Data Engineer/ DevOps - Enterprise Big Data Platform

JOB DESCRIPTION:-

• Design, develop, deploy, and support integration solutions using Microsoft BizTalk Server.
• Develop BizTalk artifacts such as schemas, maps, orchestrations, pipelines, and custom components as required.
• Work with business analysts and stakeholders to understand integration requirements and translate them into technical solutions.
• Write and optimize SQL queries, stored procedures, and views for data manipulation, transformation, and retrieval in integration workflows.
• Monitor, troubleshoot, and resolve issues in BizTalk applications and integrations.
• Develop and maintain technical documentation including integration designs, configuration details, and deployment guides.
• Implement best practices for BizTalk development, deployment, and administration.
• Perform unit testing and support system integration testing for BizTalk solutions.
• Collaborate with application and database teams to ensure seamless data integration across systems.
• Participate in upgrades, patching, and migration activities for BizTalk Server environments.
• Provide production support for existing BizTalk integrations, ensuring high availability and performance.

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Job Title: Full Stack Developer

Company: Fortmindz

Location: Kolkata, India

About Fortmindz:

Fortmindz is a cutting-edge software development company that specializes in delivering innovative and intuitive mobile applications. We are looking for a talented Full Stack Developer to join our team and help us build world-class applications.

Responsibilities:

• Develop, test, and deploy web applications using both front-end and back-end technologies
• Collaborate with cross-functional teams to define, design, and ship new features
• Write clean, efficient, and maintainable code
• Troubleshoot and debug applications to optimize performance and user experience
• Stay up-to-date with new technologies, frameworks, and industry best practices
• Participate in code reviews and contribute to the continuous improvement of our development process

Requirements:

• Bachelor's or Master's degree in Computer Science or a related field
• At least 3 years of experience as a Full Stack Developer or in a similar role
• Strong knowledge of HTML, CSS, and JavaScript
• Experience with at least one of the popular front-end frameworks such as React, Angular, or Vue.js
• Experience with at least one of the popular back-end frameworks such as Node.js + Express Js, Laravel, Ruby on Rails, or Django
• Familiarity with Git and agile development methodologies
• Good understanding of RESTful APIs and web services
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills

Benefits:

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• A dynamic and inclusive work environment
• Access to cutting-edge technologies and tools

If you are a talented Full Stack Developer who is passionate about building high-quality web applications, we would love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience.

Fortmindz is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

• Coordinating with internal (operation, sales) and external stake holders (Client POC)
• Ensuring that customers receive the quickest service possible
• Assisting representatives in handling disappointed customers
• Determining a course of action to resolve customer problems
• Training newly hired customer service representatives

Desired Candidate Profile

• Graduates from tier 1/2 engineering / management colleges
• 3-5 years of experience in B2B Client Servicing
• Proven track record of handling escalations
• Team handling and monitoring capabilities
• Ability to adapt quickly to a new environment     

We are Hiring Oracle Fusion Financial Senior/Staff Infogrex Technology

Experience        4-10 years
Location        Bangalore 

Annual Salary: 26 LPA INR

Job Description:
Primary Responsibilities and Accountabilities:

o        Requirements gathering and documentation using AIM / OUM or other prescribed methodologies
o        Assist business user during CRPs/SITs/UATs
o        Prepare quality deliverables
o        Prepare test scripts and test cases
o        Conduct trainings
o        Prepare quality deliverables
o        Support Project Management Office (PMO)

Experience Required:

o        4-10 years of relevant experience working in ERP Financials with at least 2 years of experience in Fusion Financials
o        Should have worked in at least 2 full life cycle implementations with at least one of the implementations on Fusion Financials
o        Experience in Oracle EBS functional financial areas
o        Experience of having worked in a client facing delivery role