Cloud Support Engineer

About Intugine:

The physical goods we consume every day (think dairy, snacks, furniture, clothing, electronics, automobiles, etc.) are sourced, manufactured, stored, and moved across a highly intricate supply chain before they can reach us. The brands that operate these supply chains find it difficult to adhere to promised delivery times, meet customer expectations, or control operations costs.

Intugine Technologies, one of the world’s leading multimodal supply chain visibility providers, helps brands across the globe optimize operations, reduce logistics costs, and delight customers. Our best-in-class visibility platform helps businesses gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Over 75 large enterprises like Philips, Flipkart, Xiaomi, Diageo, Kuehne Nagel, Ultratech Cement, Myntra, Swiggy Instamart and Mahindra Logistics rely on Intugine to ensure efficiency in their everyday operations.

Role:

The Associate Manager - Implementation plays a pivotal role in the business and carries a high level of responsibility. As well as overseeing all operational areas of the business, the role is central in supporting business growth. He/she interfaces directly with both customers and providers.

Responsibilities:

• End-to-end implementation of Intugine's solution at mid-market customers, ensure timely implementation by directing, guiding others, and applying various operational excellence tools to resolve problems including providing training.
• Travel to client locations to understand their needs, train them about Intugine's solutions and build relationships with them.
• Design and set up processes and work on continuous improvement of the set processes
• Collaborate with the technical team to set up or configure Intugine’s software platform as per clients’ requirements and troubleshoot technical issues raised by them.
• Set and monitor KPIs to access projects.
• Implement systems and processes that deliver improvement toward 100% conformance to client requirements.
• Research and analyze Intugine's new products and design a process for their implementation.

Requirements :

• 1-2 years of experience in product implementation
• B2B SaaS implementation experience preferred
• You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital.
• Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must.
• Soft skills, including effective time management, prioritizing, and delegation, are a must.
• Knowledge of SCM is a plus.
• Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous.
•  Desire to assume responsibility and work autonomously.
•  Highly organized and able to juggle numerous tasks.
•  Good written and spoken English (being a native speaker will be a plus).

Perks at Intugine:

• Comprehensive Health Cover - For you 
• Personal Development Budget- Upskill yourself, we’ve got the bill
• Flexible Working Hours - Set your work hours
• Open door policy - No to cubicles. Yes to the Open door policy. 
• Generous Parental Leave - Cause work comes second sometimes
• Documented Equal Pay Policy - Since we’re in 2025!
• Education Assistance - Let us help you soar to new heights
• Work Autonomy - Enjoy complete ownership over your work 
• Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness, etc.
• Company Outings - Unwind with teammates. Work can wait.
• Paid time off - Because your well-being is our priority

Looking for Quality Engineer role for one of our clients for Gurugram Location.

Location: Gurugram

Budget: 10 LPA

Notice: Immediate - 20 Days (Max)

Honors bachelor’s degree in engineering or science fields or equivalency.

Mandatory Skills:

Hands-on experience of PFMEA & Control Plan.

Hands on experience of PPAP, MSA, SPC documentation creation, review and Approval from suppliers.

Hands-on experience of Validation activity – IQ, OQ & PQ

Basic knowledge with GMP, ISO 13485, 21 CFR Part 820 standards

Willing to travel in support of business needs to different geographical locations.

Excellent Communication Skills.

Job Summary:

We are seeking a motivated and enthusiastic Telecaller to join our admissions team. As a Telecaller, you 

will be responsible for contacting customers, introducing our products or services, and generating leads. 

Your primary objective will be to engage customers over the phone, provide information about our 

offerings, address any inquiries or concerns, Excellent communication skills, persuasive abilities, and a 

customer-oriented approach are essential for success in this role.

Responsibilities:

• Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities.

Requirements:

• Proven experience as a Telecaller or similar sales role.

• Excellent verbal communication and interpersonal skills.

• Persuasive and confident with the ability to build rapport with customers.

• Active listening skills to understand customer needs and concerns.

• Ability to work in a target-driven environment and achieve goals.

• Strong organizational skills with the ability to multitask and prioritize effectively.

• Proficiency in using CRM software and other telecommunication tools.

• Ability to handle objections and resolve customer complaints professionally.

• High school diploma or equivalent; additional education or certifications in sales or customer 

service is a plus.

