Corporate Retail Sales Evangelist

About MyOperator:

MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.

MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!

Are you a results-driven and organized professional looking to take ownership of operational excellence? We are seeking an Executive - Operations and Admin to lead and strengthen our backend operations across telecom, data center, and vendor management domains. You will play a key role in optimizing resources, improving vendor performance, and driving operational strategies to support business growth.

Key Responsibilities:

• Conduct end-to-end procurement management of telecom resources, ensuring cost efficiency and service quality through strategic vendor partnerships.
• Manage data center operations by coordinating resource procurement, monitoring performance, and recommending improvements for scalability and resilience.
• Develop and implement vendor management strategies, including vendor evaluation, negotiation, onboarding, and performance review frameworks.
• Oversee and enhance technical troubleshooting processes related to assets and server infrastructure, ensuring minimal downtime and proactive maintenance planning.
• Handle and analyze internal and external operational queries received via the ticketing system, identify recurring issues, and propose process improvements.
• Streamline day-to-day administrative operations, propose SOPs, and ensure adherence to organizational standards for operational excellence.
• Support management in operational planning, vendor audits, and cost optimization initiatives.
• Collaborate with cross-functional teams to forecast operational requirements and align resource planning with organizational goals.
• Collect, organize, and prepare data from various internal and external sources based on requirements shared by the Management. Support decision-making through accurate data reporting and preparing dashboards.

Preferred Skills:

• Strong vendor management and negotiation skills.
• Ability to design and optimize operational workflows.
• Analytical mindset with a focus on process improvement.
• Technical knowledge of telecom and data center infrastructure.
• Proficiency in ticketing and reporting tools.

Skills:

• Strong oral and written communication.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of Google Data Studio, AWS QuickSight, or similar tools.
• Analytical mindset with ability to handle operational data.
• Vendor management and resource planning skills.
• Excellent networking, interpersonal, and resource management skills.

Experience: 3-5 year in backend operations.

Location Requirement: Candidates must be from Delhi/NCR only.

Work Environment:

• Work-from-office only, based in Noida, Sector 2.
• Willing to work flexible hours and roster-based timings (including Sundays).
• 6-day workweek.
• Availability to travel to data centers in different cities of India as needed.

Benefits

• Growth Opportunity: Strong potential for elevation to higher responsibilities, subject to performance.
• Work Benefits: Laptop and mobile reimbursements.

As a Customer Support Executive, you will be responsible for managing inbound calls through a dedicated support line and assisting with system-related queries. Your role involves documenting queries accurately, providing first-level support, and coordinating with the internal team for resolutions. This is a customer-facing role that requires strong communication skills, basic computer knowledge, and a service-oriented approach.

Key Responsibilities

Call Handling & Query Management

• Answer inbound calls on the dedicated support line with professionalism.

• Log and document customer/system queries accurately.

• Maintain structured records for tracking and reporting.

Basic System Support

• Provide timely and accurate first-level responses to customer queries, ensuring issues are resolved effectively.

• Guide the users through basic troubleshooting steps.

• Escalate unresolved or technical issues to the internal team.

Collaboration & Escalation

• Work closely with the internal support team to ensure timely resolutions.

• Communicate escalated issues with complete details for faster problem-solving.

• Follow up to ensure query closure and customer satisfaction.

Documentation & Reporting

• Maintain logs of queries and call outcomes for reference.

• Prepare simple reports on recurring issues and support trends.

• Share daily, weekly and monthly updates with the internal team.

Professional Communication

• Ensure clear, polite, and professional communication with customers. • Handle customer queries with patience and empathy.

• Represent SmartWinnr’s brand values in every interaction.

About Cube

Cube is an early-stage Sequoia-funded startup. We are building a SAAS application leveraging the latest generative AI tech. Our team is from Stanford and IITs with extensive experience in AI and startup building.

Website: https://www.cubehq.ai/

Job Description

If you are a CMS Developer with 2-4 years of experience looking to make an impact in a growing startup, we would love to hear from you!

