Customer Service Manager
We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.
Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.
MUST REQUIREMENTS
- Excellent level of English communication skills in writing, and speaking
- 5-10 years customer service experience in corporate business environment
- Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)
TASKS INCLUDE
- Handling client calls and emails, responding in a timely manner.
- Preparing Statements of Advice.
- Preparing documentation for meetings.
- Lodging applications and preparing submissions for new business.
- Liaising with internal teams and colleagues to resolve problems and find solutions.
- Creating and maintaining client files.
- Liaising with financial institutions on behalf of clients.
- Giving technical support to clients on bespoke software, if they are using it at home.
- Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
- Assessing client budgets and creating financial plans.
ROLE REQUIREMENTS
- Excellent level of English communication skills in writing, and speaking
- Must have customer service experience
- High time management and organisational skills
- Has Microsoft office experience
- Excellent telephone manner
- Preferable experience in a similar position
- Must have administration experience
- A passion for great customer service
- Reception/administration experience
- Ability to time manage a variety of tasks
- High attention to detail
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🚀 We're Hiring: AUTOSAR Security Stack Experts at InfoGrowth! 🚀
Join InfoGrowth as an AUTOSAR Security Engineer and play a crucial role in enhancing the security of automotive systems!
Job Role: AUTOSAR Security Stack Expert
Key Responsibilities:
- Engage in tasks related to the integration and development of Flash Bootloader (FBL) features, along with comprehensive testing activities.
- Collaborate continuously with counterparts in Germany to understand requirements, effectively interpret, and develop FBL features.
- Create test specifications and accurately document results to ensure quality and compliance.
Mandatory Skills:
- Hands-on experience in Embedded C programming
- Proficiency in AUTOSAR SecOC (Secure On-Communication) and Crypto stack
- Familiarity with tools such as Trace32 Debugger and Vector Canoe
- Experience working with Microcontrollers like Infineon Aurix
- Solid understanding of automotive security concepts and Hardware Security Manager (HSM)
Why Join InfoGrowth?
- Be part of a cutting-edge team dedicated to securing the automotive industry through innovative software solutions.
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- Development of applications in Java including:
- Building data processing platforms.
- Developing micro-service-oriented applications.
- Interact with stakeholders of the applications being developed.
- Must have experience in Java JEE, Spring Framework, and Microservices
- Experience in SQL and JDBC
- Experience in build tools Maven, git
- Good to have experience in Cloud Platforms AWS, Azure is a plus
Responsibilities:
• Design, develop, and maintain user interfaces for the internal product suite.
• Collaborate closely with product managers and backend engineers to understand
requirements, translate them into user-friendly interfaces, and ensure a consistent
user experience across all products.
• Champion the technical feasibility of our UI/UX designs, ensuring seamless user experiences.
• Write clean, maintainable, and well-documented code adhering to best practices and coding standards.
• Conduct unit and integration tests to ensure code quality and functionality.
• Stay up-to-date with the latest UI development trends and technologies.
• Take initiative and ownership of assigned tasks, ensuring they are completed efficiently and to a high standard.
Requirements/Qualifications
• Bachelors in any Computers stream or related fields
• Minimum 1+ years of experience as a UI Developer.
• Proficiency in Javascript,Node.js & any one of (Angular, Nextjs or React.js)
• Experience with unit and integration testing frameworks.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.
• A passion for modern web development practices and a drive to deliver high-quality
work.
• Good to have the Experience with responsive design and cross-browser compatibility.
Job Summary :
As a Software Development Engineer, you will be responsible for end-to-end delivery of software components all the way to production. In this position you will partner with our globally distributed cross-functional teams, product managers and other internal stakeholders. This position requires understanding business & technical requirements, designing clean solutions, implementing them and managing these systems. A key aspect of the role is to understand the digital commerce businesses part of KBX and implement technology systems that favourably align with business initiatives and requirements. The position will be evaluated in terms of the quality of the technology development, ongoing management of the systems and impact on business metrics.
Responsibilities :
- Work closely with cross functional teams to and deliver quality technology solutions
- Operational rigor for a rapidly growing tech stack and live portals
- Regular communication with management on status and risks.
- Measure success metrics and influence evolution of the tech product
- Be resourceful and find creative solutions to complex technical challenges.
Basic Qualifications :
- Ability to understand business requirements and build technology solutions that factor in the business requirements completely
- Possess an extremely sound understanding of basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented, Databases.
- Excellent coding skills
- Great problem solving skills and propensity to learn and develop tech talent.
- Bachelor’s degree or higher in Computer Science and years of Software Development experience
Preferred Qualifications :
- Understanding on Web programming is must; full stack experience would be a plus.
- Understanding on AWS Cloud Stack (EC2, Lambda, Dynamo DB, Aurora) would be a plus
- Knowledge of serverless development
- Excellent verbal and written communication skills.
