Cutshort logo
Indian multinational consumer goods company providing consu logo
Customer Retention Manager
Indian multinational consumer goods company providing consu
Customer Retention Manager
Indian multinational consumer goods company providing consu's logo

Customer Retention Manager

at Indian multinational consumer goods company providing consu

Agency job
via Qrata
3 - 10 yrs
₹15L - ₹16L / yr
Mumbai
Skills
Customer Retention
CleverTap

Company Overview:

It is one of India’s leading consumer products companies in the global beauty and wellness space.

Has a turnover of Rs. 73.3 billion (USD 1.05 billion) through its products sold in India and chosen markets in Asia and Africa.

Its portfolio of brands include Parachute, Parachute Advansed, Saffola, Saffola FITTIFY Gourmet, Coco Soul, True Roots, Hair & Care, Nihar Naturals, Livon, Kaya Youth O2, Set Wet, Set Wet Studio X, Revive and Mediker


Role Description for Customer Retention Manager (DTC):


Role in a brief:

What will you do?

As Customer Retention Manager, you will own end to end planning & execution of various CRM channels (Email, Notification, SMS, etc.) along with the help of team members. You will drive initiatives to engage users of the brands.


  • Responsible for strategizing and executing marketing automation, segmentation, and complex workflow builds to drive growth, engagement, and retention throughout the customer journey.

  • Complete ownership of engagement, retention, and reactivation funnel and marketing activities and focus on improving product metrics (DAU, MAU, Retention, etc)

  • Developing Strategies for Improving Direct Marketing Channels with Impactful Retention Strategies.

  • Develop the CRM strategy for reactivation to drive and maintain a constant retention rate across all categories.

  • Drive all marketing automation activities to develop and execute end-to-end user journeys from onboarding to reactivation.

  • Work closely with product, UX/design engineering to enable Growth and Merchant marketing initiatives to drive bottom-line conversion.

  • Responsible for creating monthly/quarterly plans for critical retention metrics (Repeat Rate, Activation Rate, Resurrection Rate) and ensuring the achievement of the same

  • Help strengthen data-led thinking and lead the development of customer intelligence frameworks (Churn prediction, Most Valuable Customer, etc) across the retention charter

  • Work on customer segmentation strategies to deliver personalized campaigns to reduce churn & reactivate churned users

  • Lead the reporting, monitoring, tracking for all CLM initiatives

What will you bring to the table:

  • Well-versed with one or more CRM and marketing automation tools such as Netcore Cloud, CleverTap, WebEngage, MoEngage, etc.

  • Should have strong analytical skills and a data-driven problem-solving approach.

  • Should be able to strategize and execute campaigns and link them to the organizational goals

  • Familiarity with major digital marketing channels and tools

  • Minimum 3 years of experience in Retention Marketing / Growth roles

  • Prior Startup experience

  • Prior demonstrated excellence in previous roles

Experience bracket – 3+yrs in customer retention marketing & growth marketing

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

Similar jobs

HONOAI
Twinkle Bhatnagar
Posted by Twinkle Bhatnagar
Gurugram
5 - 9 yrs
₹9L - ₹15L / yr
SwiftUI
Swift UI
skill iconiOS App Development
skill iconObjective C
skill iconSwift
+4 more

This role demands taking care of the following from our Gurugram Office.


Responsibilities:

• Design and build advanced applications for the iOS platform

• Collaborate with cross-functional teams to define, design, and ship new features

• Unit-test code for robustness, including edge cases, usability, and general reliability

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• Work on bug fixing and improving application performance

• Continuously learn and stay updated with iOS platform updates and new technologies


Qualifications we seek in you!


Minimum Qualifications:

• 3+ years of experience in iOS development

• Proficient in SwiftUI and Objective-C

• Experience with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text


Preferred Qualifications/ Skills

• Experience with offline storage, threading, and performance tuning

• Familiarity with RESTful APIs to connect iOS applications to back-end services

• Knowledge of other web technologies and UI/UX standards

• Understanding of Apple's design principles and interface guidelines

• Experience with Git or other version control systems

• Strong problem-solving and analytical skills

• Bachelor's degree in Computer Science, Engineering or a related field is preferred but not required

Read more
LS Spectrum Solutions Private Limited
Chetnya Thanvi
Posted by Chetnya Thanvi
Mumbai
1 - 5 yrs
₹3L - ₹10L / yr
Spectrum management
Spectrum analyzer
RF engineering
Project planning

Job Overview

The primary role of a candidate will be a RF Engineer. The RF engineer will be a consultant who work collaboratively with the RF product team as well as partners to provide support for all presales solution aspects of the sales cycle.

