Customer Service Manager
We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.
Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.
MUST REQUIREMENTS
- Excellent level of English communication skills in writing, and speaking
- 5-10 years customer service experience in corporate business environment
- Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)
TASKS INCLUDE
- Handling client calls and emails, responding in a timely manner.
- Preparing Statements of Advice.
- Preparing documentation for meetings.
- Lodging applications and preparing submissions for new business.
- Liaising with internal teams and colleagues to resolve problems and find solutions.
- Creating and maintaining client files.
- Liaising with financial institutions on behalf of clients.
- Giving technical support to clients on bespoke software, if they are using it at home.
- Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
- Assessing client budgets and creating financial plans.
ROLE REQUIREMENTS
- Excellent level of English communication skills in writing, and speaking
- Must have customer service experience
- High time management and organisational skills
- Has Microsoft office experience
- Excellent telephone manner
- Preferable experience in a similar position
- Must have administration experience
- A passion for great customer service
- Reception/administration experience
- Ability to time manage a variety of tasks
- High attention to detail
Shubham Vishwakarma
Full Stack Developer - Averlon
About Premier Tax and Bookkeeping
About
Connect with the team
Company social profiles
Similar jobs
Key Deliverables (Essential functions & Responsibilities of the Job):
Maintains MDs appointment schedule by planning and scheduling meetings, conferences,
teleconferences, travel. Assist in ensuring prompt and effective follow up on all Internal and external
meetings based on Calendar information.
Single Point of contact from MD’s office for all business and administrative tasks/queries.
Interactions with external agencies on behalf of the MD.
Responsible for Data Management, MIS reporting, Dashboard Analysis, Presentations, Planning,
Strategizing, Monthly / Quarterly analysis and reviews and other business management
Assist MD in data analysis and in key business parameters correlation for taking vital business decisions.
Hands on experience in preparing analytical reports & undertaking comparative studies. Coordination
with other department heads for business key parameters movement.
Preparation of Business presentation for Board.
Manage and ensure execution of specific assignments / projects initiated by the MD. Ensuring that
strategic initiatives are driven across the organization and key projects are tracked and monitored.
Competition Scanning & Analysis of Industry Peers/New business
Key relationships and stakeholders
Leadership Team
All Functional Teams – India & UK
mail updated resume with current ctc, expected ctc, notice period
email: jobs[at]glansolutions[dot]com
satish: 88 O2 74 97 43
About MobileFirst : Software Application development studio focusing on great mobile app experiences. We have great exposure working with Startups, Enterprises and Design Studios. MobileFirst has worked with customers from the USA, India, UK, Kenya, and Singapore.
Currently our focus is to build new clients in Sports, Health & Wellness, FinTech & eCommerce line of business.
What are we looking for?
- Must have proven experience of selling software services in International Markets.
- If not services we can consider people with experience of selling software products as well.
- Somebody who has experience of end to end sales cycle
- Somebody who has worked in a revenue based target environment.
- Should be mature, empathetic, self-driven and creative.
- Should be able to take initiatives, learn new things, dependable, co-operative and a team player.
- Adapative for working as per different timezone.
- Should able to take at least 6 to 7 Introduction meetings with clients.
Benefits:
- Opportunity to build & scale the Sales team
- Incentives on achieving the targets
- Work from home on an approval basis
- Opportunity to travel & represent organisation on various forums, conferences etc.
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDBWe are seeking an experienced MERN Stack Team Leader to join our team. The successful candidate will be responsible for leading a team of developers in designing, developing, testing, and deploying web applications using the MERN stack. The MERN Stack Team Leader will be responsible for ensuring that the team meets project deadlines, stays within budget, and produces high-quality code that meets the client's requirements. This position requires strong leadership skills, technical knowledge, and the ability to work in a fast-paced environment.
Key Responsibilities
- Manage a team of developers and oversee the development of web applications using the MERN stack
- Assign tasks to team members and ensure that they are completed on time and within budget
- Participate in the design, development, and testing of web applications using the MERN stack
- Collaborate with clients to gather requirements and ensure that their needs are met
- Ensure that the team follows best practices in software development, code review, and testing
- Identify and mitigate project risks
- Communicate project status to stakeholders and management
- Mentor and coach team members to help them grow and develop their skills
- Stay up-to-date with emerging trends and technologies in web development
Qualifications
- Bachelor's degree in Computer Science or a related field
- At least 4 years of experience in web development using the MERN stack
- At least 8 yr experience in Development
- Strong knowledge of MongoDB, Express.js, React.js, and Node.js
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and manage multiple projects simultaneously
If you have a passion for leading a team of developers to build cutting-edge web applications using the MERN stack, we encourage you to apply for this exciting opportunity.
Job brief
We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Responsibilities
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable salespeople
Requirements and skills
- Proven working experience as a business development manager, sales executive or a relevant role
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office and CRM software (e.g. Salesforce)
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
Java
Spring BootJava developer roles will vary greatly depending on companies and job positions. Here are some typical roles and responsibilities of java developers:
- Contribute to all stages of software development lifecycle
- Design, implement and maintain Java-based applications that can be high-volume and low-latency
- Analyze user requirements to define business objectives
- Envisioning system features and functionality
- Define application objectives and functionality
- Ensure application designs conform with business goals
- Develop and test software
- Identify and resolve any technical issues arising
- Create detailed design documentation
- Propose changes to current Java infrastructure
- Develop technical designs for application development
- Develop multimedia applications
- Write well designed, testable code
- Conducting software analysis, programming, testing, and debugging
- Manage Java and Java EE application development
- Develop documentation to help users
- Transforming requirements into stipulations
- Prepare and produce releases of software components
- Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review
- prior experience in finance focused on disbursements - 1-year minimum
- good communication skills
- prior experience in handling a team
- moderate knowledge about the loan process
- basic knowledge about API (not mandatory but would be preferable)
- overall 2 years experience minimum
- document and data analysis
About us
Job Description
- Liaise with clients and other stakeholders involved to determine and document the Scope of the project.
- Create project plans from the scope.
- Define the objectives, goals, timelines, and milestones.
- Track project plans to ensure milestones are met on a consistent basis.
- Work closely with the client POC / Project Manager, clients and the internal project team ensuring effective exchange of information so that the project is delivered on time and within budget.
- Draft proposals for existing clients (addendum or additional scope) and new clients (RFP’s).
- Work closely with the management team to improve existing processes. Provide support to Business Development efforts and build long term relationships with both new and existing clients.
- Communicate project status with management, team members and other stakeholders on an ongoing basis. Manage changes to the scope, schedule, costs, and timelines for the project.
- Be responsible for reporting to the management of the health and profitability of the project.
Requirements
- Being able to comprehend project financials, profit and loss, and the ability to create and adhere to a project budget.
- Furthermore, learning to lead is essential. Communicating clearly (face-to-face and in writing) and resolving conflicts are just some of the particularly useful leadership skills.
- Finally, team-building skills are great to have, since a project manager qualifications doesn’t only guide a project—they’re responsible for their team. Motivating the team to communicate and collaborate, and boosting their morale, are tasks a project manager will likely find themselves doing.
Benefits
Javascript
PythonReact.js
BootstrapAngular (2+)Python
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon