Cutshort logo
Premier Tax and Bookkeeping logo
Customer Service Manager
Premier Tax and Bookkeeping's logo

Customer Service Manager

Shan Pasupathy's profile picture
Posted by Shan Pasupathy
5 - 10 yrs
$8K - $12K / yr (ESOP available)
Remote only
Skills
Customer Support

Customer Service Manager

We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.

 

Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.

MUST REQUIREMENTS

  • Excellent level of English communication skills in writing, and speaking
  • 5-10 years customer service experience in corporate business environment
  • Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)

TASKS INCLUDE

  • Handling client calls and emails, responding in a timely manner.
  • Preparing Statements of Advice.
  • Preparing documentation for meetings.
  • Lodging applications and preparing submissions for new business.
  • Liaising with internal teams and colleagues to resolve problems and find solutions.
  • Creating and maintaining client files.
  • Liaising with financial institutions on behalf of clients.
  • Giving technical support to clients on bespoke software, if they are using it at home.
  • Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
  • Assessing client budgets and creating financial plans.
  •  

ROLE REQUIREMENTS

  • Excellent level of English communication skills in writing, and speaking
  • Must have customer service experience
  • High time management and organisational skills
  • Has Microsoft office experience
  • Excellent telephone manner
  • Preferable experience in a similar position
  • Must have administration experience
  • A passion for great customer service
  • Reception/administration experience
  • Ability to time manage a variety of tasks
  • High attention to detail
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Premier Tax and Bookkeeping

Founded :
2017
Type :
Services
Size :
20-100
Stage :
Profitable

About

Professional Accounting, Bookkeeping, Business registration, Business advisory & Tax returns services in Australia. Book your appointment at 08 7129 8292.
Read more

Connect with the team

Profile picture
Shan Pasupathy

Company social profiles

blogfacebook

Similar jobs

A global leadership advisory firm renowned for executive sea
A global leadership advisory firm renowned for executive sea
Agency job
Gurugram
4 - 8 yrs
₹15L - ₹22L / yr
ServiceNow
Servicenow discovery,
ITOM
Mapping
CMDB

 Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). ·

·

CMDB Management:

 Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.

 Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.

 Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

 Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.

 Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.

 Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.

 Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.

 Strong hands-on experience in optimizing discovery, tailoring patterns and development.

 Validating discovery results and troubleshooting as required

 Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers  Define, create, and manage Service Mapping infrastructure, including patterns.

 Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.

 Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin

 Assist with tasks related to implementing the ServiceNow application.  Document procedures for the discovery, configuration management functions

 Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow

2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools

3. Solid understanding of Configuration Management practices and principles

4. Experience implementing ServiceNow Service Mapping

5. ITIL foundations certification preferred

6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)

7. Effectively working under accelerated deadlines and working independently to complete objectives

8. Experience working in a team-oriented, collaborative environment with good interpersonal skill

9. Ability to translate business requirements into technical specifications and design.

10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision

11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude

12. Ability to manage multiple simultaneous tasks within an open and interactive environment 

Read more
Fleet Studio Inc.
at Fleet Studio Inc.
9 recruiters
Komathi  Sundharamurthy
Posted by Komathi Sundharamurthy
Chennai
7 - 9 yrs
₹16L - ₹17L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)

Role: Java Developer

Experience: 7+ years 

Work Location: Chennai 

Notice Period: Immediate Joiner 


About Us


Fleet Studio, Inc. has worked with leading global consumer brands, startups, and agencies on cutting-edge technology products and solutions in mobile and web applications for a global audience for over 16 years. Our clear understanding of both design and technology combined with our emphasis on culture and consumer behaviors enhances communication and the final product. The products and solutions that we build are widely used by millions of users including companies of all sizes, from SMB to the enterprise as well as direct consumers. 


Java Developer – Senior Level


We are seeking a highly skilled and experienced Java Developer with a proven track record in delivering high-quality applications. If you're passionate about building modern, scalable, and robust software solutions, we want to hear from you!