Job requirements include but are not limited to the following activities: assistance & response to RFI/RFP preparation, opportunity & account planning, relation building with Partners and Product Management teams, demonstrations, joint partner solutions etc.

Responsibilities

  • Strong Focus on Customer engagements in ongoing opportunities
  • Assistance to product teams throughout the sales cycles
  • Lead initial solution demonstrations to customers/partners.
  • Assist in pre-sales to post-sale transition to ensure smooth implementation and maximum customer satisfaction.

Job description:

  • Should be ready for a full-time job working from office.
  • Interest and ability to identify, document and articulate the business and technical requirements of a customer.
  • Excellent in customer facing, communication and presentation skills.
  • Should have clear understanding of RF, Electromagnetics, RADAR, and communication technologies.
  • Good knowledge in KPI parameter analysis , having knowledge in 2G/3G/4G/5G Technology & concepts.
  • Should quickly learn Technology/Product/Solution offerings Spectrum monitoring equipment.
  • Should be able to provide support to customers on issues raised by them.
  • Should be good in writing and quantitative skills, other Microsoft tools like Excel, Word, PowerPoint, etc.
  • High level of energy, enthusiasm, persistence, discipline, and a strong desire to succeed.
  • Willingness to do whatever is necessary to win .
  • Ability to travel abroad as well as domestically. Should be ready to travel to clients in India regularly for demonstrations, POCs, customer presentations, installations, and commissioning.

Technical Skills

  • Preferred technical experience in data collection, RF optimization, Spectrum Monitoring and Management system.
  • Electronics and telecommunications engineer with CCNA or equivalent networking knowledge.
  • Good understanding of computer hardware technologies and its trends in market.
  • Preferred experience up to 2-5 years in presales role.
  • Should have better understanding of software languages and to operate the application software.
  • Experience with Database, Application integration etc. desirable.
  • Should be capable in conducting demos, training, etc.


Read more
Rebrand Gurus
Noida
1 - 2 yrs
₹4L - ₹6L / yr
Marketing & Communication
Negotiation
IT consulting

Business Development Manager Responsibilities:

 

  • Familiarising yourself with all products and services offered by our company
  • Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department
  • Attending networking activities to research and connect with prospective clients
  • Maintaining meaningful relationships with existing clients to ensure that they are retained
  • Suggesting upgrades or added products and services that may be of interest to clients
  • Crafting business proposals and contracts to draw in more revenue from clients
  • Negotiating with clients to secure the most attractive prices
  • Equipping staff with the technical and social skills needed to enhance sales
  • Reviewing clients' feedback and implementing necessary changes
  • Remaining in tune with trends in consumption to ensure that our offerings remain relevant

         Business Development Manager Requirements: 

  • Degree in marketing, business administration, or similar.
  • 2+ years of experience
  • Intuitive and insightful, particularly regarding human behaviour
  • Ability to generate revenue by identifying pain points and suggesting suitable products or services
  • Professional yet affable disposition
  • Neat, well-groomed appearance
  • Great networking skills
  • Excellent written and verbal communication
  • Resourceful, with outstanding research skills
  • Emboldened by challenges

       Notes:

  • The role is for international market
  • Prior experience in Digital Marketing would be a bonus
  • The company has US based operations

 

            

 

       Location : Noida .

 

    Hope you Reply as soon.

Read more
LDT Technology
at LDT Technology
2 recruiters
Amandeep Kaur
Posted by Amandeep Kaur
Remote, Zirakpur [Mohali] near Chandigarh
4 - 8 yrs
₹1L - ₹15L / yr
skill iconNodeJS (Node.js)
ExpressJS
skill iconPostgreSQL
NodeJS
MongoDB
+1 more
Profile- NodeJS Developers 
Technology- NodeJS, ExpressJS, MongoDB, MySQL, PostgreSQL
Experience- 4 to 8 years
Qualification- BCA, MCA, BSC.IT, MSC.IT, Btech.IT, Mtech.IT or Relevant Experience in the same field.
Notice Period- Immediate Joiner or Max in 15 days.

