Customer Retention Manager

• Strong Physical Product Designer / Industrial Designer profile
• Mandatory (Experience 1) - Must have a minimum 7+ YOE in Designing Consumer Electronics or Consumer Durables Physical Products.
• Mandatory (Experience 2) - Very Strong Experience with CMF (Color, Material, Finish) for Physical product designs
• Mandatory (Experience 3) - Must have experience with 3D Designs using computer-aided design (CAD) tools
• Mandatory (Portfolio) - Strong portfolio of Industrial / Physical Product design Consumer Products (Must have shown the 3D look and feel of Physical products in portfolio)
• Mandatory (Company) - Good Consumer Electronics or Handset / Mobility or Automotive Industry or New age start-ups ( Eg, Jaguar, Titan, Ola, Fossils, BMW)
• Mandatory (Education) - Design Degree from NID Ahmedabad or an equivalent tier-1 design institute

Preferred Companies

Consumer Electronics / Wearables / Audio:

boAt, Noise, Fire-Boltt, Pebble, Mivi, Portronics, Ambrane, Crossbeats, Zebronics, Realme TechLife, Boult Audio, Play, Havells, Atomberg.

Handsets / Mobile Devices / Smart Devices:

OnePlus, Xiaomi India, Realme, Samsung India, Apple India, Vivo, Oppo, Infinix, Lava, Micromax, Nothing (India presence), Motorola India, iQOO

Automotive / Mobility / EV Startups:

Ola Electric, Ather Energy, Tork Motors, Ultraviolette, Bounce Infinity, Revolt Motors, Simple Energy, Yulu, BluSmart, Euler Motors, Ampere Vehicles (Greaves), Okinawa Autotech, Hero Electric, Rapido, Zoomcar, Vogo

New Age Lifestyle / Tech-Driven Brands (Indian + Global):

Ola, Ather, Titan, Fastrack, Fossil, boAt, Noise, Ultrahuman, Lenskart, CRED, BMW, Jaguar, Mercedes-Benz India, Tesla (India entry pending), MG Motor India, BYD India, IKEA India

We are looking "Tele Marketer" for Reputed Client @ Coimbatore Permanent Role 

Experience: 0-3 Yrs

Preference:

a. Fluency in English, Tamil and Hindi should be excellent.

b. Should be good in cold calling

Interview Rounds: 

1. Online Assessment 

2. Face-to-Face Interview in Coimbatore

Responsibilities

• Assist in daily administrative tasks, such as copying, filing, and scanning documents
• Manage and maintain executives' schedules, appointments, and travel arrangements
• Coordinate meetings, including preparing agendas, taking minutes, and distributing relevant documents
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail
• Maintain office supplies and equipment by monitoring inventory and placing orders as needed
• Assist in the preparation of reports, presentations, and other documents
• Schedule and coordinate office events, including meetings, training sessions, and conferences
• Perform general office duties, such as greeting visitors, answering phone calls, and organizing office space

Qualifications

• Proven experience as an administrative assistant or similar role
• Excellent organizational and time management skills
• Excellent Communication skills
• Experience in computer proficiency and Microsoft office suite
• Ability to multitask and prioritize tasks
• Attention to detail and problem-solving skills
• Discretion and confidentiality

TROOLOGY is looking for a highly motivated and results-driven Sales and Business

Development Specialist with a minimum of 2 years of experience in software sales, technology

consulting, and business development.

The ideal candidate will possess strong analytical skills, a proven track record of achieving sales

targets, and the ability to cultivate and maintain relationships with corporate and government

clients.

Responsibilities:

 Identify and develop new business opportunities through strategic prospecting,

networking, and relationship building.

 Build and maintain strong relationships with corporate and government clients to

understand their business needs and promote our products and services.

 Conduct market research and analysis to identify emerging trends, competitive threats,

and growth opportunities.

 Collaborate with cross-functional teams, including marketing, product development,

and customer support, to ensure alignment and support of sales initiatives.

 Prepare and deliver compelling sales presentations, proposals, and demonstrations to

potential clients.

 Negotiate and close sales contracts, ensuring mutually beneficial agreements that meet

both customer needs and company objectives.

