Customer Service Representative (Telesales)

-Summary:

-- We are looking for a 'passionate sales enthusiast’ and a skillful business development executive (BDE) to contribute to achieving our marketing and sales goals.

-- The BDE will primarily work as the front face of Emipro to the prospect who will be a spokesperson or decision-maker for small and medium enterprises.

-- You will have to understand their requirements, coordinate and discuss with your superior direct the process further in alignment with Emipro’s business vision, and ensure your interactions with our customers reflect positively on the company and its growth.

-Highlights about your Role:

-- Manage initial discovery calls with customer leads.

-- Understands Customer’s Business and keeps an empathetic approach toward customers.

-- Building Trust and Transparency with Customers.

-- Go-getter attitude to close the lead.

-- Creating and delivering impressive presentations/demos to the customer

-- Managing follow-up activities to ensure customer engagement.

-- Negotiating contracts.

-- Working on guidelines by senior-level peers.

-- Gaining know-how expertise in ERP Business Applications.

-- Preparing RFP/RFI as per the customers’ needs.

-- Continuous efforts to achieve sales quotas.

-- Self upgradation through industry study and research.

Responsibilities:

·       Sales forecasting: Develop and maintain accurate sales forecasts to help the organization make informed decisions on sales targets, revenue goals, and resource allocation.

·       Pipeline management: Analyze and optimize the sales pipeline to ensure a consistent flow of qualified leads and opportunities, and work closely with the sales team to identify areas of improvement.

·       Sales process optimization: Continuously evaluate and optimize the sales process to maximize efficiency and effectiveness, and work with cross-functional teams to implement best practices and tools.

·       Sales reporting and analysis: Provide regular sales reports and analysis to identify trends and areas of opportunity, and work with the sales team to develop actionable insights.

·       Sales enablement: Work closely with the sales team to provide the tools, resources, and training they need to succeed, including sales training, product information, and customer insights.

·       Territory management: Develop and manage sales territories to maximize revenue potential and ensure a balanced workload for sales reps.

Requirements:

·       Master's degree in business, marketing, or a related field is preferred.

·       3 to 8 years of experience required in sales.

·       Strong knowledge of consumer appliances, their features, and market trends.

·       Excellent communication and interpersonal skills to build rapport, team management & conflict management.

·       Self-motivated and target-oriented, with a proactive approach to achieving sales goals.

Ability to work independently, as well as collaboratively within a team environment

Qualification: MBA, BBA, Anyone interested in sales

Job Description: Visiting Hardware Stores, Demonstrating the product, Convincing hardware stores to sell our product

Key Skills: Fieldwork, Sales Pitch, Communication

Salary- Best In Industry

As a Startup Growth Manager, you will work closely with - and learn from - our VP of Sales, Founders, and Client Partners to seek new target accounts and expand existing accounts. Flexiple is in hyper-growth mode right now, and this role is instrumental in keeping us on our upward trajectory.

This role is perfect for someone who is passionate about sales and looking to use this opportunity as a launchpad into inside sales. Learn firsthand how your efforts lead to opportunities for the company and become skilled in researching potential customers, creative outreach, enticing potential clients.

You have the opportunity to be a part of a company that is leading the remote work revolution and changing the way B2B sales is done in the services industry. We expect to grow to $15 million by end of FY22-23.

This is a remote position. However, we require applicants to overlap with both US and Indo-Australian timezone.

• Full Sales Cycle Management: You will manage the entire sales cycle from claiming the lead to closing the sale. As the first and main point of contact for our prospective clients, you will be responsible for bringing these sales to the finish line.
• Client Rapport and Industry Knowledge: Clients are at the heart of everything we do. You will be building rapport with our prospective clients, including researching clients prior to outreach, staying informed on industry trends, and Flexiple's competitors.
• Collaboration with Team Members: You will collaborate with your team to respond to high-volume inbound client leads with urgency. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
• Growth and Development: Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical keys to success in this role and at Flexiple. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.

Expectations in Week 1

• Onboard and integrate with Flexiple.
• Learn our business model, about your team members and our story.
• Understand the current client sales, delivery processes while working with the team.
• Become acquainted with the cross functional teams that you will be working along side

Expectations in Month 1

• Complete understanding the current client sales, delivery processes while working with the team.
• Begin to claim and talk to leads, understand their initial needs, overcome any objections, present our value proposition, and close the leads that are a good fit for us and our model.
• Work alongside the various talent units to ensure your prospects are progressing through the funnel.
• Pick up necessary tech skills that are needed for the industry.

Expectations till Month 3

• Be fully ramped up and integrated into the team.
• Continue working on own set of leads and deliver on targets by exhibiting a successful track record of hitting sales goals.
• Build up on the tech skills you picked up in the first month.

Expectations till Month 6

• Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.
• Identify areas of process improvement to help increase efficiency and effectiveness for the team.
• Begin to mentor new members of the team, helping them learn about Flexiple, our model, and pass along standard methodologies.

Expectations in Year 1

• Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.
• Become a productive, collaborative, and consistent contributor to the team.

• 0-4 years of experience working in the tech/ startup ecosystem or an engineering graduate with basic understanding of technology.
• Previous software or tech-related sales experience and education are a plus.
• You are "client-centric". You will be working with prospective clients daily; uncovering and resolving clients’ issues through value-based selling.
• You thrive in a fast-paced environment. We are growing rapidly as a company and, as a result, we move quickly. Having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.
• You have a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus commission and want our Startup Managers to make the most out of it!
• You’re a “learn-it-all”. We are looking for someone that is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders.
• Along those lines, you are highly collaborative with your team members. Even as an individual contributor, you seek to share and gain knowledge from those around you.
• You don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm. This position does sit on our Sales teams, after all.
• You must be a world-class individual contributor to thrive at Flexiple. You will not be here just to tell other people what to do.

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• A flat and transparent culture
• Support for setting up home office
• Enjoy a culture with opportunities for growth and learning

Immediate opening for Sales Executive in Bangalore location.

Looking for candidates who has good experience in sales in Home automation products,motion Sensors,CCTV sales,Smart Switches,sensors,Access control system.

• Cctv cameras ,Fire alarm, Motion sensors, Video door phone, IP camera ,AC Lift, video door phone, Smart lights, Switch controllers and and many more
• Have a good experience in selling cctv cameras have send many companies of cameras hikvision CP Plus security bush Plus and many more
• Biometric locks/ motion sensors/ video door phone /fire alarm/ smart switches/ motion lights/ wardrobe sensors /

• Advising and selling term and health insurance to interested customers by understanding the customer’s needs in particular and their ability to pay.

• Analyzing and understand customer’s current insurance policies and suggest them with best available plans.

• Keep a track and check on the ongoing transactions with the customers.

• Solving day-to-day issues of customers with respect to their policies to maintain a strong and healthy relationship with them.

• To generate the desire for our product in the Customer’s mind by making them understand the value proposition.

• Successfully create, develop and retain relationships with customers through understanding their needs and explaining the benefits of the policies.
• Doing proper follow-up with the prospective customers and simultaneously converting them into sales.

• RM’s should generate a good pipeline for themselves over a period of time so that it helps them in achieving their daily targets.

• Reaching out to maximum prospective customers from the base assigned and explaining them the insurance plans by providing them with proper presentation on call and simultaneously generating sales and achieving their daily numbers.

• To constantly upgrade with changes, to ensure you provide the most up-to-date product information to the customers.