MERN STACK Developer

About us:

Hiver offers teams the simplest way to offer outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.

At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.

Opportunity:

As a Senior Staff Engineer at Hiver, you will play a pivotal role in shaping the future of our platform and technology landscape. You will operate as a senior technical leader — driving architectural strategy, establishing engineering excellence across teams, and influencing product direction at scale.

Hiver processes over 5 million emails daily for thousands of active users — and as we continue to grow rapidly, you’ll lead efforts to build highly scalable, intelligent, and resilient systems that power this growth. This is a hands-on and strategic role where you will architect complex systems, mentor other Staff Engineers and Technical Leads, and champion technical innovation across the company.

What you will be working on?

Strategic Technical Leadership

• Define and evolve Hiver’s technical architecture and long-term technology roadmap in alignment with business strategy.
• Lead architectural design reviews and ensure coherent technical direction across multiple product and platform teams.
• Partner with senior leadership across all functions to make strategic build vs. buy, scale vs. optimize, and AI adoption decisions.
• Drive technical vision-setting for next-generation AI-driven capabilities across the product suite.

AI and Systems Architecture

• Design and scale advanced Generative AI and Machine Learning solutions integrated with Hiver’s core workflows.
• Build frameworks to improve system scalability, resilience, and observability for high-throughput email and data processing.
• Ensure architectural decisions are guided by performance, maintainability, and cost efficiency principles

Engineering Excellence & Mentorship

• Set and enforce engineering-wide standards for system design, code quality, and technical documentation.
• Mentor and coach Staff Engineers, Tech Leads, and Senior Engineers, helping them grow as system thinkers and problem solvers.
• Act as the final technical reviewer for complex or high-risk projects, reducing uncertainty and ensuring timely delivery.
• Build a culture of engineering excellence that values clarity, simplicity, and accountability.

Cross-Functional Influence

• Collaborate closely with Product, Data, and Design teams to translate business goals into technically feasible and scalable solutions.
• Drive consensus and alignment on key architectural trade-offs across multiple teams and stakeholders.
• Lead post-incident reviews and proactively drive initiatives that improve system reliability and developer productivity.

Innovation & Technical Thought Leadership

• Champion emerging technologies — AI, automation, data analytics — to create business leverage.
• Promote a culture of continuous innovation, experimentation, and learning within engineering.
• Represent Hiver’s engineering excellence in external forums, conferences, and open-source communities.

What we are looking for?

• 12+ years of total experience in software engineering with at least 5+ years in architecture or technical leadership roles.
• 3+ years of experience leading Staff-level in large-scale distributed systems.
• Extensive expertise in AI/ML (including Generative AI), with a deep understanding of model lifecycle management and deployment.
• Proven experience architecting high-availability, large-scale SaaS platforms in cloud environments (AWS, GCP or Azure).
• Strong foundation in Python or Java, object-oriented design, and system performance optimization.
• Advanced understanding of distributed systems, data architecture, and event-driven design patterns.
• Experience managing technical strategy and decision-making across multiple teams or product areas.
• Demonstrated ability to navigate ambiguity, build consensus, and influence without direct authority.
• Passion for mentoring and developing senior engineering talent and shaping engineering culture at scale.

What you'll do:

·         Perform complex application programming activities with an emphasis on mobile development:  Angular, Node, TypeScript, JavaScript, Apache Cordova, RESTful APIs and more

·         Assist in the definition of system architecture and detailed solution design that are scalable and extensible

·         Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible

·         Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework

·         Become a subject matter expert for our mobile applications

·         Deliver amazing solutions to production that knock everyone’s socks off

·         Mentor junior developers on the team

What we’re looking for:

·         Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.

·         A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.

·         A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.

·         Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone.

·         Flexible and willing to accept change in priorities, as necessary

Basic Qualifications: 

·         Minimum B.S. / M.S. Computer Science or related discipline from accredited college or University

·         At least 6 years of experience designing, developing, and delivering web applications with Angular, Node, Typescript, IONIC and JavaScript

·         At least 2 years of experience building iOS-based applications utilizing hybrid technologies

·         At least 2 years of experience with AWS and/or Openshift

·         Experience integrating with native device API’s (iOS)

·         Experience with front-end and/or mobile-specific testing frameworks

·         Strong experience in object-oriented design and development

·         Knowledge of building and consuming RESTful APIs

·         Excellent sense of web design, passionate about creating and refining great mobile user experiences.

