with the operations team for post-sale support

Required Skills

• Strong communication and interpersonal skills
• Persuasive sales approach and confidence in client conversations
• Familiarity with Google Sheets, WhatsApp, CRM tools
• Self-motivated and performance-driven mindset
• Experience in sales, field sales, or telesales (preferred)

Compensation Structure

• Performance-Based Model
• 
  
• ₹500 per successful trial onboarding
• ₹1,000 per successful premium onboarding
• On achieving 5 sales/month: eligible for ₹5,000 base salary
• Total earning potential: up to ₹30,000/month

Perks & Benefits

• Certificate of Experience and Performance Letter
• Monthly recognition for top performers
• Opportunity for full-time permanent roles based on performance
• Work in a fast-growing startup with real impact

Key Responsibilities:

• Write creative and engaging copies for product descriptions, advertisements, blogs, and content marketing.
• Maintain brand voice and tone guidelines for consistent communication.
• Edit and refine creative content and curate short stories for social media.
• Collaborate with internal teams (Marketing, Design, Product Development) for content strategies.
• Coordinate brand communication with external partners, such as PR agencies.
• Research industry trends, competitors, and audience preferences to inform content.
• Edit and proofread content for accuracy, clarity, and brand adherence.
• Stay updated on trends in copywriting, digital marketing, and industry developments.

Requirements and Skills:

• Proven experience as a Copywriter with a strong creative portfolio.
• Knowledge of online content strategy and creation.
• Excellent writing, editing, and proofreading skills.
• Creative thinking, problem-solving, and the ability to simplify complex ideas.
• Strong research skills and a collaborative spirit.
• Excellent time-management and organizational skills.
• Familiarity with SEO principles (preferred).
• Graduation in any field is required.

At least 4 years' experience as a Node.js developer.

Experience in Microservices

Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

Mandatory experience in Postgres and MySql.

Knowledge of front-end technologies such as HTML5 and CSS3.

Superb interpersonal, communication, and collaboration skills.

Exceptional analytical and problem-solving aptitude.

We are looking for an efficient Business Development Executive candidate who can immediately join us and has prior experience and knowledge only in the software/IT industry, handling software products(web applications, mobile applications) along with client handling. As a BDE you are expected to contribute to the successful completion of a client's journey from pitching to converting to a prospective client for the organization.

PROCESS RESPONSIBILITIES

1. Cold Emailing.
2. Communicating to different clients to know their requirements.
3. Follow-ups with valuable leads and converting them into clients.
4. Collaborating with sales manager to improve sales.
5. Identifying the effective market to improve the client base,
6. Bringing in new ideas and processes to help in achieving overall business.

EXPECTED TO BRING IN

1. Having 1-2 yrs of relevant experience.
2. Good communication skills both verbal and written are a must.
3. Completed UG or PG degree in sales or marketing or business administration.
4. Prior experience only in the software industry.
5. Knowledge of CRM tools would be an advantage.

About Graphene  

Graphene is a Singapore Head quartered AI company which has been recognized as Singapore’s Best  

Start Up By Switzerland’s Seedstarsworld, and also been awarded as best AI platform for healthcare in Vivatech Paris. Graphene India is also a member of the exclusive NASSCOM Deeptech club. We are developing an AI plaform which is disrupting and replacing traditional Market Research with unbiased insights with a focus on healthcare, consumer goods and financial services.  

Graphene was founded by Corporate leaders from Microsoft and P&G, and works closely with the Singapore Government & Universities in creating cutting edge technology which is gaining traction with many Fortune 500 companies in India, Asia and USA.  

Graphene’s culture is grounded in delivering customer delight by recruiting high potential talent and providing an intense learning and collaborative atmosphere, with many ex-employees now hired by large companies across the world.  

Graphene has a 6-year track record of delivering financially sustainable growth and is one of the rare start-ups which is self-funded and is yet profitable and debt free. We have already created a strong bench strength of Singaporean leaders and are recruiting and grooming more talent with a focus on our US expansion.   

Job title: - Data Analyst 

Job Description  

Data Analyst responsible for storage, data enrichment, data transformation, data gathering based on data requests, testing and maintaining data pipelines. 

Responsibilities and Duties  

• Managing end to end data pipeline from data source to visualization layer 
• Ensure data integrity; Ability to pre-empt data errors 
• Organized managing and storage of data 
• Provide quality assurance of data, working with quality assurance analysts if necessary. 
• Commissioning and decommissioning of data sets. 

• Processing confidential data and information according to guidelines. 
• Helping develop reports and analysis. 
• Troubleshooting the reporting database environment and reports. 
• Managing and designing the reporting environment, including data sources, security, and metadata. 
• Supporting the data warehouse in identifying and revising reporting requirements. 

• Supporting initiatives for data integrity and normalization. 
• Evaluating changes and updates to source production systems. 
• Training end-users on new reports and dashboards. 
• Initiate data gathering based on data requirements 
• Analyse the raw data to check if the requirement is satisfied 

Qualifications and Skills   

• Technologies required: Python, SQL/ No-SQL database(CosmosDB)     
• Experience required 2 – 5 Years. Experience in Data Analysis using Python 

•  Understanding of software development life cycle   

• Plan, coordinate, develop, test and support data pipelines, document, support for reporting dashboards (PowerBI) 
• Automation steps needed to transform and enrich data.   
• Communicate issues, risks, and concerns proactively to management. Document the process thoroughly to allow peers to assist with support as needed.   
• Excellent verbal and written communication skills