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Customer Relationship Associate - POS Systems (Hardware & Software)
Customer Relationship Associate - POS Systems (Hardware & Software)
ONEPOS RETAIL SOLUTIONS PVT LTD's logo

Customer Relationship Associate - POS Systems (Hardware & Software)

Durga Prasad C's profile picture
Posted by Durga Prasad C
1 - 4 yrs
₹3L - ₹6L / yr
Bengaluru (Bangalore)
Skills
Sales
Inside Sales
Sales strategy
Field Sales
Sales management
Sales and operations planning

About the Role

We are seeking a results-driven Sales Executive to join our Bengaluru team and drive growth in the hospitality and QSR segments by selling POS solutions—covering both hardware (terminals, printers, handhelds, kiosks) and software (cloud POS, billing, inventory, integrations). The ideal candidate has 2–3 years of hands-on experience in POS sales, understands restaurant/QSR workflows, and can consultatively position technology to improve operations and revenue.


Key Responsibilities

New Business Acquisition: Prospect and close new accounts in QSR, restaurants, cafes, cloud kitchens, and hospitality outlets across Southern India.


Solution Selling: Conduct discovery calls, demos, and ROI-focused presentations tailored to each prospect’s pain points (speed, accuracy, compliance, multi-outlet control).


Pipeline Management: Build and maintain a healthy sales pipeline using CRM; track leads from prospecting to closure and onboarding.


Product Expertise: Develop deep knowledge of POS hardware (Android/Windows terminals, printers, payment devices, kiosks) and software features (menu engineering, inventory, GST billing, integrations).


Collaboration: Work closely with implementation, support, and partnership teams to ensure smooth onboarding and high customer satisfaction.


Market Intelligence: Gather competitor insights, pricing trends, and feature requests to inform product and GTM team.


Requirements

  • 2–3 years of proven sales experience in POS systems (hardware, software, or both), preferably in hospitality/QSR or SaaS.
  • Strong understanding of restaurant operations: order taking, kitchen workflows, payments, inventory, and GST compliance.
  • Demonstrated ability to meet/exceed quotas with a hunter mindset and consultative selling approach.
  • Excellent communication, negotiation, and presentation skills; comfortable with C-level and owner-operator conversations.
  • Proficiency with CRM tools (e.g., Salesforce, HubSpot) and remote demo tools.


Preferred Skills:

  • Existing network of QSR/restaurant decision-makers in Bengaluru.
  • Experience selling bundled hardware + software deals or payment integrations.
  • Familiarity with Indian tax/compliance nuances in billing and payments.


What We Offer

  • Competitive base salary + uncapped incentives
  • Fast-growing SaaS/hospitality tech environment
  • Learning budget for sales enablement and industry certifications


Qualification:

  • Bachelor’s degree or above.
  • Equivalent field experience accepted.


Opportunity to shape GTM strategy and partnerships


Regards,

HR Team,

OneHubPOS

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About ONEPOS RETAIL SOLUTIONS PVT LTD

Founded :
2019
Type :
Products & Services
Size :
20-100
Stage :
Raised funding

About

OneHubPOS is your strategic partner in your journey towards success.

Our CEO and Founder Satheesh Kanchi, is a seasoned restauranteur and IT expert. Satheesh knows the restaurant industry inside out, having faced the same challenges you do daily. OneHubPOS was built with a vision to provide comprehensive solution to streamline all your operations. 

With Satheesh's extensive industry experience and knack for innovation, we've assembled a dream team of experts. OneHubPOS is your one-stop solution, whether you're running a restaurant or a retail store. OneHubPOS is the definitive solution for both restaurants and retail stores, offering an integrated platform and a seamless workflow for efficient management of your business.Our solution is meticulously constructed using agile methodologies, ensuring adaptability to your specific business needs. 

We understand one-size-fits-all approach simply won't cut it. We take pride in crafting custom solutions to suit your needs. If your current system is constraining your business and its potential, it's high time we had a chat! 

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Connect with the team

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Kiran Kumar
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Durga Prasad C

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