
Who are we?
SocialPilot, a SaaS product, is an easy-to-use social media marketing tool that helps professionals, teams, and businesses automate their social media management. It helps customers at every step – right from publishing posts on their profiles to analyzing their posts’ performance.
About the role:
- Profile - Conversion Rate Optimization
- Role - Full-time
- Grade - Manager / Senior Manager
- Location - Remote - Work from home / anywhere
- Work hours - Mon to Fri / Day Shift
You will be:
- Creating conversion optimization strategies using both qualitative (page evaluations, UX design principles, site reviews) and quantitative (traffic source analysis, web analytics tools) sources
- Conducting internal planning meetings and lead the development of A/B & multivariate testing road maps that will lift conversion rates
- Establishing and maintaining a clear backlog, and defining the optimization roadmap that will increase conversion, customer engagement, and other KPIs
- Aligning stakeholders on root issues and opportunities based on statistical data based evidence
- Identifying optimization opportunities, analyzing and interpreting site usage data and trends through rich and in-depth data analysis, consumer research (quantitative and qualitative), and usability studies.
- Creating high-quality, comprehensive deliverables such as project strategy decks, creative briefs, and weekly/monthly reports
- Troubleshooting and spotting existing issues with optimization test set-ups and present results internally through the production of high-quality documentation
- Organizing and visualizing website data to analyze, identify, and address friction points on a prospect’s path to conversion
What are we looking for?
- A data obsessed CRO Manager to help us convert prospects to users through each stage of the customer journey. The ideal candidate will not only help uncover and collect accurate data but connect the dots between data and the desired business outcomes. Above all, we are looking for a resilient team player who will revisit and re-experiment till the code is cracked
- 5+years' experience working specifically in CRO and Analytics
- Prior experience in working in the B2B/ SaaS setup in the international markets
- Advanced understanding of Web analytics such as Google Analytics, Adobe Omniture
- Deep understanding of conversion/persuasion best practices
- Good understanding of UX/UI design principles
- Copywriting skills, particularly the ability to write compelling value propositions
- Hands-on experience with any conversion optimization testing tools such as LiveBall, Optimizely, SiteSpect, Test&Target, HotJar, Unbounce, etc.
- Ability to manage multiple projects with rapidly changing variables and eager to take end-to-end ownership with little supervision
- Excellent attention to detail and strong organizational skills
- Proactive and self-motivated to seek answers, generate ideas, and develop new skills
- Impeccable English communication skills
About SocialPilot
For too long, too many SMBs and growing agencies have put up with underwhelming marketing software products that are “cheap” but painful to use, have too many frustrating features, and have severely delayed customer service and overall a very disappointing experience. And sure enough, as these agencies grow, they find themselves locked in annual contracts worth thousands of dollars for software products that they thought were “discounted”.
SocialPilot was created in 2014 to change this.
At SocialPilot, we believe that irrespective of the ticket size, SMBs and agencies deserve enterprise-class software that creates joyful experiences in their day-to-day marketing work. We think that being price competitive does not mean cheap and that just because an agency grows, does not mean that we should start charging them ridiculously. And yes, each and every customer’s business is equally important and deserves immediate attention including 24x5 chat, emails, and phone calls.
Today, over 9000 agencies and SMBs use SocialPilot to manage their social media publishing, analytics, and social engagement while collaborating with their team and clients.
