Customer Service Manager

Job Title : Senior Front-End Product Engineer (React, Next.js, UI/UX)

Location : Remote

Department : Engineering

Reports To : CTO

Summary :

We seek a Senior Front-End Product Engineer to enhance our platform's UI/UX, focusing on the dashboard, workflow builder canvas, and marketplace.

Key Responsibilities :

• UI/UX Development : Build intuitive, scalable, and responsive interfaces using React, Next.js, Tailwind CSS.
• Workflow Builder Enhancements : Develop drag-and-drop node-based workflow management with real-time collaboration.
• Dashboard & Marketplace Optimization : Improve user visibility, seller profiles, and purchasing experiences.
• State Management : Implement efficient state handling with Zustand, XState.
• Performance Optimization : Enhance performance via lazy loading, code splitting, and server-side rendering.
• AI Integration : Leverage AI tools like Cursor.com, Copilot for enhanced UI/UX workflows.
• Collaboration : Work cross-functionally with design, product, and backend teams.

Requirements :

• 5+ Years in front-end development with strong expertise in React, Next.js, TypeScript, Tailwind CSS.
• Experience in UI/UX design, state management, and performance optimization.
• Strong knowledge of workflow automation, API integration, and real-time collaboration tools.
• Familiarity with Git, CI/CD pipelines, and AI-driven development tools.
• Excellent problem-solving and communication skills.

Why Join Us?

• Work on cutting-edge AI-powered automation products.
• Opportunity to shape the front-end architecture and UX.
• Fully remote role with a collaborative and innovative team.

Hi,

We are a promising start-up, operating since 2011, with a list of renowned clients, looking forward for aggressive growth in the coming few years. We want someone with expertise of PHP, good communication & Interpersonal skills, ownership of the job, zeal to learn and grow every day and a passion to make a strong impression wherever he/ she works. We are based in Andheri East, Mumbai. It will be a work from an office job, with a complete freehand, fun-filled politics-free environment, supportive culture and immense chance of growth. There are two open profiles, one senior and one mid-level, both for PHP Developers.

Key Responsibilities

• Assist in onboarding new customers and guiding them through product usage
• Act as the first point of contact for customer queries via email, chat, or calls
• Understand customer needs and ensure timely resolution of issues
• Collaborate with Sales, Product, and Technical teams to enhance customer experience
• Maintain customer records, feedback, and interaction reports
• Follow up with customers to ensure satisfaction and long-term engagement

Required Skills & Qualifications

• Fresher or recent graduate (any educational background)
• Strong English communication skills (written and verbal)
• Basic understanding of software products or willingness to learn
• Good interpersonal and problem-solving skills
• Customer-first attitude with a positive mindset
• Comfortable working remotely and managing tasks independently

What You’ll Gain

• Hands-on experience in Customer Success within a software company
• Exposure to real clients and live projects
• Mentorship from experienced professionals
• Opportunity to transition into a full-time role based on performance
• Practical knowledge of customer management, sales processes, and SaaS workflows

Work Details

• Role: Customer Success Intern
• Work Mode: Remote
• Experience: Fresher
• Duration: Internship (with potential full-time opportunity)

Company - Wellness 360 Technologies, Inc

Position – Human Resource Manager

Experience – 0-2 Years

Location - Hyderabad

 Responsibilities:

1. Prepare new hire paperwork and ensure timely completion.

2. Conduct orientation sessions to familiarize new employees with company policies, procedures, and benefits.

3. Assist in the setup of employee records and personnel files.

4. Coordinate training sessions and workshops for employees.

5. Assist in resolving employee queries and concerns.

6. Support employee engagement initiatives and activities.

7. Participate in disciplinary meetings and investigations under the guidance of senior HR staff.

8. Maintain HRIS (Human Resource Information System) records and ensure data accuracy.

9. Assist in preparing HR reports and presentations.

10. Support with general HR administrative duties such as filing, scanning, and organizing HR documents.

11. Assist in posting job advertisements on various platforms.

12. Screen resumes and shortlist candidates for interviews.

13. Coordinate and schedule interviews with candidates.

14. Assist in making job offers and preparing employment contracts.

Qualifications and Skills:

1. Bachelor's degree in Human Resources, Business Administration, or a related field.

2. Strong written and verbal communication skills.

3. Excellent interpersonal skills and ability to work well with diverse teams.

4. Basic knowledge of HR principles, practices, and employment laws.

5. Proficiency in MS Office.

6. Ability to maintain confidentiality and handle sensitive information.

7. Strong organizational skills with attention to detail and accuracy.

About CarWale: CarWale's mission is to bring delight in car buying, we offer a bouquet of reliable tools and services to help car consumers decide on buying the right car, at the right price and from the right partner. CarWale has always strived to serve car buyers and owners in the most comprehensive and convenient way possible. We provide a platform where car buyers and owners can research, buy, sell and come together to discuss and talk about their cars.We aim to empower Indian consumers to make informed car buying and ownership decisions with exhaustive and un-biased information on cars through our expert reviews, owner reviews, detailed specifications and comparisons. We understand that a car is by and large the second-most expensive asset a consumer associates his lifestyle with! Together with CarTrade & BikeWale, we are the market leaders in the personal mobility media space.About the Team:We are a bunch of enthusiastic analysts assisting all business functions with their data needs. We deal with huge but diverse datasets to find relationships, patterns and meaningful insights. Our goal is to help drive growth across the organization by creating a data-driven culture.

We are looking for an experienced Data Scientist who likes to explore opportunities and know their way around data to build world class solutions making a real impact on the business. 

Skills / Requirements –

• 3-5 years of experience working on Data Science projects
• Experience doing statistical modelling of big data sets
• Expert in Python, R language with deep knowledge of ML packages
• Expert in fetching data from SQL
• Ability to present and explain data to management
• Knowledge of AWS would be beneficial
• Demonstrate Structural and Analytical thinking
• Ability to structure and execute data science project end to end

Education –

Bachelor’s degree in a quantitative field (Maths, Statistics, Computer Science). Masters will be preferred.

1.Triage of security alerts that includes but not limited to malware, denial of service, unauthorized access, etc.

2. Conduct incident investigations on SIEM tools.

3. Perform threat hunting on networks to detect and isolate threats.

4. Knowledge of various security methodologies and processes, and technical security solutions (firewall, packet analysis, SIEM and intrusion detection systems)

5. Continuous optimization, tuning and monitoring of SIEM solution

6. Hands on experience around administrating and threat hunting on EDR, XDR, DLP and SIEM tools.

7. Ability to analyze endpoint, network, and application logs

8. Identify false positives, analyse reported spam, phishing, and suspicious emails and understanding of email security concepts: SPF, DMARC, DKIM

9. Immediate Joiners