Data Engineer

Job description:

Apprication Pvt Ltd -Hiring for BPO Technical support Executive- Work from office -Night shift - Goregaon(E)

Job Summary

Serve as a global front-line technical expert for POS software (SaaS). You will troubleshoot issues, support installations, manage integrations, and deliver an exceptional customer experience, collaborating closely with merchants, developers, and internal stakeholders across regions.

Core Responsibilities

1. Software Support & Incident Management

• Act as the primary point of contact for customers—respond via tickets, phone, email, and chat. Provide timely and high-quality SaaS POS support.
• Troubleshoot software platform issues, including POS functionality, APIs, payment integrations, and cloud connectivity.
• Log, track, escalate, and follow through on tickets; use tools like JIRA.

2. POS Integrations & API Troubleshooting

• Support integration between the SaaS platform and POS systems, payment gateways, and backend services. Diagnose and resolve integration issues.

3. Documentation, Knowledge Base & Training

• Create and maintain support documentation such as FAQs, onboarding guides, and troubleshooting articles.
• Identify gaps in self-help documentation and help fill them.
• Provide training for Merchants and support team members.

5. Merchants Communication & Stakeholder Collaboration

• Keep Merchants updated on ticket status, resolution timelines, and escalations.
• Work cross-functionally with product, engineering, onboarding, and customer success teams.
• Handle administrative tasks, process compliance, and internal alignment.

Qualification

• Fluent English Required – Your international accent should clear communication across borders
• Accent Requirement-English with an International (Neutral) Accent
• Merchant Support Partner – Guide merchants with software issues via phone and email—empathetically and efficiently
• Remote Installation Wizard – Install software remotely with finesse and precision.

Required Skills:

•           Basic understanding of machine learning concepts and algorithms

•           Proficiency in Python and relevant libraries (NumPy, Pandas, scikit-learn)

•           Familiarity with data preprocessing techniques

•           Knowledge of basic statistical concepts

•           Understanding of model evaluation metrics

•           Basic experience with at least one deep learning framework (TensorFlow, PyTorch)

•           Strong analytical and problem-solving abilities

Application Process: Create your profile on our platform, submit your portfolio, GitHub profile, or sample projects.

https://www.talentlo.com/

Job Responsibilities -

● Identifying and onboarding the potential DSAs and Channel partners from open market

● Build and strengthen relationships with new and existing partners to drive business targets

● Provide day to day operational support to your channel partners

● Responsible for driving monthly sales targets and respective business metrics

Job Requirements -

● Excellent sales skills, e.g. rapport building and negotiation skills

● Good written and verbal communication skills

● Should have prior experience in NBFC and DSA preferably in mortgages (Home loan and

LAP)

● Own Conveyance and strong local industry network are preferred for this role

● Fluency in the regional language will be an additional benefit

Responsibilities

• Lead and manage the manual testing efforts of the QA team in an Agile development environment.
• Create and execute comprehensive test plans, test cases, and test scripts to ensure high-quality software delivery.
• Collaborate with development teams, project managers, and other stakeholders to identify, prioritize, and execute test cases.
• Work closely with the development team to ensure timely resolution of issues.
• Develop and maintain test documentation, including test cases, plans, and reports.
• Provide timely and accurate reports on test progress, defect status, and quality metrics to higher authorities.
• Perform Functional, Non-Functional, GUI testing, Smoke, Sanity testing, Performance testing, Pen Testing, Monkey testing, Retesting & Regression testing.
• Identify areas for process improvement and implement best practices to increase the efficiency and effectiveness of the QA process.
• To prepare daily Sprint reports.
• Stay up-to-date with emerging trends and best practices in software testing and QA methodologies.

Requirements:

• Bachelor's degree in Computer Science or a related field
• Minimum of 8 years of experience in software testing and QA, with a focus on manual testing
• Minimum of 3 years of experience as a team lead managing at least 5 team members in an Agile development environment
• Strong understanding of Agile methodology.
• Experience with testing web-based applications, mobile applications, and APIs
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team in a fast-paced environment
• Strong attention to detail and ability to prioritize tasks effectively
• Experience with test management tools, such as JIRA, AIO, Trello, etc.
• ISTQB certification is a plus.

We are a 20-year old IT Services company from Kolkata working in India and abroad. We primarily work as SSP(Software Solutions Partner) and serve some of the leading business houses in the country in various software project implementations specially on  SAP and Oracle platform and also working on Govt & Semi Govt projects as outsourcing partner all over PAN India.

