About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
● 3+ years’ experience developing Data & Analytic solutions
● Experience building data lake solutions leveraging one or more of the following AWS, EMR, S3, Hive& Spark
● Experience with relational SQL
● Experience with scripting languages such as Shell, Python
● Experience with source control tools such as GitHub and related dev process
● Experience with workflow scheduling tools such as Airflow
● In-depth knowledge of scalable cloud
● Has a passion for data solutions
● Strong understanding of data structures and algorithms
● Strong understanding of solution and technical design
● Has a strong problem-solving and analytical mindset
● Experience working with Agile Teams.
● Able to influence and communicate effectively, both verbally and written, with team members and business stakeholders
● Able to quickly pick up new programming languages, technologies, and frameworks
● Bachelor’s Degree in computer science
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers.
About Kloud9 Technologies
About
Kloud9 was founded with the vision of enabling our customers to transform into an intelligent enterprise with our “AI-First” approach. We help our customers in their data transformation and insights transformation journeys and enable them to make smart business decisions.
At Kloud9, we know AI & ML is one of the key technologies that can help organizations to significantly improve their customer experiences and transform their business operations to enable them to survive & thrive in this global competitive market.
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What you’ll do:
● Own and build next-generation web applications which are efficient, reusable front-end abstractions
and systems.
● Explore and design lively and compelling consumer experiences.
● Ensure that all the assigned systems are performing to scale.
● Actively participate in design and code reviews to build robust applications and prototypes
● You will mentor junior engineers on design and proper coding practices
What you will need:
● A deep expertise in Angular / React, Javascript, HTML5 and CSS3.
● Understanding of browser internals and a basic understanding of the network stack.
● Understanding of common design patterns followed in front-end projects.
● Basic awareness of application security practices and deployment techniques for front-end projects.
● Should have sound knowledge in computer science fundamentals like data structure, object-oriented
programming and possess excellent communication skills.
We are seeking a Field Sales Executive to join our sales team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle customer inquiries and sales calls effectively.
Key Responsibilities:
1. Conduct calls to potential clients to introduce and promote our IT and Tele solutions and services.
2. Handle inbound & Outbound inquiries from potential and existing clients, providing information about our offerings.
3. You will be responsible for closing sales deals over the Client meeting and maintaining good customer relationships.
4. Identify and understand client needs and requirements to provide appropriate solutions.
5.- They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts.
6. Maintain and update the customer database with accurate and detailed information.
7. Follow up on leads and maintain a high level of customer engagement.
8. Achieve daily, weekly, and monthly call targets and KPIs.
9.An effective sale representative must be an excellent communicator and have superior people skills.
10. Provide feedback to the team on customer preferences, trends, and concerns to help improve our services.
Requirements:
1. 6 months-1 years of experience in field sales executive, Marketing executive, customer service, or a related field.
2. Excellent verbal and written communication skills in English.
3. Strong interpersonal skills and the ability to build relationships with clients.
4. Basic knowledge of IT solutions and services is preferred but not mandatory.
5. Ability to handle rejection and remain motivated and persistent.
6. Proficient in using MS Office Suite (Word, Excel, Outlook).
7. Comfortable working in a fast-paced and target-driven environment.
8. A degree in Business, Marketing, or a related field is a plus.
Position Overview:
As a Frontend Developer, you will be responsible for creating and implementing innovative user interfaces and ensuring the seamless integration of design and functionality. The ideal candidate should have a minimum of 1.5 years of experience in front-end development, with a strong proficiency in React, JavaScript, SCSS, HTML, frontend architecture design, and design concepts
Responsibilities:
Collaborate with the design and development teams to translate UI/UX designs into interactive web pages or applications.
Develop responsive web interfaces and ensure cross-browser compatibility.
Write clean, modular, and maintainable code using best practices and coding standards.
Optimize application performance and ensure scalability.
Conduct thorough testing and debugging to identify and fix issues.
Collaborate with backend developers to integrate frontend interfaces with server-side logic.
Stay up-to-date with the latest front-end technologies, trends, and frameworks.
Participate in code reviews and provide constructive feedback to improve code quality.
Work closely with stakeholders to understand requirements and propose effective technical solutions
Qualifications:
Bachelor's degree in Computer Science, Engineering, or a related field.
Minimum 1.5 years of experience as a Frontend Developer.
Strong proficiency in React, JavaScript, CSS, and HTML.
Solid understanding of frontend architecture design patterns and concepts.
Experience with frontend frameworks like Redux, Vue.js, or Angular is a plus.
Familiarity with RESTful APIs and asynchronous request handling.
