Finance Content Writer

Lead Generation & Prospecting:

Client Engagement & Relationship Management:

Sales Execution:

Market Research & Analysis:

Campaign Planning Support:

Reporting & CRM Management:

We are seeking a skilled React Native Developer to join our development team in Noida. As a React Native Developer, you will be responsible for designing, developing, and maintaining high-quality mobile applications using the React Native framework. You will work closely with cross-functional teams to deliver outstanding mobile solutions.

Responsibilities:

• Develop and maintain mobile applications using React Native for iOS and Android platforms.
• Collaborate with designers and backend developers to implement intuitive user interfaces and ensure seamless user experiences.
• Write clean, efficient, and maintainable code, following coding standards and best practices.
• Integrate third-party libraries and APIs to enhance application functionality.
• Conduct thorough testing and debugging to identify and resolve any issues or bugs.
• Stay updated with the latest industry trends, technologies, and best practices in mobile application development.
• Collaborate with backend developers to ensure smooth integration of server-side logic.
• Participate in code reviews and provide constructive feedback to team members.

Requirements:

• 2-5 years of professional experience in mobile application development.
• Strong proficiency in React Native framework and JavaScript.
• Good understanding of mobile app development concepts, including UI/UX design principles and mobile-specific considerations.
• Experience with RESTful APIs and asynchronous programming.
• Familiarity with version control systems, such as Git.
• Knowledge of mobile app performance optimization techniques.
• Strong problem-solving and debugging skills.
• Excellent communication and collaboration abilities.
• Ability to work effectively in a fast-paced and dynamic environment.
• Bachelor's or Master's degree in Computer Science or a related field.

Preferred Skills:

• Have practical experience on deploying an app on "Play store"

• Responding to escalated customer issues from L1 Customer Support Specialists.
• Excellent communication skills, especially related to relaying information between technical and non-technical parties
• Working closely with support and Level 3 teams.
• Building a deep technical knowledge of our product capabilities for both the front and back end.
• Escalating issues when required according to defined escalation paths.
• Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
• Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
• Work continuously to document product and technical knowledge.
• Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product.
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.

• Owner of the Self-Help knowledgebase of GaragePlug.
  
  

  Performance Parameters

• Renewals

• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you

• Work in fast globally growing Start Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore/Remote

Apply through this link
 https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support

Job Title: Business Analyst - Healthcare domain for Software Company - Chennai

3 to 5 yrs of experience in Business Analysis Role

Prefer - Health care domain experience atleast 1 year currently

• Requirement collections, Functional Analysis, SRS Preparation
• INteract with Developers, Designers, Architects, PM & Client
• Should have Agile Project Management practices
• Good in communication skills

Requirements:

• Strong passion for Programming in general and Android App development in specific.
• Strong problem-solving skills.
• Strong system design and architecture skills - specifically for android.
• Curiosity to tinker around, explore new paradigms, and strong zest for continuous improvement.
• Over 4+ years of Android App development experience with strong basics and complete exposure to Android development.
• Idea/experience of unit and instrumentation testing in Android E2E App development and/or experience of developing SDKs is good to have.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.