IVR Engineer - Asterisk/CTADE Developer

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures

“Hustle Mode ON” is something we live by.

Our Team:

The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.

Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.

 Your Opportunity:

As part of the Core Engineering Team @Whatfix, you’ll have the opportunity to make a difference by being a part of the development team that builds future forward products. At Whatfix it’s all about scale. One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.

 Your Responsibility:

1. Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms
2. Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide
3. Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms
4. Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix
5. Work with cross-functional teams to address all technical dependencies
6. Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms
7. Actively participate in technical innovations, external presentations, technical publications etc.
8. Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums
9. Deploy and monitor products on Cloud platforms

 Our Ideal Candidate:

You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.

 Your Qualifications:

1. 11+ years of experience as an Engineer
2. Ability to work with teams in a collaborative and productive manner
3. Strong computer science fundamentals in data structures and algorithms
4. A self-motivated learner and builder with strong customer focus and obsession with quality

 Must-Have:

1. Strong Expertise in Backend Technologies- Java, Spring Boot, etc 
2. Expertise in working with AWS or other cloud infrastructures like Azure or Google Cloud, and using Infrastructure-as-Code tools
3. Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
4. Hands-on in Architecting and developing large scale applications
5. Hands-on debugging skills
6. Design for performance, scalability, fault tolerance and high availability

 Good to have:

1. Experience in Client-side technologies such as jQuery
2. Experience in Front End Technologies is good to have (Javascript, React)
3. Experience with Storage systems - NoSQL (Cassandra/MongoDB)
4. Leveraging cutting edge technologies like Kubernetes, Docker, etc. to design and build new infrastructure features

  Behavioural traits: 

1. Excellent communication and technical leadership skills
2. Can-do attitude to take BIG problems by their horns and solve them
3. Ability to inspire others & be a role model and mentor for upcoming engineers in the organization
4. Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

About the company- FPL Technologies

Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is backed by the principles of simplicity, transparency, and giving back control to the user.

“Re-imaging credit and payments from First Principles”

Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies. 

OneCard (Best credit card app) : http://www.getonecard.app/">www.getonecard.app

OneScore (Over 10 million downloads): http://www.onescore.app/">www.onescore.app

Create a consumer facing credit card product that will be used by millions of users. 

What you will do:

• Be a part of our backend for frontend/ credit card processing engineering teams to build the best homegrown credit card stack.
• Partner with the product teams to understand the product features and specifications, translate them into high level and low-level design.
• Work with frontend and backend developers to build out a customer-centric experience that will constantly evolve.
• Respond to support team tickets as needed to resolve bugs and issues.
• Participate in contributing ideas, updates, and product development areas to the team.

Experience Range: 

5- 7 years with technical hands-on experience in building large-scale B2C applications catering to millions of users. Previous experience in building scalable products is a must.

Technical Expertise:

• Strong insight into Java programming language (Class loading, Memory Management, Transactions, Executors, Lambdas and Streams).
• Experience in distributed technologies, real-time, high throughput and low latency systems.
• Hands-on prior experience with scalable Cloud based architectures.
• Experience in one or more frameworks like Spring is a plus but not required.
• Proficiency in data structures & algorithms.
• Strong problem solving and analytical skills.
• Any experience in payments is a plus.

Experience:

The candidate should have about 1+ years of experience with design and development in Java/Scala. Experience in algorithm, data-structure, database is mandatory.

Required Skills:

1. Java or Scala
2. Extensive experience in developing web applications. Should possess good Oops knowledge and be aware of enterprise application design patterns.
3. Should have the ability to analyze, design, develop and test complexity of spark job.
4. Basic working knowledge of Unix/Linux.

Good To have: -

1. Python
2. Distributed Computing

Job Title: Java Team Lead

Experience: 4.5 to 8 years

Notice Period: Up to 30days (Negotiable)

Job Description :

• Experience in Java/J2EE technologies - design development of high-volume, high-performance, high-availability, service-oriented applications
• Design and govern the reusable accelerators, design patterns and reusable technical components (e.g. error handling, logging etc.)
• Strong knowledge in developing scalable web applications using Spring Boot with JDBC, JPA, Security,  RESTful Web Services
• Experience in front end development using HTML5, JQuery, React JS or Angular
• Research and implement new tools, frameworks and patterns to build a hybrid cloud applications
• Strong knowledge in Database – MySQL / PostgreSQL
• Knowledge of deploying applications in Ubuntu on Cloud Infrastructure
• Knowledge of Docker and Kubernetes for automatic application deployment will be an added advantage
• Lead a team and provide technical knowledge to team members during development

Roles & Responsibilities

• Understand the Requirement
• Convert them into Document
• Deliver the Work Product (software components / modules) with Quality
• High level design & Defining Architecture
• Following Coding best practices

We are hiring for Java senior Developers with Spring Boot and Microservices experience for Bangalore location. It is work from home now and after 6-8 months candidate must relocate to Bangalore.

Senior Java Developers

6-10 yrs

Should have hands on experience in Spring Boot and Microservices

Requirements

• 2-5 years of experience as a back-end developer
• Expertise with Java 1.8 and React JS
• Understanding of OOPS concepts, Design Principles, and implementations of different types of Design Patterns.
• Should have a strong acumen in Data Structures, Algorithms, problem-solving.
• Experience in Microservices
• Extensive experience in developing Web Services APIs using RESTful API design
• Comfortable writing Unit Test Cases
• Good to have experience/knowledge of
  • Docker,
  • Scala,
  • Python, and
  • AWS and other Cloud platforms
• Able to connect the dots between code and business value

Responsibilities

• Engage in high-level conversations about business strategy and the role tech plays in it
• Write well-designed, testable, and efficient code that powers our application
• Write specs and do planning for everything we build
• Conduct application analysis, testing, and debugging
• Diligently document code to keep it clean and transparent
• Ensure cross-browser and device compatibility

You Are

• You believe it’s always on you to make sure anything you do is a success.
• You have the ability to make quick and effective decisions.
• In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone.
• Open to change. You’re inspired by the endless ways in which everything we do can always be improved.