Tele sales Representative responsibilities include:
Contacting potential or existing customers to inform them about a product or service using scripts.
Answering questions about products or the company.
Asking questions to understand customer requirements and close sales.
Job brief
We are looking for an enthusiastic Tele sales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective tele sales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Summary:
We are looking for a dynamic and enthusiastic Collection Executive to join our team. The ideal candidate should possess excellent communication skills, a professional telephone manner, and the ability to draft clear and concise emails. This role involves making outbound calls, following up with leads, and maintaining proper communication records.
Key Responsibilities:
• Make outbound calls to potential clients as per the assigned data.
• Follow up with the clients for payment, collection and maintain follow-through.
• Provide accurate information about products/services to generate interest.
• Maintain a record of calls and update the CRM or tracking system regularly.
• Respond to customer inquiries via phone or email in a professional manner.
• Draft professional emails for client communication, follow-ups, or documentation.
• Schedule meetings or appointments when necessary.
• Work closely with the sales or support team for smooth coordination.
Required Skills:
• Good communication skills (both verbal and written)
• Strong interpersonal and convincing ability
• Email drafting skills – ability to write clear and professional communication
• Basic computer knowledge (MS Office, email, data entry)
• Polite, Patience and ability to handle rejections or objections
Good Communication skills
Logistics & supply chain undersating
invintory management, Data management, MS Excel.
The L1 Application Support team is the first line of defense for all production-related customer issues.
Form: https://forms.gle/YCDLPZC7wD3isEYR7
Responsibilities
1. Incident Handling & Production Support
2. Escalation & Coordination
3. Monitoring & Alerts
4. Documentation & SOP Adherence
5. Customer Interaction
Requirements and Qualifications:
- Minimum 1 year of experience as App support or product support
- Basic understanding of APIs, JSON, request/response flow.
- Understanding of HTTP, webhooks.
- Ability to read logs and use monitoring tools.
- Experience with Jira, Freshdesk, Zendesk, or similar ticketing tools.
Amazon Web Services (AWS)Tech Lead
Location: On-site, Panaji, Goa
About Joyful
Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd.
Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels. We enable companies to provide exceptional customer experiences while maximizing the productivity and efficiency of their support teams, all through one seamless platform.
At Joyful, we're committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike.
The Opportunity
We're seeking a talented Technical Lead who will play a pivotal role in designing, building, and scaling Joyful’s AI-powered products. In this role, you will lead technical architecture decisions, guide the engineering team, and ensure our platform remains robust, scalable, and delightful to use. You’ll work closely with product, design, and business teams to deliver impactful features while maintaining high code quality and performance.
In addition to technical leadership, you’ll champion Vibe Coding—our approach to writing clean, collaborative, and joyful code that engineers love to create and maintain. This means setting the tone for high-quality, maintainable code while fostering an environment where building software is an energizing, shared experience.
What You'll Do
- Technical Leadership & Architecture:
- Lead the design and implementation of scalable, high-performance, and secure software solutions for Joyful’s Engage and Listen platforms.
- Define technical roadmaps, architecture patterns, and coding best practices
- Ensure adherence to software development standards and conduct regular code reviews
- Make critical build-versus-buy and technology adoption decisions
- Team Management & Collaboration:
- Mentor and coach a team of engineers, fostering a culture of learning, ownership, and innovation
- Collaborate with cross-functional teams (product, UX, QA) to align technical solutions with business goals
- Drive agile development practices, including sprint planning, retrospectives, and backlog prioritization
- Identify and resolve bottlenecks in development, deployment, and delivery processes
- Vibe Coding Culture:
- Lead by example in practicing Vibe Coding—writing code that is clean, well-structured, and joyful to work with
- Encourage pair programming, open collaboration, and frequent peer reviews
- Maintain high coding standards while keeping the process creative and energizing for the team
- Promote a development culture where engineers feel motivated, supported, and proud of the work they ship
- Hands-On Development:
- Contribute directly to code when needed—particularly for complex modules, integrations, and performance optimization
- Oversee the development of APIs, microservices, and integrations with third-party platforms
- Ensure robust CI/CD pipelines, test automation, and monitoring systems are in place
- Innovation & Continuous Improvement:
- Stay ahead of emerging technologies in AI, cloud, and enterprise communication platforms
- Propose and implement innovative solutions to improve product performance, security, and maintainability
- Drive proof-of-concepts for new features or architectural improvements
- Ensure systems are designed for high availability, scalability, and disaster recovery
What You'll Need
- 6+ years of professional software development experience, with at least 2 years in a technical leadership role
- Proven expertise in Java (Spring Boot), REST APIs, and microservices architecture
- Hands-on experience with cloud platforms (AWS, Azure, or GCP) and container orchestration (Docker, Kubernetes)
- Strong understanding of relational and NoSQL databases
- Experience building scalable, high-availability systems in B2B SaaS or AI-powered products
- Solid knowledge of software design patterns, performance optimization, and security best practices
- Familiarity with frontend technologies (Angular, React, or similar) is a plus
- Excellent communication and stakeholder management skills
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
- Passion for AI technologies and building software in a positive, high-energy coding environment
Why Join Joyful?
- Be at the forefront of the AI revolution in stakeholder management
- Lead impactful projects with a culture of Vibe Coding—where high-quality engineering meets great team energy
- Work with a highly skilled and passionate team
- Enjoy significant growth opportunities in a rapidly scaling organization
- A culture that values innovation, ownership, and collaborative problem-solving
- Work from our beautiful office in Goa, combining cutting-edge tech work with a high quality of life
At Joyful, we believe strong technical leadership is key to making every interaction seamless, intelligent, and joyful. If you’re excited about solving complex technical challenges while mentoring teams to deliver exceptional products, we’d love to meet you!
