Fresher Most Welcome (Education Background – Marketing only)
Must have Good Knowledge with Marketing
Must have Knowledge with Product Sales
Experience with Product Sales or Marketing (Plus Point)
Shubham Vishwakarma
Full Stack Developer - Averlon
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Company: IDFC First Bank
About the company:
IDFC Limited was set up in 1997 to finance infrastructure projects in India. With time, the company diversified into asset management, institutional broking and investment banking. In 2014, the Reserve Bank of India granted in-principal approval to IDFC Limited to set up a new bank in the private sector.
Role Overview:
QA Overview: A Quality Analyst with a focus on Automation and Manual Testing is responsible for ensuring the quality of software products across web, mobile, and API platforms. This role involves designing, implementing, and executing test plans, both manually and through automated testing tools, to identify and address defects. The Quality Analyst will also be proficient in database testing, ensuring the integrity and reliability of data interactions within the system.
Job Description
Job Title: QA tester
Location: Chennai
Compensation: Commensurate with Experience
Experience: 5-10 Years
Qualification- Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)
Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)
- Proven experience in both manual and automated testing.
- Strong proficiency in automation tools (e.g., Selenium, Appium) and scripting languages.
- Experience with web, mobile, API, and database testing.
- Familiarity with agile development methodologies.
- Excellent analytical and problem-solving skills.
- Key Competencies: - Automation scripting (e.g., Java, Python, JavaScript), SQL and database querying skills - Attention to detail - Collaboration and communication - Analytical thinking
Key Responsibilities:
- Test Planning and Design: Develop comprehensive test plans based on project specifications. Design and document test cases for web, mobile, API, and database testing. Collaborate with development teams to understand system requirements.
- Automation Testing: Develop and maintain automated test scripts using industry-standard tools (e.g., Selenium, Appium). - Execute automated test suites and Analyse results. - Identify opportunities for test automation and implement efficient testing strategies.
- Manual Testing: Execute manual test cases for functional, regression, and performance testing. - Document and report defects, providing detailed information for developers. - Conduct exploratory testing to identify unforeseen issues.
- Web, Mobile, and API Testing: Perform end-to-end testing of web and mobile applications. - Validate API functionality and integration points. - Ensure compatibility across different browsers and mobile devices.
- Continuous Integration: Design, implement and maintain CI pipelines for automated testing and deployment - Integrate automated tests into CI workflows to enable early detection of defects - Continuously assess and optimize CI processes for speed, efficiency and reliability
- Database Testing: Develop and execute SQL queries to validate data integrity. - Verify data transformations and migrations. - Identify and address performance issues related to database interactions.
- Collaboration: Work closely with developers, product managers, and other stakeholders to understand requirements and user stories. - Participate in agile ceremonies, providing input on quality-related aspects.
- Test Documentation: Maintain detailed and organized documentation of test cases, results, and issues. - Create and update testing documentation as the application evolves.
Key Responsibilities:
- Prepare the most effective sourcing approach and plan based on the final requirements, including sourcing platforms, acquisition pitch, acquisition funnel, etc.
- Drive the sourcing efforts and ensure the right quality of candidates are sourced based on the requirements and within the committed timelines.
- Communicate role specifications and terms to the candidates clearly and transparently.
- Drive negotiations with the candidates and help resolve their queries and concerns effectively.
- Communicate any specific requests or modifications required by the candidate to the Engagement Manager proactively.
- Ensure a clear track of progress, transparency, and coordination within the Expert team.
- Screen applicants on call to ensure they meet the necessary technical qualifications and requirements for the respective roles.
- Evaluate candidates' technical skills, knowledge, and abilities based on the job description.
- Provide constructive feedback and maintain detailed records of candidates' technical evaluations, feedback, and assessment outcomes.
- Generate regular reports on sourcing activities and other relevant data points.
- Stay updated with emerging technologies, industry trends, and best practices in technical screening methodologies.
- Continuously refine and optimize the technical sourcing process to enhance efficiency, effectiveness, and candidate experience.
Job Summary:
We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.
Responsibilities:
- Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
- Set performance goals for the team and ensure that they are met or exceeded.
- Define and implement a scalable support model to accommodate growth and changing customer needs.
- Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
- Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
- Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
- Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
- Train and coach agents on effective communication and problem-solving techniques to improve their performance.
- Build and maintain strong relationships with customers to ensure loyalty and retention.
- Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
- Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.
Qualifications:
- Bachelor's degree in business, management, or a related field.
- Minimum of 5 years of experience in customer support or related fields.
- Experience building and managing a team of agents in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
- Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Knowledge of Agriculture Products and Farming is a plus.
- Knowledge of the Monarch product line or similar technical field is a plus.
- Flexibility to work in different time zones.
React.js
Javascript
Redux/FluxThe ideal candidate will be responsible for developing highly scalable and secure code.
- Proficient in client & server-side JavaScript, HTML5, CSS3 and webpack
- Competent in building single page web applications using Node.js and React Js
- Redux for state management
- Universal rendering (Client-side rendering and Server-side rendering)
- Experience with cross-browser, cross-platform, and design constraints on the web
- Experience in developing automated unit and functional tests
- Experience in an agile development process
- Solid knowledge of algorithms and design patterns
- Have a passion for quality and writing clean, readable code that scales and performs well
- Good interpersonal communication skills
- 1+ years of software design and web application development
Culture
- Fast-paced, intellectually stimulating, steep learning, and growth
- Close-knit, hardworking, supportive colleagues
- Challenging work
- Flat organization with no hierarchy
- If you like problem solving, and love latest technology, there are very few better places
How we are different
-We are young and dynamic team who are obsessed with solving business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to business problem rather than technology
Why to join us
-We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career
-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
-There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz
-Get mentored by the best in the industry
-Flexible working hours
-Perks best in the industry
- Experience in full-cycle recruiting
- Proficiency in recruitment software and social media recruiting techniques
- Proven ability to identify and attract top talent
- Strong communication and interpersonal skills
- Ability to build and maintain strong relationships with candidates and hiring managers
- Knowledge of labor laws and regulations
- Bachelor's degree in Human Resources, Business Administration, or related field
- Experience in the travel or hospitality industry is a plus
- Professional certification in HR or recruiting is a plus
- Proven experience of 1-2 years
- Immediate joiner from the location of Noida and Delhi NCR only.
Here's a brief introduction about Purplebox -
We have expertise in building teams for organizations in various domains such as Enterprise, SaaS, eCommerce, and HFT. We have experience in building strong technology teams for companies like Amazon, Flipkart, Sumo Logic, Uber, Booking.com, Microsoft, Adobe, Media.Net, Wingify, GreyOrange, Mindtickle, Springboard, Domino Data Labs, Tekion Corp, Tower Research Capital, and a few others.
We also have built teams from the ground up in India for various start-ups for organizations headquartered in the UK and US regions.
Responsibilities:
- setup and manage business processes and reporting
- work with senior management to achieve business goals
- supervise operations and processes in production, finance and sales
Requirements:
- Ability to work well in a team
- Strong analytical skills
- Written and verbal communication
- Good Written and Oral English/Hindi
Docker
Kubernetes
PythonWe are looking for people with programming skills in Python, SQL, Cloud Computing. Candidate should have experience in at least one of the major cloud-computing platforms - AWS/Azure/GCP. He should professioanl experience in handling applications and databases in the cloud using VMs and Docker images. He should have ability to design and develop applications for the cloud.
You will be responsible for
- Leading the DevOps strategy and development of SAAS Product Deployments
- Leading and mentoring other computer programmers.
- Evaluating student work and providing guidance in the online courses in programming and cloud computing.
Desired experience/skills
Qualifications: Graduate degree in Computer Science or related field, or equivalent experience.
Skills:
- Strong programming skills in Python, SQL,
- Cloud Computing
Experience:
2+ years of programming experience including Python, SQL, and Cloud Computing. Familiarity with command line working environment.
Note: A strong programming background, in any language and cloud computing platform is required. We are flexible about the degree of familiarity needed for the specific environments Python, SQL. If you have extensive experience in one of the cloud computing platforms and less in others you should still, consider applying.
Soft Skills:
- Good interpersonal, written, and verbal communication skills; including the ability to explain the concepts to others.
- A strong understanding of algorithms and data structures, and their performance characteristics.
- Awareness of and sensitivity to the educational goals of a multicultural population would also be desirable.
- Detail oriented and well organized.
.NET
AngularJS (1.x)
HTML/CSSRequired Skills Description
Experience Level:- 4 –7 Years of Experience
Mandatory Skills –
- Good Coding Skills
- Hands-on Experience Angular or React or Vue or Typescript
- Sound knowledge on RESTFUL APIs
- Should have executed projects where .Net and Microsoft technologies have been used and should have a good understanding of the same.
Secondary Skills
- Knowledge .Net Core, WEB API framework
- Knowledge of HTML and CSS
- SQL Server and PL/SQL
- Understanding of Design Patterns
Interpersonal Skills
- Good in communications (Verbal and Written)
- Should have worked individually or in team
Amazon Web Services (AWS)Javascript
MongoDB4+ years of experience working in a relevant software engineering role.
Expertise in designing highly-scalable and performant micro-services and storage layers using common frameworks, languages, and infrastructure (e.g. Java, MySql, AWS, Docker).
Experience in frameworks such as Spring Framework, Spring Boot and Hibernate.
Familiar with front-end languages like Javascript with toolkits like Angular.js 4+
Experience in implementing and deploying micro-services in Cloud (eg: AWS).
Experience in CI/CD tools such as Kubernetes.
Experience in version control tools such as GIT, GitHub and BitBucket.
Familiar with testing frameworks such as JUnit, Selenium.
Familiarity with web security a plus.
SaaS /Internet company background: web-based, hosted on AWS.
Experience in an Agile and Scrum environment.
Experience working for a rapidly scaling start-up.
Comfortable with the web engineering lifecycle.
Passion for delivering high-quality web functionality with quick turnaround times.
Comfortable working in a fast-moving team environment.
Data-driven and strongly motivated by success and learnings through experiments and metrics analysis.
Responsibilities:
Design and implement scalable systems and infrastructures.
Measure your work thoroughly, analyze results and generate hypotheses to drive new product changes through A/B testing.
Setup monitoring and testing of your APIs and services to better understand real time health of your products.
Break-down complex problems into solvable pieces of work for other engineers.
Depending on your specialization, projects/initiatives may include: Security, scaling distributed systems, working on our core services related to user management, building out new verticals, guiding new engagement features, scaling traffic/imports/exports, managing APIs.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon