Business Development Representative

Customer Relationship Executive : 

We are looking for a results-driven fresher and (1+ years of experience) to be responsible for designing, running tests on software usability and should be able to visit the client base(delivery and support). The software tester will conduct tests, analyze the results, and report observations to the design team. You may also interact with clients in order to understand the requirements of the product.

To be successful as a software tester, you should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyze the results. Ultimately, the software tester should be result-driven, have good communication skills, and have up-to-date knowledge of software programming and software test design.

Software Tester Responsibilities:

●Review software requirements and prepare test scenarios.

●Executing tests on software usability.

●Analyzing test results on database impacts, errors or bugs, and usability.

●Preparing reports on all aspects related to the software testing carried out and reporting to the design team.

●Interacting with clients to understand product requirements(including visiting the client's base whenever required).

●Participating in design reviews and providing input on requirements, product design, and potential problems.

Software Tester Requirements:

●A bachelor's degree in computer science or a related field(Preferably male candidate).

●Up-to-date knowledge of software test design and testing methodologies.

●Understanding of open source projects like ERP, CRM, HRMS, Industry 4.0, etc

●Working knowledge of test techniques and compatibility with various software programs.

●Working knowledge of programming.

●Excellent communication and critical thinking skills.

●Good organizational skills and a detail-oriented mindset.

∙

Good experience in 5+ SQL and NoSQL database development and optimization. 

∙Strong hands-on experience with Amazon Redshift, MySQL, MongoDB, and Flyway. 

∙In-depth understanding of data warehousing principles and performance tuning techniques. 

∙Strong hands-on experience in building complex aggregation pipelines in NoSQL databases such as MongoDB. 

∙Proficient in Python or Scala for data processing and automation. 

∙3+ years of experience working with AWS-managed database services. 

∙3+ years of experience with Power BI or similar BI/reporting platforms. 

About your Role

At Fintech Primitives we are reimagining WealthTech from the ground up. We are a B2B fintech infra company with deep customer obsession. We currently power some of the fastest growing fintechs and enterprises. We are on a high growth track and need people like you to join us on this mission towards hyper-scale.

We are looking for Integration and Support superheroes to help our customers succeed. This is your chance to work directly with multiple fintechs / enterprises and help them realize their dreams of changing how investing works.

Your Career   

You will join the highly skilled team who are responsible for delivering Cybrilla’s Fintech Primitives services. You represent the company for the world outside, it’s that simple! When the customer closes technical sessions or queries they should feel confident about knowing our products and services. In short, they should be equipped with the tools to be successful. In short, they should be equipped with the tools to be successful. 

Responsibilities : 

 Your customers are developers here who are integrating Fintech primitives APIs, you make an impact by providing implementation, integration and operational guidance. You independently dive into the problem with the eye to both immediate resolution and follow-up through changes and automations.

This enables our customers to develop an awesome product!  

Diagnose and troubleshoot concerns 

1. Often customers may not know where the issue lies - so ask simple, accurate and complete data inputs to understand the problem and get started with root cause analysis and resolution.
2. Time is of the essence - by providing timely response and resolution within the SLA, you induce confidence and path to great relationship building with your customers.
3. Collaborate and coordinate with cross-functional teams (delivery, product, operations, engineering, related 3rd parties, customer) and look for ways to improve the velocity of issue resolution.
4. Handle interruptions \ technical upgrades via upfront communication, keeping customers up to date at all times until resolution.

Help customers implement product 

1. Be updated! - by continuously improving your technical and operational understanding of the product, you provide the latest and greatest product implementation assistance to the customers. 
2. Enable smooth integration of the product into customer’s business by resolving technical or operational queries at any stage of implementation.
3. Enable faster onboarding and go live by guiding them at every step of the implementation. 

Represent customer issues

1. Understand areas of product and service improvement during collaboration with internal teams and external customers.
2. Correlate technical and operational issues across product verticals as well as customer accounts.
3. Act as a customer advocate and drive enhancements and feature requests with internal teams on products and services. 
4. Utilize feedback to improve customer experience and debugging strategies.

Required Skills and Experience - 

 Must have skills -  

• 7 to 10 years of experience as a Customer Success Engineer.
• Problem-solving and troubleshooting skills.
• Strong will to provide customer services according to agreed SLA’s.
• Degree in Programming or scripting language and databases.

Good to have skills - 

• Exposure to mutual funds as an investor is preferable.

What’s in it for you?

• Opportunity to work on a unique developer first platform for the Indian wealth management industry.
• Opportunity to work with a highly respected & appreciated fintech company.
• Opportunity to solve deep domain and technology problems, at scale.
• Increasing your geek quotient, by attending meetups and conferences. Yes, we dig that stuff.
• Grow exponentially, by working in small and transparent teams.
• Who says you can’t make friends at work, we do!

• Experience in design and architecture.
• Sales cloud and service cloud expertise.
• Multi brand, and associated security model is a key problem statement.
• Channel integration using LWC is also a big topic of design discussions
• Telco knowledge,TMF

Big Data Engineer/Data Engineer


What we are solving
Welcome to today’s business data world where:
• Unification of all customer data into one platform is a challenge

• Extraction is expensive
• Business users do not have the time/skill to write queries
• High dependency on tech team for written queries

These facts may look scary but there are solutions with real-time self-serve analytics:
• Fully automated data integration from any kind of a data source into a universal schema
• Analytics database that streamlines data indexing, query and analysis into a single platform.
• Start generating value from Day 1 through deep dives, root cause analysis and micro segmentation

