Global Finance Manager

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

Job Overview:

As an HR Intern, you will assist in various HR activities and gain hands-on experience in key areas such as recruitment, employee engagement, performance management, onboarding, and HR operations. This is an exciting opportunity for fresh graduates or MBA students who want to build a career in HR. Successful interns may be offered a full-time position upon completion of the internship.

Key Responsibilities:

• Assist in the recruitment process, including job postings, resume screening, and interview coordination.
• Support the HR team in onboarding new hires, preparing documents, and organizing orientation sessions.
• Assist with employee engagement activities, surveys, and feedback sessions.
• Maintain employee records and assist in HR administration tasks.
• Help in performance management processes, including appraisals and feedback collection.
• Coordinate and assist in training programs and workshops.
• Provide support in HR policies, compliance, and other day-to-day HR operations.
• Assist in preparing HR reports and presentations for management.
• Handle other HR-related tasks as required.

Qualifications & Requirements:

• MBA (HR) fresher or a recent graduate in any field, with a strong interest in HR.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong attention to detail and ability to handle multiple tasks simultaneously.
• Ability to work in a fast-paced environment and meet deadlines.
• Positive attitude with a willingness to learn and grow in the HR field.
• Prior internship or project experience in HR will be an added advantage but not mandatory.

Why Join Us?

• Opportunity to work with an experienced HR team and gain practical HR knowledge.
• A supportive and learning-oriented environment.
• Exposure to a wide range of HR functions.
• Potential for full-time employment based on performance after the internship.
• A collaborative and dynamic work culture.

• Design and develop a comprehensive website using Next.js, integrating both client-side and server-side architecture.
• Build reusable code and libraries for future use, ensuring the technical feasibility of UI/UX designs.
• Optimize applications for maximum speed and scalability across a vast array of web-capable devices and browsers.
• Collaborate with team members, including designers and project managers, to translate business and user requirements into technical solutions.
• Implement robust security and data protection measures.
• Stay up-to-date with emerging technologies and industry trends to incorporate into operations and practices.
• Conduct testing to identify bugs and technical issues before and after deploying.
• Document development processes, code changes, and other technical information for reference and reporting.

Job Description:

§ Understanding client requirements & functional specifications.

§ Developing and maintaining dynamic websites and web applications.

§ Ensuring fool proof performance of the deliverable.

§ Coordinating with co-developers and other related departments.

§ Sending regular updated about the project status

Desired Candidate Profile:

· Proficient knowledge of a back-end programming language - one or more from Python, JavaScript, NodeJS

· Proficient knowledge of back-end server frameworks - Flask

· Proficient knowledge in handling any from JSON, XML & YAML

· Databases: MongoDB

· Proficient In configuring backend in Nginx Server

· Experience in building the API services from scratch - Project structuring, setting up environment objects, build reusable components, etc,

· IDE: Visual Studio Code, PyCharm Notepad++.

· Should have excellent written & oral communication skills (English)

· Must have the capacity to work independently and also as a part of a team

HSV Digital is a global, full-service, and 100% B2B technology-focused marketing firm. Because we are so immersed and invested in all things B2B tech, we are experts at understanding complex value propositions, systems, stakeholders, and challenges.

We pride ourselves in working with the largest and fastest growing technology companies, helping them build brand awareness, grow revenue, and maximize the value of their channel ecosystem. Some of our clients include Microsoft, Deloitte, Databricks, IBM, Cognizant, HCL, Diversified, EY, and many more!

As a Visual Designer, your job will be to create high-end graphics for a range of clients in enterprise technology.

Key responsibilities:

• Create aesthetic visual assets for our clients including corporate branding, animations, infographics, posters, banners, presentations, emailers and other requested design elements.
• Understanding client requirements and translating the same into collaterals with high level of creativity
• Maintaining brand aesthetic and standards across all channels to ensure consistency with client’s brand guide
• Working on multiple projects at a time with varying deadlines.

Requirements:

• Proven experience as a visual designer for SaaS or enterprise technology companies.

You will be a part of a full-stack creative team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.

• Strong knowledge of PHP, MySQL, JavaScript, jQuery, AJAX, HTML5, CSS3.

• Write clean , well-designed code

• Produce detailed specifications

• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality

• Contribute in all phases of the development lifecycle

• Follow industry best practices

• Develop and deploy new features to facilitate related procedures and tools if necessary

• Proven software development experience in PHP

• Demonstrable knowledge of web technologies including HTML, CSS, JavaScript, AJAX

• Good knowledge of relational databases, version control tools and of developing RESTful web services

• Executing digital marketing strategies across channels including email, social media and display advertising campaigns
• Driving achievement of growth objectives like app installs, display, search, affiliates among others
• Improving the design, UX, traffic and content of the website
• Designing, building and maintaining organization’s social media presence
• Measuring and reporting performance of all digital marketing campaigns and assessing against goals (ROI and KPIs)
• Creating paid campaigns on social media platforms
• Identifying trends and insights, optimizing spend and performance of campaigns based on the insight
• Growing the lead volume at a sustainable cost
• Collaborating with internal teams to create landing pages and optimizing user experience
• Utilizing strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Managing agencies and affiliates
• Driving maximum ROI from campaigns

What you need to have:

• MBA/ PGDM from Tier-1/2 B-School and/ or B. Tech. from a Tier I college
• Analytical skills: Keen interest in evaluating product/market situations, analyzing raw data, and transforming it into actionable marketing strategies
• Demonstrate a positive, ‘can-do’ attitude
• Willingness to roll up your sleeves and get things done
• Strong business acumen and detail orientation
• Outstanding presentation skills
• Excellent problem-solving skills
• Knowledge in OKR, Agile
• Knowledge in Jira, CRM, Power BI
• Exceptional verbal and written communication skills
• 2-4 years of experience in Digital Marketing
• Prior experience in handling campaigns development in terms of digital along with ATL/ BTL channels
• Experience in handling Campaign Management on Google, Facebook, LinkedIn, Twitter etc.
• Experience in performance marketing and affiliate marketing
• Understanding of digital marketing platforms and passion for technology
• Ability to optimize CPC and CPL in an effective manner
• Ability to manage multiple projects with varying priority at one time to deliver results on time and under budget
• High level of integrity and dependability with a strong sense of urgency and results orientation
• Thorough knowledge of web analytics (e.g. Google Analytics, Web Trends etc.) and Google AdWords