Our impact so far
- Helped 9000+ marketing agencies and SMBs
- 1 billion+ social media posts published
- One of the fastest growing SaaS companies in India as listed by Inc 42
- Ranked as a “Great Product” consistently by G2, Capterra, SoftwareSuggest, and TrustRadius
What we believe in
- Customer Obsession We put customers first while making decisions and planning future goals
- Ownership We believe in taking ownership of areas that we’re working on. We own up to our - successes and failures. Moving the needle matters more than just busywork
- Relentless When it comes to creation & innovation, we stop at nothing. We might fail at the first attempt, but we rise back fast to try again
- Nimbleness We respond rapidly to changing circumstances and customer needs
- Collaboration Our collaboration efforts extend to our partners and customers along with our internal team. We are stronger together
Why join us
- Work-life balance 5-days work week to help you make the most of work and life
- Open door policy Strong communication and transparency go a long way in creating stress-free workplaces. Got a question? Just ask the right person without any bureaucracy
- Zen-like workspace A modern, aesthetically pleasing workspace with an all-inclusive cafeteria and dedicated conference/meeting rooms
- Unwind Catch up with your colleagues or guests at our chic cafeteria for coffee or our catered lunches. Challenge your team at air hockey or perhaps catch the live cricket match while you’re at it
- Celebrate From birthdays to festivals - we don’t miss any occasion to celebrate however small or big

About SocialPilot
About
SocialPilot is on the lookout for someone who will be responsible for owning and implementing end-to-end strategies to improve the conversion rates from our website and marketing campaigns across different paid and organic channels.
The ideal candidate would use a data-driven approach to identify areas of improvement, design and execute structured experiments on a regular basis, and develop a robust CRO process to scale the efforts.
What You will Do:
- Organize and visualize website data to analyze, identify, and address friction points on a prospect’s path to conversion.
- Design experiment hypotheses using both qualitative (page evaluations, UX design principles, site reviews, heatmaps and session recordings) and quantitative (traffic source analysis, web analytics tools) sources.
- Design and implement various A/B testing, multivariate, and other experiment strategies to optimize not only landing pages and funnels, but also chatbots, pop ups, emails and other marketing assets.
- Establish and maintain a clear backlog, and defining the optimization roadmap that will impact conversions, user engagement, and other KPIs.
- Work closely with the stakeholders and collaborate with cross-functional teams including design, development, and content to plan and execute experiments.
- Continuously monitor, document, and report key performance indicators (KPIs) and insights to stakeholders. Recommend improvements, refine and iterate tests based on this data.
- Create a thorough, replicable, scalable framework for continuous experimentation and improvement.
- Align stakeholders on root issues and opportunities based on data-backed evidence.
- Troubleshooting existing issues with analytics and optimization set-ups and present results internally through the production of high-quality documentation.
- Creating high-quality, comprehensive deliverables such as project strategy decks, creative briefs, and weekly/monthly reports.
What are you like
- At least 5-6 years of experience in B2B SaaS marketing teams, with a focus on conversation optimization and growth marketing efforts.
- Experience in running and analyzing A/B, split, and multivariate tests end-to-end.
- Strong understanding of conversion copywriting, user experience and web design principles.
- Proficiency in data and customer analytics principles and tools including but not limited to Google Analytics 4, HubSpot, MixPanel and data visualization tools like Google Looker Studio.
- Ability to work with cross-functional technical teams on website tracking and troubleshooting. A good understanding of Google Tag Manager is preferred.
- Experience working in a fast-paced, dynamic work environment.
- Excellent oral/written communication and collaboration skills.
About SocialPilot
SocialPilot empowers over 12,000 agencies and SMBs to manage their social media publishing, analytics, and social engagement while collaborating with their team and clients.
We’re a high-growth bootstrapped B2B SaaS company with healthy profitability and a solid runway.
SocialPilot is nominated as one of the 5 startups across India for the prestigious Economic Times Startup Awards in the Bootstrap category.
Our impact so far
- Helped 12,000+ marketing agencies and SMBs across the globe
- 5 billion+ social media posts published
- One of the fastest-growing SaaS companies in India as listed by Inc 42
- Ranked as a “Leader” consistently by G2, Capterra, SoftwareSuggest, and TrustRadius
- Nominated as one of the 5 startups across India for the prestigious Economic Times Startup Awards in the Bootstrap category
- Named as the Top 10 Bootstrapped Startups in India
- Consistently ranked as a “Great Product” consistently by G2, Capterra, and TrustRadius
- Officially a Great Place to WorkTM - Certified startup
- Rated by YOUR STORY as the Number 1 social media scheduling tool
What we believe in
- Customer Obsession: We put customers first while making decisions and planning future goals
- Ownership: We believe in taking ownership of areas that we’re working on. We own up to our – successes and failures. Moving the needle matters more than just busywork
- Relentless: When it comes to creation & innovation, we stop at nothing. We might fail at the first attempt, but we rise back fast to try again.
- Nimbleness: We respond rapidly to changing circumstances and customer needs
- Collaboration: Our collaboration efforts extend to our partners and customers along with our internal team. We are stronger together.
Why join SocialPilot?
- Complete transparency on strategy, business metrics, key performance indicators, and major initiatives across the organization
- No micromanagement: Own up your work and be accountable without the need for close supervision.
- Great team: Work with a great team with diverse backgrounds from world-class organizations
- Personal growth: Design a personal learning plan and utilize organizational resources to achieve the goals.
Candid answers by the company
Empower marketing agencies and SMBs to manage their social media publishing, analytics, and social engagement while collaborating with their team and their clients.
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GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.
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Owner of the Self-Help knowledgebase of GaragePlug.
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-
Renewals
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Apply through this link
https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support
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- Work with outside vendors to provide a stable network environment.
- Ensure continuous network operations through the design and implementation of resilient services and appropriate failover capabilities.
- Implement and maintain disaster recovery plans to ensure network infrastructure resiliency and recoverability.
- Participate in the validation and periodic testing of recovery procedures.
- Develop and manage multiple concurrent project plans to effectively implement information technology solutions.
- Communicate the scope, goals, deliverables, and significant milestones.
- Effectively communicate project expectations with team members and project stakeholders.
-Proactively identify, communicate, and resolve project issues.
- Identify, implement, monitor and maintain network services including the existing VoIP infrastructure, wireless, LAN/WAN topologies, and process control networks.
- Participate in administration and support of networks, security, telephony, video, wireless and operations.
- Manage and implement planned changes in pre-scheduled maintenance windows off hours.
- Deliver end-user support to a regional user base on a timely basis and in accordance with department standards, consistent with legal and statutory requirements and with industry best practices.
Skills/Qualifications (include Education, Skills & Experience) :
- Bachelor's degree in Computer Science\related area or equivalent work experience and knowledge.
- 7 - 10 years of experience in network and telephony planning, design, and management for a global company.
- Cisco route & switch CCNP certifications are required.
- Voice and/or security certifications are preferred.
- Possess expert knowledge of network and data communication protocols and technologies.
- Able to design, implement and support converged networks with voice, data, video and wireless access.
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- Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm.
- Excellent English verbal and written communication skills; ability to communicate effectively with end-users, IT professionals and management.
- Demonstrated skills in network project planning and management, documentation, problem-solving and work prioritization.
- Proven technical project management and documentation skills.
- Must be both team-oriented and self-motivated.
- Willing to travel, domestic and international.


- Hands on Expert in UI/Front End Engineering/Development specifically React,
- Redux, NodeJs who can code, design and own front end development and code.
- Experience in React v16, Reach Redux, React Fibre and JavaScript advance (ES6+),
- Experience in Advance State Management [Example: Redux, Mobx, RxJs, GraphQL etc]
- Good experience on UI framework like Angular JS/ Vue JS/ Ext JS/jQuery/ React JS or equivalent SPA framework
- Experience in HTML5, Javascript CSS3, ExpressJs, GraphQL
- Strong understanding of Rest APIs, Web Sockets, Service Workers, HTTP/S Protocol, Web Security and Cloud Infrastructure, CI/CD, Web Packaging and Optimization, UX and Styling.
- Expertise in Advance Java-Scripts
- Knowledge and experience with Data Structure and Design methodologies.
- Problem solving skill
- Good experience working in Agile/Scrum teams
- Good written and verbal communication skills.

● Be responsible for programming and software development using various programming languages and related tools and frameworks, reviewing code written by other programmers, requirement gathering, bug fixing, testing, documenting and implementation.
● Good understanding of GoLang and microservices
● To take up development and deployment of native code to manage the customer facing platforms
● Explain complex technical issues to project managers, developers, application leads and architects in an easy to understand manner, and recommend clearly thought out solutions.
● Knowledge of Integration Design patterns for building middleware systems from the ground up
● Knowledge of Web Services Interoperability, standards and ability to suggest, criticize and formulate solutions in a multi-vendor and architecture discussions.
● Develop solutions by designing system specifications, standards and programming
● Troubleshoot issues and provide bug fixes
● Knowledge of Security, Logging, Auditing, Policy Management and Performance Monitoring and KPI for end-to-end process execution
● Provide status updates and reporting metrics to the program leadership and contribute towards on-time and on-budget delivery



Ideal Candidate Profile (Essential Attributes)
- Expertise and Prior experience in JavaScript environment [Node JS/ PHP/ React JS/ React Native]
- Prior work experience in B2C start-ups (unicorn scale)
- Excellent coding skills with experience in building system architecture, databases
- Exposure to version control, documentation tools, progress management tools
- Must have built application from scratch and scaled to a sizable user base.
Desirable Attributes
- Experienced to work in agile environment
- Prior experience to host applications on cloud
- Able to work in fast paced evolving environment
- Ability to learn and adopt new tools/ technology
Target Industry/Sector
- Consumer Internet Companies – B2C
Key Responsibility Areas:
This will include but not limited to
- Development and building of large-scale applications which is scalable, high performing and resilient
- Understand product requirement and develop/deploy end-to-end scalable technology systems for our ed-tech business
- Setting up the technology infrastructure to host website and apps for our customers
- Integrate third party tools as per the product requirements
- Own the development and operations of our website, apps and database
- Regularly manage, test and fix issues related to security and performance
- Continuously strive to meet the development timelines with minimum bugs
- Maintain good coding practices to ensure quality, documentation, low maintenance
- Work closely with product owner, business owner and testing team to ensure timely and satisfactory product release
- Regularly stay in touch with technological changes in the industry and implement necessary changes to keep our technology ecosystem updated
- Any other items as deemed necessary for effective functioning and growth of the function
To know more about Centum Learning Ltd. please use the below links.
Brochure: http://centumlearning.com/documents/Centum_Brochure.pdf">http://centumlearning.com/documents/Centum_Brochure.pdf
Website: http://www.centumlearning.com/">http://www.centumlearning.com/


Intro
We are looking for an Software Engineer (SDE1) to join our team and drive the technology growth of our pay later platform. At Rely, we want passionate and talented individuals that want a challenge building the next generation payment products for Millennials across Asia. Together we will build the best products using amazing technology.
What will you do
- Design and implement business critical, high performance large scale services.
- Translate business requirements into scalable and extensible design.
- Coordinate with cross functional teams (Data, UX, QA etc.) on planning and execution.
- Continuously improve code quality, product execution and customer delight.
- Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies.
- Building and managing automated build/test/deployment environments.
- Work with team members on functional and nonfunctional requirements and spread goals across the team.
What will you need
- 2+ years of hands-on experience with python and a backend framework (ideally django)
- 1+ years Hands-on experience working with Javascript and JS frameworks (Angular, React)
- Hands-on experience in designing, developing, testing and deploying applications large scale applications in any language or stack
- Experience working with high scale distributed systems.
- Practical knowledge of scalable software design.
- Good working knowledge of AWS
- Proficient with APIs, web protocols, OAuth, git.
- Ability to understand and implement Continuous Integration and Continuous Delivery.
- Well versed with Lean methodologies, TDD and Test Engineering and Automation.
- Ability to design and implement low latency RESTful services.
- Willingness to learn new languages and methodologies.
What would be a bonus
- Experience in production environments with large data sets
- Experience in scaling systems to millions of users.
- Work experience in a fast-growth startup
- Experience in DevOps tools but not limited to Docker, Kubernetes
- Experience in Gunicorn and Nginx

