Content Strategist (work from home)

Job Description:

• Work primarily with PHP, object-oriented design, Unit testing techniques, debugging techniques, HTTP, MySQL and Apache.
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Must possess a strong understanding of Object-Oriented technology.
• Understand the specifications to define system requirements.5

Manage inbound and outbound customer calls in a timely manner.

Ability to understand the customers needs and articulate a solution

Research every issue and provide solutions to them

Ability to explain features and benefits without using scripts

Build strong relationships with customers

Meet qualitative and quantitative targets

Work in brick and mortar call center

Requirement-

Previous experience in a call center customer support, sales and or retention

Previous experience with US market

Strong phone and verbal communication skills

Excellent listener and time management skills

Accent Neutral

Additional Advantage

Understanding of USA Credit Bureau, Credit Report and Credit Score culture

Customer Success Associate

Industry Type-BPO / Call Centre

Functional Area-Customer Success, Service & Operations

Employment Type-Full Time, Permanent

SKILLS & REQUIREMENTS

· Candidate must possess a Bachelor's degree in Computer Science/Information Technology Engineering (computer/telecommunications)

· Must have at least 5 years of extensive experience in Object-oriented programming specifically on JAVA/J2EE

· Has knowledge or relevant work experience in any of the following programming languages or technologies: Java/J2EE, C++, C, XML/XHTML or CGI-Python.

· Must have sufficient knowledge of Object-oriented programming concepts

·Be an excellent team player in a different culture, display the ability to learn in a short time and work under pressure.

ROLES & RESPONSIBILITIES

· Develops and enhances software applications through coding and testing.

· Involved in code reviews and training.

· Delivers the highest quality software by creating unit test plans and testing code thoroughly. Implements solutions as designed in technical documentation specification and coding standards.

· Creates project documentation and coordinates technical issues.

· Knows the business rules and concepts, software specifications and designs provided by the technical lead and applies them in completing the assigned task.

Purpose of Job is to strategize, manage & execute Training framework for the organization

Technical Skills

• Sound knowledge of Industry L&D Practices

• Moderate knowledge of BFSI Sector & Products

• Content creation & LMS framework understanding

• ROI Measurement tools

• Kirkpatrick Evaluation Matrix

• Animation & Simulation expertise

  
  
  

Job Responsibilities :

Team Management

⮚ Manage a team of Learning specialist and driving various Learning Initiatives on LMS, Classroom, Virtual platforms

⮚ Upskill the team periodically on Training Tools like Impact Evaluation, Content Creation, Data Reporting, etc

Impact Oriented Initiatives

⮚ Roll out Department wise Sustainable training initiatives with Impact Oriented objective & measurement of ROI

⮚ Analyzing the training need & identifying tools and matrices determining the overall impact on business

Stakeholder Management

⮚ Regular interaction & Collaboration with Stakeholders and gathering Short-term & Long-term training needs and actualizing in the Training Calendar

⮚ Publishing Training MIS & Impact reports to stakeholders and fulfilling their training asks alongside launching sustainable training initiatives

MIS & Analytics
⮚ Having a strong hold on Reporting of Data related to Training, for eg. Reports, Content, Assessment, Feedback Scores, etc.

⮚ Periodic Reporting of Training reports to stakeholders

Content Creation

⮚ Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.

⮚ Conduct Pre & Post Analysis as required to match Executive expectations and design Content in retrospect to expectations

Qualification :

• Any graduate

• Work experience- Minimum 12-15 years, 5+ years in Training & 3 + years Team Handling

• Preferred from BFSI or MFI

• Aged below 37 years

• Certification in Learning & Development will be an added advantage.

Job Description – Laravel Developer

We are searching for a Laravel developer with experience to build web applications for our company. In this role, you will design and create projects using Laravel framework and PHP, and assist the team in delivering high-quality web applications, services, and tools for our business.

Responsibility

• Collaborating with other developers (front-end, back-end, mobile app, etc.) and project managers to move the software projects faster
• Documenting the task progress, architecture, and development process 
• keeping up-to-date with the latest technology trends and best practices in https://laravel.com/docs/4.2/quick#local-development-environment">Laravel development

• Learn and develop Shopify APIs, Shopify Apps and other Laravel projects.
• Write clean, testable, secure, and dynamic codes based on standard web development best practices
• Check if the CSS, HTML, and JavaScript are accurate and consistent across different apps
• Integrate back-end data services and improve current API data services
• Optimize performance by performing UI and back-end tests
• Scale, expand and improve our websites and applications
• Perform debugging and troubleshooting on apps

Skills and Qualification

• A bachelor’s or master’s degree in Computer Science, Engineering, and IT.
• Proven experience as a Laravel or PHP Developer
• Fundamental understanding of front-end technologies like HTML5, CSS3, and JavaScript
• Top-notch skills in building SQL Schema design, REST API design, and SOLID principles    
• Familiarity with MVC and fundamental design principles
• Ability to work in a fast-paced environment and collaborate effectively with other team members and stakeholders
• Strong project management skills   

