Content Writer

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe, and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers Intuitive is the fastest growing top-tier Cloud Solutions and Services company

JD:

Years of Database Technologies experience:

• 8+ Years supporting Core database technologies

Mandatory Skills:

• Experience in providing 24x7 support
• Highly organized and self-motivated, handling multiple projects and deadlines
• Experience in multiple core SQL database technologies like Oracle, SQL Server, MySQL, 
• Certification in some of the Cloud Database technologies like Oracle Cloud, AWS RDS, Aurora, Azure SQL Server, GCP Databases
• Experience in designing, building, and supporting highly available databases using Oracle RAC, MySQL master/slave configuration, MongoDB replica Sets, SQL Server Always On etc.
• Experience in migration and conversion of heterogeneous & homogeneous databases from on-prem to cloud platforms like AWS, GCP, Azure
• Cloud migrations skills from basic networking, storage, capacity planning, performance benchmarking
• Experience in Oracle Cross-Platform database migration and use of transportable tablespaces
• Experience in using native database backup and recovery technologies like Oracle RMAN and Cloud Platforms backups like AWS Snapshots, AWS S3
• Experience in Databases Performance Tuning, Capacity Planning and Benchmarking

Highly Desirable Skills:

• Experience in 2-3 Automation technologies like Ansible, Bash, Chef, Puppet, CloudFormation, Terraform etc.
• Experience in installing, configuring, and managing database monitoring technologies like Oracle OEM, Percona’s Monitoring Toolset (Promethius), HPOV, Newrelic
• Experience in supporting Big Data Technologies, Data Warehouse, Data Lake, Data Analytics and Machine Learning solutions

Communications Executive

Key Responsibilities:

• Creating and bringing out quarterly newsletter, case study booklets, annual report
• Create and draft News releases, articles, editorials, publications, and Case Studies, Testimonials & other written communication products.
• Manage the organization's social media presence and develop engaging content to increase visibility and engagement.
• Provide support to team members on effective communication practices.
• Ensure that all communication materials adhere to the organization's brand and messaging guidelines.
• Good communications skill to communicate within the internal team Pan-India & external stakeholders.
• Design of banners, standees, and other communication materials for the centres, events, etc. Preferable – Good understanding of design principles

Requirements:

• Bachelor's degree in Mass Communications
• Excellent written and verbal communication skills.
• Experience developing and executing communication materials.
• Good understanding of design principles
• Experience of 1 to 2 years

If you meet the above requirements and are passionate about communication, public relations, and marketing, we encourage you to apply for this exciting opportunity.

• Must have relevant experience of 3/7 years in working with Shopify and Shopify Plus stores
• Strong hands to Install & Customize new Shopify
• Basic experience in writing Ruby scripts to runpromotions
• Experience in integrating external API’s
• Proficiency in 3^rdparty integration like ERP- Netsuite, SAP, Odoo, Microsoft Dynamics, Sage, Epicor etc.
• Experience in Implementing Shopify Ajax API, Admin APIs and configuring third partyapps
• Experience working with the following technologies: JavaScript (JQuery), XML, JSON, SQL, PHP, CSS3
• Good knowledge of front-end development and liquid programming language
• Knowledge in other E-Commerce platforms like Magento, woo-commerce, Big-commercewill be 
• Hands on Experience with OOP PHP (2+years)
• Familiarity with GIT
• Understanding of building custom, private and embeddedapps
• Demonstrated ability to adapt and work with team members of various experience levels
• Ability to work with minimal direction with a focus on customer satisfaction
• Communication should be excellent.

Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.

In the upcoming months, we have planned to launch our business in multiple cities in India. And also, are working closely with India’s top unicorns and building our other verticals.The upcoming months will be full of growth and finding the best potentials to grow faster with us. 

At Glint, we believe in working in a collaborative environment. We  practice flat hierarchy with more transparency and good flow of information.

We are currently looking for a Customer Experience  Associate, Chennai.

Who are you at Glint ?

At Glint, you will be the customer champion who helps us to build better relationships with our customers and also play a vital role in building customer experience. 

What will you do at Glint?

Customer Experience Associate will be the first point of contact to the customer of Glint. The customer experience associate should handle the customer relationship management and helps in retaining the customers in the customer through proper communication and resolution.

• Handling customer queries through inbound/outbound chat and phone calls.
• Exploration and fact finding - Converting business problems into metric driven statements, identifying underlying hypotheses and determining/creating metrics that will accurately represent the problem as well as the solutions.
• Benchmarking, Insights and recommendations - Consistently keeping an eye on the business metrics and variations in them to:
• Help stakeholders understand changes in the voice of customers/partners. 
• Provide RCAs on hits and misses in business performances.
• Collaboratively work with the operation team. 

What we’re looking for:

•  Consistent performer who handles stressful situations and deadline pressures.
•  Experience of 1 - 3 years of experience in customer support.
• Also, freshers with good communication and wanted to work in startup 
• Candidates who have handled the non voice process will be preferred. 
•  Ability to work in a collaborative environment.
•  Empathy with a knack for understanding what a customer really needs and why they need it
•  Bachelor's degree in any discipline.

Skills we are looking for: 

• Strong customer engagement skills
• Strong communication skills 
• Very strong relationship skills 
• Good problem solving and analytical skills
• Demonstrated ability to develop creative solutions

Job Description:

A sales development representative (SDR) is responsible for outbound sales prospecting for the Enterprise segment. Rather than trying to close deals, his/her work revolves around generating and qualifying new leads and moving them through the sales pipeline, until they’re ready to talk to the account executives/sales closers.

He/she has to validate and screen potential customers given by LDRs (Lead Development Representatives) who can benefit from our products. As the first line of communication with prospects, ideal SDRs should have a strong understanding of the sales process, excel at researching leads, understand key pain points, start new relationships, and set our sales closers up for success. You should be a quick learner with strong communication skills and have the ability to showcase our offerings compellingly. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability.

Role & Responsibilities

• Generate Sales Qualified Opportunities from various lead generating channels through LDRs, LinkedIn, Company Reports and profiles etc.,
• Design email campaigns (persona wise) to generate interest in the leads.
• Do discovery meetings to understand the pain points of the prospects.
• Do email/calls to the target audience to generate interest and fix demo appointments.
• Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
• Build relationships by nurturing warm prospects and finding new potential sales outlets.
• Manage and maintain a pipeline of interested prospects and engage sales executives for the next steps.
• Identify best practices to refine the company’s lead generation.

Desired Candidate Profile

• Bachelor’s/Master’s Degree from an accredited University with relevant 0-2 years of sales experience.
• Must have strong interpersonal, communication, and presentation skills across a variety of channels (email, social media, phone, etc.)
• Should showcase a target-oriented approach toward his/her work.
• Possess a research-oriented approach to identifying opportunities.
• Prior automotive experience is preferred but not mandatory.
• Willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of internal and external customer service.
• Strong desire and ability to come up with innovative ideas.
• Ability to see problems as opportunities.
• Prior experience in using CRM is preferred but not mandatory.

Employment Type Full-time

Work Time US and Latin America time zone

Apply through this link

https://garageplug.freshteam.com/jobs/ekCAEEHYZvAD/sales-development-representative-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/ekCAEEHYZvAD/sales-development-representative-us-latin-america

• Identifying, generating, and qualifying leads of Educational Institutes through a mix of cold calls by using social media tools at the general disposal
• Fixing a virtual meeting with these potential prospects, identifying their pain points, presenting
• Companys offerings to them and ultimately onboarding them as our partners.
• Thus, the incumbent will be responsible for the entire sales cycle- Right from lead generation to onboarding the educational institutes.
• Once an institute is onboarded, the incumbent will act as a relationship manager and will ensure a seamless customer experience throughout his association with the company.
• Constantly identifying the potential to upsell to existing clients through giving the BEST post-sales service to the client.

What’s there for you?

• The chance to live a true startup life and do things from scratch thereby gaining an enriching experience.
• Platform to showcase your talent as a city lead and grow into a state head in no time
• Lucrative incentives are paid EVERY MONTH and not at the end of a quarter or a year.
• An opportunity to work directly with FOUNDERS OF the company and thereby be a part of the foundation/core team.

Key Competencies:

• EXCELLENT interpersonal, presentation, and communication skills.
• GO-GETTER ATTITUDE.
• Extremely high passion for sales.
• High resilience- Ability to bounce back instantly even after multiple rejections.
• Potential and Mindset to live a true- startup life.
• Ability to build and maintain Client Relationships.
• Strong Negotiation Skills.
• Ability to prospect and identify potential opportunities.
• Passion for Education and Technology.

Evaluation Buckets:

The candidate would be evaluated on the following criteria:

• MINDSET
• INTENT
• Sales Acumen
• Presentation and Communication Skills
• Stability
• Flexibility
• Past Experience