Customer Retention Manager
at Indian multinational consumer goods company providing consu
Company Overview:
It is one of India’s leading consumer products companies in the global beauty and wellness space.
Has a turnover of Rs. 73.3 billion (USD 1.05 billion) through its products sold in India and chosen markets in Asia and Africa.
Its portfolio of brands include Parachute, Parachute Advansed, Saffola, Saffola FITTIFY Gourmet, Coco Soul, True Roots, Hair & Care, Nihar Naturals, Livon, Kaya Youth O2, Set Wet, Set Wet Studio X, Revive and Mediker
Role Description for Customer Retention Manager (DTC):
Role in a brief:
What will you do?
As Customer Retention Manager, you will own end to end planning & execution of various CRM channels (Email, Notification, SMS, etc.) along with the help of team members. You will drive initiatives to engage users of the brands.
-
Responsible for strategizing and executing marketing automation, segmentation, and complex workflow builds to drive growth, engagement, and retention throughout the customer journey.
-
Complete ownership of engagement, retention, and reactivation funnel and marketing activities and focus on improving product metrics (DAU, MAU, Retention, etc)
-
Developing Strategies for Improving Direct Marketing Channels with Impactful Retention Strategies.
-
Develop the CRM strategy for reactivation to drive and maintain a constant retention rate across all categories.
-
Drive all marketing automation activities to develop and execute end-to-end user journeys from onboarding to reactivation.
-
Work closely with product, UX/design engineering to enable Growth and Merchant marketing initiatives to drive bottom-line conversion.
-
Responsible for creating monthly/quarterly plans for critical retention metrics (Repeat Rate, Activation Rate, Resurrection Rate) and ensuring the achievement of the same
-
Help strengthen data-led thinking and lead the development of customer intelligence frameworks (Churn prediction, Most Valuable Customer, etc) across the retention charter
-
Work on customer segmentation strategies to deliver personalized campaigns to reduce churn & reactivate churned users
-
Lead the reporting, monitoring, tracking for all CLM initiatives
What will you bring to the table:
-
Well-versed with one or more CRM and marketing automation tools such as Netcore Cloud, CleverTap, WebEngage, MoEngage, etc.
-
Should have strong analytical skills and a data-driven problem-solving approach.
-
Should be able to strategize and execute campaigns and link them to the organizational goals
-
Familiarity with major digital marketing channels and tools
-
Minimum 3 years of experience in Retention Marketing / Growth roles
-
Prior Startup experience
-
Prior demonstrated excellence in previous roles
Experience bracket – 3+yrs in customer retention marketing & growth marketing
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
NodeJS (Node.js)
MongoDB
JavascriptArchitect
Experience - 12+ yrs
About Wekan Enterprise Solutions
Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.
Job Description
We are looking for passionate architects eager to be a part of our growth journey. The right candidate needs to be interested in working in high-paced and challenging environments leading technical teams, designing system architecture and reviewing peer code. Interested in constantly upskilling, learning new technologies and expanding their domain knowledge to new industries. This candidate needs to be a team player and should be looking to help build a culture of excellence. Do you have what it takes?
You will be working on complex data migrations, modernizing legacy applications and building new applications on the cloud for large enterprise and/or growth stage startups. You will have the opportunity to contribute directly into mission critical projects directly interacting with business stakeholders, customer’s technical teams and MongoDB solutions Architects.
Location - Chennai or Bangalore
● Relevant experience of 12+ years building high-performance applications with at least 3+ years as an architect.
● Good problem solving skills
● Strong mentoring capabilities
● Good understanding of software development life cycle
● Strong experience in system design and architecture
● Strong focus on quality of work delivered
● Excellent verbal and written communication skills
Required Technical Skills
● Extensive hands-on experience building high-performance applications using Node.Js (Javascript/Typescript) and .NET/ Golang / Java / Python.
● Strong experience with appropriate framework(s).
● Wellversed in monolithic and microservices architecture.
● Hands-on experience with data modeling on MongoDB and any other Relational or NoSQL databases
● Experience working with 3rd party integrations ranging from authentication, cloud services, etc.
