Customer Service Representative (Telesales)

Job Description :

We are seeking a highly experienced Sr Data Modeler / Solution Architect to join the Data Architecture team at Corporate Office in Bangalore. The ideal candidate will have 4 to 8 years of experience in data modeling and architecture with deep expertise in AWS cloud stack, data warehousing, and enterprise data modeling tools. This individual will be responsible for designing and creating enterprise-grade data models and driving the implementation of Layered Scalable Architecture or Medallion Architecture to support robust, scalable, and high-quality data marts across multiple business units.

This role will involve managing complex datasets from systems like PoS, ERP, CRM, and external sources, while optimizing performance and cost. You will also provide strategic leadership on data modeling standards, governance, and best practices, ensuring the foundation for analytics and reporting is solid and future-ready.

Key Responsibilities:

·               Design and deliver conceptual, logical, and physical data models using tools like ERWin.

·               Implement Layered Scalable Architecture / Medallion Architecture for building scalable, standardized data marts.

·               Optimize performance and cost of AWS-based data infrastructure (Redshift, S3, Glue, Lambda, etc.).

·               Collaborate with cross-functional teams (IT, business, analysts) to gather data requirements and ensure model alignment with KPIs and business logic.

·               Develop and optimize SQL code, materialized views, stored procedures in AWS Redshift.

·               Ensure data governance, lineage, and quality mechanisms are established across systems.

·               Lead and mentor technical teams in an Agile project delivery model.

·               Manage data layer creation and documentation: data dictionary, ER diagrams, purpose mapping.

·               Identify data gaps and availability issues with respect to source systems.

Required Skills & Qualifications:

·               Bachelor’s or Master’s degree in Computer Science, IT, or related field (B.E./B.Tech/M.E./M.Tech/MCA).

·               Minimum 4 years of experience in data modeling and architecture.

·               Proficiency with data modeling tools such as ERWin, with strong knowledge of forward and reverse engineering.

·               Deep expertise in SQL (including advanced SQL, stored procedures, performance tuning).

·               Strong experience in data warehousing, RDBMS, and ETL tools like AWS Glue, IBM DataStage, or SAP Data Services.

·               Hands-on experience with AWS services: Redshift, S3, Glue, RDS, Lambda, Bedrock, and Q.

·               Good understanding of reporting tools such as Tableau, Power BI, or AWS QuickSight.

·               Exposure to DevOps/CI-CD pipelines, AI/ML, Gen AI, NLP, and polyglot programming is a plus.

·               Familiarity with data governance tools (e.g., ORION/EIIG).

·               Domain knowledge in Retail, Manufacturing, HR, or Finance preferred.

·               Excellent written and verbal communication skills.

Certifications (Preferred):

·               AWS Certification (e.g., AWS Certified Solutions Architect or Data Analytics – Specialty)

·               Data Governance or Data Modeling Certifications (e.g., CDMP, Databricks, or TOGAF)

Mandatory Skills

aws, Technical Architecture, Aiml, SQL, Data Warehousing, Data Modelling

Responsibilities:

• Work as part of a collaborative, agile team to deliver industry-leading engagement capabilities on the web.
• Integrate with other services to help the client seamlessly provide value to more companies.
• Design and develop feature enhancements that continue to deliver value and provide an excellent customer experience.
• Troubleshoot and resolve emergency server or code issues at any stack level.

Requirements:

• Ability to empathize with end-users; build with scale and ease of adoption in mind.
• Experience building in an agile setting with code reviews and quality as a priority.
• Strong design skills for separation and modularity of code; aversion to overly complex, spaghetti code.
• A bachelor's degree in Computer Science, related technical field, or commensurate experience.
• 3 years experience in production web application development.
• 5 years of experience working with NodeJS or an equivalent web framework and language.
• Experience writing JavaScript code, either vanilla JS or using a framework such as Node.js or React, or Redux.
• Unit testing experience (Jest).
• 3rd-party API usage and integration experience.
• RDBMS usage (e. g., MySQL, PostgreSQL).

Interview Process:

• Introductory Round
• Technical Round - Algo/low level coding round based on real world scenario
• Technical Round - System Design or High level design coding round and AWS
• Offer discussion

Publicis Sapient Overview:

The Senior Associate People Senior Associate L1 in Data Engineering, you will translate client requirements into technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution 

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Job Summary:

As Senior Associate L1 in Data Engineering, you will do technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution

The role requires a hands-on technologist who has strong programming background like Java / Scala / Python, should have experience in Data Ingestion, Integration and data Wrangling, Computation, Analytics pipelines and exposure to Hadoop ecosystem components. Having hands-on knowledge on at least one of AWS, GCP, Azure cloud platforms will be preferable.

Role & Responsibilities:

Job Title: Senior Associate L1 – Data Engineering

Your role is focused on Design, Development and delivery of solutions involving:

• Data Ingestion, Integration and Transformation

• Data Storage and Computation Frameworks, Performance Optimizations

• Analytics & Visualizations

• Infrastructure & Cloud Computing

• Data Management Platforms

• Build functionality for data ingestion from multiple heterogeneous sources in batch & real-time

• Build functionality for data analytics, search and aggregation

Experience Guidelines:

Mandatory Experience and Competencies:

# Competency

1.Overall 3.5+ years of IT experience with 1.5+ years in Data related technologies

2.Minimum 1.5 years of experience in Big Data technologies

3.Hands-on experience with the Hadoop stack – HDFS, sqoop, kafka, Pulsar, NiFi, Spark, Spark Streaming, Flink, Storm, hive, oozie, airflow and other components required in building end to end data pipeline. Working knowledge on real-time data pipelines is added advantage.

4.Strong experience in at least of the programming language Java, Scala, Python. Java preferable

5.Hands-on working knowledge of NoSQL and MPP data platforms like Hbase, MongoDb, Cassandra, AWS Redshift, Azure SQLDW, GCP BigQuery etc

Preferred Experience and Knowledge (Good to Have):

# Competency

1.Good knowledge of traditional ETL tools (Informatica, Talend, etc) and database technologies (Oracle, MySQL, SQL Server, Postgres) with hands on experience

2.Knowledge on data governance processes (security, lineage, catalog) and tools like Collibra, Alation etc

3.Knowledge on distributed messaging frameworks like ActiveMQ / RabbiMQ / Solace, search & indexing and Micro services architectures

4.Performance tuning and optimization of data pipelines

5.CI/CD – Infra provisioning on cloud, auto build & deployment pipelines, code quality

6.Working knowledge with data platform related services on at least 1 cloud platform, IAM and data security

7.Cloud data specialty and other related Big data technology certifications

Job Title: Senior Associate L1 – Data Engineering

Personal Attributes:

• Strong written and verbal communication skills

• Articulation skills

• Good team player

• Self-starter who requires minimal oversight

• Ability to prioritize and manage multiple tasks

• Process orientation and the ability to define and set up processes

• We are looking for a JavaScript developer who is proficient with React.
• Your primary focus will be on designing and developing products using Core UI and React.
• Should have good hands on experience in node, sass, javascript ES6,laravel concepts