Technical Support Executive

Key responsibilities:

1.Client Relationship Management:

✓ Build and maintain strong relationships with clients, understanding their needs and providing prompt assistance.

✓ Ensure client satisfaction by delivering exceptional customer service and resolving issues in a timely manner.

2.Campaign Execution:

✓ Coordinate and oversee the execution of advertising campaigns at various locations.

✓ Liaise with vendors, suppliers, and external agencies to ensure timely delivery of materials and services.

✓ Monitor campaign progress, troubleshoot any issues, and provide regular updates to clients and internal teams.

3.Field Operations:

✓ Conduct field visits to ensure the smooth functioning of campaigns and resolve on-ground challenges.

✓ Supervise and manage field staff involved in campaign implementation.

✓ Maintain accurate records of field activities, expenses, and reports.

4.Documentation and Reporting:

✓ Prepare necessary documents, including campaign reports, status updates, and feedback summaries.

5.Quality Control:

✓ Ensure adherence to quality standards and brand guidelines in all campaign executions.

Specification:

Experience: 1-2yrs BTL Operation

(BTL Advertising agency experience is an added advantage)

Salary: Open to discussion

Location: JP Nagar, Bangalore

Opportunity Summary

We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.

What would you do?

·      Take a lead role in the design and implementation of Shopify connectors for our marketing products.

·      Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements. 

·      Plan, design, develop, test, and deploy software to satisfy these requirements. 

·      Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.  

·      Support the maintenance of our hosted technology solutions. 

·      Work with other team members in accomplishing group objectives and participating in code reviews. 

·      Ensure timely and robust implementation of the company’s development plans.

·      Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis. 

·      Contribute to the review, selection, and adoption of proprietary tools and technologies. 

·      Use specialist knowledge and experience of information technology to provide technical advice and vision.

Technical Skills

The following skills are needed for this role.

Experience

·      3+ years’ experience in web application design and development 

·      Bachelor’s Degree in relevant discipline or equivalent experience 

Primary Skills

·      Strong background in Front-end technologies – HTML, CSS, JavaScript, React, Angular, etc. 

·      Experience with node.js

·      An understanding of User Experience and a background in building intuitive interfaces. 

Secondary Skills (nice to have)

·      Experience with Shopify integrations.

·      Experience building native apps for other platforms.

·      Experience with Salesforce APEX, VisualForce, SOQL, etc.

·      AWS ecosystem and tools, particularly developing for serverless environments. 

·      Any experience with other languages will be beneficial.

Soft Skills

·      Thrives collaborating in a team environment with a diverse range of people.

·      Passionate about delivering an amazing customer experience.

·      Able to have a change of mind, and able to change the minds of others.

·      Writes clearly and concisely.

·      Capable of working without a company office, with a fully remote team.

Growth Skills

·      Possesses a good work ethic; a self-starter with a desire to grow.

·      Always looking for better ways to get the job done.

Senior Business Analyst – (P&C Insurance) 

Location: Noida/Gurugram

Job Summary 

We are looking for a curious, detail-oriented, and analytical Senior Business Analyst to 

join our Strategic Offerings team. This role is perfect for someone who thrives on 

understanding business challenges, researching cutting-edge solutions, and conducting 

in-depth analysis to drive digital transformation in P&C insurance. 

You will be at the forefront of evaluating and comparing market-leading digital 

solutions, ensuring that our business teams have the right tools and strategies for 

efficiency and growth. If you’re passionate about problem-solving, technology, and 

making data-driven decisions, this role is an opportunity to shape the future of 

insurance while accelerating your own career. 

Key Objectives 

1. Understand and Document Business Needs: Work closely with stakeholders to 

gather and translate business requirements into actionable insights. 

2. Conduct Market Research: Identify and evaluate external digital solutions that 

align with business needs. 

3. Analyze and Compare Solutions: Conduct in-depth feature analysis, 

benchmarking market offerings to determine the best fit. 

4. Validate and verify requirements by reviewing them with stakeholders and 

obtaining their approval. Ensure that the documented requirements align with 

the business goals and objectives. 

Key Responsibilities 

• Business Requirement Analysis 

o Engage with stakeholders to understand business processes, challenges, 

and future goals. 

o Use various techniques such as interviews, surveys, and observations to 

elicit detailed business requirements. Ensure that the requirements 

capture both the functional and non-functional aspects. 

o Document detailed business and functional requirements to support 

digital transformation initiatives. 

• Market Research & Solution Evaluation 

o Research emerging technologies in the insurance space, identifying 

potential solution providers. 

o Evaluate the applicability of technologies such as artificial intelligence, 

blockchain etc in improving insurance processes and customer 

experiences. 

o Conduct competitive analysis of external solutions, comparing features, 

functionalities, and scalability. 

o Perform SWOT analysis to understand the strengths, weaknesses, 

opportunities, and threats posed by competitor solutions. 

o Collaborate with vendors to gain a deep understanding of their offerings 

and limitations. 

o Lead pilot projects to test and evaluate new solutions. 

• In-Depth Analysis & Strategic Insights 

o Assess solutions for compatibility with internal systems, security, and 

compliance standards. 

o Provide data-driven recommendations to business teams on solution 

selection. 

o Work closely with the Senior Business Consultant to align findings with 

broader strategic initiatives. 

o Collaborate with cross-functional teams to ensure successful integration 

of new solutions. 

o Track key performance indicators (KPIs) to measure the success of new 

technologies and their impact on business objectives. 

Skills & Qualifications 

• 7+ years of experience in the P&C insurance industry, with strong knowledge of 

insurance business processes. 

• Experience in large-scale business deployments, including business process 

transformation. 