Knowledge of version control systems (e. g., Git) and project management tools (e. g., Jira).
Ability to collaborate effectively with cross-functional teams.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Position: Presales Consultant
Location: Andheri, Mumbai (May involve travel or client site placements)
Experience: 2-5 years
CTC: Up to 11 LPA
About the Role:
We’re seeking a Presales Consultant with a strong background in the insurance domain to support our sales team. You’ll play a critical role in demonstrating our solutions, managing the bid process, and collaborating with clients to understand their needs and craft tailored proposals.
Key Responsibilities:
- Support the sales team through the entire sales journey and lead qualification.
- Conduct product demos and participate in client discussions on functional and technical solutions.
- Lead proof-of-concept workshops with customers and partners.
- Design compelling business proposals, RFPs/RFIs, and cost estimations.
- Serve as a subject matter expert on the C2L BIZ suite of solutions.
What We’re Looking For:
- 2-5 years of experience in the insurance industry (Life or General Insurance).
- Ability to understand technical product specifications and work with tech teams.
- Great communication skills and proficiency in Microsoft Office.
- Male candidates only, due to field visit requirements.
- Educational Qualification: BE/MBA/MMS/PGDBA with first class throughout academics.
Why Join Us?
- Work with senior architects on transformative solutions.
- Opportunity to grow through certifications (e.g., FLMI, ALMI).
- Exposure to global insurance markets and best practices.
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
You are looking for an opportunity to bring your creative, organized, and strategic thinking to an impactful senior-level managerial role that allows you to lead, develop, and grow our Premium support team. You will monitor and own your team’s KPIs, while consistently driving and tracking towards optimal results.
To be successful in this role, you will exemplify our “customer obsessed” ethos and demonstrate best in class customer service and support practices. You are comfortable leading in a high-performance, high-accountability environment, and will leverage your excellent leadership skills and working knowledge of people/team management and the SaaS landscape to serve you well as you lead several teams of customer support representatives. You will be responsible for managing teams operating across multiple shifts, ensuring smooth and continuous support
Roles, Responsibilities & Requirements
What You’ll Be Doing:
- Supervise a team of Customer Support Managers focused on solving customer issues and achieving high levels of customer satisfaction
- Support the organizational goals and participate in business planning activities such as staffing, goal setting, and resource planning
- Lead and ensure your managers and teams are successful by coaching, developing, inspiring and holding them accountable against established KPIs, policies and procedures - measure and provide detailed analysis on success against team’s growth KPIs and metrics
- Conduct consistent and impactful performance conversations and coaching sessions with team members and managers
- Responsible for providing your teams with technical resources and advice, resolving problems, and disseminating advisories, warnings, and corrective action plans when warranted
- Delegate and assign responsibilities and tasks based on team member strengths to foster an exceptional customer experience.
- Identify and implement process improvements and alternative solutions to drive team efficiency, productivity and engagement.
- Serve as an influential leader by demonstrating professionalism, operating in a fast-paced environment, taking ownership of your team’s success, and fostering a team culture of encouraging growth, innovation, and proactive problem solving.
- Monitor the overall health of the support system, which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
- Confidently work with large amounts of data and have a data-minded approach to resource planning, goal setting, and analyzing its outcomes
- Partner with the Associate Director of Customer Support regarding forecasting, budget management, optimization of talent and resources, and the impact
- Manage projects involving complex work streams and cross-functional collaboration - Communicate and collaborate with internal departments to create and confirm efficient workflows and relationships
- Improve customer service quality results by collaborating with your team of managers to study, evaluate, and redesign processes; establish and communicate service metrics; monitor and analyze results; and implement change
- Update job knowledge and managerial skills by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
- Act as an escalation point for high severity customer and team member issues that arise from within the team, directly from customers, or from other HighLevel functions
- Other duties may be assigned and/or modified as business needs change.
What You’ll Bring:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience/Education/Certifications Required:
- BA/BS in a relevant field or equivalent managerial experience in the Account/Business Relationship Management domain required.
- 5+ years of experience leading a fast-paced, results driven team for a SaaS or Product-Led Growth startup company preferred.
- 5+ years of experience with staffing/hiring, performance management, career conversations, coaching and developing front-line employees and junior managers required
- You are a true people manager at heart, you love mentoring, leading and contributing to the professional development of those around you.
- Prior experience partnering and influencing customers and team members in developing their strategic direction
- Prior experience exercising and utilizing project management skills to identify and align strategies and new processes that will impact the customer experience.
