ROLE - HR Executive
We're seeking a qualified Hr Executive to recruit a sales executive in regard to selling annual car and bike subscription products that our customers have grown to rely on. We are a growing platform and are required to target customers by hiring more sales executives on daily basis.
We are open for BDA, TL, and BDM profile
Experience:0.6-4 years
Job Location: Work from home
Selection process:- Business Development Manager round.
Qualification: B.com, BBA, MBA in Hr
Salary offered: 20-25k
Working days: 6 working days with Sundays off
Shifts: 10:00am -7:00pm
Mandatory language: Hindi and English
Laptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.
Additional Compensation: If applicable, this will be decided on the basis of your designation.
About GBH Automechanics
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- Education: BCA, MCA, Msc IT, Bsc IT or any equivalent qualification
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Lead Developer
Qualification:
Science / Engineering graduateResponsibility:
Requirements Gathering:
- ' Participate in requirement gathering JAD (Joint Application Development) sessions and support documentation where applicable (business functional Technical UI usability data compliance data migration NFR 3rd party tools & products).
- Raise queries and get query resolution on areas which are unclear ambiguous and which need more information to the Technology Lead.
Project Estimation:
- ' Understand how the estimation (effort size etc) is done at task level in the area of work concerned measure and report the actual effort against the estimated effort and ensure task progress reporting in C20 or any other applicable tool.
Capability Development:
- Become an expert in the core skill and develop additional skills.
Design & Analysis:
- ' Create the HL Design and detailed design document with the support of architects for the assigned scope.
- Review all deliverables created by the Developer.
- Study non functional requirements and design for NFR as required.
- Understand the interdependencies of the various components in work packages being developed.
- Create detailed design and assign to developer.
- provide input to the Project Manager / Technical Lead to create the project plan from a technical perspective.
- support development of proof of concept as designed by Designer / Solution Architect.
- initiate development environment setup.
- Provide demo to customer for early feedback.
- create quality check points for all deliverables.
Coding:
- ' Develop tier coding business layer coding interface development service development creation of stored procedures etc as applicable for the work package / project.
- CTS and customer specific coding standards guidelines and best practices.
- Understand the database concepts and write efficient queries.
- raise clarifications / issues / concerns regarding work output to the lead.
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Testing:
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Defect Management:
- Participate in defect triage meetings.
- conduct RCA for defects identified.
- Rework on the code based on review comments from code review / defects raised in unit testing peer testing SIT UAT testing or any other relevant testing phases.
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Process Improvements and Adherence:
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Must Have Skills
- WPF Performance Suite
- .Net Framework
- C++
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- C# Studio
- C#. Net Logger
- MS SQL Server
- .Net Programming-C# .Net
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Gather & document requirements using tools like interviews, workshops, surveys, business process descriptions, use cases, etc. Interact with clients to do requirements gathering that will include the usage of various elicitation techniques like Document Analysis, Requirement Workshops, Focused Groups, etc. Conduct business analysis and research to identify key metrics and opportunities for improvements Create various Scope Management Artifacts like WBS, Product Backlogs, Feature Sets, MRDs, PRDs, FRDs, Use Cases, Business Cases, User Stories, etc. Provide vision and direction to the Agile development team and stakeholders throughout the project by leading the planning of product release plans and setting expectations for the delivery of new functionalities. Analyze the practicality of development requirements of new systems and upgrades to existing systems. Manage Project Scope and Scope Creeps. Raise Change Requests, interact with the Dev team, and help in coming up with Impact analysis and estimates. Run the Capability Gaps analysis and deliver the report against it. Define the Business Case that can further result in Project Charter. Prioritize Requirements independently or in collaboration with Dev Team/Stakeholders using various prioritization techniques. Run a project in SCRUM Mode and write User Stories with every nitty-gritty even to a system level wherever required. Write and manage the scope of Jira and Confluence. Participate in user acceptance testing.
Requirements
2+ years of experience in a similar role for web/mobile projects. Excellent documentation, verbal & written communication, and team collaboration skills. Sharp analytical and problem-solving skills. Outstanding presentation and leadership skills. Experience in iterative development methodologies like Agile. Technical Writing Experience with project management tools
Overview:
Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.
This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.
Job Role:
· Answer user communication/queries via emails live chats, and calls
· Ensure minimum turnaround time for resolving user queries & complaints
· Deliver best in class service in the friendliest and timely manner
· Suggest process & product improvements based on user feedback
· Assist the team in reporting & analysis
Qualifications
· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background
· Excellent proficiency in Tamil, Malayam, and English
· Critical thinking and problem-solving skills
· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support
Job Type: Full-time
"This is an opportunity to explore in the Global markets"
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Open to work for shift 6.30 pm – 4.30 am (Night Shift)
Excellent communication skills (Verbal and Written)
Graduate in any discipline
Neutral Accent for Interacting with Global customer base
" Immediate Joiners Preferred "
Work From Office (Location: Bangalore -HSR layout / Kudlu Gate)
"Fresher can also Apply
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To Answer queries/resolve problems of customers through Inbound.
Attend Inbound & Outbound calls, sometime respond through email and chat to customers.
Provide correct and quality information to customers on every call, promote good listening and English grammar skills.
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Good speak, read & Write English & Hindi mandatory.
Able to communicate confidently and politely, with good speaking skills.
Awareness on Banking or Banking products.
Detailed knowledge of intricacies of Banks products and how they compare against competitors.
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