At Propellor.ai, this is what we do.
• We help our clients reduce effort and increase effectiveness quickly
• By clearly defining the scope of Projects
• Using Dependable, scalable, future proof technology solution like Big Data Solutions and Cloud Platforms
• Engaging with Data Scientists and Data Engineers to provide End to End Solutions leading to industrialisation of Data Science Model Development and Deployment

What we have achieved so far
Since we started in 2016,
• We have worked across 9 countries with 25+ global brands and 75+ projects
• We have 50+ clients, 100+ Data Sources and 20TB+ data processed daily

Work culture at Propellor.ai
We are a small, remote team that believes in
• Working with a few, but only with highest quality team members who want to become the very best in their fields.
• With each member's belief and faith in what we are solving, we collectively see the Big Picture
• No hierarchy leads us to believe in reaching the decision maker without any hesitation so that our actions can have fruitful and aligned outcomes.
• Each one is a CEO of their domain.So, the criteria while making a choice is so our employees and clients can succeed together!

To read more about us click here:
https://bit.ly/3idXzs0" target="_blank">https://bit.ly/3idXzs0

About the role
We are building an exceptional team of Data engineers who are passionate developers and wants to push the boundaries to solve complex business problems using the latest tech stack. As a Big Data Engineer, you will work with various Technology and Business teams to deliver our Data Engineering offerings to our clients across the globe.

Role Description
• The role would involve big data pre-processing & reporting workflows including collecting, parsing, managing, analysing, and visualizing large sets of data to turn information into business insights
• Develop the software and systems needed for end-to-end execution on large projects
• Work across all phases of SDLC, and use Software Engineering principles to build scalable solutions
• Build the knowledge base required to deliver increasingly complex technology projects
• The role would also involve testing various machine learning models on Big Data and deploying learned models for ongoing scoring and prediction.

Education & Experience
• B.Tech. or Equivalent degree in CS/CE/IT/ECE/EEE 3+ years of experience designing technological solutions to complex data problems, developing & testing modular, reusable, efficient and scalable code to implement those solutions.

Must have (hands-on) experience
• Python and SQL expertise
• Distributed computing frameworks (Hadoop Ecosystem & Spark components)
• Must be proficient in any Cloud computing platforms (AWS/Azure/GCP)  • Experience in in any cloud platform would be preferred - GCP (Big Query/Bigtable, Pub sub, Data Flow, App engine )/ AWS/ Azure

• Linux environment, SQL and Shell scripting Desirable
• Statistical or machine learning DSL like R
• Distributed and low latency (streaming) application architecture
• Row store distributed DBMSs such as Cassandra, CouchDB, MongoDB, etc
. • Familiarity with API design

Hiring Process:
1. One phone screening round to gauge your interest and knowledge of fundamentals
2. An assignment to test your skills and ability to come up with solutions in a certain time
3. Interview 1 with our Data Engineer lead
4. Final Interview with our Data Engineer Lead and the Business Teams

Preferred Immediate Joiners

Roles and Responsibilities

• Managing Availability, Performance, Capacity of infrastructure and applications.
• Building and implementing observability for applications health/performance/capacity.
• Optimizing On-call rotations and processes.
• Documenting “tribal” knowledge.
• Managing Infra-platforms like Mesos/Kubernetes,CICD,Observability (Prometheus/New Relic/ELK),Cloud Platforms (AWS/ Azure),Databases,Data Platforms Infrastructure
• Providing help in onboarding new services with production readiness review process.
• Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
• Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
• Working with Dev team to have in depth understanding of the application architecture

          and its bottlenecks.

• Identifying observability gaps in product services, infrastructure and working with stake

          owners to fix it.

• Managing Outages and doing detailed RCA with developers and identifying ways to

          avoid that situation.

• Managing/Automating upgrades of the infrastructure services.
• Automate toil work.
•  

Experience & Skills

• 6+ years of total experience
• Experience as an SRE/DevOps/Infrastructure Engineer on large scale microservices and infrastructure.

• A collaborative spirit with the ability to work across disciplines to influence, learn, and

         deliver.

• A deep understanding of computer science, software development, and networking principles.
• Demonstrated experience with languages, such as Python, Java, Golang etc.
• Extensive experience with Linux administration and good understanding the various

linux kernel subsystems (memory, storage, network etc).

• Extensive experience in DNS, TCP/IP, UDP, GRPC, Routing and Load Balancing.
• Expertise in GitOps, Infrastructure as a Code tools such as Terraform etc.. and
• Configuration Management Tools such as Chef, Puppet, Saltstack, Ansible.
• Expertise of Amazon Web Services (AWS) and/or other relevant Cloud Infrastructure

solutions like Microsoft Azure or Google Cloud.

• Experience in building CI/CD solutions with tools such as Jenkins, GitLab, Spinnaker,

Argo etc.

• Experience in managing and deploying containerized environments using Docker,

Mesos/Kubernetes is a plus.

Must Have:

1. Strong proficiency with .Net Core API development
2. Experience with caching approaches for API
3. Hands on with SQL Server and its variation among popular databases
4. Well versed with stored procedures, query plans, altering the indexes, and troubleshooting the performance holdups
5. Skilled at performance optimization of .NET APIs
6. Experience & Knowledge on Open API specification & swagger documentation
7. Experience in building Cloud Native Applications
8. Experience in Microservices architecture
9. Has worked on the deployment of applications using Docker
10. Has Knowledge of Kubernetes
11. Has Experience with Cache systems like Redis.

Nice to Have:

1. Familiar with .NET design patterns
2. Performance tuning of SQL Stored Procedures

Note: We looking for immediate joiners. We expect the offered candidate should join within 15 days. Buyout reimbursement is available for 30 to 60 days notice period applicants who can ready join within 15 days.