Customer Service Representative (Telesales)

Who are we?

We are a fast-growing technology company building digital platforms and services for global industries that depend on reliable operations, strong coordination and seamless communication.

Our work focuses on solving complex real-world problems by bringing together software, data, automation and customer-centric workflows. We support businesses in improving efficiency, strengthening operational visibility and delivering better experiences for their customers and end users.

We are entering an exciting growth phase and are looking for people who are hands-on, commercially minded and eager to build. This is an environment where ownership, follow-through and attention to detail matter. Every customer interaction, every process improvement and every successful delivery contributes directly to the company’s growth.

Joining us means becoming part of an ambitious team that is building practical technology solutions with real business impact.

Who are we looking for?

We are looking for a new team of highly organised and commercially driven Sales Success Specialists to support our sales growth, customer onboarding and revenue operations.

This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.

This is a hands-on role for someone who enjoys sales operations, customer success and execution.

Key Responsibilities

Lead Generation and Cold Calling

• Identify, research and qualify new sales leads.
• Conduct cold calls and follow-up calls with prospective customers.
• Maintain professional communication with prospects across phone, email, WhatsApp and LinkedIn.
• Book meetings and demos for senior sales team members.
• Track lead status and next steps clearly in the CRM.

CRM and Sales Data Management

• Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
• Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
• Keep customer and vessel data accurate and up to date.
• Prepare weekly sales pipeline and activity reports.
• Support sales forecasting and order tracking.

Lead-to-Order Coordination

• Support the sales team in moving leads through the pipeline.
• Follow up on proposals, pricing, commercial queries and customer confirmations.
• Coordinate internal approvals, documentation and customer onboarding requirements.
• Ensure handover from sales to delivery is clear and complete.
• Track trial accounts, pilots, activations and customer commitments.

Order-to-Cash Support

• Coordinate order confirmation, customer documentation and billing information.
• Work with finance to support invoicing, payment follow-up and revenue tracking.
• Monitor order status from confirmation through to activation and payment.
• Support renewal tracking, upsell opportunities and customer account updates.
• Maintain clear records of commercial terms, purchase orders and invoice status.

Logistics and Customer Operations

• Coordinate dispatch, delivery and tracking of any required hardware or onboarding material.
• Liaise with customers, vessel contacts, agents and internal delivery teams.
• Ensure activations, licences, customer access and support processes are completed on time.
• Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.

Skills and Experience

Essential

• 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
• Strong communication skills, especially over phone and email.
• Comfortable making cold calls and following up with prospects.
• Good CRM discipline and attention to detail.
• Strong Excel / Google Sheets skills.
• Ability to manage multiple leads, customers and tasks at the same time.
• Commercial mindset with strong follow-through.
• Comfortable working with sales, finance, logistics and customer success teams.

Preferred

• Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
• Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
• Experience handling order management, invoicing coordination or customer onboarding.
• Familiarity with LinkedIn prospecting and sales outreach tools.

Ideal Candidate Profile

You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.

You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.

Key Success Measures

• Number of qualified leads created and followed up.
• CRM accuracy and completeness.
• Speed and quality of lead follow-up.
• Conversion support from lead to order.
• Timely order processing and activation coordination.
• Reduction in delays between order confirmation, invoicing and payment.
• Clear reporting on sales pipeline, customer status and revenue progress.

Reporting Line

The role will report to CCO and will work closely with sales, customer success, finance and operations teams.

Why Join Us

This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.

Role - SEO Executive

About Company -

Our client is a Tech Based Platform for freelance Photographer, Videographers, Food stylist and Cinematographer. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.

Job description -

1. Implementing and developing SEO strategies

2. Researching the competitors, both on-site and off-site

3. Performing keyword research for content

4. Writing engaging SEO content along with the content

5. Optimizing content regularly on the website

6. Maintaining the website on a regular basis

7. Developing and implementing link-building strategies

8. Collaborating with the digital marketing team

9. Analyzing the website using the analytical tool

10. Proposing changes in the website content.

Minimum experience - 1 year

We are seeking a talented and creative Video Editor to join our dynamic team. As a Video Editor with 1-2 years of experience, you will be responsible for editing video content to meet the highest standards of quality while aligning with our brand identity and objectives. You will collaborate closely with our content creators, producers, and other team members to ensure that our video projects effectively communicate our message and engage our audience.

Responsibilities:

1. Edit video content for various platforms including social media, websites, and other digital channels.
2. Utilize video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) to trim footage, add transitions, effects, graphics, and audio elements to enhance storytelling.
3. Work closely with content creators and producers to understand project requirements and objectives.
4. Implement feedback and revisions from stakeholders to ensure that the final product meets expectations.
5. Manage and organize video files and assets effectively to streamline the editing process.
6. Stay updated on industry trends and best practices in video editing techniques and software.
7. Collaborate with other team members to brainstorm and develop creative concepts for video projects.
8. Maintain a high level of attention to detail and quality control throughout the editing process.
9. Meet deadlines and deliver completed video projects on time and within budget.
10. Provide support for live video production and post-production tasks as needed.

