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We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Handle inbound and outbound calls related to healthcare services.
- Service customers seeking support with their monthly healthy benefit package.
- This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
- Customers will seek help with replacement cards, balance checks, and contact information updates.
- Successful associates can distinguish varying levels of customer complexity & communicate effectively.
- Ensure compliance with HIPAA and other healthcare regulations.
- Resolve customer queries efficiently while maintaining professionalism.
- Maintain records of patient interactions and escalate complex cases when needed.
Required Skills:
- Strong verbal and written communication skills.
- Ability to handle customer inquiries with empathy and professionalism.
- Basic knowledge of healthcare processes and medical terminologies (preferred).
- Problem-solving and multitasking abilities.
- Cognitive and Behavioral Assessment: Traitify – Medium or High
- Language Proficiency: Emmersion – B1 CEFR score
- Typing Test: 25 WPM at 95% accuracy
- Familiarity with CRM software or call center tools (a plus).
Educational Qualification:
- Bachelor’s degree in any field.
A GCP BigQuery professional designs develops and optimizes largescale data warehouses ELT ETL pipelines and SQL scripts within Google Cloud Responsibilities include managing data ingestion PubSub Dataflow optimizing performance and cost and implementing securitygovernance Key skills include SQL Python Apache Airflow and Data modeling
Key Responsibilities
- Data Architecture Modeling Design and optimize BigQuery data models schemas and storage for performance and costefficiency
- Pipeline Development ETLELT Build scalable data pipelines and workflows using tools like Cloud Composer Airflow Dataflow and Dataproc
- Query Optimization Write complex SQL scripts and tune performance to minimize BigQuery slot usage
- Data Integration Ingest transform and manage data from diverse sources into BigQuery
- Governance Security Implement data security access controls and best practices
Required Skills Qualifications
- Core Technical Proficiency in GoogleSQL Python and Google Cloud Platform GCP services BigQuery Cloud Storage Dataflow
- Data Processing Experience with Apache Spark Beam or Hadoop
- Database Knowledge Strong understanding of relational RDBMS and NoSQL databases
Strong UAT / Functional Test Lead Profiles
Mandatory (Experience 1): Must have minimum 7 years of overall testing experience, with at least 3 years of recent UAT experience, primarily in manual testing for large enterprise or government project
Mandatory (Experience 2): Must have worked on minimum 2 national-level e-Governance, public sector, enterprise, or marketplace projects in a UAT lead or ownership role
Mandatory (Experience 3): Must have 3+ years of team handling experience, leading 7–8 QA/UAT members, including task assignment, review, mentoring, and delivery ownership
Mandatory (Experience 4): Must have complete ownership of UAT activities, including UAT planning, execution, acceptance sign-off, defect management, retesting, and regression cycles.
Mandatory (Skills 1): Must have strong hands-on manual testing experience, with the ability to create test scenarios and test cases from BRDs, user stories, functional documents, and Figma/UI screens.
Mandatory (Skills 2): Must be able to understand HLD/LLD documents and API specifications and perform manual API testing based on business logic.
Mandatory (Education): Must have BE/BTech/MTech/MBA (BSc/BCA alone is not acceptable; with Bsc/BCA candidates must have a relevant postgraduate degree MCA/MTech)
Mandatory (Exclusion): Do not consider candidates with automation-heavy profiles or those lacking strong manual UAT and leadership experience
✨ Develop & customize IBM Sterling OMS
✨ Build/consume REST APIs using Java & Spring Boot
✨ Work on OMS workflows, integration & order lifecycle
We are product development & technology consulting studio.
1.) Love for technology & technology trends is first & foremost requirement
2.) We are looking for a data-driven inbound + outbound marketer to own the majority of the marketing funnel for our company. You will be in charge of attracting right target traffic, niche specific, converting that traffic into new leads for the business, and nurturing those leads to close into customers, the latter of which sales leadership will help you accomplish.
3.) “LinkedIn”, “Facebook” or B2B channels to bring on demand generation with right strategy & full automation to scale
4.) Creating, managing, and executing multi-channel marketing campaigns leveraging SEO, PPC, social, inbound marketing, email, campaigns and events to drive customer acquisition in B2B space
Experienced Digital Marketing Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Search Engine Optimization (SEO), Microsoft Excel, Social Media Optimization (SMO), Microsoft Office, and Research.
Intuitive cloud (http://www.intuitive.cloud/">www.intuitive.cloud) is one of the fastest growing top-tier Cloud Solutions and SDx Engineering solution and service company supporting 80+ Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is a recognized professional and manage service partner for core superpowers in cloud(public/ Hybrid), security, GRC, DevSecOps, SRE, Application modernization/ containers/ K8 -as-a- service and cloud application delivery
JD: UIX Developer.
Requirements:
- 8+ years of experience developing dynamic, highly interactive user interfaces for the web.
- Strong hands on development with Single Page Applications.
- Well versed in software architecture patterns.
- Experience using OAuth and OpenID.
- Strong drive to learn and produce beautiful code.
- Ability to manage and interface with APIs and RESTful web services.
Responsibilities:
- Help write new design patterns, improve and adapt existing design component integration.
- Architect complete front-end stack of projects using HTML/CSS and TypeScript with Angular.
- Ensure responsive implementation.
- Implement UI component design focused on re-usability / scalability / extensibility / supportability.
- Collaborate with fellow developers, designers and analysts to solve problems.
- Building up and leading the Testing Team to the success of project
- Defining the scope of testing within the context of each release / delivery
- Deploying and managing resources for testing
- Applying the appropriate test measurements and metrics in the product and the Testing Team
- Planning, deploying and managing the testing effort for any given engagement.
Experience: 3-5 yrs
Max budget: 10-15 LPA
Location: Dubai (covering all expenses along with CTC)
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RSPP Write Up |
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(Role - Skill - Persona - Process) |
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Company Write-up |
Zoko makes it easy for businesses to do Sales, Marketing and Customer Support on WhatsApp. WhatsApp is the internet of the #nextbillion and Zoko’s vision is to become the Shopify for merchants, selling on WhatsApp. We are backed the best - YCombinator, Ryan Hoover (the founder of Product Hunt), Binny Bansal backed 021 Capital and other illustrious YC Alumni. |
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Role |
Senior Frontend Engineer |
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Location |
Bangalore / Kochi / Remote |
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Budget |
30-40 LPA + 0.15% to 0.2% equity |
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Define the Role |
1. Leads and executes the mobile development strategy for the company |
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Key outcomes expected |
1. Implementation of the mobile version(s) of the app in Android and iOS |
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Persona |
8-12 years of experience in web and mobile development |
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Skills |
Mandatory |
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Process |
Round 1- (Google Meet) - Founders (screening) |