Required Qualifications


  • 7+ years of software development experience with a focus on delivering robust and efficient solutions.
  • Strong proficiency in Java and its latest versions and expertise in developing Java-based applications.
  • Hands-on experience with relational databases and proficiency in writing complex SQL queries.
  • Familiarity with Enterprise Java (J2EE / JavaEE / Spring) application architectures.
  • Demonstrated history of delivering modern, high-cadence applications using:
  • Agile methodologies and test-driven development (TDD).
  • CI/CD pipelines for streamlined deployment and updates.
  • Git version control for collaborative development.


Preferred Skills


  • Knowledge of microservices architectures and Domain-Driven Design (DDD).
  • Working knowledge of Python and JavaScript/Node.js.
  • Experience with Object-Relational Mappers (ORMs) such as Hibernate or JPA.
  • Strong Problem Solving skills


Bonus Skills

(If you don't possess these, we provide rapid onboarding to bring you up to speed!)


  • Exposure to emerging Generative AI technologies and tools like OpenAI APIs and GPT large language models (LLMs).
  • Practical experience with MongoDB or other NoSQL, MySQL databases.


Why Join Us?


We are at the forefront of innovation, blending cutting-edge technology with a dynamic and collaborative work environment. Joining our team means you'll have opportunities to work on exciting projects, grow your expertise, and make a significant impact.


Read more
Intellikart Ventures LLP
Gurugram
3 - 6 yrs
₹8L - ₹10L / yr
skill iconNodeJS (Node.js)
Microservices
skill iconJavascript
skill iconHTML/CSS
MySQL
+3 more

Job Description:

  • Strong proficiency with JavaScript / Core Java and other related technologies.
  • Expertise in developing models and scalable Microservices components.

Good to have:

  • Knowledge of Databases such as MySQL, DB2, Oracle and etc. (at least one)
  • Basic understanding of front-end technologies, such as HTML5, and CSS3

Roles & Responsibilities:

  • Developing and maintaining scalable APIs using Node.js
  • Writing reusable, testable, and efficient code
  • Integrating user-facing elements developed by front-end developers with server-side logic
  • Designing and implementing low-latency, high-availability, and performant applications
  • Implementing security and data protection measures
  • Integrating data storage solutions (MongoDB, MySQL, etc.)
  • Staying abreast of developments in web applications and programming languages
Read more
PeopleProsper Technologies Pvt Ltd
Marsha Babu
Posted by Marsha Babu
Bengaluru (Bangalore)
1 - 6 yrs
₹3L - ₹8L / yr
Financial planning
Life insurance
Health insurance
Insurance management
Greetings of the day,
Thanks for your time today, as discussed on call I am sharing you the JD for Insurance Profile.

Job description
Roles and Responsibilities

Meeting with clients.
Offering specialized financial guidance and advice.
Completing financial needs analysis.
Creating and explaining customized plans.
Utilizing knowledge of tax investment strategies.
Assessing clients' financial portfolios.
Analyzing clients' risk.
Encouraging clients to invest in the future.

Desired Candidate Profile

You should have a strong command of English and Hindi.
Preference would be given to those candidates who are from banking background experience.
Must have good knowledge in Insurance and good connections with agents.
Experience required 1-5 years.

Perks and Benefits

1. Chart a rapid career growth in a fast-paced start-up company.
2. Opportunity to be the core team member of the technology team.
3. Opportunity to work in an upcoming B2B2C Fintech start-up founded by IITians.
4. Stock options for high performers.
5. Health Insurance.
Location: HSR Layout, Sector-4, Bangalore
Notice Period: 1-15 days, Immediate Joiners
CTC: 3-8 LPA
Openings: 2
Relevant experience: 4-8 Years (Senior Profile)
Relevant Experience : 1-2 Years (Junior Profile)

Looking forward to hearing from you soon, any assistance would be needed. You can reach me out on the below contact details!
Read more
TechUnity Software Systems India Pvt Ltd;
Senthil Kumar M
Posted by Senthil Kumar M
Remote, Coimbatore
1 - 3 yrs
₹2L - ₹3L / yr
MVC Framework
ASP.NET MVC
skill icon.NET
ADO.NET
We are looking for an ASP.NET MVC developer that will be able to develop and support existing applications. The main scope of work will include everything from back-end to client-side code, using optimal and efficient technologies, frameworks, and patterns. Your primary responsibilities will be to design and develop these applications. Therefore, it’s essential that you are skilled at problem solving, solution design, and high-quality coding.