Responsibilities

• Build and Maintain CMS Websites: Create, manage, and optimize websites using WordPress, Shopify, and Squarespace.
• Theme-Level Customization: Modify existing themes and develop custom components tailored to our needs.
• Collaborate Cross-Functionally: Work closely with our design and content teams to translate vision into polished, functional websites.
• Implement Speed & SEO Best Practices: Ensure fast-loading, SEO-optimized pages using modern plugins and development techniques.
• Handle CMS-Specific Features: Utilize metafields (Shopify), custom fields (WordPress), and similar tools to manage structured data effectively.
• Troubleshooting & Support: Diagnose issues and deliver reliable fixes to ensure high availability and responsiveness.
• Stay Current: Keep up with the latest in CMS and frontend development trends, tools, and standards.

Requirements

• Solid experience with WordPress (PHP), Shopify (Liquid), and Squarespace.
• Hands-on understanding of theme-level development and customization.
• Strong knowledge of HTML, CSS, JavaScript, jQuery, PHP, Liquid, and JSON.
• Familiarity with WordPress custom fields and Shopify metafields.
• Understanding of WooCommerce Template structure and customization
• Experience with SEO tools and plugins, and performance optimization strategies.
• Proficient with page builders like Elementor or WP Bakery.
• Familiarity with tools like Google Analytics, Hotjar, or similar.
• A collaborative attitude and excellent problem-solving skills.

Location: HSR Layout, Bangalore (US Hours)

• Associated with the Group President to drive operational efficiency and sustainable growth in the group entities.
• To prepare business plans and investor pitch decks as per client requirements.
• Analysed the cost effectiveness of the organization
• Designing the business models and roadmaps of various group entities Conducted research to analyse industry trends and fashioned valuable decks to bring forth a strategic direction for the entities.

We have an urgent requirement of an Automation Tester who has at least 2 years of experience in Automation Testing.
Immediate Joiner will be preffered or the maximum notice period -15 days.

Job Requirements:

1. Maintaining a suite of automated tests for Web and Mobile applications
2. Maintaining automation framework and implementing improvements
3. Conversion of the manual test suite to automation
4. Create and maintain test cases.
5. Maintain and update regression testing scripts to close test escapes.
6. Perform exploratory testing, integration testing, regression testing, automated testing.
7. Execution and triage of automated test executions.
8. Defect management in Jira.
9. Maintenance on Jenkins integration.
10. Exposure to Test and Defect Management Tools like JIRA, Test rail, Zephyr etc.

Skills required

• Writing reliable and maintainable automated tests.
• Demonstrable experience in Automation testing using Selenium or similar
• Experience with Serenity BDD test framework, (Cucumber, Selenium, Rest Assured)
• Programming skills with either Java / JavaScript / Python or similar
• Unit testing frameworks such as TestNG, JUnit and/or N Unit
• Testing API’s with SoapUI / Postman or similar
• Performance Testing with J meter, Neo Load or similar
• Familiarity with Swagger or Open API Specifications.
• Familiarity with JSON objects, SQL queries, data structures, log file analysis
• Strong knowledge of Scripting Languages like Java, JavaScript, Python, Ruby, Groovy etc.

The ideal candidate needs to be highly resourceful and innovative developer with extensive experience in the layout, design and coding of websites specifically in Wordpress. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases. 

Responsibilities

• Perform a mix of enhancements, and new development as required
• Work on development or modification of WooCommerce and WordPress plugins to meet the desired functionalities
• Front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Building user interfaces for websites and/or web applications
• Work cross-functionally to convert business needs into technical specifications

Qualifications

• 0-1 years of experience in web development and software design
• Expertise in front-end technologies (HTML, JavaScript, CSS), Wordpress, PHP, and MySQL databases

• 2+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
• 2+ years of hands-on experience as a DevOps engineer
• Strong leadership, communication and interpersonal skills geared to getting things done
• Developing themselves and the talent within their charge – fostering and creating opportunity for the team
• Strong understanding of SRE concepts and the DevOps culture. Set the direction and strategy for your team, and help shape the overall SRE program for the company
• Be able to lead complicated technical issues and communicating status updates/RCA with management and customers.
• Own site stability, performance, capacity planning, DevOps recruitment.