Customer Service Manager
We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.
Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.
MUST REQUIREMENTS
- Excellent level of English communication skills in writing, and speaking
- 5-10 years customer service experience in corporate business environment
- Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)
TASKS INCLUDE
- Handling client calls and emails, responding in a timely manner.
- Preparing Statements of Advice.
- Preparing documentation for meetings.
- Lodging applications and preparing submissions for new business.
- Liaising with internal teams and colleagues to resolve problems and find solutions.
- Creating and maintaining client files.
- Liaising with financial institutions on behalf of clients.
- Giving technical support to clients on bespoke software, if they are using it at home.
- Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
- Assessing client budgets and creating financial plans.
ROLE REQUIREMENTS
- Excellent level of English communication skills in writing, and speaking
- Must have customer service experience
- High time management and organisational skills
- Has Microsoft office experience
- Excellent telephone manner
- Preferable experience in a similar position
- Must have administration experience
- A passion for great customer service
- Reception/administration experience
- Ability to time manage a variety of tasks
- High attention to detail

About Premier Tax and Bookkeeping
Similar jobs
Must-Have
- 2–5 years experience in UI/UX design for SaaS products
- Strong expertise in Figma
- Experience designing data-rich dashboards
- Solid understanding of:
- UX principles
- Information architecture
- Accessibility & usability
- Ability to explain design decisions clearly
Good to Have
- Experience with B2B SaaS or enterprise products
- Familiarity with design systems
- Understanding of frontend constraints (React, CSS basics)
- Experience designing for AI-driven workflows or analytics products
What We’re Looking For (Mindset)
- Product thinker, not just a visual designer
- Obsessed with clarity, hierarchy, and usability
- Comfortable with ambiguity & fast iterations
- Takes ownership and pushes for better experiences
- Thinks from the end user’s daily workflow, not just screens
Share:
- Your portfolio (Figma / Behance / Dribbble / Notion)
- Brief note on SaaS products you’ve designed
- (Optional) Any dashboard or data-heavy UX work
Location: Thane
Joining Timeline: Immediate joiners or a maximum of 1-month notice period
Preferred Joining Date: On or Before First week of February 2025
Required Skills/Abilities:
- Good interpersonal & networking skills
- Fluent language and communication skills
- Target oriented
- Good in Computer skills especially in MS Office
- Good knowledge of UK software’s like IRIS, Caseware, CCH, Digita, Taxcal, Sage Accounts Production, Xero, QuickBooks, Sage, FreeAgent, etc.
- Prior experience in similar role
Qualifications and Skills:
- B. Com, M. Com, CA, ACCA with Compute skill
- Demonstrated proficiency in UK accounting principles and a comprehensive understanding of financial procedures.
- Exceptional attention to detail and a commitment to maintaining numerical accuracy in all tasks.
- Strong verbal and written communication skills, with the ability to articulate complex concepts clearly and professionally.
- Collaborative mindset, capable of working effectively both independently and as part of a cohesive team.
- Proficiency in utilizing accounting software and technologies, with a willingness to adapt to new systems.
• Background in Project Management, Client Service Operations
• Must have 6-8 overall experience, with 2-3 years in a technical lead role designing and building backend systems
• Good understanding of Agile methodology
• Excellent business communication skills
• Strong people management capabilities. Confident and self-motivated with experience
in effectively negotiating with and influencing others.
• Possess a pro-active and resilient posture, stay focused, and be committed to delivering across multiple functions.
• Ability to gather and analyze facts and data, provide value-added analysis and recommendations to management, make a quality judgment and support critical decisions risk response.
Responsibilities:
• Defining product strategies for new product development
• Implementation of uniform technical methods in user acceptance testing
• Understands features and interdependencies within the tools and acts as a technical lead to contribute to various implementation projects.
• Planning and monitoring of the project deliverables from the team.
• Develops guidelines, procedures and programs for internal operational adherence
• Mentor the project team in executing the identified projects.
• Supports strategic selling opportunities by providing technical expertise and advice during the sales process.
• Define product roadmap for new products
• Write up workflows and dig deep into solutions.
