
Roles and Responsibilities
1. Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2. Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3. Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4. Oversee and facilitate MHFAI instructors for training and upskilling.
5. Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6. Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7. Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8. Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9. Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11. Provide support in other operational functions of MHFA as needed.
Requirements:
· 4-10 years in Counselling psychology and / or mental health training
· Qualification: Education in Counselling / Medical Psychology
· Experience in clinical work
· Exposure to mental health training
· Experience of having previously worked in organized group is desirable
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About MHFAIndia
About
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About MyOperator:
MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service,
MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.
Job Description
Responsibilities:
● Conduct in-depth research to identify and prospect for qualified leads.
● Utilize various channels such as email, phone, and social media to connect with potential customers.
● Effectively qualify leads through needs discovery conversations to understand their challenges and pain points.
● Develop strong communication skills to present product features and benefits compellingly.
● Maintain accurate records of all lead interactions within the CRM system.
● Contribute to the continuous improvement of the sales development process.
● Product Expertise: Maintain an in-depth knowledge of MyOperator's product offerings, staying up-to-date with new features and capabilities.
● Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communication infrastructure.
● CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of MyOperator solutions.
● Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions.
● Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of MyOperator.
● Tally of retail receivables
● Tally of marketplace receivables
● GST 3A/3Breconciliation
● TDS/TCS receivable reconciliation
● Managing the Accounts Payable team
● Tally of all vendor balances
● Raise for payment clearing
● 2A reconciliation
● Bill booking in company books
● TDS payable reconciliation
● Ensuring compliance concerning Taxations, Compliances & Exports
● TDS payable filing
● PF/ESIC/PT filings
● ITR filing
● ROC filing
● Export- RBI, FEMA, FLA, FIRMS filings
● Exports invoice records
● Exports/foreign services booking
● Form 16, 26 Q etc.
● GST filings
● Experience in Debt/Microfinance
● NBFC money raising
● Bank money raising
● Loan collection
● Loan distribution
● Overlook the work of the Payments Head
● To clear payments and coordinate with other teams
● To process salaries and compute payroll with the HR team
● To coordinate with the account payables team
● To coordinate with the account receivable team
● Inventory valuation and check
● Daily bank reconciliation
● Coordinating with StatutoryAuditor
● To do statutory audit compliances
● Experience in Financial Reporting and Analysis
● MIS & BS share with management
● MIS & BS share to investors
● Any data requirements
● Financial analysis with other teams
● Future projections and budgets
Skills and Qualifications:
● A Master’s degree in finance or a certificate of Chartered Accountant is a must.
● Proven work experience in a similar role
● In-depth knowledge of financial benchmarking, accounting, audit and tax
compliance and other regulatory matters
● Adept in fiscal management principles and processes, including resource
management and needs assessment
● Possesses critical knowledge of federal and multiple state tax laws as well as
basic accountingissues
● Must have experience in accounting for online marketplaces
● Must have experience in accounting for exports directly and through
marketplaces along with the bank and RBI compliances
- Supports human resources department by screening, testing, and interviewing applicants. ** Provides orientation for new employees
- Maintains human resources records for employees by recording the hiring, transfer, termination, change in job classifications,
- Documents and tracks timesheets of employees.
- Accomplishes human resources department and organization mission by completing related results as needed.
- Process payroll and ensure accurate and timely payment to employees
- Maintain organized records of all SOWs, POs, and MSAs
- Track of all payments & expenditures, Purchase orders, invoices, statements, etc.
- Verifying the contracts /agreement with client /vendor, related to payment
- Handling client and vendor calls regarding payments
Requirements:
Bachelor's degree in HR,Accounting, Finance, or a related field Minimum of 1 years of experience in HR/accounting, with a focus on US standards
Proficiency in accounting software like QuickBooks, ADP, Zoho,and especially Excel
Excellent analytical, problem-solving, and organizational skills
Strong attention to detail and accuracy
Ability to work independently and as part of a team
Excellent communication and interpersonal skills
Experience with tax preparation and filing
Familiarity with financial planning and analysis
Knowledge of payroll processing and related regulations
Job Types: Full-time, Permanent
Benefits:
- Flexible schedule
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Evening shift
- Monday to Friday
Location:
- Chennai, Tamil Nadu (Required)
Must to have skills :
1. Load testing tools- Jmeter or Gatling
2. Containerization: Docker or kubernetes
3. Created CI/CD pipelines using Jenkins and, integarted them with Jmeter
4. APM tools- Appdynamics/Dynatrace
5. Head dump/thread dump analysis
Primary Responsibilities:
Define performance test strategies for medium to complexity integrated / n-tier application
architecture defined for medium to complexity business functionality applications
You play a key role in the planning, design, scripting, execution, and analysis of various
performance tests of software applications. Design workload based on NFRs
Apply functional knowledge and technical expertise to deliver performance testing projects,
implementation of configuration changes for client applications, and other maintenance of
software applications to meet business process requirements.