Must Have: 

• Must have Javascript and React.js 

Responsibilities: 

• Use markup languages like HTML to create user-friendly web pages 

• Maintain and improve website 
• Optimize applications for maximum speed 
• Design mobile-based features 
• Collaborate with back-end developers and web designers to improve the usability 
• Get feedback from, and build solutions for, users and customers   

• Write functional requirement documents and guides 
• Create quality mockups and prototypes 
• Help back-end developers with coding and troubleshooting. 
• Ensure high-quality graphic standards and brand consistency 

Skills looking for: 

• Understanding of key design principles. 
• Proficiency in HTML, CSS, JavaScript, and React.js. 
• Should be good at CSS and sound knowledge about Tailwind and Material UI. 

• Understanding of server-side CSS. 
• Understanding of SEO principles. 
• Good problem-solving skills. 
• Excellent verbal communication skills. 
• Good interpersonal skills. 

Good to Have: 

• Experience in Next.js and AngularJS is highly preferred 

Opportunity in the Role: 

• Experienced founding team. 

• Right to win - The founding team knows the business & its secrets inside out. We are starting with a significant head start and a precise plan of action. 
• Barriers to entry - This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders. 
• Backed by marquee global investors. 
• Exposure to all aspects of company building - exposure to investors, fund-raising, decision making, building the team & culture. 
• All of the above perks of joining a high potential company very early, along with a competitive market salary. 

Job Description

Paytm is looking for hands-on technologists, who will be responsible for architecting & designing new age mobile & web 3.0 products at Paytm.

Key Responsibilities

 Incumbent will be architecting our futuristic mobile & web 3.0 products and choose the best

technologies, components and subsystems on different server side tech.

 Driving innovations in the product constantly to remain ahead of the curve.

 Serve as a thought leader and mentor on technical, architectural, design and related issues.

 Proactively identify architectural weaknesses and recommend appropriate solutions.

 Balance short-term versus long-term actions, strategic versus tactical requirements, while

continuing to move forward towards the strategic vision.

 Collaborate with cross functional teams to solve complex problems and building products

spanning across multiple teams to deliver end-to-end products & features.

 Estimates efforts, identify risks, devises and meets project schedules.

 Provide functional, design, and code reviews in related areas of expertise with-in team and

cross-team.

 Mentor / coach engineers to facilitate their development and provide technical leadership to

them. 

Skills required

 MS or BS/B.Tech in computer science or equivalent experience from top college.

 3+ years of strong software design/development experience in building massively large scale

distributed internet systems and products.

 Hands-on experience in Advanced Java/ Node.JS/other backend JavaScript

frameworks, MySQL/NoSQL, golang, etc.

 Excellent data structure & algorithm and problem solving skills.

 Experience and knowledge of open source tools & frameworks, broader cutting edge

technologies around server side development.

 Should be an active contributor to developer communities like Stackoverflow, Topcoder, Github,

Google Developer Groups (GDGs).

 Superior organization, communication, interpersonal and leadership skills.

 Must be a proven performer and team player that enjoy challenging assignments in a high-

energy, fast growing and start-up workplace.

 Must be a self-starter who can work well with minimal guidance and in fluid environment.

 

Essential duties and Responsibilities:

•             Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.

•             Maintain employees' access on associated computer systems and/or phone/voicemail systems

•             Assist employees with Smartphones, Laptops and Tablets

•             Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.

•             Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.

•             Works with senior IT staff to purchase hardware and software.

•             Assesses functional needs to determine specifications for purchases.

•             In Person, Phone, Email and Ticket support with onsite and remote employees.

•             Manage Ticket pipeline within stated SLA's.

•             Performs all other duties as required.

Essential Knowledge & Skills:

•             Knowledge of principles, methods, and practices related to payroll activities.

•             Knowledge of accounting procedures and practices.

•             Able to exercise great initiative independent judgment.

•             High regard for confidentiality and ability to maintain confidential information.

•             Ability to manage several projects and tasks simultaneously.

•             Solid problem-solving and business acumen skills.

•             Willingness to work additional hours in order to meet tight deadlines.

•             Exceptional written and verbal communication

•             Excellent customer service

•             Highly organized, with exceptional attention to detail

•             Able to thrive in a fast-paced environment

•             Efficient written and verbal skills in the English language

Education and/or Experience:

•             Associates Degree in Information Systems, Business, Communications or related field

•             3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers

•             3-7 years IT Customer Service Experience a must

•             Experience troubleshooting hardware issues remotely.

•             Experience installing software, patches and updates on Desktops and Laptops remotely

•             Experience troubleshooting basic network, software and printing problems

•             Mortgage Industry experience a plus

•             High School Diploma required

Machines, office equipment & software:

•             Windows 7/8/10 desktop, laptop and tablet computers