Creative Designer

Java Technical Lead – Job Description

We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team.

A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.

Experience: 10+ years

Location: Bangalore

Job Description:

• Experience in Core Java, Spring Boot.
• Experience in microservices.
• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should be able to analyze, design, develop and test complex, low-latency client-facing applications.
• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2.
• Good knowledge of multi-threading.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills in Java.
• Strong interpersonal, communication and analytical skills.
• Should be able to express their design ideas and thoughts.

About Wissen Technology:

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups.

Wissen Technology is a part of Wissen Group and was established in the year 2015.

Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities.

Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies.

The Wissen Group overall includes more than 4000 highly skilled professionals.

Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always "first time right".

Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

Roles and Responsiblities

•           Experience-0-6 years. (Brewery, Microbrewery, Distillery, Winery, Restobars).

•           Road Runner handling the PAN India operations. Willing to travel extensively.

•           Must Have Technical knowledge in Process & Packaging Equipments (Canning, Bottling, and Kegging & Draught Equipment’s).

•           Drives business by identifying and selling prospects and maintaining relationships with clients.

•           Expands business opportunities by identifying prospects and evaluating their position in the industry and researching and analyzing sales options.

•           Sells products and services by establishing contact and developing relationships with prospects and recommending solutions.

•           Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; and recommending profit and service improvements.

•           Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

•           Prepares reports and presentations by collecting, analyzing, and summarizing information.

•           Maintains Quality service by establishing and enforcing organization standards

•           Project planning experience (scope, schedule, cost, quality).

•           Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and other content, establishing personal networks, benchmarking best practices, and participating in professional and industry organizations.

•           Must be Target Oriented.

•           Responsible for end to end sales process with clients, throughout the project development stage, proposal stage, the final selection process, the closing, and delivery of the project.

•           Follow up to get the payment in time from the customers.

•           Strong written and verbal communication skills.(English & Hindi)

Job Summary:

We are seeking a highly motivated and creative Social Media Manager & Video Content Creator to lead our online presence. This role is perfect for a multi-talented individual who can not only manage and grow our social media channels but also create compelling video content that drives engagement and brand loyalty. The ideal candidate will be a strategic thinker, a skilled content producer, and a proactive community manager who is comfortable taking full ownership of our social media and video initiatives.

Key Responsibilities:

Social Media Management & Strategy:

• Ownership of Social Media Accounts: Manage and take full ownership of all company social media accounts, including Facebook, Instagram, YouTube, LinkedIn, and Twitter.
• Content Planning & Development: Develop and implement a comprehensive social media content calendar. Coordinate with the design team to produce engaging image and video content that aligns with our brand strategy.
• Community Engagement: Timely responses to all online inquiries and direct messages from customers on social media platforms. Monitor conversations, address customer questions, and coordinate with internal teams for sales inquiries and support issues.
• Brand Growth: Develop and execute strategies to grow our social media followers, increase engagement rates, and expand our brand's reach.
• Performance Analysis: Track, analyze, and report on social media performance metrics to optimize content strategy and improve results.

Video Content Production & Editing:

• Content Creation: Conceptualize, shoot, and edit a wide range of video content specifically for social media. This includes short-form videos (Reels, Shorts, TikToks) and long-form content for platforms like YouTube and webinars.
• Full Production Cycle: Manage the entire video production process from idea generation and storyboarding to shooting, editing, and final delivery.
• Video Editing: Utilize professional video editing software (e.g., Adobe Premiere Pro, DaVinci Resolve) to assemble raw footage, add motion graphics, special effects, music, and sound design to create high-quality, polished videos.
• Asset Management: Maintain a well-organized library of video assets, including raw footage, final edits, and project files.

Position Requirements

• Expert in front-end development using Javascript, CSS, and Java.

• Hands-on experience in Java, J2EE, Hibernate, Springboot.

• Deep knowledge & working experience with Database, JSP, Javascript frameworks.

Technical Skills

• 4 years of experience in the software industry experience.

• Strong self-initiative to strive for both personal & technical excellence.

• Coordinate efforts across the Product development team and Business Analyst team.

• Strong business and data analysis skills.

• Should be strong on coordinating with onshore resources on the development.

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Responsibilities:

• Conceptualize and define product vision, create the roadmap and drive its execution
• Define, track and improve the key product metrics
• Think analytically about workflows and the impact of product features on conversion
• Collaborate with cross-functional teams like product managers, developers, designers, marketing and SEO to drive the product execution
• Develop and provide thought leadership in the user experience across devices.
• Leverage available insights like market analysis, customer feedback, site metrics, and usability findings
• Prioritize the features based on user requirements and cost benefit analysis
• A keen, flexible and aggressive intellect with superb conceptual thinking, analytical and problem-solving skills
• Ability to work with diverse teams across the organization
• Be the brand custodian and ensure design guidelines are followed for digital communications
• Design sprints and conduct daily scrums with the team

Requirements:

• Excellent understanding of product development life cycle
• Deep understanding of how your products work, know every step of the funnel.
• You'll be expected to delve deep into datasets, build dashboards and design and accurately measure experiments
• Excellent experience in creating product roadmap, optimization chart & prioritization sheet
• Good knowledge of tech, design, SEO & marketing
• Strong hand on analytical tools like Google Analytics, Mixpanel, Clevertap, Redash etc
• Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences, especially tech teams
• Must be self-directed and motivated and able to multitask in a fast paced environment
• Excellent skills in prototyping tools such as Balsamiq, Adobe XD, Just In Mind, etc
• SQL knowledge is a must
• Ability to rapidly visualize/prototype concepts
• Ability to AB test prototypes and conduct experiments
• Ability to provide deliverables within specified deadline with a quality bar
• Excellent team orientation and communication skills
• Experience in hospitality domain is a plus Experience
• 4+ years of product management experience
• 6+ years of overall experience
• Programming knowledge is a plus
• Bachelors' degree in Engineering
• MBA is a plus
• Salary range is flexible based on interview performance and relevant experience

• Help make company amongst the best seed-stage start-ups to work at
• Design and evolve the company's culture, talent roadmap, and various HR policies
• Source, interview and convert candidates to join the company's high growth environment where the learning curve is steep and work is demanding

Candidate should have:

• 4+ years of HR & recruiting experience in a fast-scaling technology product company
• Have an in-depth understanding of start-up organization design
• Innovative mindset and entrepreneurial approach
• Excellent communication, collaboration, and time management skills
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