The ability to think beyond just what is on the monitor to the servers and architecture of the entire system.
Load Tools: Performance Center, LoadRunner, StormRunner, JMeter, BlazeMeter, Soasta,
OpenSTA, SoapUI.
Frontend Testing : Web Page Test, Google Page Speed, Google Lighthouse
Monitoring Tools : Appdynamics, DynaTrace, New Relic, Nagios/Ops View, Cacti, Wily
Introscope and SiteScope
Ensuring overall quality of the deliverables and test sign off will be the key responsibility
- Responsible for Defining QA strategy, approach, execution and report for the projects
- Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.
Who you are :
- Over 6+ years of experience in test automation
- Experience working in agile projects
- In depth knowledge of test automation using Selenium
- Good knowledge in web service testing using REST Assured
- Good knowledge in Jenkins for setting up CI jobs
Roles and Responsibilities :
- Highly motivated, with a proven ability to work on own initiative within a challenging work environment.
- Strong team player with good organization, planning and leadership skills
- Excellent interpersonal skills, including oral/written communication & influencing skills
- Exceptional presentation, business writing and professional standards
- Good analytical, diagnostic and creative problem-solving skills.
- Sense of curiosity and desire to always be learning
Must Have :
- Automation with Java, test framework, QA process & tools like Selenium,
- Appium testing, Cucumber, BDD Method, Web driver, REST Assured & Maven
- Experience working Frontend & Backend Testing
- Strong SQL Knowledge
Be able to work independently in the basic administration of Sage500, SAP FICO, Exact Globe,
IBM Planning and Analytics and IBM Cognos Controller. Experience in any of those is not required
but capability and willing to learn quickly. Knowledge of any of those would be an advantage
though.
Responsible for managing service requests according to SLA, in terms of security management,
CoA maintenance and configuration changes. Serve as escalation point for troubleshooting issues
per SLA
Support for other Finance Tools and Solutions. This requires to be proficient in Ms Excel, including
basic development skills in VBA. Knowledge or Power Query would an advantage.
Strong ability to research problems independently and identify root cause of issues using problem
determination skills.
Timely, accurate, and complete responses to inquiries
Ability to work both independently and as a part of a team
Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by
solving problems quickly and effectively, making customer issues a priority
Maintain discretion and confidentiality in all areas pertaining to data and proprietary information,
whether internal or customer specific
Skills Requirements:
At least 4 year of experience in any financial system administration
Or 3years of experience as financial system superuser.
Basic knowledge of financial process and accounting is mandatory
Strong Ms Excel knowledge with being able to analyze financial data
Analytical thinking and problem-solving skills
Experience with development (ideally, but not limited to VBA, M, etc) would be an advantage
Detail orientation is an advantage
Ability to work under time pressure
High level of communication skills, be able to work in international environment
Education Requirements:
Bachelor's Degree, First Degree. Degree in Information Technology or Computer Science is
preferable with combination of basic accounting knowledge/experience. Degree in Finance,
Accounting or similar is acceptable with combination of systems administrations experience.


Responsibilities:
Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, Reactjs , Node.js, Typescript and Mongodb
Binding of UI elements to JavaScript object models
Creating RESTful services with Node.js
Python or PHP knowledge will be good
Architect scalable web architectures
Work in a cross-functional team to deliver a complete user experience
Create Unit and Integration tests to ensure the quality of code
Be responsive to change requests and feature requests
Write code that is cross-platform and cross-device compatible
Ability to wear many hats and learn new technologies quickly
Experience
2-3 years minimum in creating complex HTML based solutions
Detail oriented experience as a Web Developer creating Angular/React/Vue based solutions
1-2 years with Node.js and Expressjs
Ability to work both independently and in collaborative teams to communicate design and build ideas effectively
Experience using asynchronous RESTful services (JSON)
Requirements
Fluent knowledge of latest HTML/CSS standards and best practices
Working knowledge of JavaScript, Typescript, ReactJS and Angular
Working knowledge of Node.js and Expressjs
Solid Understanding of HTTP protocol and how server-side code is processed on the client
Understanding the nature of asynchronous programming and its quirks and workarounds Excellent hands-on experience with MongoDB , Mongo aggregation , MySQL, Ability to build REST services, Authentications, MVC applications
Excellent Object Oriented Programming skills and ability to write modular, secure, scalable and maintainable code • Experience with Elastic search, Redis.
Some experience with Photoshop or Sketch is a plus (creating sprites, optimizing, cutting or adjusting images)
Working knowledge of front end optimisation and performance techniques
Obsession with lean, clean and organised front-end code
Cross-browser development and troubleshooting
Experience building Responsive websites for web, tablet and mobile devices
Eye for details is crucial
Able to handle multiple projects and competing deadlines
Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation

Additional Knowledge of React, Redux, hooks will be preferred.


