
Customer Retention Manager
at Indian multinational consumer goods company providing consu
Company Overview:
It is one of India’s leading consumer products companies in the global beauty and wellness space.
Has a turnover of Rs. 73.3 billion (USD 1.05 billion) through its products sold in India and chosen markets in Asia and Africa.
Its portfolio of brands include Parachute, Parachute Advansed, Saffola, Saffola FITTIFY Gourmet, Coco Soul, True Roots, Hair & Care, Nihar Naturals, Livon, Kaya Youth O2, Set Wet, Set Wet Studio X, Revive and Mediker
Role Description for Customer Retention Manager (DTC):
Role in a brief:
What will you do?
As Customer Retention Manager, you will own end to end planning & execution of various CRM channels (Email, Notification, SMS, etc.) along with the help of team members. You will drive initiatives to engage users of the brands.
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Responsible for strategizing and executing marketing automation, segmentation, and complex workflow builds to drive growth, engagement, and retention throughout the customer journey.
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Complete ownership of engagement, retention, and reactivation funnel and marketing activities and focus on improving product metrics (DAU, MAU, Retention, etc)
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Developing Strategies for Improving Direct Marketing Channels with Impactful Retention Strategies.
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Develop the CRM strategy for reactivation to drive and maintain a constant retention rate across all categories.
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Drive all marketing automation activities to develop and execute end-to-end user journeys from onboarding to reactivation.
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Work closely with product, UX/design engineering to enable Growth and Merchant marketing initiatives to drive bottom-line conversion.
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Responsible for creating monthly/quarterly plans for critical retention metrics (Repeat Rate, Activation Rate, Resurrection Rate) and ensuring the achievement of the same
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Help strengthen data-led thinking and lead the development of customer intelligence frameworks (Churn prediction, Most Valuable Customer, etc) across the retention charter
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Work on customer segmentation strategies to deliver personalized campaigns to reduce churn & reactivate churned users
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Lead the reporting, monitoring, tracking for all CLM initiatives
What will you bring to the table:
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Well-versed with one or more CRM and marketing automation tools such as Netcore Cloud, CleverTap, WebEngage, MoEngage, etc.
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Should have strong analytical skills and a data-driven problem-solving approach.
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Should be able to strategize and execute campaigns and link them to the organizational goals
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Familiarity with major digital marketing channels and tools
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Minimum 3 years of experience in Retention Marketing / Growth roles
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Prior Startup experience
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Prior demonstrated excellence in previous roles
Experience bracket – 3+yrs in customer retention marketing & growth marketing

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We are looking for a skilledDraftsman with experience in the Pharma equipment or vessel fabrication industry. The candidate should be proficient in preparing engineering drawings and supporting detailed design activities for process equipment.
Key Responsibilities
- Prepare GA drawings, P&ID drawings, and layout drawings using AutoCAD.
- Perform designing, drafting, and detail engineering of pressure vessels, heat exchangers, and storage tanks as per ASME / API / TEMA / PED standards.
- Create mechanical data sheets, BOQ, costing, and bill of materials.
- Review and analyze specifications, sketches, and drawings to support accurate component design.
- Modify and revise designs to correct issues and improve manufacturability.
- Coordinate with internal departments and clients for project engineering requirements.
- Ensure equipment design is cost-effective, efficient, and compliant with standards.
- Prepare technical and commercial offers for projects.
Skills Required
- Strong knowledge and hands-on experience with AutoCAD
- Experience in vessel fabrication drawings (preferred)
- Ability to interpret engineering sketches, layouts, and standards
- Good technical accuracy, analytical skills, and coordination ability
Key Responsibilities
Execute comprehensive manual test cases for our e-commerce platform
Design and implement automated test scripts using Selenium or Playwright
Work with AI-based testing tools to enhance testing efficiency and coverage
Identify, document, and track bugs throughout the testing lifecycle
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Participate in sprint planning and review meetings
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Requirements
Strong manual testing skills with attention to detail
Experience with test automation frameworks (Selenium or Playwright)
Familiarity with AI-based testing tools and approaches
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Excellent problem-solving and analytical skills
Strong communication and collaboration abilities
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Selection Process
Our hiring process involves practical assessment to ensure candidates have the hands-on experience we require:
Initial screening and interview
First-round technical assessment (practical task)
Technical interview
Second-round technical assessment (practical task)
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Note: Completion of the practical assessment tasks is mandatory for all candidates as we prioritize demonstrated skills and hands-on experience.
You can contact us on: Nine three one six one two zero one three two
ROLE & RESPONSIBILITIES:
We are hiring a Senior DevSecOps / Security Engineer with 8+ years of experience securing AWS cloud, on-prem infrastructure, DevOps platforms, MLOps environments, CI/CD pipelines, container orchestration, and data/ML platforms. This role is responsible for creating and maintaining a unified security posture across all systems used by DevOps and MLOps teams — including AWS, Kubernetes, EMR, MWAA, Spark, Docker, GitOps, observability tools, and network infrastructure.