Responsibilities

  • Delivering a high-quality application
  • Integrating with front-end developers 
  • Ensuring a required level of performance
  • Writing test-backed server-side code
  • Analyzing requirements and designing new functionality
  • Supporting and fixing existing functionality
  • Selecting and using the most appropriate and efficient technologies for a particular application
  • Designing and building application layers

Skills

  • Proficiency in ( C# | Visual Basic, depending on the specific project )
  • Experience using .NET ( 4.5+ | Core )
  • Experience in developing ( ASP.NET MVC | ASP.NET Core MVC ) applications
  • Senior knowledge of ( Entity Framework 6.* | EF Core | NHibernate | ADO.NET )
  • Proficient knowledge in ( MSSQL | MySQL | Oracle | other RDBMS )
  • Database design including indexes and data integrity ( if RDBMS is required )
  • Dependency injection pattern and IoC containers using at least one of: Autofac, Unity, Ninject, and/or SimpleIoc
  • Writing tests with ( NUnit | XUnit | MSTest )
  • Implementing enterprise application patterns ( if senior developer is required )
  • Understanding of HTML, JS, and CSS
  • Familiarity with the client side framework ( jQuery | Angular 1.* | Angular 2.*+ | React | other )
  • Familiarity with ( Kendo UI | DevExpress | Syncfusion ) 
  • Integrating web analytics tools ( particularly Google Analytics )
  • Familiarity with ( Azure Web Apps | AWS Cloud )
Read more
Ipsator
at Ipsator
1 recruiter
Garima M
Posted by Garima M
Bengaluru (Bangalore), Noida
2 - 5 yrs
₹6L - ₹12L / yr
skill iconAndroid Development
skill iconKotlin

Responsibilities

  • Design, develop and implement the android app in Kotlin
  • Collaborate with other developers and non-technical teams
  • Attend daily standup meetings
  • Perform maintenance on existing web applications
  • Provide innovative solutions
  • Performance optimization

Required Technical Skills

  • 2-5 years of experience in the development and maintenance of consumer-facing high traffic android applications with a desire to work in growing fast-paced startups.
  • Worked on applications from scratch. Well versed with building apps for various screen density and sizes.
  • Up to date on upcoming trends in android and its ecosystem with respect to design, architecture etc.
  • Experience in optimizing all important parameters like network utilization, application size and battery.
  • Experience with kotlin, coroutines, dagger, retrofit, rx-android and android architecture components etc.
  • Understanding of MVVM or MVP architecture to maintain separation of concerns.
  • Sound knowledge of object-oriented design concepts and algorithms.
  • Experience with version control like SVN/Git

 

Join us to work on a software platform of national importance and contribute to Solving4Bharat.

We are the technology team behind https://play.google.com/store/apps/details?id=com.irctc.fot">https://play.google.com/store/apps/details?id=com.irctc.fot

Read more
QToss Technology Solution Private Limited
Noida, NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹3L - ₹9L / yr
MEAN stack
MERN Stack
skill iconNodeJS (Node.js)
skill iconJavascript
Fullstack Developer
+3 more

Duties and responsibilities:

  • Design and defining architecture of complex web applications and microservices.
  • Address and improve any technical issues
  • Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant, and efficient systems

Requirements and Qualifications:

  • Previous working experience as a MEAN Stack Developer for 3 years
  • BSc/B.tech degree in Computer Science or similar relevant field 
  • In-depth knowledge of NodeJS, ExpressJS or Restify
  • Experience implementing applications using Angular or React
  • Experience creating front end applications using HTML5, Angular, LESS/SASS
  • Hands-on experience with JavaScript Development on both client and server-side
  • Experience with modern frameworks and design patterns, minimum one-year experience with MEAN stack paradigm
  • Knowledge of the following will be considered as an advantage:
    • Consumer Web Development Experience for High-Traffic, Public Facing web applications
    • Experience with cloud technologies like AWS or google cloud is also a plus
    • Creating secure RESTful-based web services in Node js and Express and MongoDB.
    • Continuous integration (Jenkins/Hudson) and version control (SVN, Git)

