Customer Service Manager
We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.
Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.
MUST REQUIREMENTS
- Excellent level of English communication skills in writing, and speaking
- 5-10 years customer service experience in corporate business environment
- Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)
TASKS INCLUDE
- Handling client calls and emails, responding in a timely manner.
- Preparing Statements of Advice.
- Preparing documentation for meetings.
- Lodging applications and preparing submissions for new business.
- Liaising with internal teams and colleagues to resolve problems and find solutions.
- Creating and maintaining client files.
- Liaising with financial institutions on behalf of clients.
- Giving technical support to clients on bespoke software, if they are using it at home.
- Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
- Assessing client budgets and creating financial plans.
ROLE REQUIREMENTS
- Excellent level of English communication skills in writing, and speaking
- Must have customer service experience
- High time management and organisational skills
- Has Microsoft office experience
- Excellent telephone manner
- Preferable experience in a similar position
- Must have administration experience
- A passion for great customer service
- Reception/administration experience
- Ability to time manage a variety of tasks
- High attention to detail
Shubham Vishwakarma
Full Stack Developer - Averlon
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You love creating content, social media, and are completely fascinated by what’s happening in the world of Cricket. Why don't you join us and make a career in digital marketing?
CricHeroes is looking for a Digital Marketing Executive to enhance our social media presence across all platforms.
This might be a great opportunity for you if
- You are passionate about content creation, social media, and sports.
- You have prior experience in conceptualizing and executing campaigns on social media.
- You love researching, design, and writing.
Who are we?
CricHeroes is a Market Network for Cricket; the World’s largest network connecting millions of grassroots cricketers and a marketplace for thousands of local businesses and professionals around cricket.
It bridges the gap between passionate grassroots cricketers and international cricketers with the help of technology.
It helps grassroots cricketers showcase their talent, get recognition, and improve their game with data.
What are we looking for, in you?
- Excellent writing skills in English
- Genuine enthusiasm around cricket would be highly preferred
- Experience in online and digital marketing
- Has an interest in researching for content
- Prior experience in content creation and working on social media campaigns
- You have strong interpersonal skills
- You have a Bachelor's degree in English honors or a degree/diploma in digital marketing
- You have 1-2 years of experience in digital marketing in a fast-paced product company.
- Someone with prior experience in Sports Management and being a Cricket enthusiast will be highly preferred.
What are we looking for, from you?
- The ability to research Cricket related topics and generate interesting and engaging content for the app, blogs, and social media posts.
- Initiating and executing Email marketing and SMS Campaigns successfully and independently.
- Maintaining social media presence across all digital platforms.
- Collaborate with design teams internally to create engaging social media posts.
- Able to improve content delivery using search engine optimization best practices.
We are made in India by the passionate cricketers for the passionate cricketers of the world!
If this excites you and you want to be part of our team to help us win the scores by building a one of a kind app for all the cricketers around the world, please apply on the link.
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Full Stack Developer - Averlon