• Develop and maintain checklists and programs to ensure adequate operational controls.
• Improve customer experience by keeping governance on operational process
• Plan internal quarterly technical needs and work with IT team to prioritize development
• Make recommendations to the management about risks, policies and audit triggers.
Marketing Associate - Pay3
About Pay3
Pay3 offers a comprehensive global payments solution for the digital commerce industry, enabling seamless purchases and payouts across 100+ countries through a single low code integration. Our network excels in emerging markets, including Southeast Asia, India, China, Africa, and Latin America. We support stablecoin and cryptocurrencies.
Job Description:
We are looking for a highly motivated candidate to join our team and drive marketing for Pay3. The ideal candidate will need to develop a deep understanding of our products and services be the champion for our solutions in the market translating technical capabilities into compelling value propositions, as well as the ability to communicate them to prospective clients in a clear and concise way. The Marketing Associate will work closely with the sales team .
Key Responsibilities:
Market Intelligence & Analysis:
- Conduct thorough market research to identify enterprise customer needs, market trends, and competitive offerings.
- Develop a deep understanding of buyer personas, including their pain points, motivations, and decision-making processes within enterprise organizations.
- Analyze market opportunities and provide insights to inform product strategy and roadmap.
Value Proposition & Messaging:
- Develop clear, concise, and compelling value propositions that articulate the benefits of our solutions for enterprise customers.
- Create differentiated messaging frameworks that resonate with various enterprise stakeholders (e.g., IT leaders, business executives, procurement).
- Translate technical product features into business-oriented benefits.
Content Creation:
- Develop high-quality marketing content tailored for the enterprise audience, including white papers, case studies, webinars, presentations, solution briefs, and website content.
- Collaborate with subject matter experts and sales teams to ensure content accuracy and relevance.
Qualifications:
- 0-3 years of experience in enterprise B2B marketing, with a proven track record of lead generation and campaign execution.
- Experience in the payment or gaming industry is a plus.
- Strong skills in content marketing, SEO, and inbound marketing strategies.
- Experience in planning and managing event marketing at conferences or trade shows.
- Excellent communication and project management skills.
- Bachelor’s or Master’s degree in Marketing (BBA/MBA preferred).
Benefits:
- Competitive salary and benefits package
- Opportunity to work with a talented team of professionals
- Chance to make a real impact on our business
- Challenging and rewarding work environment
- Growth opportunity to a sales or other roles in the organisation
About us:
Arista Networks was founded to pioneer and deliver software driven cloud networking solutions for large datacenter storage and computing environments. Arista's award-winning platforms, ranging in Ethernet speeds from 10 to 400 gigabits per second, redefine scalability, agility and resilience. Arista has shipped more than 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Committed to open standards, Arista is a founding member of the 25/50GbE consortium. Arista Networks products are available worldwide directly and through partners.
About this role:
- You will be working with the WiFi team at Arista, developing cutting edge and next generation WiFi solutions in a fast-paced environment. The WiFi team is responsible for the end to end development of the Cloud managed WiFi product portfolio of Arista. This specific position is for the WiFi AccessPoint team.
- As a core member of the AccessPoint team, you will be working closely with relevant teams to understand product requirements, design the solution, build the software and deliver it for final validation and customer deployment.
- You will also keep track of new and emerging technologies and their impact on Arista products, come up with new and innovative ideas to improve and differentiate the product and help Arista become a leading player in the Campus space.
- You will work closely with sales and support teams to push new solutions, understand customer needs and pain points and help resolve escalations.
- You will not be limited to a single aspect of the product, it will be broad encompassing many different aspects including but not limited to developing new Access Points, designing and implementing new features, tracking new technologies and working closely with the sales and customer teams.
Requirements:
• Strong engineering and Computer Science fundamentals
• Expected to have a strong background in software development and good understanding of systems and networking areas with the knowledge of the WiFi area as an added bonus.