Salary- Good Hike on Current CTC

Organization- LDT Technology
Company's website link- http://www.ldttechnology.com/
Location- Zirakpur [Mohali] near Chandigarh
Read more
Sahaj Informatics Pvt Ltd
Mukund Patel
Posted by Mukund Patel
Remote, Ahmedabad, Surat, Baroda
2 - 4 yrs
₹3L - ₹6.5L / yr
skill iconReact Native
skill iconJavascript
Object Oriented Programming (OOPs)
skill iconKotlin
skill iconSwift
+4 more

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building the application Pathya.app, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Roles and Responsibilities

  • Build pixel-perfect, buttery smooth UIs across both mobile platforms.
  • Leverage native APIs for deep integrations with both platforms.
  • Diagnose and fix bugs and performance bottlenecks for performance that feels native.
  • Reach out to the open-source community to encourage and help implement mission-critical software fixes React Native moves fast and often breaks things.
  • Maintain code and write automated tests to ensure the product is of the highest quality.
  • Use exciting app build in swift and Kotlin and convert it to react-native

Desired Candidate Profile

  • Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
  • Knowledge of functional or object-oriented programming
  • Ability to write well-documented, clean JavaScript code
  • Rock-solid at working with third-party dependencies and debugging dependency conflicts
  • Familiarity with native build tools & library like XCode, Gradle, saga, redux, re-animated, firebase
  • Understanding of REST APIs, the document request model, and offline storage
  • Experience with automated testing suites

Perks and Benefits

  • We offer you work from home
  • flexible with timing
  • 5days working
  • We trust our employee inspires them to do innovative things and explore and execute new techniques
Read more
Disruptive Digital Learning Startup
Disruptive Digital Learning Startup
Agency job
via Unnati by Prabha Ramamurthy
NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹3L - ₹4.3L / yr
skill iconAndroid Development
skill iconReact Native
skill iconJava
Product development
skill iconNodeJS (Node.js)
+2 more
Our client is a social education technology organisation delivering enjoyable & personalised digital learning to schools, NGOs, coaching institutes and learners including the last mile learners. They design, deliver and support tablet and mobile based digital learning solutions with English medium and local languages. Their vision is to facilitate access to enjoyable and life shaping digital learning to every student irrespective of their social, economic, cultural, locational and language status.

Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
 
As the Android Developer, you will be working with our product manager to understand,
manage and develop the enhancements for the current offline android app for company's products
 
What you will do:
  • Working with team to plan and develop the components of our adaptive
    learning app and content marketplace solution.
  • Scaling up and upgrading the app with enhanced features as best suited for students and schools
  • Working with team ensure a smooth backend integration into a dynamic content management system, to ensure personalisation of app as required
  • Developing work including app backend, reporting and analytics to be taken up by the developer for both the products along with the current team.
  • Both solutions for B2B and B2C App to be taken up actively by the developer along with the current product manager.
  • Interacting and working with NGOs and Govt school community to build the entire tech as per the rural and local language to empower students and govt schools across India.
 

 


Candidate Profile:

What you need to have:

