
Similar jobs
We are looking for a skilled and self-driven Data Engineer to strengthen our data platform and
improve overall data quality, reliability, and usability for customers and internal stakeholders.
This role is critical to building and maintaining scalable data pipelines, well-structured data
models, and analytics-ready systems. The ideal candidate has startup experience, enjoys
building systems from scratch, and takes ownership end to end.
Roles and Responsibilities
● Design, build, and maintain scalable data pipelines and ETL workflows to support
analytics and product use cases.
● Develop and manage data warehousing solutions using platforms like Snowflake,
Redshift, or ClickHouse.
● Ensure data quality, consistency, and reliability across all data sources and downstream
systems.
● Collaborate closely with product, analytics, and engineering teams to understand data
requirements.
● Build and optimize data models for reporting, dashboards, and analytics.
● Support and enable BI tools such as Power BI, Tableau, or Metabase.
● Monitor pipelines, troubleshoot issues, and continuously improve performance.
● Document data workflows, schemas, and processes for clarity and maintainability.
Skills and Qualifications
● Strong proficiency in SQL
● Experience with data warehousing platforms (i.e. Snowflake, Redshift, ClickHouse)
● Hands-on experience with ETL orchestration tools (i.e. Airflow, dbt, Dagster)
● Experience with dashboarding tools (Power BI, Tableau, Metabase)
● Strong programming skills in Python
● AWS experience is preferred
● Self-starter mindset with startup experience
● Strong problem-solving abilities
● Highly organized with a systems-thinking approach
● Ownership-driven and accountable
● Clear and effective communicator
Key Responsibilities:
- Handle escalated voice calls transferred by L1 agents or supervisors.
- Provide expert-level support for complex issues and ensure timely resolution.
- Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
- Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
- Identify patterns in escalations and suggest process/product improvements.
- Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
- Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
- Ensure adherence to SLAs and internal escalation protocols.
- Act as a mentor and point of contact for L1 agents when guidance is needed.
Requirements:
- 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
- Strong verbal communication skills with fluency in [English/Other relevant language].
- Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
- Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
- Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
- Willingness to work in rotational shifts or weekends, if required.
- Bachelor's degree or equivalent preferred.
Job Brief:
We are looking for a Business Development Representative professional preferably with
prior experience in the B2B industry who is open to joining us within the next 15 days. We
expect him/her to be comfortable with computer applications and software. A quick learner having an energetic positive personality would be ideal for the role. Experience in any of the following roles will be helpful: School admissions team, front office executive, Receptionist, B2B inside sales, event management, corporate gifting, high end retail sales, cafe barista, HR recruiter, BPO call centre job, etc.
About the firm:
NVS is a 17-year-old people transportation firm that caters to over 30+ schools and
corporations that include thousands of employees and parents, currently resulting in over
20000+ Daily active users. We also have a software business that is 4 years old. We are an
ever-growing firm with a pan-India but Bangalore-heavy presence and are constantly
innovating. We pride ourselves on providing top-notch feature-rich products and
customer-centric reliable services. We are rapidly expanding to top schools, corporations,
and new cities, keeping kids safe, employees reaching the office on time and parents
reassured.
Job Responsibilities:
Your KRA would be - generating leads and enriching them by calling.
And your KPI would be connected call hours(100min - 200rs/day incentive)
Job Role:
The role involves managing leads on Zoho CRM and mainly includes calling them
regularly to identify requirements. It may involve the following but is not limited to:
1. Generating leads
2. Enriching them by browsing the internet/calling
3. Coordinating with the sales team and customers
4. Preparing and sending proposals.
5. Following up with customers on the proposals sent out, etc
6. Making reports for weekly meetings.
Pre-Requisites:
● Relevant experience > 6 months
● South Languages: More the better
● Prior experience in (KPO/BPO/ telemarketing/ inside sales/ recruitment)
● Prior experience with apps like google sheets, slides & CRMs
● Understanding of the B2B sales process
● Good written and oral communication skills.
Why join this role:
NVS Travel Solutions is actively growing creating many opportunities for vertical promotions. The job security is high and the company has an environment of recognizing and rewarding performance. This company is a great place to learn and grow continually.
As a Tech Lead at RaptorX.ai you will lead our development team through the planning, execution, and successful delivery of cutting-edge, scalable, and high-performance web applications. With your extensive experience in both front-end and back-end technologies, you will drive the architectural decisions, mentor junior developers, and ensure the technical excellence of our projects. Your role will be pivotal in fostering innovation, implementing best practices, and contributing to the strategic direction of our technology stack.
Key Responsibilities:
- Technical Leadership:
- Architect, design, and develop complex full-stack applications, ensuring robustness, scalability, and performance.
- Lead the technical planning and architecture discussions, making strategic decisions on technology stack, frameworks, and tools.
- Conduct code reviews, ensuring adherence to coding standards and best practices.
- Stay abreast of emerging technologies and trends, integrating them into projects to enhance innovation and efficiency.
- Project Management:
- Collaborate with project managers, business analysts, and stakeholders to define project scopes, goals, and deliverables.
- Create detailed project plans, timelines, and roadmaps, ensuring timely delivery and alignment with business objectives.
- Manage risk assessment and mitigation strategies throughout the project lifecycle.
- Team Leadership and Development:
- Mentor and coach developers, fostering a culture of continuous learning and improvement.
- Lead by example, promoting a collaborative team environment that encourages open communication and innovation.
- Facilitate knowledge sharing sessions and technical workshops to enhance team skills and expertise.
- Quality Assurance:
- Implement and oversee rigorous testing frameworks and methodologies to ensure the delivery of high-quality solutions.
- Collaborate with the QA team to define test strategies, review test plans, and ensure that applications meet functional and non-functional requirements.
- Stakeholder Engagement:
- Communicate effectively with stakeholders, translating technical concepts into business language and vice versa.
- Gather and analyze feedback from end-users and stakeholders to inform continuous improvement of applications.
- Participate in client meetings, presentations, and proposal development.
- Operational Excellence:
- Ensure the reliability, security, and maintainability of applications.
- Oversee the deployment and operation of applications, including performance monitoring and optimization.
- Implement best practices for source control, continuous integration, and continuous deployment.
Prior Experience and Skills Required:
- Minimum 10 years of experience in full-stack web development.
- Proven track record of leading development teams in delivering complex web applications.
- Expertise in front-end technologies (e.g., JavaScript, React.js, HTML5, CSS3) and back-end technologies (e.g., Node.js, Python, Java).
- Strong experience with database design and management (SQL and NoSQL).
- Proficiency in cloud technologies and services (AWS, Azure, GCP).
- Experience with containerization and orchestration technologies (Docker, Kubernetes).
- Familiarity with Agile methodologies and ability to adapt to changing priorities and deadlines.
- Excellent problem-solving, analytical, and technical troubleshooting skills.
Education:
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
Language Skills:
- Strong command of Business English, both verbal and written.
Other Skills:
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- High level of personal accountability and responsibility.
- Ability to think strategically and execute tactically.
Salary:
- Competitive, based on experience and market standards.
Essential Responsibilities:
- Software analysis, design, development, and customizations of software applications on IBMi
- Develop Design and test cases
- Prepare project technical delivery documents such as Technical Design Documents, analysis, documents, Unit Test Reports, and others
- Actively participate in software quality Engineering process activities
- Stakeholder interactions daily
- Mentor junior resources and provide technical guidance as and when required
- Production Support and other maintenance activities on IBMi
- Participate in daily stand-up or equivalent calls
- Provide accurate timely status reports
- Work under agile frameworks including but not limited to Kanban and Scrum
- Any experience of support IBMi-based ERP packages would be added advantage
- Perform the production code promotional and other change management activities
- Providing technical leadership to project team members and responding to inquiries regarding errors or questions about programs
Job Requirements:
- Minimum Bachelor’s Graduate in Engineering or equivalent
- 10+ years of total experience is required
- Excellent written and oral communication skills
Essential skillset:
- Operating System: OS/400,WINDOWS
- Languages : RPGLE, COBOL, CL400,CLLE, STORED PROCEDURE
- Database : DB2/400
- ERP : MPICS, BPCS
Job brief
Individual will work on the MLEG Program facilitating business requirements from sites that plan to engage and move forward with implementation of MLEG IT Tools and processes. Work will also include business value analysis for sites, programs, and IT Tools. Create Investment Proposals for new projects and updated scopes while ensuring the functionalities of the new system/process meet business needs
In partnership with the business and IT leadership, Business Readiness is responsible to apply methodologies and tools to identify and manage the people-side of change (IT systems, process, behaviours) to achieve business result.
Individual contributor, lead a change team and/or oversee change delivery across a portfolio or business area. Common activities include (Business Change Implementation Management)
• Confirmation and alignment of change scope
• Stakeholder identification, analysis, and management
• Change Strategy
• Mobilising leaders
• Communications strategy, planning and execution
• Training design and delivery
• Engaging the business on their implementation and adoption requirements
• Change Planning and monitoring
PHEA(Perform Hydrocarbon and Energy Accounting)
• Ensure program deliverables & goals align with PHEA's vision
• Investment Proposals for new projects/updated scopes
• Ensure the functionalities of the new system/process meet business needs
• Monitors program progress such as awareness regarding Issue Resolution and Risk Management
• Supports execution via program and project reviews
- Looking for techno-functional candidates
- Java/Dot net prior exp
- Solutioning experience mandatory
Responsibilities
============
- Serve as the primary contact for all customer-facing support and service issues
- You will be talking to customers over email & live chat.
- Quickly address customer inquiries via email, LiveChat, and other online methods using excellent interpersonal skills
- Maintain a deep understanding of InVideo products both technically and functionally
- Resolve and provide solutions for customer queries. You will be expected to resolve technical and non-technical queries/issues.
- Educate customers about the most relevant features for their specific business needs and have the skill to turn the good conversation into sales pitches
- You will investigate problems, verify facts, and figure out resolutions
- Skilled at handling multiple queries and upselling.
- Discover and document customer pain points to advance current support procedures
- Communicate with key team members on common or critical issues, assisting in the resolution of technical issues
- Punctual and professional with a project management mindset and can-do attitude
- Stay up to date with InVideo tool updates and changes.
Required Qualifications & Skills
========================
- Bachelor’s degree in Engineering/computer science
- 0-2 years of customer support experience
- Must have excellent English verbal communication skills and telephone manner, but know it’s equally important to listen and understand your customers
- Excellent writing, spoken and email skills
Good to have
===========
- Passionate about great customer experience and customer delight
- Calm and collected - You will stay calm and can be the rock for those who come to us when they need help
- Patient and attentive - You will have to display patience and empathy while listening to our customers through critical issues and figuring out what they need
- Willing to learn - You love learning how things work and you’re always looking for ways to innovate and improve processes.
- Agile - You can move quickly and adapt to a fast-paced and constantly evolving environment. You will be on the front lines of a highly visible, fast-growing brand
Additional notes:
5.5 days a week.
4-hour shift on the 0.5 days (half day)Rotational shift in a 24*7 support environment.Uncapped sales incentives and best-in-industry salaries.
- 5+ years in architecting and building Single Page Applications (SPA)
- Shipped at least 2+ applications using Angular/AngularJs
- 6+ years expertise in building Angularjs and Angular with integration and unit tests.
- Good working knowledge of other frameworks such as REACT, nodejs, meteor etc.
- Experience with package management tools such as webpack for minification, uglification etc
- Experience with creating embeddable widgets
- Expertise with CSS frameworks such as Bootstrap4
- Demonstrated expertise of building cloud native applications
- Familiarity with administration of CI/CD such as jenkins
- Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Collaborate with other team members and stakeholders to create UI/UX designs
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Collaborate with other team members and stakeholders
- AngularJS, Angular: 5 years (Required)
- Single Page Applications: 5 years (Required)
- CI/CD: 2 years (Preferred)
- webpack: 2 years (Preferred)
- CSS: 5 years (Preferred)
- Cloud Native: 2 years (Preferred)
- React, vuejs: 1 year (Preferred)
In your role you will:
- Be an active member of the GSS Fi management team in Global Centre Pune driving strategic and people orientated change programs.
- Manage a team of professionals delivering/processing the full cycle of cash allocation, cash management, accounts receivable and master data management
- Oversee and steer the day to day operation and delegate responsibilities across your team such that key performance indicators are consistently delivered.
- Build, coach and develop your team.
- Ensure that stakeholder requests are handled with professionalism and positive service attitude while ensuring that delivery is according to defined SLA.
- Establish and maintain close and professional partnerships with internal stakeholders.
- Streamline internal processes to ensure the most efficient operational standards.
- Review and manage exception reports, KPIs, and other key indicators of performance/output.
- Multinational company experience in a shared service organisation (preferably in businesses like ours)
- Strong communication skills, both written and oral
- Several years experience in managing Credit collections teams to drive performance. Must be organised and goal oriented.
- Solid knowledge in double entry book keeping (you don’t have to be a qualified accountant)
- Experience in creating and presenting cash flow forecasts to Regions and Group Treasury.
- Drive high quality Balance sheet reconciliations (Accounts receivable and Bank account)
- Experience in arranging payments (daily cash mobilisation) in the Regions that are being supported, which means multi-currencies. This will also mean Legal Entity (LE) deposit maintenance and tracking.
- Credit Card payment processing and reconciliation
- Given we use Oracle, driving more automation to improve efficiency would be a good thing.
mail resume ui @ theintegrityglobal.com
Requirements:
ReactJS/AngularJS, Bootstrap, HTML, CSS, JQuery, Javascript.
Experience of building UI with Bootstrap and ReactJS/AngularJS is a must.
Experience with AJAX / JSON
Optimization: Understands how to fine-tune and measure performance; detect race conditions; debug paint
issues
Experience producing cross-browser functional code
Understands the JavaScript event model
Experience with pre-processors (LESS and/or SASS)
Understands how to write efficient selectors
Understands CSS rule specificity
Understands best practices for organizing rules
Understands cross-browser CSS issues
Understands responsive design approaches
Exposure to web-based mobile UI development
General Web Technologies
Security (XSS, CSRF prevention)
Experience with optimizing pages for performance
Experience with HTML5 new features
Experience with rapid-development workflow technologies (ie: Grunt)
Experience with version control (SVN, Git preferred)
Understands best practices
Passion and commitment to work in a startup environment
Basic Qualifications:3 years Bootstrap, ReactJS/AngularJS
Qualification: BE/B.Tech/M Tech
Notice Period: 30 Days (Max)
Salary offerings: 10 - 20LPA (No bar for the right candidate)









