Inside Sales Manager

JOB DETAILS:

* Job Title: Lead UX designer

* Industry: Banking and Finance

* Salary: Best in Industry

* Experience: 9 to 13 years

* Location: Pune, Maharashtra

Criteria

Strong UX Design / Product Design profile

Minimum 9+ YOE in UX / Product Design

Strong portfolio of UX / Product Design works,

Team handling of UX designers and project management

Design Education (BDes, MDes, BFA, MFA or Similar Design Degrees)

Should NOT have more than 12 Years of Total Experience

Role & Responsibilities

• Leverage one’s Customer Experience (CX) design skills and deliver an engaging customer-focused digital experience across company assets like website, customer service portal.
• Deliver a human-centered design to create customer journeys, identify pain points and design solutions that deliver superior digital customer experience.
• Translate business requirements into compelling UIUX solutions and develop end-to-end customer journey maps by applying principles of customer-centered design.
• Analyse and map consumer behaviour on all assets using digital experience analytics platforms like Content square, Smartlook, Glassbox etc.
• Hands-on experience on design tools like Sketch, Figma, Zeplin, Invision, Adobe XD and the likes is a must.
• Create customer journeys maps basis the user behaviour analysis, customer segments and personas.
• Conduct usability testing of customer journeys with a tools like UsabiltyHub, UserZoom and objectively evaluate and refine the concepts of UIUX based on the output of the test.
• Own and deliver the KPIs for a zero-error environment, increased journey completion rate and high NPS.
• Work with cross-functional teams to directly influence customer roadmaps that deliver best-in-class digital experiences.
• Build a partner ecosystem to deliver the CX objectives for the company.
• Continuously assess customer experience trends and market landscape to generate most up-to-date insights, findings and the best customer-centric UIUX practices across platforms.
• Ideate and build a comprehensive library of interactive prototypes to define the micro interactions and micro animations.

Ideal Candidate

• Bachelor’s degree in design or a related field
• Working knowledge of UX design principles
• Knowledge of Wireframing/prototyping tools
• Good knowledge of UX design tools such as Figma, Axure, or InVision
• Experience with user testing and usability analysis

• Strong Software Engineering Profile
• Mandatory (Experience 1): Must have 5+ years of experience using Python to design software solutions.
• Mandatory (Skills 1): Strong working experience with Python (with Django framework experience) and Microservices architecture is a must.
• Mandatory (Skills 2): Must have experience with event-driven architectures using Kafka
• Mandatory (Skills 3): Must have Experience in DevOps practices and container orchestration using Kubernetes, along with cloud platforms like AWS, GCP, or Azure
• Mandatory (Company): Product companies, Experience working in fintech, banking, or product companies is a plus.
• Mandatory (Education): From IIT (Candidate should have done bachelor degree Btech or Dual degree Btech+Mtech or Intergrated Msc), From other premium institutes NIT, MNNIT, VITS, BITS (Candidates should have done B.E/B.Tech)

Role: Salesforce Developer – Agentforce

Experience: 7+ Years

Location: Remote

Job Description

We are looking for an experienced Salesforce Developer – Agentforce with strong expertise in Experience Cloud and AI-powered chat implementations. The ideal candidate should have hands-on experience building externally facing chat solutions integrated with Agentforce AI and Data Cloud.

Key Focus Areas

• Externally Facing Chat
• Multilingual Support
• Knowledge Base Integration
• Prompt Templates
• Grounding

Experience Cloud

• CSS
• LWC (Lightning Web Components)
• Apex
• JavaScript
• Chat implementation on Experience Cloud Sites

Ø Bots

Ø Agentforce

Data Cloud

• Agentforce integrations
• Search Retrievers
• Data Library

Specific Use Cases

• Worked on an externally facing MIAW (Messaging for In-App and Web) Chat Bot using Agentforce AI to interact with users.
• Implemented:

Ø Prompt Templates

Ø Answer Questions with Knowledge

Ø Flex Templates

• Made external API calls from an Agentforce Agent using:

Ø Flow

Ø Apex

Job Summary:

We are looking for an experienced Java Developer with 4+years of hands-on experience to join our dynamic team. The ideal candidate will have a strong background in Java development, problem-solving skills, and the ability to work independently as well as part of a team. You will be responsible for designing, developing, and maintaining high-performance and scalable applications.

Key Responsibilities:

• Design, develop, test, and maintain Java-based applications.
• Write well-designed, efficient, and testable code following best software development practices.
• Troubleshoot and resolve technical issues during development and production support.
• Collaborate with cross-functional teams including QA, DevOps, and Product teams.
• Participate in code reviews and provide constructive feedback.
• Maintain proper documentation for code, processes, and configurations.
• Support deployment and post-deployment monitoring during night shift hours.

Required Skills:

• Strong programming skills in Java 8 or above.
• Experience with Spring Framework (Spring Boot, Spring MVC, etc.).
• Proficiency in RESTful APIs, Microservices Architecture, and Web Services.
• Familiarity with SQL and relational databases like MySQL, PostgreSQL, or Oracle.
• Hands-on experience with version control systems like Git.
• Understanding of Agile methodologies.
• Experience with build tools like Maven/Gradle.
• Knowledge of unit testing frameworks (JUnit/TestNG).

Preferred Skills (Good to Have):

• Experience with cloud platforms (AWS, Azure, or GCP).
• Familiarity with CI/CD pipelines.
• Basic understanding of frontend technologies like JavaScript, HTML, CSS.

1. Work with product managers, product marketing and engineers to produce and maintain world-class documentation, including user guides, integration guides, API developer guides, and platform documentation (tooltips, welcome instructions)

2. Buil and maintain client aids that go beyond traditional documentation, such as online videos, demos, guided tours, and other educational techniques

3. Learn complex concepts, and communicate the information in a way that is engaging and understood by users

4. Act as an editor to ensure consistency in training documentation

Why should you join us?

We at Fieldproxy provide more than just a startup experience. Some of the perks you will be getting include:

1. Competitive Salary

2. Company paid Health Insurance

3. Friendly and supportive work culture

4. Other perks such as free snacks and an informal dress code

➢ Degree from top engineering college, or equivalent technical background is preferred
➢ Be a self-starter who thrives in a rapidly growing organization
➢ Agility and ability to adapt quickly to changing requirements and scope and priorities
➢ 2-4 years of industry experience in iOS Mobile Application design and development, with minimum 2 app deployed in App Store
➢ A deep familiarity with Swift. Experience working with iOS frameworks such as Maps, core Location, core Bluetooth and Core Animation
➢ Strong UX/UI design exposure and experience in making apps work intuitively
➢ Ability to identify issues and improve application performance
➢ Experience in usage of instruments to detect memory leaks for performance optimization
➢ Develop unit and functional test cases
➢ Familiar with the following – Git repository, Restful API, MVC, MVP, MVVM
➢ Strong CS fundamentals (with competencies in algorithms and data structures). Highly accountable and takes ownership, with collaborative attitude, and a lifelong learner.
➢ Experience with third-party libraries and APIs Solid understanding of the full mobile development life cycle