.NET• Strong hands-on experience with .NET Core based Web API, C#, LINQ, Entity framework.
• Strong hands-on experience on writing complex stored procedures, functions, creating views and writing complex database queries with database being SQL Server
• Nice to have: Working experience on Azure components such as Azure functions, App Services, Azure Storage such as blobs/Queues/Table storage etc., Azure DevOps, CI/CD pipelines
• Strong understanding of object-oriented programming
• Familiar with various design and architectural patterns
• Proficient understanding of code versioning tools like GIT
Attention: We are looking for Immediate joiners!
Executive Summary
Are you looking to level up? The Senior Product Owner (Digital Transformation) role at FirstPrinciples and the partner that you will be staffed with is a multi-million-dollar digital transformation initiatives on web and mobile with one of the largest Luxury Home Builders in the United States.
About FirstPrinciples & The Role
FirstPrinciples is a Tech Holding company with a Venture Studio as part of its holdings. One part of the Venture Studio business at FirstPrinciples is about working with large enterprises on long-term digital transformation initiatives within their organization. The position that we are currently hiring for involves a multi-million-dollar digital transformation initiatives for one of the largest Luxury Home Builders in the United States. Our scope involves working as expert consultants to advice and execute on upgrading the IT & Tech different internal and stakeholder facing systems within their organization. We are working on both web and mobile platforms.
Who is This For?
This is for an experienced Product Owner/Manager who is looking to take their career to the next stage by working on a large-scale initiative that will challenge and extend their current capacities.
At FirstPrinciples, we truly act as a Tech Strategic Consultant along with having the operational capacity to implement the suggested recommendations. This role is for someone who is able to provide recommendations to the client while having the ownership of the end deliverables. While we have technical leaders also staffed within this partnership, we are looking for someone who can talk the talk with senior engineers and tech architects and understand their recommendations and its implications.
Requirements
- One of the following certifications (PRINCE2, CSP, CAPM, CBAP (BABOK), Agile, CSP, CSPO, PMPO)
- Experience in independently managing, End-to-End Business Analysis, Product Analysis, Project Management for complex IT Projects and Products / Apps
- Working with Client to understand provide Consulting or Business Solutions, Problem Solving Approach and Skills, Strong Analytical Skills, should be able to read between the lines
- Managing scope via release management and planning and creating User-Stories, Running Sprints Cycle and Experience working with a team of 15-20 resources
- Requirements Gathering, Requirements Analysis, Requirements Management, Requirements Elicitation, Requirements Matrix (RTMs)
- Experience in Developing Low-Level and High-Level Prototyping using Wireframes tools (using any of the latest wireframing tools, such as JustInMind, Adobe XD, MockFlow, etc)
- Ownership of the Product Backlog & Deliverables and developing the User Stories & Release Planning
- Experience in Writing and Maintaining Business Requirement Documents (BRD) or PRDs and Functional Specification Document (FSD), Software Requirements Specification (SRS)
- Should have experience in creating Project Budgeting, Creating Efforts Estimations (EE), Presentation Decks, and Clean Documentation
- Experience in Writing Test Cases and Managing UAT and Deployment
- Analysis: GAP, Fish-bone Analysis, RCA (Root Cause Analysis), MoSCOW
- Experience in Consulting clients on Problem Statements V/s Solution Building based on AS-IS and TO-BE
- Experience converting Business Cases to Technology case and Building Products from scratch thus Translating Business Requirements into Software Requirement Specifications
- Interacting with the Technical team to ensure Delivery and Implementation of the Software Solution/Projects
- Client Relationship Management, Excellent at English Speaking, and Written Communication
- Understanding of Change Management, Risk Management and Project Management
Management Skills
- Excellent Written and Oral Communication Skills and Etiquettes
- Excellent Presentation Skills
- Experience in working with Onshore and Offshore Teams and Experience handling Cross-Functional Projects, Resources and Clients
- Experience dealing with Pressure and Meeting strict Project Deadlines
- Leadership and Motivational Skills to ensure the Work is being done by the Resources on time and within the specified budget
- Conflict and Resolution Management
- Prior experience in operations management - good to have
- Experience working with US Clients
TechStack & Platform
- MEAN Stack (Web)
- Native iOS & Android (Mobile)
- AWS
Designation/Role : Senior Associate - Recruitment
Role : Senior Associate - Recruitment
Experience : 2 to 4 Year(s)
Location : Sector 58, Gurgaon
Key Requirement : At least 2 years of experience in hiring Freshers and that too with Bonds.
Skills and Experience :
- Partnering with hiring managers to determine staffing needs
- Experience in Releasing the offer letters and smooth onboarding
- Screening resumes
- Performing in-person and phone interviews with candidates
- Administering appropriate company assessments
- Coordinating interviews with the hiring managers
- Following up on the interview process status
- Maintaining relationships with both internal and external clients to ensure staffing goals are achieved
- Communicating employer information and benefits during the screening process
- Sourcing and attracting candidates by using databases, social media etc
- Conducting interviews and filtering candidates for open positions
- Relationship-building skills
- Multitasking skills
- Time-management skills
- Communication skills
- Communication involves both straightforward messages and more tactful, softer messages, either in person, over the phone or over email.
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Full Stack Developer - Averlon