Content Writer

HIRING FOR OUR CLIENT - PERFORMIO ( IT Product company)

About Performio

Headquartered in Irvine, California, and with offices in San Francisco and Melbourne, Performio continues to offer sales performance management software for businesses looking to automate their sales compensation calculations and provide increased transparency to their sales reps.

Used by large global enterprises such as Veeva, GrubHub, Johnson & Johnson, and Vodafone - as well as growing mid-market companies - Performio is a new breed of sales compensation software that combines the enterprise-grade functionality that you need with the ease of use you’ve come to expect from modern software applications.

https://www.performio.co

https://www.linkedin.com/company/performio/

What’s the opportunity?

As Staff Engineer, you will play a leading role in turning our product vision into reality, while working with other senior Product Engineering staff to design and develop our systems. 

You’ll join an enthusiastic and experienced Product Engineering team in our Bangalore office, with plenty of flexibility to work from home as required. When you join our team, you’ll be the development lead for India, which currently consists of one team with expectations to expand. 

This isn’t your average Lead Engineer role; expect to be heavily involved in product discovery as the Engineering voice alongside your peers in Product and Design. You’ll be engaged in forward planning while also coaching and pairing with your team to execute on product requirements. You’ll also take a seat on our Technology Council to establish contemporary systems architectures that are highly scalable, durable, and based on current best practices.

Our product is written mainly in Java, Spring and ReactJS, and runs on AWS across multiple regions. We use tools like GitHub, Docker and Buildkite and deploy our systems and monitor our technology using CloudWatch, OpsGenie and Open Telemetry while embracing AI tooling to deliver with efficiency. We’re looking for someone to help us evolve how our systems hang together while we grow our team and capability.

What will U be doing?

Creating change in a complex system. The technical lead for a team, making well-considered decisions around patterns, principals, frameworks, languages and tools, thinking through and mitigating for potential cascading impacts of those changes.

Acting as a trusted advisor. Partner with PMs, engineers and customer-facing teams to negotiate appropriate product architectures with consideration for user needs, business goals and technology constraints.

Designing and developing well-architected systems. Understand and contribute to our product source code and cloud infrastructure.

Designing holistically, delivering iteratively. Break down system-wide architecture recommendations into small, intelligently planned increments for delivery. 

Advocate for technology needs. Translate technology risk into opportunity during product and technology roadmap discussions and advise on the required 

 areas of focus.

Coach and mentor. Thoughtfully lead the team around you and assist with career development of less experienced staff on our teams.

 What we’re looking for

• Demonstrated experience as a lead or staff engineer, with at least 10 years experience in technology roles
• Experience working on technical leadership teams involved in roadmap planning, hiring and staff capacity planning
• You’re opinionated on what “great code” looks like and you’re passionate about code quality
• Experience working on complex systems and cloud architectures
• Excellent understanding of the Java programming language, frameworks such as Spring & SpringBoot and frontend technologies like React.
• Excellent understanding of data structures and database design
• Excellent knowledge of AWS services, design patterns and practices
• Highly effective at communicating, and comfortable whiteboarding architecture ideas with teams of engineers, product managers, and business analysts
• Desire to challenge the status quo and maturity to know when to compromise
• Respect for and ability to collaborate and influence team members from all disciplines and at all levels throughout the business

You will be working hands-on on a complex and compound product that has the potential to be used by millions of sales and marketing people around the world. Your contribution to delivering an excellent product platform that:

• enables quick iteration
• supports product customization
• and handles scale

What do we expect you to have?

• 2+ years of experience in backend engineering
• An intent to learn and an urge to build a product by learning different technologies
• Interest in writing complex, scalable, and maintainable backend applications
• Tech stack requirements:

Must haves

• Experience in building application server in Java (Spring / Spring boot) / NodeJS / Golang / Python
• Experience in using SQL databases and designing schemas based on application need
• Experience with container services and runtimes (docker / docker-compose / k8s)
• Experience with cloud paas (AWS / GCP / Azure cloud)
• Experience and familiarity with microservices’ concepts
• Experience with bash scripting

Good to have (Preferred)

• Preferred experience with org wide message queue (rabbitmq / aws sqs)
• Preferred experience with task orchestration services (apache airflow / aws step function)
• Preferred experience with infra as code (or system configuration) tools (terraform / chef / ansible)
• Preferred experience with build essential tools (make / makefile)
• Preferred experience with monitoring and tracing systems for performance / system / application monitoring (grafana + loki + prometheus / aws cloudwatch)

What will you learn?

• Building highly available, complex, compound, performant systems of microservices platform that acts as an API layer
• Industry-standard state-of-the-art tools + methodologies + frameworks + infra for building a product.
• Fable is not a trivial CRUD app. It requires a lot of consideration and care for building the API layer as the product is highly customizable per user.
• How different functions (sales, marketing, product, engineering) in a high-velocity product company work in synergy to deliver an iterative product in real life.

Who would you be working with?

• You would be directly working with the co-founder & CTO who has built multiple companies before and has built large teams in large-scale companies like ThoughtSpot, Unacademy, etc.

Position details

• Fully remote.
• 5 days/week (all public and government holidays will be non-working days).
• No specific work hours (we will sync over zoom over the course of the day).