·         Ability to manage multiple tasks and consistently meet established timelines   

·         Strong collaboration skills

·         Excellent written and verbal communications skills

Preferred Qualifications:

·         Proficient with Apache Cordova framework

·         Built or maintained custom Cordova plugin

• Demonstrable knowledge of native coding background in iOS

·         Understanding of Apple certificate and profile management

·         Experience developing and deploying applications within Kubernetes based containers

·         Experience in Agile and SCRUM development techniques

 Core Java developer responsible for building Java applications. This includes anything between complex groups of back-end services and their client-end (desktop and mobile) counterparts. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality are essential.

Responsibilities:
•Translate application storyboards and use cases into functional applications.

• Design, build and maintain efficient, reusable, and reliable Java code.
• Ensure the best possible performance, quality, and responsiveness of the applications.
• Identify bottlenecks and bugs and devise solutions to these problems.
• Help maintain code quality, organization, and automatization.

Skills Needed:

• Java, JPA, Servlets, JAX/RS, JUnit
• Fullstack : Node/Angular/React
• Algorithm,Design Patterns, Data Structures
• TomCat, Wildfly
• MySQL, PostgreSQL
• HTML, JavaScript, jQuery,
• Mobile exposure: Cordova/PhoneGap
• Exposure in E-Commerce or Product based domain
• NoSQL exposure

The primary responsibilities include:

• Responsible for the overall software development lifecycle.
• Management and execution against project plans and delivery commitments
• Drive effective, mature Agile practices and continuous execution improvements within your teams.
• Manage stakeholder planning and communications ensuring key outcomes
• Recruit, coach, and mentor the best engineering and management talent
• Build, coach, and manage a strong team of engineers that set the standard and can up-level the overall talent of the extended organization.
• Provide a strong understanding of native mobile developer platforms and bring broad thought leadership to the next generation mobile developer experience.
• Anticipate and aggressively remove obstacles that slow down or prevent products and programs from delivering on product and program objectives.
• Balance urgent and effective action, commitment to excellence, and taking the initiative to resolve problems; holds internal stakeholders accountable where appropriate.

REQUIRED

• 8+ years of industry experience with 2+ years of senior leadership experience.
• Solid track record of over-achieving engineering and platform delivery and scaling targets in high volume, innovative and fast-paced high-pressure environment; proven results in delivery on platform product.
• Deep understanding of one or more of Java/Python/Scala. Ability to understand and critique the core library/language constructs with skilled knowledge on UI technologies like Angular 2+, React, D3.JS
• Working experience with Agile methodologies and durable team concepts.
• Knowledge in DevOps practices and tools.
• Knowledge in Cloud Technologies, CI/CD, Jenkins, Testing methodologies is preferred.
• Experience in server-side services using ElasticSearch, Kafka
• A strong track record of project delivery for large, cross-functional, projects and bringing in and growing engineering talent
• Excellent written and verbal communication skills with the ability to present complex technical information clearly and concisely to a variety of audiences.

Job Description

We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your coworkers into the application. A basic understanding of front-end technologies is therefore necessary as well.

Responsibilities

• Integration of user-facing elements developed by a front-end developers with server side logic
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Design and implementation of data storage solutions

Skills And Qualifications

• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, Nodejs and CSS3
• Good understanding of server-side CSS pre-processors, such as LESS and SASS
• User authentication and authorization between multiple systems, servers, and environments
• Good Understanding of Mysql database.
• Management of hosting environment, including database administration and scaling an application to support load changes
• Data migration, transformation, and scripting
• Setup and administration of backups
• Outputting data in different formats

• Experience in PHP & MySQLi, various open source frameworks,
• Strong knowledge in JavaScript, XHTML, CSS, AJAX, SQL,
• Strong Knowledge in Frameworks like Laravel
• Strong skills of APIs Creation & integration
• Knowledge of Cloud Servers like AWS, Digital ocean
• Know how to Secure the PHP Scripts from attacks or injections,