 Track and report on sales activities, pipeline development, and revenue forecasts using

CRM software.

Requirements:

 MBA in Sales & Marketing, or related field.

 Minimum of 2 years of experience in software sales, technology consulting, or business

development.

 Proven track record of achieving sales targets and driving revenue growth.

 Strong analytical skills with the ability to interpret data, identify trends, and make data-

driven decisions.

 Excellent communication and interpersonal skills, with a pleasant attitude and the

ability to build rapport with clients at all levels.

 Ability to work independently and as part of a team in a fast-paced, dynamic

environment.

 Experience working with corporate and government clients is preferred.

 Should have excellent written & verbal communication skills.

 Should have experience of preparing proposals, presentations and delivering

presentations to the customer.

Benefits:

 Competitive salary and incentive structure.

 Comprehensive benefits package.

 Opportunities for professional development and career advancement.

 Collaborative and inclusive work environment with a focus on innovation and

continuous improvement.

If you are a proactive and results-oriented sales professional with a passion for technology and

a drive to succeed, we encourage you to apply for this exciting opportunity. Join us in shaping

the future of TROOLOGY and making a positive impact on our clients and communities.

Apply now!

Job Description:

We are looking for a skilled Senior Angular Developer to join our dynamic team. The ideal candidate will have a strong understanding of front-end development and the Angular framework to deliver high-quality, responsive, and user-friendly web applications. You will be responsible for developing, maintaining, and improving web applications while collaborating with backend developers and UI/UX designers.

Responsibilities:

• Develop and maintain web applications using Angular framework.
• Design and implement user interfaces (UI) using Angular components, services, and modules.
• Collaborate with UX/UI designers to ensure the technical feasibility of designs.
• Write clean, maintainable, and efficient code following best practices.
• Integrate with RESTful APIs and third-party services.
• Optimize applications for maximum speed and scalability.
• Participate in the full software development lifecycle, including coding, testing, and debugging.
• Work in an Agile environment and collaborate with team members on project requirements and timelines.
• Stay up-to-date with the latest industry trends, technologies, and best practices.
• Troubleshoot and resolve bugs, performance issues, and other application concerns.

Requirements:

• Strong experience with Angular 2+ (preferably Angular 9 or above).
• Proficiency in TypeScript, JavaScript, HTML5, and CSS3.
• Experience with RxJS and reactive programming concepts.
• Familiarity with RESTful APIs and integrating frontend applications with backend services.
• Experience with Angular CLI and Node Package Manager (npm).
• Proficiency in using version control systems, such as Git.
• Familiarity with CSS frameworks (Bootstrap, Material Design) and CSS preprocessors like SCSS or LESS.
• Experience with Unit Testing (Jasmine, Karma) and End-to-End Testing (Protractor, Cypress).
• Familiarity with state management libraries (NgRx, Akita) is a plus.
• Basic understanding of backend technologies Node.js is a plus.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3-7 years of experience working as a front-end or Angular developer.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.

Preferred Skills (Nice-to-Have):

• Experience with Progressive Web Apps (PWA) and mobile-first development.
• Knowledge of Cloud services (AWS, Azure).
• Familiarity with Agile methodologies (Scrum, Kanban).
• Knowledge of build tools like Webpack or Gulp.

Job Benefits:

• Competitive salary.
• Opportunities for growth and career advancement.
• Flexible working hours and remote options.
• Working abroad on site opportunity 

Location: Phase 8B, Mohali

Job Type: Full-time

ABOUT THE ROLE

We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.

Job Responsibilities:

• Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
• Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
• A certain degree of creativity, latitude, and problem- solving is required
• Coordinate with cross-functional teams to achieve the
• highest level of customer satisfaction.
• Streamline and expedite operational tasks, including inbound and outbound marketing.
• Follow communication procedures, guidelines, and policies.

REQUIREMENTS

• Experience of 1 year in customer service role handling customer support/technical queries.
• Excellent oral and written communication and people interaction skills.
• Hands-on experience with ticketing software like Freshdesk/Freshchat.
• Good analytical skills with active listening and attention to detail.
• Ability to multi-task, prioritize and manage time effectively.
• Work independently and own the raised matter till closure.
• Work experience in SAAS companies is an added advantage