Customer Service Representative (Telesales)

• Required Education qualification : B.Tech / B.Sc (Candidate who have scored more than 70% Above in academics will be preferred.)
• Need 3–5 years of experience in Quality Assurance & Software Testing
• Candidate should have Strong expertise in JIRA (bug tracking and test management) - (2-3 year)
• Candidate should have Hands-on experience in Manual testing: UI, functional, regression, and integration testing.
• Candidate should have Knowledge of API testing tools (Postman, SoapUI, etc.)
• Candidate should have Familiarity with SQL queries for database validation
• Candidate should have Good understanding of Agile/Scrum methodologies
• Candidate should have Strong analytical, troubleshooting skills
• Candidate should have Good communication skills.

Role: Pre Sales Executive

Exp: 4+ Years

CTC: up to 6 LPA

Key Responsibilities:

· Act as the first point of contact for incoming customer leads and inquiries.

· Conduct product presentations, site walkthroughs, and client meetings.

· Understand customer needs and tailor solutions accordingly.

· Coordinate with the sales and marketing teams to ensure seamless lead handovers.

· Maintain updated records of client interactions and follow-ups in CRM.

Key Requirements:

· Languages: Fluency in Marathi, Hindi, and English is mandatory.

· Experience: Minimum 4 years of pre-sales experience in a reputed organization.

· Industry: Preference for candidates from real estate or financial services (e.g., American Express, banking, insurance).

· Location: Willingness to work full-time from the Songbirds Sales Office.

· Strong interpersonal skills with a customer-first mindset.

· Self-motivated, goal-oriented, and excellent in follow-up and communication.

JOB DESCRIPTION:

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular's Latest Versions 

2) Hand on Node.JS./Express JS 

3) Database: MYSQL/MongoDB 

4) Experience in JavaScript, TypeScript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

Immence is looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients for the provided services, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.

To be successful as a business development executive, you should attend all possible business events with the intention of attracting and retaining clientele. Ultimately, an outstanding business development executive will keep a close eye on clients' feedback to ensure that our services always exceed expectations.

Position: Business Development Executive

Experience: 0-3+ year

Location: Vadodara (On-site)

Perks & Benefits: High Incentive Model

KEY RESPONSIBILTIES:

• Familiarizing yourself with all services offered by our company.
• Developing and executing sales plans to meet and exceed monthly and quarterly sales goals.
• Growing business through the development of new leads and new contacts.
• Identifying new revenue opportunities.
• Maintaining and updating sales, marketing and business development documentation.
• Collaborating with management on sales goals.
• Support the team with other responsibilities as required.
• Generating business through online freelancing portals like LinkedIn, Upwork, Freelancer, etc.
• Negotiating with clients to secure the most attractive prices.
• Crafting business proposals and contracts to draw in more revenue from clients.

KEY COMPETENICES, EXPERIENCE & SKILLS:

• Ability to maintain a high level of professionalism and confidentiality.
• Must be able to Calling, Drafting of proposals, Client interaction, Negotiation, also coordinate with technical team.
• Market research about the client to be targeted.
• Must have knowledge into Lead Generation and closure.
• Must be proficient in Content Creation for various Social Platforms.
• Must have experience with Client Communication and Team handling.
• High attention to detail and a focus on fact-based decision making.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.
• Proficiency in MS Office.
• Experience in managing and growing sales teams.
• Excellent multitasking skills.
• Ability to prioritize tasks.
• Excellent verbal and written communication skills.

BENEFITS @IMMENCE:

• 5 days working.
• No Bond System.
• 18 Paid leaves + 10 Holidays.
• Team and Company Dinner.
• On-time Salary.
• Open and flexible time off (PTO) plus vacation time.
• Celebrations - Birthday, Festivals, Events, Picnics, Dinner etc.
• Technical Growth (Knowledge Sharing Program) to learn new things.
• Games Indoor & Outdoor.

Job Type: Full-time

Schedule:

• Day shift
• Monday to Friday

📢WE ARE #HIRING!📢

👉ROLE : Engineer / Senior Software Engineer, .NET Core with Angular9+ to 14.

👉Position: #hybrid

👉 Location: #pune

👉Job Responsibilities:

● Develop full-stack features and rapid prototypes

● Develop enhancements to existing software products

● Develop API integrations to external solutions

● Work in a team and communicate successes and challenges quickly and objectively

● Create relevant documentation for deliverables in Jira and SharePoint

👉Experience Required:

➡️ Excellent analytical and troubleshooting skills

➡️ 3+ years of software engineering experience

➡️ 3+ years of back-end experience with C#, .NET Core (C API preferred), ASP.NET Core, SQL, RESTful, web services and microsevices

➡️ 1+ years of front-end experience with Angular9+ to14 , RxJS, TypeScript,HTML5, CSS3 ,SCSS

➡️ 3+ years of experience with Web Workers and WebSockets

➡️ 3+ years of experience with SQL and any NoSQL database with eventual consistency

👉Apply Link : https://lnkd.in/diNDDP8h

#hiring #onsite #Angular #dotnetcore #softwareengineer #sql #nosql #frontend #backend

ASP.NET | Open-source web framework for .NET

Minimum 5+ years in react

Must have worked on desktop application

Must have worked in frontend and backend both

5+ years of experience with React js, work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices; experience with Electron js framework is a plus.

• Substantial experience in building large complex and performant web applications using HTML5, CSS3, Typescript and Javascript across multiple browsers (Especially IE11).
• Experience in frameworks such as React (Redux, Redux Thunk or Saga, React Router, React Hooks) , Node JS and good understanding of the basics of these frameworks and their life cycles.(MUST HAVE)
• Experience in frameworks like Bootstrap and CSS pre-processors like SASS and LESS is desirable.
• Deeper understanding of network layer, HTTP, HTTPS, cookies, local storage.
• Knowledge to handle real-time async data would be a plus.
• Good knowledge on build tools like Webpack and Gulp
• Good knowledge on testing tools like Jest, Cypress, Jasmine, Karma, etc
• Experience in Git source control 
• Deeper understanding of Chrome Dev Tools.
• Deeper knowledge of UI optimizations and performance.
• Excellent communication skills, good visual design sense, in-depth experience in developing web-based applications.
• Experience leading multi engineer projects and mentoring junior engineers.
• Command an impressive portfolio of the latest UI technologies is a plus