  • 1-3 years of deep hands-on experience with android based solutions and development
  • Tech Expectations - Practical experience with Native android development, firebase, databases and server side integration and development
  • An end user app based product experience will be a plus. 
  • We expect the developer to deeply own up our app solutions, work with the current team and scale up the product roadmaps for national growth and outreach. 
  • an undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
  • Excellent understanding of Native android development, firebase, Node. JS, databases and server side integration and development
Read more
GeekMindz Solutions LLP
Tej Shah
Posted by Tej Shah
Ahmedabad
1 - 3 yrs
₹1L - ₹4L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
Object Oriented Javascript (OOJS)
skill iconExpress
Unit Testing
+2 more
We are looking for a Node.js Professional responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well. Responsibilities • Integration of user-facing elements developed by front-end developers with server side logic • Writing reusable, testable, and efficient code • Design and implementation of low-latency, high-availability, and performing applications • Implementation of security and data protection • Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.) Skills And Qualifications • Strong proficiency with JavaScript • Strong working knowledge of Node.js and frameworks available for it such as Express. • Understanding the nature of asynchronous programming and its quirks and workarounds • Good understanding of server-side templating languages such as Jade, EJS, etc • Good understanding of server-side CSS preprocessors such as Stylus, Less, etc • Basic understanding of front-end technologies, such as HTML5, CSS3 and Angular • Understanding accessibility and security compliance • User authentication and authorization between multiple systems, servers, and environments • Integration of multiple data sources and databases into one system • Understanding fundamental design principles behind a scalable application • Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform • Creating database schemes that represent and support business processes • Implementing automated testing platforms and unit tests • Proficient understanding of code versioning tools, such as Git • Professional Competency: Degree/Diploma in Computer Science. Work culture: Challenging but cool environment, flexible work hours, well-defined tasks and timelines, Flat hierarchy - no work politics. Opportunity to get involved with talented IT Geeks and be part of awesome products and team. Our Success Mantra “Coming together is Beginning, Keeping together is Progress, and Working together is Success”
Read more
company logo
Pune
3 - 7 yrs
₹4L - ₹6L / yr
Business Development
Client Servicing
Account Management

 

We are hiring account managers who will improve our current business partnerships and successfully build new business relationships at a local level. The ideal candidate will have 3+ years of IT &Peripheral sales experience. Must be comfortable with in person custom facing meetings

Responsibilities:
Develop a relationship with corporate clients
Build strategies and sales funnel aimed at generating existing customers inquiries
Secure contracts with corporations Manage and improve our enterprise sales

Achieve sales targets and execute sales strategies as a member of a sales team.
Start and manage the whole sales cycle, and be the focal point in all relations with an existing client (repeat flow).
Develop sales and relationship with current clients and follow up on referrals.
Build long-term relationships and referrals with senior managers

Collaborate with A2Zonrent founding team member on new business improvements based on feedback from customers and observations

Qualification

Candidates with experience in similar industries will be given preference.
Ability to hold oneself accountable for achieving high levels of individual and - organizational performance.
Outstanding professional and personal references.
Highly energetic, self-motivated, and goal oriented

Read more
GoLorry
at GoLorry
5 recruiters
Nitisha Rastogi
Posted by Nitisha Rastogi
Vijayawada
2 - 5 yrs
₹4L - ₹8L / yr
Operations
Logistics
Fulfillment
Vendor Management
Supply Chain Management (SCM)
There are three things that talented people seek at their workplace: 1) Working with other talented people 2) Capturing the value created by them for the company 3) Autonomy At GoLorry, we provide all of the above because the hiring program is aimed at recruiting only the most talented individuals across the globe. We want only one type of person, the problem-solver with uncompromising execution. Currently, we are looking for a "General Manager" to run our Vijayawada Hub.
Read more
Dhwani Rural Information Systems
Sarika Pratap
Posted by Sarika Pratap
NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹6L - ₹8L / yr
Android
skill iconJava
RESTful APIs
SQLite
Looking for a senior native android application developer having sound knowledge in following areas: Android Skills: Rx Java, MVP / MVVM, Data Binding, Broadcast Receivers, GCM, JobScheduler, Sqlite. Handlers, Looper, Loaders, Content Providers etc. Android Studio Espresso, OkHttp, Retrofit, EventBus, GreenDao, ButterKnife, Google Play Services, Google Analytics, Facebook and Google+ integration, Google Maps Core Java Skills: Strong Object Oriented Programming, Data structures and algorithms like Linked lists, Doubly linked lists, Binary heap, Different types of sorting algorithms. Job Role: 1. Manage the junior android team of 5 android developers. Project timelines and milestones mainly. 2. Architect the solution 3. Coordinate with the web team for API integration 4. Research on new technologies and mentor the team. 5. Build reusable components. We are an IT services startup and provide technology solutions to NGO and social sector organisations in India. Please find more about us at www.dhwaniris.com
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos