Customer Service Representative (Telesales)

What you will do:

• Write articles, blog posts, and web content

• Edit and proofread content for clarity and grammar

• Research topics to produce fresh, accurate content

What you will need:

• Strong writing skills

• Good grammar and attention to detail

• Ability to meet deadlines

Experience: 1 Years

Location: Rajkot, Gujarat

Position Type: Full-time, in-office role | No remote work available

We are looking for a Laravel Developer for building high-performing, scalable, enterprise-grade applications. You will be responsible for web application development while providing expertise in the full software development lifecycle, from concept to design to testing. A commitment to collaborative problem solving, sophisticated design and product quality are essential.

Responsibilities:

• Build a high-quality web application from scratch.
• Responsive and adaptive web page implementation.
• Identify and communicate best practices for front-end engineering.
• Design, build and maintain efficient, reusable, and reliable code to ensure the best possible performance, quality, and responsiveness of the applications.
• Implement automated testing platforms and unit tests.
• Prepare and maintain all applications utilizing standard development tools
• Keep abreast of new trends and best practices in web development.
• Must possess excellent attention to detail and be able to familiarize and quickly learn new Software/ framework/ languages/ technology with ease.
• Must be able to apply innovative thinking at work.

Desired Skills:

• Good working knowledge of PHP-based MVC framework Laravel.
• Good understanding of Database concepts and working knowledge of MySQL.
• Good knowledge of PHP, HTML, CSS & Javascript.
• A clear understanding of RESTful API development standards.
• Excellent problem-solving skills.
• Knowledge of AngularJS is an added advantage.
• Understanding managing Linux servers & AWS/GCP

Overview

C5i is a pure-play AI & Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence. The company drives value through a comprehensive solution set, integrating multifunctional teams that have technical and business domain expertise with a robust suite of products, solutions, and accelerators tailored for various horizontal and industry-specific use cases. At the core, C5i’s focus is to deliver business impact at speed and scale by driving adoption of AI-assisted decision-making.

C5i caters to some of the world’s largest enterprises, including many Fortune 500 companies. The company’s clients span Technology, Media, and Telecom (TMT), Pharma & Lifesciences, CPG, Retail, Banking, and other sectors. C5i has been recognized by leading industry analysts like Gartner and Forrester for its Analytics and AI capabilities and proprietary AI-based platforms.

Global offices

United States | Canada | United Kingdom | United Arab of Emirates | India

Job Responsibilities

• Solve complex business problems by applying NLP, CV and Machine Learning techniques. Integrate these algorithms into multiple product and solution offerings.
• Conduct research to advance the field of generative AI, including staying up-to-date with the latest developments and techniques. Develop new generative models or improve existing ones.
• Build cognitive capabilities in multiple product and solution offerings.
• Systemic study of latest research and industry developments in Artificial Intelligence. Leverage these developments to solve real-world business problems.
• Envisage next-generation challenges and recommend solutions to solve them.
• Facilitate the IP generation process in the organization and works towards patenting of inventions.

Requirements & Qualifications:

• B.E/B.TECH/MS/M.TECH/MCA.
• Knowledge / Competency / Skills: - Artificial Intelligence, Machine Learning, Deep Learning, Computer Vision, Natural Language Processing (NLP).
• Knowledge of various Generative AI models and Prompt Engineering.
• Hands-on coding skills in Python, at least 4 years’ python experience. (Preferred) Strong NLP skills.

C5i is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, age, marital status, disability, gender identity, etc. If you have a disability or special need that requires accommodation, please keep us informed about the same at the hiring stages for us to factor necessary accommodations.

Want to work for Riskcovry?
We are a passionate, dynamic, and balanced team. Our culture is open, direct, and merit-oriented. Our team has enormous depth across insurance, technology, fintech, strategy and investment. We have great investors partnering with us to help achieve our vision.

Riskcovry is one of the fastest growing startups in our space and we would love to have you onboard. Read more about us:
https://www.riskcovry.com/" target="_blank">https://www.riskcovry.com
https://www.linkedin.com/company/riskcovrycom/" target="_blank">https://www.linkedin.com/company/riskcovrycom/

We are looking for people who:
1. Have a strong bias for action and value speed over perfection.
2. Make decisions with this ethos: Customer > Company > Team > Me
3. Thrive in a flat and open organization
4. Recognize that frugality is the key to efficiency
5. Are self-starters and have a natural tendency to own company and team goals

Responsibilities: 

• Responsible for providing individual contribution for a robust and easy to use User Interface
• Responsible for performance optimization, establishing navigation patterns and rapid prototyping when necessary
• Continuously maintaining the template engine. 

Requirements, Desired Skills and Experience 

• Designing and developing user interfaces using React JS framework is a must.
•  Experience in Redux
• Good experience using TypeScript, JavaScript, CSS, SCSS and HTML5. 
• Understanding MVVM concepts  
• Experience in Web UI design patterns, material components and experience in modular approach of designing in UI. 
• Ability to analyze new UI requirements and ability to provide feedback to designers.
• Able to troubleshoot common problems 
• Know how to optimize speed and performance of websites 

Designation Offered: Engineer CL 2 – I  & II  (Software Engineer / Lead Engineer)

Job Responsibilities:

·         Design & Develop web portals which are optimized, user friendly and as per client requirement

·         Develop scalable and robust applications using rich interfaces, graphical views and robust user controls

·         Development & testing, understanding of client requirements and mapping the features to requirements

·         Maintenance of artifacts for the projects as per CMMI Level 3

Experience:

·         A minimum of   2 years and maximum of 4 years of relevant experience in a similar role

Qualification:

·         Bachelor of Engineering (BTECH / BE) or Masters (MTECH / MS / MCA ) in Computer Science / Electronics / Information Science / Instrumentation from reputed institutions

Skills Required:

Mandatory

·         Strong skills (hands on development) expected in:

o    C# (.NET framework 4.5.2+) web programming, Stored Procedures

o    MVC, ASP.Net, SQL Server 2008, Web API, Ajax, JQUERY, Java-script

o    Windows Service creation, IIS 7/8 Deployment, TCP (sockets), REST API’s

o    C# rich interfaces, graphical views and user controls & CSS

·         Knowledge on

o    CSS3, JSON, OOPS

o    Design Architectures

o    HTML5, Multi-Threading

·         Good experience in SQL Tuning / Profiler, Application performance monitoring

·         Hands-on experience of stored procedure creation & query optimization

Optional

·         Exposure to other programming languages Entity framework, Java, Ajax, Adobe Flex, WPF / C# Winforms

·         Exposure to Google Map API interfaces

·         Exposure to serial port communication with hardware

·         Exposure of Versioning / Configuration & Defect Tracking tools are added advantage

·         Agile methodology and development

Task:

• Develop, record, and maintain cutting-edge web-based PHP applications.
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
• Prepare and maintain all applications utilizing standard development tools.
• Utilize backend data services and contribute to increase existing data services API.
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support.
• Refactor, optimize, and improve the existing codebase for maintenance and scale.
• Use test driven development and acceptance tests to ensure feature quality
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
• Document the development process, architecture, and standard components.
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager.
• Keep abreast of new trends and best practices in web development.

We wish:

• Previous working experience as a PHP Developer for 4 year(s)
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Proficient in PHP, HTML5, JavaScript, JQuery Expert
• Experience with PHP MVC frameworks (Symfony, Laravel, Yii, CodeIgniter, Zend, etc.)
• Excellent relational database skills with MySQL
• Experience with building restful JSON web services
• Knowledge of API’s, such as Twitter, Facebook, Google maps, Instagram, etc.
• Understanding of responsive design frameworks such as bootstrap

Desirable:

• Should have problem-solving skills
• Good experience in oops concept
• Good experience  in MVC
• Good experience in jQuery & JavaScript
• Learn & work on new technologies/ frameworks.
• Knowledge of bootstrap

We Offer:

• Freedom to realize your ideas & individual career & development opportunities.
• A motivating work environment, flat hierarchical structure, numerous company events that cannot be forgotten, and fun at the workplace with flexibilities.
• Professional challenges and career development opportunities.

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a Head of Product, you will be responsible for strategic planning and management of the entire product portfolio.

