Conversion Rate Optimization (CRO) - Manager

The Position

The Manager – Sales & Business Development role is responsible for driving sales and revenue from existing and new customer accounts within the Banking and Government segments in North India. Your role will sell products, services and solutions through prospecting, networking and executing marketing initiatives and account plans to increase Lipi Data Systems Ltd. footprint within the assigned accounts and/or geography resulting in revenue growth and quota attainment.

Job Responsibilities

• Strategically target business opportunities that leverage high value use cases, in Banking vertical and Government institutions.
• Develop and execute sales strategies and tactics to sell Lipi products, solutions, and services to exceed your sales quotas
• Communicate value propositions to clients that speak intimately to their needs and requirements
• Work to collaborate with the customer on net new opportunities and work through negotiated and RFP sales processes.
• Must understand customer requirements to negotiate the contract, collaborating with other departments of Lipi, as necessary. Negotiate pricing and SLA as appropriate. 
• Utilize client-centric, solutions-oriented selling strategies and hunter’s mentality to identify, qualify, convert sales
• Effectively articulate financial ROI/TCO value, and build value throughout the negotiation process
• Maintain extensive account and opportunity detail in Sales CRM, including account win plans, customer touch points, sales inhibitors, etc.
• Forecast and report revenue projections accurately to management
• Achieve on annual quota, measured quarterly

What We Need From You

• You have 5-7 years of experience successfully selling technology products and solutions to Banks and Government institutions.
• You have a Bachelor’s degree, preferably in a technical discipline or equivalent experience
• You’re persuasive, and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives.
• Your work is a mix of strategic and proactive account activity, and you have a demonstrated ability of uncovering, qualifying, developing, and closing new accounts
• You keep your pipeline accurate and your forecast updated for management
• Fundamental understanding of self-service products like ATMs, Kiosks is highly desired.
• You have excellent time management skills, and work with high levels of autonomy and self- direction
• You’re highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals
• You are able to travel as necessary to your assigned accounts, and to Company meetings.
• Highly ethical and professional personal conduct.

As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries, troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.

Role & responsibilities:

• Good Computer Skills

• Candidates must have good communication skills

• Must be a Graduate

• Willing to work in night shift (UK or US)

• Able to work in Order Processing & Customer Service (both Chat & Calling).

Salesforce DevOps/Release Engineer

Resource type - Salesforce DevOps/Release Engineer

Experience - 5 to 8 years

Norms - PF & UAN mandatory

Resource Availability - Immediate or Joining time in less than 15 days

Job - Remote

Shift timings - UK timing (1pm to 10 pm or 2pm to 11pm)

Required Experience:

• 5–6 years of hands-on experience in Salesforce DevOps, release engineering, or deployment management.
• Strong expertise in Salesforce deployment processes, including CI/CD pipelines.
• Significant hands-on experience with at least two of the following tools: Gearset, Copado,Flosum.
• Solid understanding of Salesforce architecture, metadata, and development lifecycle.
• Familiarity with version control systems (e.g., Git) and agile methodologies

Key Responsibilities:

• Design, implement, and manage CI/CD pipelines for Salesforce deployments using Gearset, Copado, or Flosum.
• Automate and optimize deployment processes to ensure efficient, reliable, and repeatable releases across Salesforce environments.
• Collaborate with development, QA, and operations teams to gather requirements and ensurealignment of deployment strategies.
• Monitor, troubleshoot, and resolve deployment and release issues.
• Maintain documentation for deployment processes and provide training on best practices.
• Stay updated on the latest Salesforce DevOps tools, features, and best practices.

Technical Skills:

• Deployment ToolsHands-on with Gearset, Copado, Flosum for Salesforce deployments
• CI/CDBuilding and maintaining pipelines, automation, and release management
• Version ControlProficiency with Git and related workflows
• Salesforce PlatformUnderstanding of metadata, SFDX, and environment management
• Scripting
• Familiarity with scripting (e.g., Shell, Python) for automation (preferred)
• Communication
• Strong written and verbal communication skills

Preferred Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.

Certifications:

Salesforce certifications (e.g., Salesforce Administrator, Platform Developer I/II) are a plus.

Experience with additional DevOps tools (Jenkins, GitLab, Azure DevOps) is beneficial.

Experience with Salesforce DX and deployment strategies for large-scale orgs. 

• Previous experience working with a custom theme and/or the Storefront API
• Working knowledge of Shopify's theming system and Liquid templating
• Working knowledge of Shopify's object/properties, AJAX API, and Meta fields
• A bachelor's degree in information technology, computer science, or a related discipline

Job Description

Responsibilities: -

• To understand the specifications and programmed it.
• To articulate unit test case and unit test the programmer
• Producing clean, efficient code based on specifications.
• Verify and deploy programs and systems.
• Gather and evaluate user feedback.
• Recommend and execute improvements.

Job Requirement: -

• Experience in Microsoft ASP, C#, SQL server, and github.
• Experience with software design and development in a test-driven environment.
• Experience with databases.
• Ability to learn new languages and technologies.
• Good communication skills.

Who can Apply: -

Education: -No bar

Experience: -Good to have:- BFSI domain and professional certification

• Identify & document the Scope of Work (SOW), objectives and any assumptions.
  
• Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
  
• Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
  
• Establish and maintain relationships with third parties/vendors.
  
• Seek opportunities for improvement and suggest new projects.
  

• Ensure availability of all the tools and resources before initiating a project.
  
• Prepare and maintain timelines for the effective tracking and completion of the project.
  
• Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
  
• Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.

• Maintain timesheet logs for all the resources.
  
• Create and maintain comprehensive project documentation, plans and reports.
  
• Ensure standards and requirements are met through conducting quality assurance tests.
  
• Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.

• Excellent communication (verbal & written), interpersonal and consulting skills
  
• Ability to manage multiple teams and projects simultaneously
  
• Excellent organization and time management skills
  
• Ability to meet targets and deadlines.
  
• Quick thinking, problem solving skills
  
• Detail-oriented
  
• Budget management
  
• Confident, pleasant personality, ambitious, self-motivated.
  

​We offer competitive compensation and benefits.