Designation-Full Stack-Java Developer
Location-Mumbai,Pune & Kolkata-Remote
Sal-Nego

Experience Required: 3 - 7 years

Skills Required:

 Develop applications using Java/JEE, Microservices, Spring, Spring Boot, JPA, Hibernate,

Spring MVC and Spring Data

 Nice to have Spring Integration

 Very strong in data structure and algorithm

 Experienced in Object-Oriented design

 Must have strong experience in Java and Spring Framework

 Excellent communication skills

 Must possess strong problem solving and troubleshooting skills

 JSP, Servlets, HTML, JavaScript, CSS, Angular, React

 Hands on experience in developing RESTFUL Microservices using spring boot and Web

Services using REST, JSON, SOAP, XML

 Linux / Unix operating systems

 SQL and databases like MySQL, PostgreSQL, Oracle

 Nice to have Cassandra, MongoDB

 Requirement analysis (use cases, user stories etc.)

 Worked in Agile Methodology & Scrums

 Used CI/CD or DevOps platform technologies e.g., Docker, Kubernetes, Git, Jenkins,

Artifactory etc.

 Proven ability to work cross-functionally

Back-End Developer

Experience 3-8 years

Job Qualifications and Skill Sets(T3-T4)

T3:

1. Bachelor's degree or above, computer or related major, more than 3 years of Java EE development experience.

2. Have a solid foundation in JAVA, have strong OOP and OOD development ideas, and be familiar with common design patterns. Have strong coding skills, have business design experience, and be able to solve more complex technical problems.

3. Proficient in using mainstream JAVA open-source frameworks, such as Spring, Spring boot, Spring cloud, myBatis, etc.

4. Familiar with MySql, capable of database design and optimization, familiar with redis caching technology, familiar with message middleware, and ElasticSearch.

5. Have strong learning ability, communication ability, teamwork ability and independent problem-solving ability, high sense of responsibility, and be able to withstand greater work pressure. Able to guide junior engineers and specialists to complete simple business development work.

6. Those with Internet platform development experience and familiarity with distribution and concurrency will be given priority

T4:

1. Bachelor's degree or above, computer or related major, more than 5 years of Java EE development experience.

2. Have a solid foundation in JAVA, have strong OOP and OOD development ideas, and be familiar with various design patterns. Have strong coding skills, have business design experience, and be able to solve more complex technical problems.

3. Proficient in using mainstream JAVA open-source frameworks, such as Spring, Spring boot, Spring cloud, myBatis, etc.

4. Familiar with MySql, capable of database design and optimization, familiar with redis caching technology, familiar with message middleware, and ElasticSearch.

5. Familiar with distributed development and application scenarios of distributed components

6. Have some experience in concurrent processing and be familiar with performance optimization

7. Have strong learning ability, communication ability, teamwork ability and independent problem-solving ability, high sense of responsibility, and be able to withstand greater work pressure. Able to guide junior engineers and specialists to complete simple business development work.

Note: Kindly apply only if your open to Work from Office Bangalore and available to join immediate to 10 days.

Interested candidates connect @Bhavani P on the LinkedIn

or message your number/ id on the cut short chat.

• Good in Communication ( both written and verbal)
• Should have good knowledge of HR functions and documentation
• Should have good experience and skills in recruitment using various resources
• Should be capable of handling all HR functions from day 1 

• Set objectives for the HR team and track progress
• Monitor internal HR systems and databases
• Review and approve or modify budgets
• Design and implement company policies
• Monitor key HR metrics
• Act as a consultant to managers and staff regarding policies and procedures
• Create detailed reports on HR costs
• Recommend new software to address personnel needs, like performance review tools
• Address employees’ queries (e.g. on compensation and labor regulations)

• Proven work experience as an HR Operations Manager, HR Manager or similar role
• Good knowledge of labor law
• Hands-on experience with Human Resources Information Systems
• Experience designing compensation and benefits packages
• Ability to develop clear and fair company policies
• Excellent analytical and decision-making abilities
• Team management skills

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions.
• Maintaining social media and admin panel accounts.

• Strong knowledge of PHP web frameworks.
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object-oriented PHP programming
• Understanding accessibility and security compliance.
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git.
• Website development and API integrations. Database and password security.