What you will do:

• Defining and aligning of the vision, strategy and roadmap
• Identifying opportunities that lead to product growth through innovation while still maintaining the fundamental business goals/ priorities
• Overseeing the innovation and improvement of the business’s product to suit the consumers’ needs
• Defining, monitoring of the company relevant KPIs and controlling of the measures to achieve the objectives set
• Building the product team and hiring across product roles
• Managing and taking ownership of product end-to-end: including defining scope, developing requirements for product launch
• Analyzing customer needs/ markets, competitive offering and user requirements in depth
• Coordinating with various functions to ensure product roll-out within defined timelines, understanding product priorities and implementing a product governance framework
• Conceptualizing innovative features, designing wireframes/ prototypes and documenting PRDs to enhance app usability
• Working collaboratively with various teams including marketing, business, UX, customer support and engineering teams etc.

What you need to have:

• MBA/ B.Tech from Tier 1 Colleges (IIM/ ISB/ IIT/ BITS)
• 12+ years of B2C product experience at a product company
• Solid Leadership background coupled with excellent communication and interpersonal skills
• Prior experience in handling and managing teams
• Comfort diving into data and deriving tangible insights
• Proven track record of shipping several high impact features, end-to-end
• Prior startup & fintech experience is a plus
• Prior experience in tech roles is a plus    

Engineering Services Marketing Manager – NA Region (http://www.techwave.net">www.techwave.net)

Shift Timing: 04:00 PM to 01:00 AM IST

Work Location: Hyderabad

Reports to: Sr. Manager Global Marketing

Are you an experienced marketing professional with demonstrated experience in designing, producing and executing actionable client-focused marketing programs? Do you feel the urge to take ownership of your work and deliver at highest standards? Are you built for a marathon rather than a sprint? Then this is the opportunity for you.

As a Marketing Manager, you will plan, develop and execute various marketing campaigns that supports Techwave’s regional business. You will serve as a trusted marketing advisor to the region head and key stakeholders. Be responsible for developing strategic marketing plans for best-in-class marketing operations as well as oversight for marketing campaign execution.

In addition, as a Marketing Manager, you will build specific programs, utilizing innovative, go-to-market tools and approaches, to bring the full capabilities of the firm to bear with maximize reach and impact to the market.

Responsibilities include:

* Planning:

• Develop actionable outcome-oriented marketing plans for each quarter
• Marketing plan should include tactical marketing calendar with details on all planned activities
• Focus should be on creating Techwave brand awareness, lead generation and sales enablement

* Stakeholder Management:

• Hold frequent meetings with the region head and other stakeholders to be in line with their vision for the region
• Create a communication plan to keep the stakeholders informed about various marketing activities for the region

* Research:

1. Events:

Find relevant expos, conferences, tradeshows, other events for participation o Find speaking opportunities, award nomination opportunities and do the needful

1. Marketing Database:

Building the marketing contact database by research and by working with vendors.

* Digital Marketing:

• Work with internal team members to develop and execute SEO strategy for the region
• Plan and execute PPC/Display/Re-Marketing campaigns

* Content Marketing:

• Get all required marketing collaterals prepared for various services in the region
• Plan and create innovative content like infographics, videos, etc.
• Create and share one newsletter per month to keep region heads and stakeholders informed

* Event Management:

Plan and project manage events, end-to-end right from identifying event opportunities, budgeting, approvals, getting the booth designs, collaterals, promoting the event participation, etc.

Analytics:

Measure all marketing activities against key performance indicators

Analyse historical campaign data to improve future campaigns

Requirements:

• At least 3 years experience in running marketing campaigns for Engineering Services at a mid-sized IT services/engineering company
• Should have worked for the NA regional marketing efforts
• Experience in digital marketing – Google Ads, LinkedIn Ads, Email Campaigns, SEO, etc.
• Ability to co-create content in association with content writers internally and externally
• Experience working on any Marketing Automation tool
• Experience working with cross functional teams
• Ability to organize and manage multiple tasks with a sense of calm
• Attitude to get things done as planned no matter the challenges faced

For a person to be successful in this role:

• Hands-on in all aspects of digital marketing
• Good project management skills
• Should be a people’s person
• Takes complete ownership