Customer Service Manager

Promotion & Influencer Marketing: PAID AD EXPERT

“Strategy, Plan and Process make a digital campaign more effective to perform better.

Only operational understanding or knowledge of tools won’t give any results any more”

If that’s what you also have think, then we are looking for you as our – Paid Ad Expert

Job Essence- Paid Ad Expert

Work Profile-

• Set up Optimize |Management of Paid campaigns
• A) Search Engine driven (Google/Bing/ Campaign Specific)
• B) Social Media (Facebook/Instagram/LinkedIn/Youtube/Quora)

2.Deep understanding of digital marketing concepts , brand management and demand generation.

3.Professional level knowledge (not just as a user or a hobbyst) of social media platforms and paid media landscape, including new/shifting platforms and algorithms.

4.Own, manage and grow digital channel outreach for clients.

5.Online Reputation Management process and structure.

6.Email, WhatsApp, Telegram Marketing and Analytics

Must-Have-

• Strong with analysis and observation .
• Focuses on activity leading to Productivity
• More of intelligence over Mechanical working
• Excellent communication skills in hindi and english
• Excellent team player with mindful and problem solving approach towards work.
• Empathetic and Compassionate
• Understanding towards client requirements
• Ability to work in multiple clients and campaigns scenario with process driven attitude
• Not just an entry level/operational DIY person however keen to make career at higher roles in coming days.
• Team Player as well as Team manager capability.

Experience- 3-10 years

Industry

• Marketing & Advertising

Employment Type

Full-time

Title: Sales Specialist
Experience: 1 - 2 years
Salary: 25-30k + Variables

Shift: US Shift (California Time)

Job Description:

We are currently seeking a motivated and experienced Sales Specialist to join our dynamic sales team. As a Sales Specialist, you will be responsible for driving sales and revenue growth by promoting our products/services and acquiring new customers. This is a full-time position with a focus on sales and cold calling.

Responsibilities:

● Conduct outbound sales calls to potential customers and prospects.
● Meet or exceed sales targets on a consistent basis.
● Actively participate in sales meetings and training sessions.
● Maintain accurate records of sales activities, customer interactions, and follow-up activities.
● Collaborate with the sales team to develop effective sales strategies and achieve collective goals.
● Stay updated on industry trends, competitor activities, and market conditions.
● Provide exceptional customer service throughout the sales process.
● Proactively identify new sales opportunities and potential leads.
● Represent the company with professionalism and integrity.

Requirements:

● Minimum of 1-2 years of proven experience in sales, preferably in a similar role.
● Strong cold calling and prospecting skills.
● Excellent communication and interpersonal skills.
● Ability to work independently and as part of a team.
● Results-oriented mindset with a strong drive to meet and exceed targets.
● Knowledge of sales techniques and strategies.
● Familiarity with CRM software and sales tools.
● Ability to adapt to a fast-paced and dynamic work environment.
● Strong negotiation and closing skills.

SalaryandBenefits:
● Competitive salary ranging from 25,000 to 30,000 per month, depending on experience.
● Additional variable incentives based on performance.
● Standard work shifts from 6:30 pm to 3:30 am.
● Opportunities for professional growth and career development.

● Supportive and collaborative work environment.

If you meet the above requirements and are ready to take on this exciting opportunity, we would love to hear from you.

About Us:

Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We work with clients such as PayU, Arbor and Hitachi and are backed by Sequoia, Barclays, Techstars, and Better Capital.

Responsibilities:

• You will be responsible for overseeing the development of Docsumo React webapp. You will be working closely with the founders and lead the frontend development.
• Serve as a thought leader and mentor on technical, architectural, design and related issues.
• You will responsible to provide oversight, accountability, and leadership for technical decisions
• You will be designing and building modules in React within the Docsumo webapp. The webapp is the main way for customers to consume Docsumo APIs.
• Own and Implement the features using the technology stack that we have in place while bringing in flavours of latest but proven trends and methods
• Contribute to Product and Design ideas and Implement them as your own product. We value everyone’s inputs.
• Work with our hiring team to hire amazing engineers who will expand the Docsumo culture and product.

Skills:

• At least 6 years years experience building React webapps
• Demonstrated ability to build webapps from scratch using React. Demonstrated ability of managing frontend engineers
• Proven skills in developing a production level end to end UI application on their own
• Excellent command over HTML5, CSS, Javascript & React, Redux
• Familiarity with Version Control tools such as Git
• Theoretical and practical knowledge of SQL / NoSQL databases with hands-on experience in at least one database system
• Must be self-motivated, flexible, collaborative, with an eagerness to learn
• Comfortable working in an Agile work environment with an incredibly fast pace and a large degree of independence.

• Familiarize yourself with all products and services offered by our company.
• Procuring new clients through direct contact, Upwork, Freelancer, Fiver
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Excellent written and verbal communication.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.