About us

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

What will you do?

· Define the overall process, which includes building a team for DevOps activities and ensuring that infrastructure changes are reviewed from an architecture and security perspective

· Create standardized tooling and templates for development teams to create CI/CD pipelines

· Ensure infrastructure is created and maintained using terraform

· Work with various stakeholders to design and implement infrastructure changes to support new feature sets in various product lines.

· Maintain transparency and clear visibility of costs associated with various product verticals, environments and work with stakeholders to plan for optimization and implementation

· Spearhead continuous experimenting and innovating initiatives to optimize the infrastructure in terms of uptime, availability, latency and costs

You should apply, if you

1. Are a seasoned Veteran: Have managed infrastructure at scale running web apps, microservices, and data pipelines using tools and languages like JavaScript(NodeJS), Go, Python, Java, Erlang, Elixir, C++ or Ruby (experience in any one of them is enough)

2. Are a Mr. Perfectionist: You have a strong bias for automation and taking the time to think about the right way to solve a problem versus quick fixes or band-aids.

3. Bring your A-Game: Have hands-on experience and ability to design/implement infrastructure with GCP services like Compute, Database, Storage, Load Balancers, API Gateway, Service Mesh, Firewalls, Message Brokers, Monitoring, Logging and experience in setting up backups, patching and DR planning

4. Are up with the times: Have expertise in one or more cloud platforms (Amazon WebServices or Google Cloud Platform or Microsoft Azure), and have experience in creating and managing infrastructure completely through Terraform kind of tool

5. Have it all on your fingertips: Have experience building CI/CD pipeline using Jenkins, Docker for applications majorly running on Kubernetes. Hands-on experience in managing and troubleshooting applications running on K8s

6. Have nailed the data storage game: Good knowledge of Relational and NoSQL databases (MySQL,Mongo, BigQuery, Cassandra…)

7. Bring that extra zing: Have the ability to program/script is and strong fundamentals in Linux and Networking.

8. Know your toys: Have a good understanding of Microservices architecture, Big Data technologies and experience with highly available distributed systems, scaling data store technologies, and creating multi-tenant and self hosted environments, that’s a plus

Being Part of the Clan

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

• Writing clean and efficient code for Android applications.
• Atleast published 1-2 apps on play store.
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance.
• Collaborating with cross-functional teams to define and design new features.
• Staying up to date with new mobile technology trends, applications, and protocols.

• You have prior exposure to Kotlin, Android SDK.
• Understanding of design patterns and mobile architecture using frameworks such as MVVM / MVC / MVP.
• Familiarity with RESTful APIs to effectively integrate Android applications.
• Understanding of code versioning tools such as Git.
• You are a problem solver with good analytical skills.
• Prior experience in accessibility applications or voice-based applications will be a plus not a necessity
• Passion to work in dynamic, start-up environment

• Making systems more efficient, more reliable and more secure
• Communicating across internal and external organizations

What you need to have:

• Minimum 12 years of experience
• Experience in IT Infra, IT Ops, Hardware and network connectivity
• Knowledge on VM ware, AWS cloud
• Experience in Monitoring tools
• Working knowledge on Unix /Linux
• Experience in security, network and compliance frameworks
• Hands-on experience with VMware, AWS Cloud/Multi Cloud, infrastructure automation and monitoring tools
• Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity 

Dot Net Developer( US Shifts)

Position – Dot Net Developer
Location – Permanent WFH Opportunity
Experience – 4-8 years
Education – B.E. / B. Tech / MCA / BCA
Salary – Negotiable

Open positions- 2

Looking for Dot Net Developer for developing desktop applications and backend services.

Job Description

• Design implement and support highly scalable applications and web services using Microsoft technologies (ASP.NET, C#, MVC, WCF, SQL Server, Windows Forms, Web API/Rest API)
• Candidate should have some experience towards experience in Angular/React and typescript also.
• Candidates should have the ability to train and work along with development teams to ensure timelines and quality deliveries.
• Lead project estimations, system architecture and performance engineering of

Desired Candidate Profile

• Minimum 4+ years’ experience in designing and developing applications on the .NET platform.
• More than 2+ year of experience with MVC, WCF framework is needed.
• Experience in web application Architecture and Development with hands on expertise in delivering solutions based on/customizing ASP.Net 4.0 / MVC and above.
• Expert-level knowledge of SQL Server programming.
• Strong understanding of OOPS fundamentals, Entity Framework, LINQ and REST APIs.
• Candidate should be ready for US shifts (4pm-1AM)
• Candidates who can join early and working with international clients will be preferred.

.

- 2+ years of hands-on programming experience in building native iOS apps, with deep focus on usability, performance, Core Data and integration with REST APIs & services.

- Built real world apps that are published on the app store.

- Experience in OO design, design patterns & fluency in Objective-C programming (exposure to Swift or React Native would be a plus)

- Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text

- Experience with third-party libraries and APIs, consuming REST Web Services

- Unit/Integration tests

- Experience with third-party libraries and APIs

- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

- Solid understanding of the full mobile development life cycle

- Strong knowledge of data structures, algorithms, and designing for performance UI development with Interface Builder and Code, including Auto Layout