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We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.
Qualifications:
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service or sales is preferred but not mandatory.
Responsibilities:
- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.
Salary and Benefits:
- Starting salary of INR 18,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Adobe XDCompany Name : LMES Academy Private Limited
Website : https://lmes.in/
Linkedin : https://www.linkedin.com/company/lmes-academy/mycompany/
Role : UX Designer
Experience: 1 Year to 3 Years
Location: Urapakkam, Chennai, Tamil Nadu.
Job Overview:
We're looking for a UX Designer who is good at creating great user interfaces to join our friendly team in Chennai. If you have more than a year of experience and are good at talking with people and taking the lead, we'd like to talk to you. As a UX Designer here, you’ll focus on making easy-to-use interfaces, figuring out what users need, writing down project requirements, and making sure our products are nice to use. You’ll work hand in hand with project managers, people who have a stake in the project, developers, and users. If you love design and want to make a difference, come join us!
Responsibilities:
Collaborate with project managers, stakeholders, developers, and users to define and implement innovative solutions for the product direction, visuals, and experience.
Lead and mentor other team members in best practices and design principles.
Draft clear and concise project requirements to guide the development process.
Conduct various research methods including user testing, user interviews, observational research, contextual inquiries, and user surveys.
Demonstrate a solid understanding of design systems, while establishing and promoting design guidelines and best practices.
Stay updated with the latest design trends to create cutting-edge user experiences.
Possess strong UI and web design skills, with the ability to create visually appealing and intuitive interfaces.
Convert complex problems into simple, user-friendly interfaces.
Have a thorough understanding of the entire design process.
Qualifications:
1+ years of UX design experience.
Exceptional proficiency in UI and web design.
A portfolio that demonstrates strong UX and UI design skills and methodology.
Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.
Nice to Have:
Proficiency in graphic design, including logo design, icon design, and illustration design.
- 3 years of mandatory experience developing NMS(network management system) products for large networks.
- 3+ years of hands-on programming experience in Java and related technologies.
- 3+ years of experience using management protocols like Netconf/SNMP/YANG data modelling to interact with the Network elements and agent based monitoring.
- Extensive experience implementing FCAPS (Fault, Configuration, Accounting, Performance, Security).
- Good command on Algorithms and data structures, OOAD, Client-server systems, distributed systems and multithreaded programming.
- Hands-on experience with databases like Cassandra/MongoDB.
- Experience of establishing HA, Clustering, Redundancy, Stateful Failover through design / implementation / deployment.
- Experience of performance benchmarking and performance optimization.
- Experience working with micro-service architecture using Docker. Kubernetes is a plus.
- Working knowledge of messaging middleware like - Kafka, RabbitMQ.
- Experience of IPC libraries & protocols like gRPC/REST/JSON.
- Working knowledge of KPI Reporting, Troubleshooting & Log management - ELK, KPI Reporting, TSDB, Grafana.
- Experience in various Linux tools related to source code version control, code review, bug tracking, CI/CD, e.g. Git/Gerrit/Jira/Jenkins.
• Build and manage productive, professional relationships with clients
• Maximize revenue by selling services and achieve fortnightly and monthly client retention and revenue targets
• Systematic follow-up and time-bound closures
• Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs and offer tailored solutions to meet their mobile repair requirements.
Required Candidate profile
• Application of sales techniques
• Ability to work independently
• Hunger to learn and grow
• Customer Orientation
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare.
- Meeting monthly, quarterly and annual targets
- Executing effective product demonstrations.
- Negotiating deal terms and onboard doctors
- Training the Doctors, Paramedics and other staff on using the application after installation.
- Assessing the market, identify and gather competitor information.
- Resolving all queries from the doctor and medical staff regarding the application.
- Being the voice of the physician for product (EMR and App) related features/ improvements in internal discussions
- Liaising with product team in closing product new feature road map/ bugs as and when required
- Making the doctors aware of any new features/ product changes and train them on the related changes.
- Being responsible to develop and maintain metrics and management reports
Desired Candidate Profile
What you need to have:- Bachelor in Biotech/ Engineering/ Science/ Commerce
- Experience in regularly meeting and closing sales with MD physicians – CP, Pedia, Gyne, Dermatologists, Psychologists etc
- Understands health tech products and ability to explain the complex business solution in simple terms to physicians
- Exceptional communication and analytical skills
- Knows MS Office, MS excel and power point
- Proficiency in the local language for the given city
- Working relationship with set of doctors in the given city for lead generation
- Experience in relationship handling with super specialists like Cardiologists, Oncologists, Neurologists etc
What you will do:
- Researching on new marketing opportunities for the company to market its business and increase its visibility
- Creating awareness of and developing the company’s brand through various marketing channels
- Exploring various marketing channels and also contributing towards marketing plans, promotional activities, advertising, campaigns etc.
- Analyzing the current market trends and researching the same for better marketing opportunities for the company
- Providing information by researching, collecting, analyzing and summarizing relevant data and trends
- Identifying and assessing potential strategic partnerships and executing the same
- Building and maintaining professional relationships with various existing as well as new clients/customers
- Educating and updating the clients/customers about various products/services of the company, answering their queries, marketing new products (new product developments) and also collecting feedback regularly
- Working closely with various stakeholders including but not limited to, internal teams, customers/clients etc
- Maintaining and updating a database of relevant confidential information and reporting the same to the business in regular intervals
Desired Candidate Profile
What you need to have:- Graduation is a must
- 0 – 3 years of relevant work experience is required (Freshers can also apply). Marketing experience would be preferred
- Excellent communication skills
- Willingness for traveling (local, intercity, and interstate). Travelling will not be very extensive
- Willingness for immediate joining
- Presentable, professional and a go-getter attitude
Job location: Mumbai/Pune/Bangalore/Noida/Chennai/Hyderabad
Experience- 3 to 10 years
Skill: Oracle EBS SCM Functional
NP – Immediate to 30 days max
• Mandatory Modules: Inventory, Purchase Order, Order Management.
• Skill: Oracle Supply Chain Management Functional Consultant
• Hands-on experience in Oracle SCM 11i & R12 with good English (Written + Verbal) communication skills, team player, ready to travel / relocate & available at short notice.
• Should have extensively worked on Oracle EBS Support/implementation/upgrade Projects should be aware of the solution design, documentation, and AIM/OUM methodology.
• Expertise in Modules OM, Purchasing, Inventory.
• Industry experience in Supply Chain Industry will be an added advantage.
• Ready to work in Shifts by rotation if required.
Job brief
- As part of the product team, build the product vision and execute on the prioritized roadmap for your product area
- Work with engineers and designers to ship features and product improvements
- Seek product ideas and feedback from stakeholders, gather requirements, write specifications, and help shape wireframes and workflows
- Define clear and well-scoped requirement documents that are easily understood by technical and non-technical audiences
- Participate in user research initiatives with the design and user research teams to understand customer problems and identify and iterate on solutions
- Collaborate with internal Business and Marketing stakeholders to formulate problem statements, develop launch strategy, and create product messaging and training
Requirements
- Should have built a customer app with more then 100000+ downloads
- At least 4+ years of experience working as a product manager, ideally working on consumer-facing, large-scale products
- Analytical and data-informed, you love digging into the data to understand nuances, and define & measure success on every project. SQL skills are a plus
- if worked in healthcare
- Experience as a product manager working with distributed teams is desired
- A fast learner, comfortable teaching yourself new skills, and thrive in a complex and fast-paced environment
- CTC – 10-40 LPA
- ESOPs
Mode of interview – Google Meet
Location – Bangalore
Work Mode - WFH
Excellent communication & presentation skills
Location: Bangalore
Ruby
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Full Stack Developer - Averlon