Customer Care Executives

About the job

Caprae Capital Partners - Undergrad Private Equity Internship Job Description (10 hours/week)

Caprae Capital Partners s is a private equity fund led by the principal Kevin Hong who has been a serial tech entrepreneur, and who grew two startups to $31M ARR and $7M in revenue. The fund originated with two additional tech entrepreneur friends of Kevin who have had ~8 figure and ~9 figure exits to Twitter and Square, respectively. The fund is now looking for additional opportunities that would be a good fit.

If you have a passion for finance, particularly private equity, as well as ESG and happen to be a mission-driven person, this is a great fit for you. Additionally, given the recent expansion of this particular firm, you will have the opportunity to work from the ground level and take on a leadership role for the internship program which would result in a paid role. Lastly, this is also a great role for those who are looking into strategy and consulting roles in the future as it will give you the exposure and experience necessary to develop strong business acumen.

Description of the Work

● Contribute ideas regarding industries in which to look for target companies - based on fund’s search criteria

● Research industries to assess attractiveness (growth, profitability, trends, fragmentation, investment thesis)

● Contact companies to set up phone meetings

● Work closely with the executive team, and product/project management team to help bring on vendor partners and integrate their services into our software

● List and evaluate potential M&A opportunities in select markets

● 16-week internship but those who are selected may extend their internship and will have the opportunity to resume the internship as a paid intern if performance is good

● Those who make it to a paid intern have an opportunity of getting a FT offer

Ideal Candidate

● Must be an undergraduate student with a career interest in Finance, Private Equity, Banking, Corporate Strategy, or Market Research

● Strong research and analysis skills

● Intellectually mature, able to understand screening criteria, then make subjective judgments to recommend target companies. Able to deliver accurate work, per committed dates, to a senior executive.

● Ability to talk to company owners credibly

● Strong social skills and willingness to travel if needed and/or qualifications are met

● Additional language skills are a huge plus

● Website: www.capraecapital.com

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Requirements:

• 3.3+ GPA

Procurement Management

• Oversee and manage the procurement of raw materials and packaging materials for cosmetic production.
• Identify, evaluate, and establish strong relationships with new and existing suppliers.
• Negotiate contracts, pricing, and terms to ensure cost-effectiveness without compromising quality.
• Ensure timely delivery of materials to maintain seamless production schedules.
• Conduct market research and attend trade fairs/exhibitions across India to source innovative products and stay updated on industry trends.

Production Coordination

• Collaborate with production teams to ensure availability of materials for efficient manufacturing.
• Develop and implement production schedules, optimizing processes to enhance efficiency and minimize waste.
• Coordinate with supply chain and logistics to ensure smooth material flow and inventory management.

Research and Development Support

• Work with the R&D team to identify and procure suitable raw materials for new product formulations.
• Stay updated on emerging trends in cosmetics and skincare to support innovation and development.

Quality Assurance

• Ensure that procured materials meet regulatory and company quality standards.
• Work closely with the quality control team to address any quality issues and implement corrective actions.

Budgeting and Cost Management

• Perform cost-benefit analyses to optimize spending and secure the best value.
• Conduct forecasting and variance analysis to align procurement with financial goals.
• Review and approve expenses related to procurement, ensuring adherence to budgetary constraints.

Team Collaboration

• Collaborate with cross-functional teams, including production, quality assurance, and supply chain, to meet organizational goals.
• Actively participate in team meetings, contributing insights and recommendations for improvement.

Qualifications & Skills:

• Education: Bachelor’s degree in Pharmacy, Chemistry, Chemical Engineering, Cosmetology, or a related field.
• Experience: Minimum of 2-3 years in procurement in the cosmetics, beauty, or skincare industry.
• Strong knowledge of raw material and packaging material procurement.
• Proficiency in production scheduling, market research, and supplier negotiations.
• Excellent communication and interpersonal skills for effective vendor and team collaboration.
• Detail-oriented, with strong organizational and multitasking abilities.
• Proficiency in data analysis and reporting.
• Familiarity with regulatory requirements and industry standards in cosmetics production is an advantage.

As an Activity Planning Intern, you will design and execute engaging activities for students, contributing to their holistic development.

Benefits:

● Hands-on experience in student engagement programs

● Skill development in activity planning and execution

● Opportunity to work closely with students and educators

Key Responsibilities:

✔ Plan and organize student activities

✔ Collaborate with teachers for special programs

✔ Ensure active student participation

Requirements:

● Creativity and enthusiasm for student engagement

● Interest in event planning and co-curricular activities

• Knowledge of Automation and robotics Industry
• Knowledge of Bottling industry 
• Material handling - lifts, cranes, conveyors etc.
• Getting job works for VMC and CNC machines
• Hand on Experience in Food technology
• Experience in IoT
• Lead Generation X

Position name : Full Stack Developer

Job location : Bangalore

Mandatory Skills : NodeJS, Typescript, Javascript, MySQL, VueJS

Job Requirements :

Must have strong and up-to-date knowledge of NodeJS and class-based programming.

Professional experience building single page applications using React, Vue.js.

Must have strong and up-to-date knowledge of JavaScript ES6 and higher.

You can make a solid relational data model and have a deep knowledge of SQL and MySQL.

You have a good understanding of HTTP and know how to make a reliable and modern web API (REST).

Should have worked on at least one large complex web application.

You Should know how to write clean and flexible object-oriented code.

You must have a good understanding of sync programming concepts.

You Should work daily with tools like Git, NPM, Composer and a proper IDE.

You Should able to deliver POCs, experiments and technology evaluations following design thinking practices.

Should have experience in writing the clean code and a pragmatic program.

Micro Focus BSM - Business Service Management-L3,BSM Consulting-L3, (Mandatory) .
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
Ensure proper communication and quick resolution as a crisis manager.
Responsible for Vendor Management and people management.

Drives day to day operations and work plan allocation/management. 
Conduct periodic reviews with teams.
Weekly and monthly status reports to higher management.
Participate in business meetings with various stake holders. 
Take corrective actions based on the customer satisfaction surveys.
Drive service improvement programs. 
Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
Effort estimation/reviews on need basis for new projects. Minimum work experience: 5 - 8 YEARS