3+ years

• Taking an active role in architecting the solutions we build
• Designing and implementing web applications using JavaScript and its frameworks (i.a. React, Vue, Angular), HTML5 and CSS3
• Working closely with the dispersed development team, client, and project manager in SCRUM methodology
• Ensuring that programming practices and code quality are respected
• Supporting other engineers with your expertise when needed (knowledge sharing)
• Leading your colleagues’ growth and development

• 2+ years Experience with React. Good to have working knowledge of React Native, Angular, VueJS
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Hands on and implements complex React modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git) 
• Critical thinker and problem-solving skills

• Experience with Angular2+ and Node
• Experience with AWS or GCP infrastructure
• Curiosity about new languages, libraries, frameworks
• Contributions to open-source projects

• Passionate about making an impact
• Self-driven & eager to learn new technologies
• Intellectually curious, interested to build complex systems
• Thrive in a highly independent, remote-first environment
• Keen to work with a globally diverse team

• Hybrid Work Option - Step out when you “want to” not when you “have to”
• Work from the comfort of your home or work at the office
• Support for setting up Home-office
• Flexible Work Hours -Work-life balance becomes a lot easier to maintain with the flexibility to plan your work hours 
• Flexible Leave policies
• Life needs a break - casual, parental, sick, or just random. To help you enjoy your leaves without guilt or excuses, we have a ‘no approval needed’ policy
• Health and Wellness - Constant encouragement to stay fit
• We encourage and support our team members to participate in memberships that promote team member health (physical, emotional, and psychological) and fitness
• Reimbursements for medical support
• Career ladder: the freedom to design your own path
• Well defined career ladders to grow, assess and explore your professional journey
• Learning opportunities
• In house learning platforms to partner with you in your growth story
• Wide range of courses and certifications

We are looking for a Prestashop/Full Stack Software Developer to be our primary source of development for our Prestashop-based e-commerce website. In addition to connecting external sources to our website using APIs, this role ensures all requirements and functionalities are met.

As part of the role, you will need proficient knowledge of PHP, .NET, SQL, and other web-based design/development techniques.

Key Responsibilities:
● Build the (under construction) PrestaShop site according to the requirements and mockups
provided.
● Customize e-commerce sites using CMS, HTML, and other technologies to suit.
● Build APIs to connect external platforms to PrestaShop's e-commerce platform.
● On the website, manage product lines using MySQL/SQL.
● Create virtual copies of data pulled from the server using AJAX/JSON.
● Scrape data from numerous websites to extract, transform and reuse the information.
● Develop client-based or web-based tools to automate or improve business processes.

Here's what we're looking for
● About 3-5 years of working experience building e-commerce websites in PrestaShop.
● A diploma, degree, or background in IT, engineering, or similar is preferred.
● Experience working and designing layouts with PrestaShop's Smarty templates.
● Solid PHP programming skills for backend development and troubleshooting.
● Must know how to efficiently code in ASP.Net, HTML, Javascript, CSS, jQuery
● Must know how to use effectively.NET-based restful web API.
● Good working experience with MySQL database and MySQL queries.
● Excellent PHP knowledge and basic Git knowledge would be an advantage
● Knowledge of module development and functionality enhancement
● Ability to work independently on strategic issues with clients and manage reasonably complex projects.
● Commercial & business awareness
We recognize that asking you to give 100% of yourself daily requires us to show you love.

PERKS: What can we offer you?
● Bi-Yearly performance audits and appraisals
● The flexibility of working hours and days
● Complimentary Health Insurance
● A plethora of industry exposure and self-growth opportunities

Are you looking for a promising career with a well known ed-tech brand, which is looking to make life easier for kids and parents to understand basic concepts of learning? Then read on.

Our client aspires for equity in education along with profound, measurable societal impact. The company provides learning solutions such as digitalized educational contents, English speaking, school infrastructure, improvement and management solutions etc. for a spectrum of audiences ranging from children in schools and informal setting, to teachers, adults, and corporate. They've created significant reach and impact at scale; through their presence across 32 States and Union Territories and 478 districts of India, in 36,000 schools and with a network of around 300 Institutes of Skills, and 100 industrial clusters, they directly impact 15 million people on a daily basis.

What you need to have:

We are looking for a front end engineer with focus on UI/UX engineer with superb technical and aesthetic aptitude. The front end engineer will primarily be responsible for building and delivering custom solutions for our customers including the graphic design, experience design, and coding of the front ends. In this role, we expect you to gain an intimate understanding of your user and the value they’ll derive from the solution and develop user interfaces to deliver that value to the user in an ideal manner. The successful candidate will be curious, creative, ambitious, self motivated, flexible, and have a propensity for taking action.

Although your primary responsibilities will be around front-end work, we prize individuals who are willing to step in and contribute to other areas including automation, tooling, and management of applications.

As part of the early engineering team, you will have a chance to make a measurable impact in future of Thinkdeeply as well as having a significant amount of responsibility.

Skills

Required Skills:

• 5+ years in architecting and building Single Page Applications (SPA)
• Shipped at least 2+ applications using Angular/AngularJs
• Expertise in building Angularjs and Angular with integration and unit tests
• Experience in upgrading angular/js versions and converting angularjs -> angular.
• Good working knowledge of other frameworks such as REACT, nodejs, meteor etc.
• Experience with package management tools such as webpack for minification, uglification etc
• Experience with creating embeddable widgets
• Expertise with CSS frameworks such as Bootstrap4

Desired Skills:

• Demonstrated expertise of building cloud native applications
• Familiarity with administration of CI/CD such as jenkins

Responsibilities

• Develop new user-facing features
• Build reusable code and libraries for future use
• Collaborate with other team members and stakeholders to create UI/UX designs
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Collaborate with other team members and stakeholders