● Hands-on experience with Kafka or RabbitMQ.
● Handsonexperience with CI/CD pipelines and atleast 1 cloud provider- AWS / GCP / Azure
● Strong experience writing and maintaining clear documentation
Good to have skills:
● Experience working with frontend technologies - React.Js or Vue.Js or Angular.
● Extensive experience consulting with customers directly for defining architecture or system design.
● Technical certifications in AWS / Azure / GCP / MongoDB or other relevant technologies
iOS App Development
Android Development
Flutter
Kotlin
React NativeAbout Us:
Flick.it is a dynamic and innovative sports tech startup passionate about leveraging technology to enhance player development in sports. Our AI-powered Biomechanics Analysis for Peak Athletic Performance empowers athletes and coaches with accessible data and cutting-edge technology, providing clear insights for athletes and their coaches.
Position Overview:
We are seeking a highly skilled Mobile Application Developer with some knowledge of Full Stack development to join our dynamic team. The ideal candidate will have a strong background in mobile app development, along with proficiency in both frontend and backend technologies.
Key Responsibilities:
- Design and develop mobile applications for iOS and Android platforms.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Implement user interfaces and features based on wireframes and design specifications.
- Write clean, maintainable, and efficient code across the full software development lifecycle.
- Conduct code reviews and provide constructive feedback to peers.
- Maintain code quality, organisation, and automation. Troubleshoot and debug applications to resolve issues and optimise performance.
- Stay updated with the latest trends and technologies in mobile and full stack development.
- Work closely with product management and design teams to translate requirements into technical solutions.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Requirements:
- 1-5 years of experience with mobile application development.
- Bachelor’s degree in Computer Science, Engineering, or related field.
- Proven experience as a Mobile Application Developer with a strong portfolio of mobile applications.
- Proficiency in programming languages such as Swift, Kotlin, JavaScript.
- Experience with mobile frameworks such as React Native, Flutter.
- Solid understanding of frontend technologies, including HTML5, CSS3, and JavaScript frameworks.
- Familiarity with backend technologies such as Node.js, Express.js, Django, or Flask.
- Experience with database systems such as MySQL, PostgreSQL, MongoDB, or Firebase.
- Knowledge of RESTful APIs and web services integration.
- Knowledge of handling video applications would be an advantage.
- Understanding of version control systems like Git.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
- Ability to work independently and in a team environment.
Benefits:
- Competitive salary based on experience.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
- Flexible work hours and remote work options.
- Health insurance and other benefits.
If you're passionate about sports and technology and ready to take on exciting challenges in the sports tech industry, we'd love to hear from you!
NodeJS (Node.js)MongoDBNode.js Developer / NestJS Developer – Job Description
A Bachelor’s Degree or Master’s Degree in Computer Science is preferred with excellent problem solving skills.
Job Type: Full-time
Job Location: Bengaluru (on site)
Preferred Skills: TypeScript / Nodejs, SQL/ MySQL
Experience: Min 2yrs in similar Role.
Responsibilities:
- Develop and Maintain Server-side Logic: Design, implement, and maintain the server-side logic using Node.js, ensuring high performance and responsiveness to requests from the front-end.
- API Development: Build and maintain RESTful APIs for seamless integration with front-end services and third-party applications.
- Database Management: Work with databases (such as MongoDB, MySQL, PostgreSQL) to ensure data consistency, reliability, and optimal performance.
- Code Quality and Testing: Write clean, maintainable, and efficient code. Implement automated testing platforms and unit tests.
- Collaboration: Work closely with front-end developers, designers, and other team members to define and implement technical solutions that meet business requirements.
- Troubleshooting and Debugging: Identify issues, debug, and resolve bugs and other technical problems in a timely manner.
- Documentation: Create and maintain documentation related to application development, API usage, and system operations.
- Stay Updated: Keep up-to-date with the latest industry trends and technologies to ensure the application remains modern and competitive.