 

Read more
Skandhanshi Infra Projects
Nagraj Kumar
Posted by Nagraj Kumar
NCR (Delhi | Gurgaon | Noida)
4 - 7 yrs
₹4L - ₹10L / yr
iam
forgerock
openidm
Siteminder
Oracle Adaptive Access Manager
+1 more
Role : Security Architect Role Description : Define the security architecture, ensuring that it meets the business requirements and performance goals. Must have Skills : ForgeRock OpenIDM Good to Have Skills : Java Enterprise Edition, DevOps, Ping Identity Solutions Job Requirements : Key Responsibilities : 1 Configure ForgeRock Server 2 Troubleshooting issues related to Identity Management Technical Experience : 1 Good experience in Forgerock IAM Implementation skills with good Identity and access management Experience 2 Good knowledge and hands on experience using Java by understanding the Sailpoint APIs and architecture to achieve business requirements 3 Ability to Install, Troubleshoot Configure DB, Application Server, Identity Tool 4 Experience in Installation configuration of various Standard system using Standard connectors using Sailpoint/Forgerock/Okta Strong Java/J2EE hands on development Professional Attributes : 1 Quick learner, team player and self-starter 2 Good Articulation presentation skills confident to interact with Business stake holders Educational Qualification: BE/MCA/MSc with Good Computer Science Background in recognized university with good academic record Additional Info : Good conceptual and working knowledge around Workflow, Approval process, Certification process
Read more
Swiggy
at Swiggy
1 video
13 recruiters
Suresh Kaushik
Posted by Suresh Kaushik
Bengaluru (Bangalore)
5 - 9 yrs
₹35L - ₹40L / yr
Algorithms
DynamoDB
OOAD
Design patterns
skill iconJava
+25 more
We have an immediate job opportunity at Swiggy Bangalore for a Lead Software Engineer opening. Please find below the Job description and share your profile if it interests you.Basic Qualifications :- Bachelor's Degree in Computer Science or related field- 5+ years of development experience at least two or more of the following languages (Java, C++, Python and Perl)- Expertise in object oriented design and design patterns- Experience releasing highly scalable enterprise products full lifecycle- Experience mentoring and training others on complex technical issues- Experience with implementing algorithms to solve complex real world problems- Solid coding practices including good design documentation, unit testing, peer code reviews- Excellent verbal and written communicationPreferred Qualifications :- BE/B.Tech/M.Tech/MS in Computer Science- A proven ability to learn and adapt to new, complex development environments with deep dive analytical skills- Strong object-oriented programming skills, knowledge of design patterns, and an uncanny ability to design intuitive module and class-level interfaces - Experience in algorithm design and problem solving- Experience leading small teams of engineers- Experience with technologies like MongoDB, DynamoDB is highly desirable- Experience developing full stack web applications using Perl, Java, Python or PHP- Experience in any of the top JavaScript MVC frameworks, like Backbone, Angular, Ember, Spine or Knockout- Passion for creating efficient, scalable, highly usable web interfaces- Technical Lead experience exploring other opensource frameworks and technologies and integrating with project- Candidates from E Commerce/Product/Start-up companies would be highly preferred.Suresh SManager RPO @ Swiggywww.swiggy.in; +91 821 705 9131
Read more
dunzo
at dunzo
2 recruiters
Mukund Jha
Posted by Mukund Jha
Bengaluru (Bangalore)
9 - 20 yrs
₹20L - ₹80L / yr
skill iconJava
skill iconPython
skill iconJavascript
Databases
Algorithms
+4 more
Engineering Lead - ­ Fluent in either Python, NodeJS. ­ Has worked on either MySql, Postgresql, MongoDB ­ Experience working with Payment systems, workflow management systems, chat systems is a plus. ­ Has working knowledge on the complete development stack ­ Fluent with AWS, GIT ­ Knowledge on Continuous Integration ( CI ), Automated Deployment tools is a plus ­ Previous experience of leading a team, architecting is a plus ­ Open Source contributions is a plus
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos