Data Engineer

• Recruitment & Staffing: Attracting, interviewing, and hiring candidates for open positions.
• Employee Relations: Addressing employee concerns, managing workplace, and fostering a positive work environment.
• Performance Management: Implementing appraisal systems, setting performance standards, and providing feedback.
• Training & Development: Organizing training sessions, enhancing employee skills, and supporting career growth.
• Compliance & Policy Management: Ensuring adherence to labor laws and company policies, updating HR policies as needed.
• Payroll & Benefits Management: Overseeing payroll, administering benefits, and handling compensation matters.

We are seeking a Senior Graphic Designer with 5+ years of experience who can lead creative execution across branding, digital campaigns, and marketing communication. The role involves translating strategic briefs into visually powerful creatives that drive engagement and business impact.

The candidate will be responsible for designing social media creatives, ad campaigns, brand identities, brochures, presentations, and print collaterals while maintaining strong visual consistency across all platforms. You will collaborate closely with marketing, content, and performance teams, manage multiple projects simultaneously, and ensure high-quality output under tight deadlines.

This role also includes mentoring junior designers, contributing creative ideas during campaign planning, and continuously improving design standards within the team.

Position: Graphic Designer 

Department: Graphic Design 

Location: Gurgaon Haryana 

Reports To: Head of Dept. 

Company Overview: 

At BSDPL we are a dynamic and forward-thinking company known for delivering cutting-edge design solutions that elevate brands and engage audiences. We’re looking for a highly skilled Graphic Designer to join our creative team. This is a fantastic opportunity for an individual with exceptional design talent and experience using the latest industry-standard software and tools.  

Key Responsibilities: 

• Create visually engaging graphics for websites, social media, marketing campaigns, brochures, presentations, and other digital/print materials. 
• Develop design concepts that communicate a clear message and align with brand identity and objectives. 
• Present design ideas and concepts to the creative team and stakeholders for feedback and refinement. 
• Utilize the latest industry-standard design software and tools such as Adobe Creative Suite like Illustrator(must), Photoshop(must), InDesign and After Effects (good to have). 
• Keep up with the latest trends and innovations in design tools and software and apply them to your work. 
• Collaborate with other designers to maintain consistency in design direction across different platforms and media. 
• Design a variety of creative assets for digital channels, including website design, social media posts, email templates, display ads, etc. 
• Produce print-ready designs for marketing materials such as brochures, flyers, posters, banners, and packaging. 
• Stay updated with current design trends, industry innovations, and emerging design tools. 

Skills: 

• Expert knowledge of design software including Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) etc. 
• Strong experience of typography, color theory, composition, and design principles(must). 
• Experience designing for both digital and print formats. 
• Strong attention to detail and ability to maintain consistency across all designs. 
• Ability to work in a fast-paced environment while managing multiple projects and deadlines. 
• Strong communication skills to articulate design concepts and ideas clearly to non-design stakeholders. 

Qualifications: 

• Education: Graduate in any field (B.A., B.com., BBA, or any other discipline)  
• Experience: 2+ years of professional graphic design experience. 
• Certification in design. 
•  

Working Hours: 

• Full-time position with 9:30AM to 6:30PM working hours (Mon to Sat) 

Note: Final job confirmation process will take a minimum of 15 days after feedback evaluation. 

• Developing a comprehensive content strategy across multiple platforms, including the company website and social media channels.
• Working with the content writing, graphic design, web development, and social media teams to plan, create, and distribute content
• Proofreading and editing submissions according to brand guidelines
• Performing regular content audits to ensure content is accurate, optimized, updated, and relevant to the target audience

• Generating engaging content for thought leadership pieces, websites, social platforms, and marketing collateral
• Developing and executing content marketing campaigns to drive traffic, engagement, leads, sales, and customer retention
• Developing and managing the editorial calendar to ensure deadlines are met

 Key Requirements

• A bachelor’s degree in Marketing, Journalism, English, or similar field
• Min of 2-4 years’ experience working as a content manager

• You are a creative marketing professional, preferably with a strong content creation and writing background.
• You have the ability to develop engaging content for a wide range of audiences.
• You are a creative thinker and have excellent attention to detail.
• You are organized and can deliver high-quality work within agreed timelines.
• You possess excellent written and verbal communication skills.

• Experience using popular content management systems and analytics tools (Ahrefs, Wordpress, and Google Search Console are a few examples)
• A strong grasp of UX and SEO best practices

Location              : Gurgaon

CTC                       : 30000-35000 PM

Experience          : 2-5 Years of relevant/equivalent experience

• 3-7 years of experience of professional experience with proven track record of designing world class products
• A stunning portfolio with detailed case studies
• Focused on the customer and has experience using design research methodsto learn about the customer
• You love to solve problems, have an entrepreneurial spirit, and are always up for a challenge. Ready to work in an agile environment and willing to try new things all the time
• Being able to think about product strategy at a high level and clearly break it down into design deliverables
• A good grasp of the UX methodology and lifecycle across all major channels and platforms
• Assume full responsibility for the design process and participate in it as an independently led member of a design team
• Strong aesthetic sense and attention to detail; Excellent knowledge of clean user interface design and Prototyping skills
• Should be well versed in best practises while designing in Figma and design to developer hand-off
• Strong command over developer guidelines across platforms and web
• Capable of gaining trust and managing your peers in order to provide a satisfying experience with the product

Skills:

- Very Strong in WCF, WPF, MVVM, Restful WS, and XML

- Very good in Design/Architecture understanding

- Knowledge in DevExpress, Entity Framework, RDBMS and MS SQL Server would be a BIG 

PLUS. 

- Very Strong knowledge in OOPS and Design Patterns

- Working Knowledge in Design, Code reviews/quality, unit testing with NUnit/ XUnit and 

Continuous integration

- Analytical, a problem solver, with good communication skills.

- Ability to understand the requirements, analyze and articulate into design.

- Ability to find out and work with alternatives, check feasibility and propose solutions.

- Experience in Agile methodology and following best practices

- R&D mindset and thirst for exploring/learning new skills 

Qualifications 

Qualifications - BE/BTech/MCA

Experience: 6+ years 

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

• The selected candidate will act as primary interface to the customer for technical support on our   products and services to achieve our goal of converting design wins to
• Provides First level tech support at system level to RnD teams across all
• Actively and consistently seeks new customers within associated focus markets.
• Visits customers and potential customers to develop relationships, follow up on leads, set grower trials, close sales opportunities, and provide technical information.
• Meets established sales budget and targets (revenue, profit, expense) goals.
• Delivers sales presentations and closes sales in a professional manner.
• Manages major accounts; establishes long-term, ongoing relationships with multiple people in a customer’s organization.
• Provides feedback to internal teams as well as with sales peers regarding competition, pricing, and marketing opportunities.
• Promptly resolves technical queries for
• Develop deep customer relationships and drive exemplary customer
• Coordinate with multi geographical teams for technical support to customer’s design
• Travel across clients (within India) to support
• Build credibility at all levels at client’s R&D
• Diligently communicates with industry leaders and enhances Tinymesh’s image.
• Takes a leadership role in the establishment of field-based grower specific product trials.