Data Analyst

Role Summary:

Be the primary point of contact for customers, help with onboarding, resolve queries, and ensure customers get maximum value from our SaaS platform.

Key Responsibilities:

Handle customer queries via email, WhatsApp, calls, and tickets

Assist with product onboarding and basic demos

Coordinate with internal teams for issue resolution

Follow up to ensure customer satisfaction

Collect customer feedback and insights

Requirements:

Graduate in any discipline

Good English communication (spoken & written)

Comfortable talking to customers

Willingness to learn SaaS products

What We Offer:

Training & mentorship

Fast growth in a SaaS startup

Performance-based incentives

Me: https://www.youtube.com/@deweizhang9054

We're a seven-figure pay-per-lead company. We generate leads through paid advertising and route them to the right buyers in real time. Reliable intake and distribution is the core of our business.

The Role We're looking for a technically strong, full-time VA who can build and maintain custom lead intake and distribution systems — essentially replicating what platforms like Lead Prosper and LeadByte do, but built and owned in-house. You'll capture leads from multiple sources, validate them, route them to the correct buyers, and deliver them automatically. You'll also handle mid- to high-level editing for our advertising. (Optional but huge bonus, SOPs available, I will also show how to do this)

What You'll Do

Build custom lead intake systems that capture leads from web forms, Facebook, Google, TikTok, APIs, and webhooks

Set up validation and filtering rules to catch duplicates, bad data, and unqualified leads before they're delivered

Build distribution logic to route leads to buyers (e.g. ping-post, waterfall, round-robin, weighted, or highest-bidder methods)

Deliver leads automatically to buyers, CRMs, and Google Sheets in real time

Create clean reporting so we can see lead flow, revenue, and performance at a glance

Produce and edit advertising creative (mid- to high-level video/graphic editing) (optional and I have SOPs for that, dont need to be a wizard at editing)

Proven experience building custom lead intake or distribution systems (or strong API/automation skills to build them)

Comfortable with APIs, webhooks, and data validation

Familiarity with lead distribution platforms like Lead Prosper, LeadByte, LeadsPedia, or Boberdoo (a major plus)

Mid- to high-level editing skills for advertisements (I can show with SOPs)

Strong attention to detail, reliable, full-time availability

Bonus: background in pay-per-lead or performance marketing

We are seeking a skilled Shopify Developer with 3-4 years of experience in theme customization, custom app development (both public and private), and plugin development for Shopify. The ideal candidate will have a strong understanding of Shopify’s platform and ecosystem, excellent problem-solving skills, and a passion for delivering high-quality e-commerce solutions.

Key Responsibilities:

• Customize and optimize Shopify themes to meet client specifications.
• Develop custom Shopify apps (both public and private) to extend the functionality of the Shopify platform.
• Create and integrate custom plugins for Shopify stores.
• Collaborate with the design and marketing teams to implement new features and improvements.
• Troubleshoot and resolve issues related to Shopify stores, apps, and plugins.
• Stay updated with the latest industry trends and best practices to ensure the highest quality of development work.
• Provide technical support and maintenance for existing Shopify stores.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3-4 years of hands-on experience with Shopify development.
• Strong proficiency in Liquid, HTML, CSS, JavaScript, and other relevant web technologies.
• Experience with Shopify theme customization and development.
• Proven experience in developing custom Shopify apps (both public and private).
• Knowledge of Shopify API and its usage.
• Familiarity with version control systems (e.g., Git).
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to work collaboratively in a team environment.
• Ability to manage multiple projects and meet deadlines.
• Experience with e-commerce platforms and a good understanding of e-commerce best practices.

Key Areas of Responsibility:

● Growth

○ Consumer:

■ Understand the core consumer needs, and collaborate with product and design to build the right consumer experience and optimise conversion funnels.

■ Lead the development and execution of comprehensive growth strategies, focusing on user acquisition, activation, and retention.

■ Oversee and optimise performance marketing channels, including paid advertising, SEO, SEM, and partnerships.

■ Utilise data analytics to identify trends, insights, and areas for improvement in the user journey.

■ Develop and implement strategies to increase customer retention and lifetime value.

○ Partnerships

■ Define the partnerships and spiritual leader outreach strategy to align with the consumer need and company vision.

■ Build a high quality curated leader community by developing a deep understanding of the ecosystem and nurturing leader relationships.

■ Work closely with the content team to align leader onboarding strategy with the overall content strategy.