• Minimum 4+ years of relevant experience
• Well versed with programming in one of C/C++ languages
• Experience working in a Linux environment, developing applications or Linux drivers
• Proven experience in any of the below:
- Network device drivers, operating system internals, Kernels, compilers, SOC architecture
- Experience in developing Wi-Fi features (802.11), WLAN MAC Protocol, system integration, evaluate various performance parameters.
- User space development for connectivity related products (Wireless Lan access points/ controllers, networking equipment) in one or more of following areas:
• HostAPD, Portal, RADIUS, AAA, Identity and role management, Radsec
• Tunnels, Firewall, Iptables, Flow Classification, QoS, TLS, DTLS Preferred Skills
• Experience with Wi-Fi device drivers on Linux.
• Hands-on experience in working with one or more WIFI chipset platforms
• Good System Level understanding of the Wireless AP functionality
• Experience in developing Wi-Fi features, system integration, evaluate various performance parameters
Resources:
- Arista Cognitive WiFi : https://www.arista.com/en/products/cognitive-wifi https://youtu.be/cT1INdR-xHQ https://www.youtube.com/watch?v=olPkCOT3MdA
- Arista Cognitive WiFi Datasheet: https://www.arista.com/assets/data/pdf/Datasheets/CloudVision-Wifi-Datasheet.pdf
- Arista's Approach to Software with Ken Duda (CTO): https://youtu.be/TU8yNh5JCyw
- Additional information and resources can be found at https://www.arista.com/en/
We aspire to build a high-quality, innovative & robust software. If you are a hands-on platform builder with significant experience in developing scalable data platforms, look no further. Click on Apply and we will reach out to you soon.
Your responsibilities as an Engineer:
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Improves operations by conducting systems analysis; recommending changes in policies and procedures.
• Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.
• Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment
• Participate in educational opportunities & read professional publications;
• Protects operations by keeping information confidential.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Accomplishes engineering and organization mission by completing related results as needed.
• Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
Skill sets we require:
• Proven work experience as a Software Engineer or Software Developer
• Experience designing interactive applications
• Ability to develop software in or other programming languages like JIRA or Postman
• Excellent knowledge of relational databases, MYSQL and Restful API
• Experience developing web applications using at least one popular web framework (Laravlel, Codeigniter and Magento)
• Experience with test-driven development
• Proficiency in software engineering tools
• Ability to document requirements and specifications
Experience & Pedigree:
• Bachelor’s/Master’s degree in Computer Science Engineering or equivalent
Lets Talk!
Our Preference:
- Prefer Diversity but open on potential
- Multitasking and Analytical stalwart
- Handled complex businesses
- Partner management in a global environment
- Interpret data on the fly.
You will have a combination of 3 aspects (i) Exceptional Talent Acquisition functional knowledge (ii) Strong Eye For Business (iii) Superior Interpersonal Skills
Key Responsibilities:
- Source > Engage > Convert
- Identify the best online sourcing channels for different requirements.
- Use technologies to locate, engage and attract prospective candidates
- Identify the top-performing employees at talent competitors and use the right messages to reach high-quality applicants.
- Organize targeted outreach events in the industry and on-site in our office
Required :
- 2+ of core recruiting or related experience.
What do WE Serve?
- Roles derived thru 'Engineering Community'- Developers, Product Management from Mid Level to Leadership Hires
Who do WE serve?
Our Potential Clientele - Tech Start-Ups, Tech Products & E-commerce
Reach out Beiing.in
#hiringrecruiters #recruiterjobs #techhiring #beiingrecrutrs #everythingrecruiting
- Developing and installing software solutions.
- Designing, implementing and delivering high-quality Software projects in JAVA, SQL / Oracle, J2EE and other JAVA technologies.
- Participate in detailed level in design, coding, code walk-through, peer code reviews and unit testing, System Testing, UAT, Demos, POCs, installation, maintenance of Software modules.
- Software prototype.
- System Architecture.
- Software Design Document.
- User interfaces to be developed as per UX guidelines Code files ensuring coding guidelines followed.
- Code review artifacts during peer code review.
- Test plan and Test Cases.
- Installation/Deployment document Release Document.
- Technical Documentation