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irrespective of their college, degree or network. By taking the Relevel Test, they engage in
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We offer the excitement of an early stage startup coupled with the stability of a unicorn like
Unacademy which is a market leader in the Ed-Tech space. At Relevel, we truly value
ownership and accountability as opposed to the pedigree and background of the applicants.
We are looking at folks who are willing to learn and grow along with us in our fast paced
growth journey of going global.
If you believe in our mission of offering job seekers a fair shot at realising their dreams, we're the right place for you!
Engineering
● We use cutting edge technologies to build our products which means you get to be
updated on the latest tech stack.
● You don’t need to have experience in any of our specific technologies;we are good at
teaching our Engineers. Our diverse group of Engineers are a great team to work
with and to learn.
● We deploy changes to production multiple times a day.
● Blameless culture and a continuous learning mindset
What engineers do at the company
● Making a global platform with the scale of millions of users.
● Working directly with designers and PMs to make a world class test taking
experience.
● Building a platform for companies and writing an ML based algorithm to match
candidates and companies.
● Building an Ed-Tech product for the upskilling of candidates.
What you need to bring
● Expertise in backend frameworks/technologies like Python/Django, Golang,
Postgres, Redshift, and AWS.
● Solid coding and problem-solving skills with the ability to architect cross-team
features to refactor existing frameworks. Familiarity with design patterns is a must
too.
● The ideal person has worked on a product that they were able to drive to production
in a startup environment.
● Proficiency in building highly scalable systems
● Ownership mindset- Taking end to end ownership of backend initiatives and being
part of the core team in driving the overall growth of the organization in achieving its
vision.
Why do you want to work
● All fixed compensation structure, No variable component
● Medical insurance for you and your family
● Practo Subscription for unlimited online doctor consultation
● Ultrahuman subscription
● ESOP earning capacity every quarter
● Office pantry with food and beverage of your choice
● Cab facility post 8 pm
● Certifications/Upskilling opportunities
● Opportunity to attend and speak in conferences
● Flexible working hours including remote work option
Designation- L1 Tech Support
Location – Kharghar
Experience - 2 to 5 years
L1 Tech Support: BE/Btech only.
- Must have minimum 2-3 years of support Experience on Financial transactions system
- Monitor and verify program execution, identification and communication of processing variances(e.g. run time, record counts, etc.) and potential issues
- Manage Production alerts and take necessary action as per the run-book
- Creation of incident tickets, and follow-up until closure as per Standard Operational Procedure
- Maintain and adhere production schedules to include ad-hoc requests
- Stopping and starting system processes
- Troubleshoot failures and determine best course of action
- Internal Stakeholder communications with respect to the daily production cycles
- Documenting all Operational activities (Known Error Database, reports, Troubleshooting steps, Operation manual, important mail communications)
- SLA Adherence.
- Good Understanding of SQL and scheduling.
- Familiarity/Experience with UNIX, LINUX, Windows environments
- Familiarity with scheduling and job monitoring tools
- Must be able to do work in all 3 shifts (morning/afternoon/night
If interested, kindly share updated resume, current CTC and Expected CTC.
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
As an Administration Assistant Manager, you will be responsible for planning and coordinating administrative procedures and systems and devising ways to streamline processes in the company.
What you will do:
- Experience in handling admin portfolio beforehand, like pantry / canteen, stationary, house keeping, shift attendance management (for security guards etc.), etc.
- Managing administrative activities involving purchase of equipment's, maintenance of procurement, stationery, housekeeping, safety, security, etc.
- Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities.
- Budgeting and cost control measures, monitoring budget vis a vis variance.
- Maintaining admin store in out report.
- Contracts/ Vendor management:
- Generating POs, execution of task, submitting bills and ensuring payment to the vendor.
- Managing repair, maintenance & replacement of office equipment, appliances, furniture, furnishings, vehicles, building, etc.
- Purchasing, implementing and operating security and surveillance.
- Vendor management:
- Overseeing acquisition, installation and commissioning of equipments that are required for the facility – IT systems, air conditioning, CCTV, EPABX etc.
- Liaising security with supervisor. Ensuring guards availability as per roster. Immediately taking action on changes.
- Performing asset management of all locations.
- Monitoring event management, organizing meetings, conferences, making travel arrangements and hotel reservations for guests & foreign delegates.
- Liaising and coordinating with various departments within the Office.
- Upkeeping of office administrative facilities and ensure availability of daily miscellaneous requirements to provide harmonious work culture to employees.
- Acting as info-hub for providing administration related information and supervising administrative activities like general admin, verification of stationery stock, petty cash, courier, florist, pest control, housekeeping, etc.
- Specializing in handling back office operations, inter-office correspondence, confidential mails, quotations, monthly billing, cheques, etc.
What you need to have:
- Excellent communication and organizational skills.
- Proven experience as administration manager.
- Having experience in facilities management, vendor management, hardware management.
- Proficient in MS Office.
- An analytical mind with problem-solving skills.
- Excellent organizational and multitasking abilities.
- A team player with leadership skills.
- Willing to work for 6 days a week.