• Strong analytical and problem-solving skills, with the ability to translate business 

challenges into solution-driven strategies. 

• Hands-on experience with business requirement gathering, process 

documentation, and workflow analysis. 

• Ability to conduct market research, competitive analysis, and feature 

benchmarking. 

• Strong stakeholder management skills, ensuring clear communication between 

business, technology, and vendors. 

• Proficiency in data visualization, business process modelling tools, and reporting 

frameworks. 

Preferred Skills 

• Understanding of AI/ML applications, automation, and analytics in insurance. 

• Familiarity with Agile methodologies, Azure Dev Ops, Jira, and Confluence. 

• Certifications in CBAP (Certified Business Analysis Professional), CSPO, Lean Six 

Sigma, or Agile frameworks. 

Designation : Senior Developer

Position -Permanent

Job Location – Remote

Experience- Min 5 Years

Notice Period: Immediate To 45 Days

About Payroll Company: TSG Global Services Pvt. Ltd (UnisolTSG Group).(http://www.unisoltsg.com/">www.unisoltsg.com)

From a humble beginning in 1999, TSG is now wings-spread into IT Solutions, ERP Solutions, Technology & solutions.Though head quartered in Kolkata. http://www.unisoltsg.com/about.html#collapseOne-alt3">TSG has been the steady Solutions Partner to multinational giants .TSG operates pan India bases having regional operations in Bangalore, Noida, Mumbai. Overseas operation spread across Middle-East, USA and Africa.When it comes to your IT deployment you need only the best.

• Software Solutions - Products and Services
• On-demand Staff Augmentation

•  Managed SLAs

• • 3 Years experience in Asp.Net, C# ,MVC development• Must be able to design and implement across all layers of the software• Capable of creating High level and low-level design document
• • Exposure to debugging , troubleshooting and performance
• • At least basic client side knowledge of Web technologies, JS, HTML, CSS

Global IP Partners is hiring freshers for the following position:

Business Development Executive - 0+ Years of Experience.

#location: Mohali/Chandigarh

#5daysworking

Education Qualification Required: Graduate in any field

Skills required:

Extremely good hunting skills

Full-time Direct Sales professionals

Good verbal communicator

Excellent written communication skills

#Refrences are always welcomed!

Interested candidates kindly apply.

• Proficient in Linux Commands line and troubleshooting.
• Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
• Hands-on experience with CI tooling preferably with Jenkins.
• Proficient in deployment using Ansible.
• Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
• Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
• Scripting languages: Bash, Python, Groovy.
• Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.

About [24]7.ai

[24]7.ai uses artificial intelligence, human insight, and deep vertical expertise to produce personalized, consistent, and satisfying customer experiences. The company's advanced conversational AI platform, combined with more than 20 years of contact center operational expertise, empowers the world's largest and most recognizable brands to deliver natural, frictionless conversations across all digital and voice channels. For more information, visit http://www.247.ai/">http://www.247.ai.

The Marketing Web Developer is part of [24]7.ai’s Marketing team. You will need to work collaboratively with local team members and others located in Bangalore and Toronto. This resource will be fully responsible for developing and maintaining the 247.ai website so they should be skilled in Drupal 9, HTML5, CSS, JS, Bootstrap, SASS, and possess hands-on experience with Drupal front-end theming, Integration, page development.

Areas of Responsibility

• Technical consultation and development of new pages / templates / modules in Acquia Drupal.
• Add/modify content, scripts, code, UI, modules, media etc. as per [24]7.ai Marketing and Acquia Web guidelines.
• Maintaining database, file system, dev, staging and production environments on Acquia Cloud as per [24]7.ai Marketing & Acquia guidelines.
• Check and apply Drupal security updates/patches as and when available on Drupal.org.
• Support [24]7.ai Web projects and go live/cutover activities.
• Liaise with [24]7.ai Marketing and our Acquia TAM to consult/fix issues that impact the website, and to ensure performance and availability.
• Skilled with SQL database management – from SQL to table manipulation.
• Manages all technical aspects of the CMS and Acquia development environments.
• Performance tuning, broken link fixes and implement SEO technical audits as provided by our SEO vendor.
• Uptime monitoring.
• Project ticketing (for internal tracking).
• 24x7 Emergency support.

Key Competencies

• Full-stack Drupal developer with expertise on Drupal 8 and 9 is required
• 3+ years of experience planning and implementing web projects
• Bachelor and Master Engineering degrees
• Languages: PHP, C, C#, Java, HTML5, CSS, SaaS, JavaScript
• Databases: MYSQL, Oracle
• Operating System: Linux/Abuntu, Windows
• Libraries: JQuery, Angular JS, Bootstrap
• Server side technologies: J2EE, ASP.net, JSP, Apache Solr, Apache
• Source control: SVN, Git, Github
• Must have excellent attention to detail and create clean, organized code as well as document modifications.
• Excellent problem solving and debugging skills.
• Knowledge of web performance optimization techniques.
• Knowledge of web vulnerability prevention methods.
• Experience working with cross-functional teams and receiving feedback from all levels. Work hours are shifted to overlap 2-3 hours with US Pacific Time zone as needed.
• Excellent written and verbal communication skills required.
• Ability to work within a rapidly changing environment, multi-task and prioritize.
• Must be innovative, self-driven, motivated, organized and detail-oriented
• Exhibit a high level of individual initiative.

• This is mainly a full stack position .net or Java experience
• Full Stack Experience in Angular 5+ along with Dot Net is preferred
• Dot Net experience in C#,Entity framework in Postgre SQL,Restful web services,Azure and AWS cloud solutions,HTML5,CSS3,JavaScript and Bootstrap and Angular