Tele sales Representative responsibilities include:
Contacting potential or existing customers to inform them about a product or service using scripts.
Answering questions about products or the company.
Asking questions to understand customer requirements and close sales.
Job brief
We are looking for an enthusiastic Tele sales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective tele sales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
About Skippi Ice pops
Similar jobs
Conduct outbound calls to potential clients based in the United States,
promoting our IT services and generating leads.
Build and maintain strong relationships with prospects to understand their
business needs and present appropriate solutions.
Achieve monthly targets.
Develop a deep understanding of our IT services and effectively
communicate their value to potential clients.
Stay up-to-date with industry trends and competitive landscape to effectively
position our services in the market.
Collaborate with the sales team to identify cross-selling and upselling
opportunities.
Maintain accurate and up-to-date records of all sales activities in the CRM
system.
Participate in regular sales meetings and provide insights and feedback on
market trends.
• Set sales goals and develop sales strategies
• Research prospects and generate leads
• Contact potential and existing customers by phone, email, and in person
• Handle customer questions, inquiries, and complaints
• Meet daily, weekly, and monthly sales targets
Requirements:
• Excellent customer service and sales skills
• Strong verbal and written communication skills
• Excellent phone and presentation skills
• Strong negotiation and problem-solving skills
Ohana has a monthly subscription model that our customers have grown to rely on. The manager will utilize their skills to generate high-quality leads, build a strong relationship with customers, and close deals. The ideal candidate will be a quick learner with strong negotiating skills and demonstrate the ability to showcase our offerings in a compelling way.
Role details :
Scope: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor role
Work Location: Bangalore Based (in-office)
Working days: 6 working days with 1 day-off which maybe during the week
Mandatory Language Fluency: English
Compensation Structure (INR 8 - 10 LPA) :
Fixed Component: The compensation offered varies from INR 4 LPA - INR 6 LPA based on your experience and qualification.
Variable Compensation: Industry highest variable model. NO CAP ( We are early stage, there is no restriction on what you can earn)
Qualifications :
Proven B2C Sales track record of exceeding targets, & 2 years of Sales experience (Edtech preferred, not mandatory)
Reach out to existing and potential Learners to present our service offering, 100-150 calls on a daily basis with at least 60 connects.
Respond quickly to assigned leads (No cold calling targets), willingness to be measured by weekly and monthly metrics
Fluency in English, ability, and willingness to deliver in a high-pressure environment
Achieving enrollment targets (End to End Sales). Ability to counsel a parent for the child's future
Graduation mandatory in any field, working knowledge of spreadsheets (Excel, Google Sheets ), and PowerPoint
Daily 50 to 80 calls to customer for Software service sales.
Good Communication
Basic Computer Skills
REady to work on Targets
Job description
Role Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
Key Responsibilities
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements.
Skill and Competencies required:
Functional
- Business Knowledge Process Knowledge
- Product Knowledge
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word
Behavioral
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn
Education and Experience:Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months 4 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain
Salary and Benefits
- Fixed Salary Rs. 1.5 LPA to Rs 2.00 LPA per Annum plus
- Incentive Rs. 36000/- to Rs.60000/- per Annum
- Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
- Opportunities to learn and grow with the Company