About the role

Experience in Firmware/Software programming in embedded Linux & RTOS based application development. Candidate must have a very good understanding of ARM processor, hardware and custom board or product development experience.

Roles and Responsibilities:

• Design, code and integrate software for an embedded Linux/RTOS targeted application (applications, drivers, framework)
• Customization, deployment and maintenance of Linux distribution
• Interact with Linux kernel, integrate new device drivers Improvement and maintain existing software components
• Perform unit test, Integration test, verification and validation of the product developed.
• Assist with the hardware design surrounding the processor
• Document the projects according to standards (protocols, architecture, technical specifications, etc.)

Qualifications:

• Bachelor degree in Electronics or computer science engineering.
• Minimum 6 - 12 years of experience in embedded Linux programming.

Specific skills:

• Expert in C programming with RTOS.
• Hands-On experience with Protocol development.
• Nice to have Protocol development experience such as USB or DP, HDMI or equivalent.
• System level design and understanding of overall system
• Strong knowledge of Linux, ARM processor architecture with SOC, FPGA interface is a plus.
• Hand-on experience on Linux kernel and device-driver development and debugging.
• Knowledge/Experience of TCP/IP, Network programming.
• Ability to write effective and reusable code according to best practices.
• Must be a dynamic, autonomous, and team-oriented individual.
• Knowledge of hardware and low-level development is an asset.

Our client acts as an all-in-one OKR platform that focuses on aligning the client’s strategic priorities, projects and goals and thus to drive exceptional results & culture, without changing the team's behaviours. Some of their products include OKR software, performance reviews, engagement insights, 1:1 meetings, CoffeeConnect etc. They have served 500+ companies from 60+ countries. Some of their clients are Dunzo, Plum, Udaan, KhataBook etc.

Headquartered in San Francisco, California, our client was founded in 2018 by well-experienced entrepreneurs, one of whom is an IIT-Delhi graduate and the other is a NIT, Trichy graduate.

What you will do:

• Understanding: Empathetically understanding client’s needs and problems. Being agood listener and imbibing with those problem statements
• Solution: Solving client’s problem through Company’s SaaS solutions and demonstrating Company’s products using a consultative approach
• Closing: Exceeding monthly/quarterly sales targets in the given market
• Process Orientation: Meeting the sales process standards and effectively using sales tools like HubSpot CRM
• Pipeline Management: Managing end to end sales pipeline for the company to deliver spectacular growth through precise forecasting
• Relationship Management: Being face of Company before the client. Being a trusted advisor for the clients.

Desired Candidate Profile

The Document management system  Developer  will be working in an organization where collaboration, together with best practice document, data and knowledge management are key elements of it’s operations.

Our Client  is a key technology being used to address these needs. The candidate will have demonstrated extensive experience and expertise in all aspects of the duties and key responsibilities and working within a small will be essential for the role to make a strong, hands on contribution. 

Client has 13 different Document management system that includes DropBox, Google drive, Network drives, SharePoint, Domo, Alfresco.

The Role 

The Document Management system developer  will take responsibility for all aspects of the design, document migration, solution development, deployment and support of key document management system infrastructure and business solutions.

Over 200 TB of content or documents will be migrated from data center based document management system cloud based document management system.

Technology solution should robust to support multiple different system content migration to Client System.

Responsibilities

• Lead development and deployment of Client solutions to meet identified requirements, engaging with business users as required.
• Support Specialist o Provide expert user support and guidance, as required.
• Deliver user training and documentation, as required.
• Drive best practice usage and compliance with policy and audit requirements.
• Contribute to improving consistency and effectiveness of information and document governance within the Institute.
• Drive consistency in Clients deployment and usage, including taxonomies, templates, master pages and security management.
• Create Templates, access management, security setup and metadata management to automate folder creation
• External user collaboration using optimal security policy and access management
• Integration with third party systems like Docusign and Viva Vaults

Skills, Knowledge and Experience

• Minimum 4 year undergrad Degree qualification is required
• Must have a knowledge about CFR Part 11 compliance
• Must have knowledge about GxP best documentation practices
• com training and certification would be highly desirable.
• Cloud based document management system API integrations, template management, access management set up experience is desirable
• Experience with SharePoint, Alfresco, Domo document management system is must
• document management system metadata management
• Experience is large scale migration from data center to cloud based document management system
• com or similar system Waterfall access management setup experience
• com or similar system Template and workflow setup experience
• A minimum of 3 to 5 years’ experience in Technical expert roles in Cloud based document management systems environments.
• Excellent communication skills, both written and oral.
• Demonstrated strong problem solving, analytical skills, and strategic thinking.
• Excellent interpersonal skills, including stakeholder management, training, presentation and public speaking.
• Demonstrated, quality focused, track record of successful projects.
• Ability to be flexible and adaptable in the face of changing organizational priorities and ambiguous environments.
• Ability to research and quickly assimilate relevant new technologies, concepts, architectures and features is essential.