KEY RESPONSIBILITIES:
1. Cloud Security (AWS)-
- Secure all AWS resources consumed by DevOps/MLOps/Data Science: EC2, EKS, ECS, EMR, MWAA, S3, RDS, Redshift, Lambda, CloudFront, Glue, Athena, Kinesis, Transit Gateway, VPC Peering.
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- Harden VPC architecture, subnets, routing, SG/NACLs, multi-account environments.
- Ensure encryption of data at rest/in transit across all cloud services.
2. DevOps Security (IaC, CI/CD, Kubernetes, Linux)-
Infrastructure as Code & Automation Security:
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CI/CD Security:
- Secure Jenkins, GitHub, GitLab pipelines with SAST, DAST, SCA, secrets scanning, image scanning.
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Containers & Kubernetes:
- Harden Docker images, private registries, runtime policies.
- Enforce EKS security: RBAC, IRSA, PSP/PSS, network policies, runtime monitoring.
- Apply CIS Benchmarks for Kubernetes and Linux.
Monitoring & Reliability:
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- Ensure audit logging across cloud/platform layers.
3. MLOps Security (Airflow, EMR, Spark, Data Platforms, ML Pipelines)-
Pipeline & Workflow Security:
- Secure Airflow/MWAA connections, secrets, DAGs, execution environments.
- Harden EMR, Spark jobs, Glue jobs, IAM roles, S3 buckets, encryption, and access policies.
ML Platform Security:
- Secure Jupyter/JupyterHub environments, containerized ML workspaces, and experiment tracking systems.
- Control model access, artifact protection, model registry security, and ML metadata integrity.
Data Security:
- Secure ETL/ML data flows across S3, Redshift, RDS, Glue, Kinesis.
- Enforce data versioning security, lineage tracking, PII protection, and access governance.
ML Observability:
- Implement drift detection (data drift/model drift), feature monitoring, audit logging.
- Integrate ML monitoring with Grafana/Prometheus/CloudWatch.
4. Network & Endpoint Security-
- Manage firewall policies, VPN, IDS/IPS, endpoint protection, secure LAN/WAN, Zero Trust principles.
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5. Threat Detection, Incident Response & Compliance-
- Centralize log management (CloudWatch, OpenSearch/ELK, SIEM).
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IDEAL CANDIDATE:
- 8+ years in DevSecOps, Cloud Security, Platform Security, or equivalent.
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EDUCATION:
- Master’s degree in Cybersecurity, Computer Science, Information Technology, or related field.
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PERKS, BENEFITS AND WORK CULTURE:
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- Generous Leave Policy
- Flexible Working Hours
- Performance-Based Bonuses
- Health Care Benefits
Job Role: Java Full Stack Developer
Experience: 8-10 Years
Location: Mumbai (Onsite)
Job Overview:
We are looking for a skilled Java Full Stack Developer with 8+ years of experience to join our team in Mumbai. The ideal candidate will have strong hands-on experience in backend development using Java, Spring Boot, and Microservices architecture, along with frontend development using React. You will be responsible for designing, developing, and maintaining scalable applications.
Key Responsibilities:
• Design, develop, and maintain scalable full stack applications
• Build robust backend services using Java, Spring Boot, and Microservices architecture
• Develop responsive and user-friendly front-end applications using React
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Required Skills:
• 8–10 years of hands-on experience in software development
• Strong proficiency in Java, Spring Boot, and Microservices
• Solid experience with React.js for frontend development
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Preferred Skills (Good to Have):
• Experience working on e-commerce platforms or products
• Exposure to cloud platforms (AWS, Azure, or GCP)
• Familiarity with CI/CD pipelines and DevOps practices
• Knowledge of containerization tools like Docker/Kubernetes
Education:
• Bachelor’s/Master’s degree in Computer Science or a related field
About the Company:
Pace Wisdom Solutions is a deep-tech Product engineering and consulting firm. We have offices in San Francisco, Bengaluru, and Singapore. We specialize in designing and developing bespoke software solutions that cater to solving niche business problems.
We engage with our clients at various stages:
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• Setup dedicated and on-demand tech teams for agile delivery.
• Take accountability for successful deployments to ensure efficient go-to-market Implementations.
Pace Wisdom has been working with Fortune 500 Enterprises and growth-stage startups/SMEs since 2012. We also work as an extended Tech team and at times we have played the role of a Virtual CTO too. We believe in building lasting relationships and providing value-add every time and going beyond business.
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✨ If you are someone who can build trust, communicate with empathy, and create meaningful client experiences, this opportunity is for you.
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Our client is a B2B2C tech firm backed by a Retail Giant and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech.
The company aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.
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Required Skills :
- Advanced problem solving skills
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- Excellent proficiency in SQL & a knack for learning how to build data sets/tables
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For Females Category
Excellent Verbal Communication Skills
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- Timings are fixed Night shifts (9:00 pm to 6:00 am) with Saturday and Sunday Off
- Both side cab facility.
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Company Website links:
www.headfield.com
Requirements:-
- Excellent organizational skills.
- Customer service attitude.
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- Solid written and verbal communication skills.
- Proven work experience as a Receptionist, Front Office Representative or similar role.
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- Answer, screen and forward incoming phone calls.
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