Qualifications:

1. Bachelor's degree in Film, Media Production, Communications, or related field (preferred).
2. 1-2 years of experience in video editing or a related role.
3. Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, or similar tools.
4. Strong understanding of video production processes and techniques.
5. Excellent communication skills and ability to collaborate effectively with team members.
6. Creative thinking and problem-solving skills.
7. Ability to work well under pressure and meet tight deadlines.
8. Portfolio showcasing previous video editing work.
9. Knowledge of motion graphics and animation is a plus.
10. Familiarity with color correction and audio editing techniques is advantageous.

WordPress JD Below:-

• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Should know WordPress Customization of themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Monitoring the performance of the live website.
• Must have hands on experience with JavaScript
• Job Location- Rajkot

We are an IT recruitment service provider based out of Gurgaon. We are partners with various established names like Wipro, Aon, Infinite Computer Solutions, IBM, TCS, Fiserv, Accenture, and many more.

As discussed, Please find the Job Description for the position of Salesforce Project Manager. 

JD for Salesforce Tech Lead 

Exp level: 7+ yrs.

Location: Pune, Bangalore, Hyderabad, Chennai, Jaipur

NP: Immediate to 15 days

Skills :

Salesforce developer, LWC, Rest API, Lead experience

C#, .Net Core MVC - React frontend - Insurance Industry 

We are looking for a mature seasoned key player who will help build our team.
Are you a mentor and love code in general? We are seeking a senior .NET developer and hopefully other programming languages with at least 4 years of experience to be part of a team to write, debug, and test .NET code. You will be analyzing, troubleshooting issues and managing the implementation updates with current and planned customizations. The ideal candidate should have a strong understanding of object-oriented programming, relational databases, and software architecture principles. 

Our work environment, mentoring, teaching, growing constantly nurturing, loving, and respect. To enjoy our work and move through tasks as painlessly as possible. We believe in helping and being helpful. Staying positive and being there when you have that umm, ‘I don’t know how to solve this’ we want you to feel completely 100%  comfortable to get on a call, share a screen and move through it. We have the “If you are stuck over 15 mins ask someone rule”. and “ask a dumb question at least twice a day rule”. This is how we want our work environment. 

We work fully remotely via Slack / Zoom / Whatsapp

Requirements:

4+ years of experience or more. 
ASP.NET, C#, MVC, and JavaScript.
Troubleshoot and resolve issues and bugs

Must be able to communicate in English speaking and writing, our CEO is American and talks fast. We are looking for adults in the room, people who can communicate, think and reason as key team members.

Work US East coast time zone EST GMT-5

• Coding and creating functional web applications and optimizing code for increasing response time and efficiency.
• Coordinating with front-end developers and providing server-side algorithms of user-facing web application elements.
• Analyzing the goals and requirements, handling bugs and errors and providing solutions for the same.
• Interacting with the database for storing data and ensuring that every user has access to what they search.

• Accomplishing the projects and goals within the deadline.
• Managing APIs that are executed across the devices.
• Participating in defining the architecture of the system.

Required skills

• Proven knowledge of front-end technologies, such as Angular, React, HTML, CSS, and JavaScript will be preferred.
• In-depth knowledge of PHP and related frameworks. Knowledge of Ruby, Python, NodeJs, and Java will be an added advantage.
• Good Communication, Analytical, Logical, and Leadership skills.
• Knowledge of front-end technologies such as Angular, React, HTML, CSS, and JavaScript will be preferred.
• Ability to manage a hosting environment along with database administration such as MySQL, Oracle.
• Excellent knowledge of APIs (REST, SOAP) and Web services.
• Capable of scaling applications to handle the load changes.
• Knowledge of version control, such as GIT.
• Knowledge of accessibility and security compliance.

• Working with business teams across the company to define requirements and high-level process/ system solutions, leading cross-functional teams (10-25) and managing the timelines for field sourcing teams to support sourcing and on-boarding of supply
• Working on strategies to acquire supply for existing business and new product lines and executing through field teams
• Driving margins improvements by improving supply acquisition cost
• Improving driver engagement and adoption to technology
• Regularly communicating with senior management and clients on status, risks and change control
• Defining KPIs/ KRAs on which would form the base for different processes

Desired Candidate Profile

• Graduates from Tier 1/2/3 engineering colleges and/or Tier 2/3 management colleges
• 2-10 years of frontline operational experience in B2B domain at a city/hub level
• Ability to adapt quickly to a new environment