- Lead the end-to-end product lifecycle, from conceptualization to delivery, for next-gen AI solutions on our codeless platform
- Collaborate closely with cross-functional teams, including engineering, design, and marketing, to define product requirements and roadmap.
- Conduct market research and analysis to identify emerging trends, customer needs, and competitive landscape in the AI and software industry.
- Prioritize features and enhancements based on business objectives, user feedback, and technical feasibility.
- Track and analyze key performance indicators (KPIs) to measure product success and iterate on strategies for continuous improvement.
- Act as a subject matter expert for the product, providing guidance and support to internal teams and external stakeholders.
- Assist in the identification and implementation of process improvements to optimize project delivery and efficiency.
- Communicate project progress, findings, and recommendations to stakeholders through reports, presentations, and meetings.
- Work closely with mentors and senior team members to enhance technical skills and knowledge in AI and software development.
We have an urgent requirement for Network Field Engineer Candidates who are based in Mumbai only.
Please find the skills_ Network Field Engineer.
- Candidate must have worked in Field with the internet provided by any company.
- ISP ( Internet Service Provider)
- Hand On experience and Knowledge of LAN, WAN, VLAN, Wi-Fi, and router installation.
- Setting Up Network structure.
PHPJavascript
React.js
Angular (2+)and implement attractive and functional websites for our clients.
You will be responsible for both back-end and front-end
development including the implementation of WordPress themes
and plugins as well as site integration and security updates.
To be a successful WordPress developer, you should have in-
depth knowledge of front-end programming languages, a good
eye for aesthetics, and strong content management skills.
Ultimately, a top-class WordPress developer can create
attractive, user-friendly websites that perfectly meet the design
and functionality specifications of the client.
WordPress Developer Responsibilities:
Meeting with clients to discuss website design and function.
Designing and building the website front-end.
Creating the website architecture.
Designing and managing the website back-end including
database and server integration.
Generating WordPress themes and plugins.
Conducting website performance tests.
Troubleshooting content issues.
Conducting WordPress training with the client.
Monitoring the performance of the live website.
WordPress Developer Requirements:
Bachelor’s degree in computer science or a similar field.
Proven work experience as a WordPress developer.
Knowledge of front-end technologies including CSS3, JavaScript,
HTML5, and jQuery.
Experience working with debugging tools such as Chrome
Inspector and Firebug.
Good understanding of website architecture and aesthetics.
Ability to manage projects.
Good communication skills.
Experience: 0 to 2 years of Experience in Outbound Sales
Employment Type: Full-time
Qualification: MBA
Salary: 2.40 to 3 LPA+ Attractive Annual Sales Incentive on completing target.
Job Location: Sector 62, Noida, Uttar Pradesh
Why Join Fundoodata.com:
- Among India's top B2B Website with annual traffic of 8 Million+
- In market for 15+ Years
- Have 12,000+ Happy Customers
- No firing in Covid times, if you are reading this mail you can see we are Hiring to grow more.
- Regular CSR the weaker section of activity to support society, planting trees for a greener planet etc.
Key Responsibility and Work Profile:
- Generate leads for new business development and facilitating closure
- Calling assigned customers to fix appointment and present product solution
- Lead generation through Cold calling, emailing and Social connect.
- Following up with existing customers to up sell or cross sell.
Required Key Skills:
- Should LOVE sales and have flair for business development, networking
- Should be comfortable with Cold calling
- Very strong presence and activity on LinkedIn
- Effective email marketing and written communication.
- High preference for candidates having an existing client network of Sales and Marketing head or CEO/Director/Owners.
- Persuasive oral communication with good command of English and Hindi added preference for knowing more language.
Benefits of Joining Fundoodata.com:
- We have 1st & 3rd Saturday off and 2nd & 4th Saturday half days,
- Young and vibrant work culture
- Highly professional & friendly environment and no late sitting beyond office hours
- Ethical environment so that everyone working in the organization is happy.
To generate leads
To create dealers and distributors
To Visit retail outlets
To collect orders
To share with distributors
To generate sales
To Generate revenue
To achieve monthly sales target
Django
Python
Amazon Web Services (AWS)
PostgreSQL
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon