Data Model & UDX

What are we looking or

1. Women-only
2. Experience in Sales and/or customer consulting
3. Ability to understand and handle data sets through google sheets and Excel
4. Experience: 1-2 Years

Job Role:

1. Convert highly qualified leads into Savage members, by consulting and guiding them based on their conditions and requirement
2. Assess ways to optimize the overall top of funnel lead flow at Savage by working with external communities
3. Create weekly reports on work done, what worked and what did not work.
4. Be the voice of prospective customers in the system

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

ROLE - HR Executive

We're seeking a qualified Hr Executive to recruit a sales executive in regard to selling annual car and bike subscription products that our customers have grown to rely on. We are a growing platform and are required to target customers by hiring more sales executives on daily basis.

We are open for BDA, TL, and BDM profile

Experience:0.6-4 years

Job Location: Work from home

Selection process:- Business Development Manager round.

Qualification: B.com, BBA, MBA in Hr

Salary offered: 20-25k

Working days: 6 working days with Sundays off

Shifts: 10:00am -7:00pm

Mandatory language: Hindi and English

Laptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.

Additional Compensation: If applicable, this will be decided on the basis of your designation.

What you'll do:

· Perform complex application programming activities with an emphasis on mobile development: Angular, ionic, Node, TypeScript, JavaScript, Apache Cordova, RESTful APIs and more

· Assist in the definition of system architecture and detailed solution design that are scalable and extensible

· Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible

· Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework

· Become a subject matter expert for our mobile applications

· Deliver amazing solutions to production that knock everyone’s socks off

· Mentor junior developers on the team

What we’re looking for:

· Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.

· A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.

· A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.

· Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone.

· Flexible and willing to accept change in priorities, as necessary

Preferred Qualifications:

· Proficient with Apache Cordova framework

· Built or maintained custom Cordova plugin

· Demonstrable knowledge of native coding background in iOS

· Understanding of Apple certificate and profile management

· Experience developing and deploying applications within Kubernetes based containers

· Experience in Agile and SCRUM development techniques

Job description Position: Data Engineer Experience: 6+ years Work Mode: Work from Office Location: Bangalore Please note: This position is focused on development rather than migration. Experience in Nifi or Tibco is mandatory.Mandatory Skills: ETL, DevOps platform, Nifi or Tibco We are seeking an experienced Data Engineer to join our team. As a Data Engineer, you will play a crucial role in developing and maintaining our data infrastructure and ensuring the smooth operation of our data platforms. The ideal candidate should have a strong background in advanced data engineering, scripting languages, cloud and big data technologies, ETL tools, and database structures.

Responsibilities: •  Utilize advanced data engineering techniques, including ETL (Extract, Transform, Load), SQL, and other advanced data manipulation techniques. •   Develop and maintain data-oriented scripting using languages such as Python. •   Create and manage data structures to ensure efficient and accurate data storage and retrieval. •   Work with cloud and big data technologies, specifically AWS and Azure stack, to process and analyze large volumes of data. •   Utilize ETL tools such as Nifi and Tibco to extract, transform, and load data into various systems. •   Have hands-on experience with database structures, particularly MSSQL and Vertica, to optimize data storage and retrieval. •   Manage and maintain the operations of data platforms, ensuring data availability, reliability, and security. •   Collaborate with cross-functional teams to understand data requirements and design appropriate data solutions. •   Stay up-to-date with the latest industry trends and advancements in data engineering and suggest improvements to enhance our data infrastructure.

Requirements: •  A minimum of 6 years of relevant experience as a Data Engineer. •  Proficiency in ETL, SQL, and other advanced data engineering techniques. •   Strong programming skills in scripting languages such as Python. •   Experience in creating and maintaining data structures for efficient data storage and retrieval. •   Familiarity with cloud and big data technologies, specifically AWS and Azure stack. •   Hands-on experience with ETL tools, particularly Nifi and Tibco. •   In-depth knowledge of database structures, including MSSQL and Vertica. •   Proven experience in managing and operating data platforms. •   Strong problem-solving and analytical skills with the ability to handle complex data challenges. •   Excellent communication and collaboration skills to work effectively in a team environment. •   Self-motivated with a strong drive for learning and keeping up-to-date with the latest industry trends.

Position: Sales Person

Location: Salt Lake, Kolkata

Experience: 6 months and above

Salary: upto 13,000 pm

Qualification: Graduate in any field

Wanted Male Candidate

Skills: 

• Basic MS Excel and MS Word.
• Passionate for Sales.
• Fluent Verbal Communication Skill.
• Fluent in English, Bengali and Hindi.
• Confident in speaking.

Responsibilities:

• Attending customers in showroom.
• Explaining the features and products to the customers.
• Opening and closing the showroom.
• Maintaining showroom cleanliness.
• Calling leads generated from the marketing activities.
• Calling customers for feedback.

Reporting and Business Intelligence

Minimum of 8 to 10 years of experience in Report building and Business Intelligence with

Profound knowledge on Oracle BI Publisher and BI Analytics with Oracle Fusion HCM domain especially in Core HR, Payroll and Absences modules

Primary skill:

• Experience generating BI publisher reports, dashboards and drill-down reports
• BI Publisher (RTF design/ eText/ Scheduling/ Parameter Handling/Bursting/backup and migration of reports to different pods)
• Design Oracle BI Publisher Data Models, Data sets and Templates/sub-templates
• Strong PL/SQL and Advanced PL/SQL experience
• Solid understanding of performance tuning best practices and experience improving end-to-end processing times
• Knowledge on the data models related to Fusion HCM (Core HR, Absence and Payroll modules)

Nice to have skills:

• Experience generating BI publisher reports, dashboards and drill-down reports
• Strong OBI Administrator activity
• Create mobile applications with Oracle Business Intelligence Mobile App Designer
• Use BI Mobile to access BI Content
• Create and modify Interactive Dashboards
• Knowledge of additional reporting tools viz. HCM Extract / OTBI / Analysis Dashboard would be an added advantage

Behavioural and Process Skills

• Experience working in Agile teams
• Self-motivated and self-directed abilities to prioritize and execute tasks in a high-pressure environment with "time-critical" deadlines
• Proven analytical, evaluative, and problem-solving abilities
• Possesses a team and customer service provision orientation