● Strategic Support:

○ Collaborate closely with the founding team to drive and execute key strategic initiatives.

○ Conduct market research, prepare reports, and provide insights to support decision-making.

● Problem Solving:

● Anticipate challenges and proactively identify solutions to address them.

● Assist in resolving operational issues and roadblocks.

Qualifications

● Bachelor's degree in Engineering; MBA is a plus.

● Previous experience in a Product or Chief of Staff or similar role, preferably in a startup environment.

● Exceptional organisational and project management skills.

● Ability to work independently and collaboratively in a fast-paced environment.

● Flexibility and adaptability to handle evolving responsibilities.

• • High school diploma or GED. 

• • Bachelor’s degree in business administration or management, Marketing, or related field is preferred. 

• • Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software. 

• • Proven sales experience with 1-3 years, Freshers also can participate. 

• • Strong analytical and problem-solving skills. 

• • Excellent negotiation and consultative sales skills. 

• • Effective communication skills. 

• • Exceptional customer service skills. 

• • Proven success in winning long-term deals. 

• • Sales experience is mandatory. 

• • 2-wheeler is mandatory. 

 Field Sales Executive Responsibilities: 

• • Making field visits, Cold Calls on daily basis, generating leads, sharing quotation coordinating with the team and follow-ups. 

• • Maintaining long-lasting relationships with existing customers through exceptional after-sales service. 

• • Actively sourcing new sales opportunities through cold-calling and emailing. 

• • Developing in-depth knowledge of product features and benefits. 

• • Utilizing direct meetings to build relationships with new customers. 

• • Processing customers' purchase orders and liaising with the Finance department to ensure the timely delivery of ordered products to end customer. 

• • Advising customers on suitable product selection based on their needs and specifications. 

• • Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process. 

• • Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls. 

• • Setting up face-to-face meetings between potential customers and team Sales Representatives. 

• • Coordinating with team for quotation, customer assistance, follow-up, customer handling based on their requirement, and engage with team. 

Are you someone who spends most of your time on social media? Do you believe in the power of words? Is creating viral content your strong suit? If yes, then this role is meant for you. Paavan is looking for an experienced social media & copywriting manager to lead our communication & social media marketing initiatives.

Roles & Responsibilities

Social Media
1. Write, edit and publish engaging posts for various social networks, including Facebook, Twitter, Instagram & short video apps
2. Optimize social media posts (language, tone, message) based on our target audience’s behaviors
3. Identify ways to increase engagement & followers on each platform
4. Create targeted campaigns & giveaways on social media to start discussions around the brand along with user participation

Copywriting
1. Create short but powerful copies for app, notifications, website, paid ads, videos & other offline/online collaterals

Skills Required 
1. Education (Bachelors/Masters) from Tier-1 colleges
2. Atleast 2-3 years of social media & copywriting experience in a B2C startup or established brand
3. Excellent communication skills, both verbal and written
4. Strong understanding of consumer psychology and how the digital marketing at large works
5. A keen interest in concepts of spirituality, dharma & Bharat is preferred
6. Ability to cope with multiple projects & deadlines while delivering results
7. Excellent interpersonal and communication skills
8. Enthusiastic, high work ethics and an entrepreneurial mindset
9. Have an eye for detail

This person MUST have:

• B.E Computer Science or equivalent
• 2+ Years of hands-on experience troubleshooting/setting up of the Linux environment, who can write shell scripts for any given requirement.
• 1+ Years of hands-on experience setting up/configuring AWS or GCP services from SCRATCH and maintaining them.
• 1+ Years of hands-on experience setting up/configuring Kubernetes & EKS and ensuring high availability of container orchestration.
• 1+ Years of hands-on experience setting up CICD from SCRATCH in Jenkins & Gitlab.
• Experience configuring/maintaining one monitoring tool.
• Excellent verbal & written communication skills.
• Candidates with certifications - AWS, GCP, CKA, etc will be preferred
• Hands-on experience with databases (Cassandra, MongoDB, MySQL, RDS).

Experience:

• Min 3 years of experience as SRE automation engineer building, running, and maintaining production sites. Not looking for candidates who have experience only as L1/L2.

Location:

• Remotely, anywhere in India

Timings:

• The person is expected to deliver with both high speed and high quality as well as work for 40 Hours per week (~6.5 hours per day, 6 days per week) in shifts which will rotate every month.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.