- Strong collaboration, time-management and prioritization skills are critical to the success of this role
- The ability to build and maintain strong relationships internally with senior leadership, teams and customers
- Strong experience using data/analytics tools to measure the impact of your work and develop new projects
- Ability to collaborate and influence cross-functional teams and champion new concepts and ideas
- A strong technical aptitude to help our customers succeed with the HighLevel software
- Experience working with and or ability to learn the use of various reporting tools to leverage data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated approach to problem solving and conflict management
- Must be a go-getter, not afraid to ask questions, and take accountability for your results and your team’s results.
- Working Knowledge of the following applications strongly preferred: Google Suite, Zoom, Slack, Excel, Spreadsheets, Mac, etc
- Experience managing teams in different shifts is highly preferred
Job Responsibilities:
The role is responsible for designing, coding, and modifying web apps, from layout to function and according to the specifications. Integrating data from various back-end services and databases.
Job Duties
• Candidate must have a strong understanding of UI, cross-browser compatibility, general web functions, and standards.
• The position requires constant communication with colleagues.
• Experience in working with distributed environments
• Deep expertise and hands-on experience with Web Applications and programming languages such as HTML, CSS, JavaScript, JQuery, and API.
Skills:
Proven working experience (2 years) in:
• Node.js
• Angular
• React
Employment Type
Full-time
About Saras Analytics
We are a passionate group of engineers, analysts, data scientists, and domain experts building products and offering services to accelerate the adoption of data as a strategic asset.
Our Products
http://sarasanalytics.com/daton">Daton is our ETL platform for analysts and developers. Daton replicates data from SaaS platforms such as Google Analytics, Salesforce, Amazon, and Facebook Ads to cloud data warehouses like Amazon Redshift, Google BigQuery, and Snowflake. Daton consolidates data from a variety of data sources into a data warehouse within minutes and allows analysts to focus on generating insights rather than worrying about building and maintaining a data pipeline.
Visit https://sarasanalytics.com/">https://sarasanalytics.com/
Job Summary:
- This is a customer centric role which involves understanding the product, answering customer queries, troubleshooting customer problems, provide product usage trainings, and improve the overall product support process
- This role demands hands-on knowledge on software development, and databases
- You will liaise between customers and product managers and help in converting the software problems into product requirements and fixes
- You will collaborate with internal teams for the design and development of key modules
- You will interact with customers to provide technical support and guidance for users
- Troubleshoot and debug problems and create SPRs and CRs
- You will collaborate with other engineers, product managers and testing team to deliver fixes in a timely manner
Eligibility:
- Excellent verbal and written communication
- 4+ years of experience in helpdesk or L1 support
- Strong in SQL with 2+ years of hands-on experience in SQL and RDBMS. Any experience in NoSQL databases is a plus.
- Excellent analytical and trouble shooting skills with 1+ years of hands-on experience in troubleshooting software problems and providing technical support to users
- Hands on experience in setting up or using web analytics and performance monitoring tools
- Basic understanding of Web technologies including Java and Angular
- Proficient in using support and helpdesk tools
- Knowledge on cloud infrastructure is a plus
Requirements
- Excellent verbal and written communication
- 4+ years of experience in helpdesk or L1 support
- Strong in SQL with 2+ years of hands-on experience in SQL and RDBMS. Any experience in NoSQL databases is a plus.
- Excellent analytical and trouble shooting skills with 1+ years of hands-on experience in troubleshooting software problems and providing technical support to users
- Hands on experience in setting up or using web analytics and performance monitoring tools
- Basic understanding of Web technologies including Java and Angular
- Proficient in using support and helpdesk tools
- Knowledge on cloud infrastructure is a plus
JOB OPENING FOR MNC COMPANY
Job Description for Ruby on Rails Developer:-
Experience: 1 - 4 Years
Job Description:-
- 1 - 4 years of experience with Ruby and web development with Rails
- Experience with Test-Driven Development
- MySQL/PostgreSQL or other relational databases
- Experience with job processing queue (resque, etc.)
- Excellent communication and analytical skills
- Strong requirements gathering, analysis and questions skills
- Ability to contextualize a problem, and understand who the stakeholders are and how it fits in the system before diving into a problem
- Agile, Continuous Delivery and software release methodologies
- Bachelor’s degree or equivalent industry experience
- OS X or *nix Command Line Proficiency
- Ability to manage own work
Nice to have skills:
- Familiarity with OOP principles
- Elixir / Phoenix and familiarity with FP principles
- Docker, Kubernetes or other virtualization infrastructure
- Ability to manage a project
- Other: JavaScript, Rspec, Git, Redis, REST APIs, GraphQL, Domain-Driven Design