Content Creator

🚀 Join Altruist Technologies Pvt. Ltd.

Role: Tele Sales – Customer Care Executive (Inbound + Cross-Selling)

📍 Location: Sector 127, Noida | 🕘 Shift: Day Shift

📌 Work Type: On-Site | 💼 Employment: Full-Time

👥 Openings: 600 | ⏳ Notice Period: Immediate

✨ About the Role

We’re hiring enthusiastic individuals to be part of the Axis BPO Process at Altruist Technologies. If you’re passionate about customer service and have a knack for communication and cross-selling, this is your chance to kick-start a rewarding career.

🔹 Key Responsibilities

• Handle inbound calls and resolve customer queries
• Promote and cross-sell relevant products/services
• Maintain accurate call records & reports
• Adhere to company processes and quality standards

🔹 Eligibility

• Education: Graduation (10+2+3)
• Age: 18–30 years
• Experience: 0–3 years (Freshers welcome!)
• Languages: Fluent in English & Hindi
• Skills: Excel, Communication, Calling

💡 Why Join Us?

✅ Growth-focused environment

✅ Skill development & career opportunities

✅ Energetic, modern workplace in Noida

Requirements

Must have 1.5 years of experience in front end development in an internet startup

Deep knowledge of Angular practices and commonly used modules based on extensive work experience

Proficiency with javascript and html5

Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30 fps at all times

Thorough understanding of the responsibility of the platform, database, API, caching layer, proxies and other web services used in the system

Creating custom general use modules and components which extend the elements and modules of core Angular

Ability to understand business requirements and translate them in to technical requirements

Roles and responsibilities

Delivering a complete front end application

Ensuring high performance on mobile and desktop

Writing tested, idiomatic and documented Javascript, HTML, CSS

Co-ordinating the workflow between graphic designer, HTML coder and yourself

Cooperating with the back end developer in the process of building restful API

Communicating with external webservices

Ensure high quality graphic standards and high consistency

Stay up to date on emerging technologies

Write functional requirement documents and guides

Must have skills (Angular 6, CSS, HTML, Javascript (ES5 and ES6), rest ful API, Product company / startup experience)

• Responsible for independently managing all day-to-day payroll activities including coordination with the key internal teams as well as external payroll vendor to ensure an accurate and timely payroll on a periodical basis. 
• Responsible for interfacing within the company and outside in all matters related to HR 
• Handling end to end Onboarding & Exit of employees 
• Preparing & updating employee records relating to hiring, confirmation, transferring, termination, etc
• Responsible for accurate and timely payment of applicable taxes and filing of related returns. Eg. EPF, ESI, PT, TDS, etc.
• Ensure all labor laws compliances are fully complied with and reports are updated at all times.
• Ensure timely input to the Banking/Finance team towards disbursement of salaries.
• Handle all labor law compliances and notices.
• Manage Employee Benefit programs and ensure timely disbursement of benefits.
• Manage the generation of actuarial reports such as gratuity, leave encashment, etc
• Responsible for providing necessary information and explanations for internal and external audits.
• Respond to employee inquiries on payroll issues or concerns.
• Maintain confidentiality of payroll operations and data at all times.
• Preparation of MIS reports
• Preparation of all kinds of HR reports and documents required 
• Handling employee grievances and complaints 
• Other requirements and assignments as needed 

Required Candidate profile: 

• Education: Post-Graduate, MBA HR
• At least 5 years of end to end payroll experience
• Excellent written and spoken English
• Able to work under pressure, meet deadlines and adapt constantly to change.
• Good time management skills
• Excellent attention to detail
• Strong interpersonal skills and ability to handle employee queries.
• Ability to communicate well with all the stakeholders 
• Ability to be the interface between the employees and the organization 
• Able to communicate well within the organization and be the interface for the organization outside 

passion for all things JavaScript, having built complex single-page applications on React/Redux for at least 2 years.

Profound understanding of HTML, CSS, and browser capabilities to build beautiful, fast and snappy applications.

Comfortable with jest for writing unit and integration tests/puppeteer for e2e tests.

Curiosity to remain updated with the newest technologies and frameworks. Intuition for usability and UI design, with an ability to balance polish with the constraints of timing and scope.

Comfort with any of WebRTC/Backend Stack/React Native is a strong plus.

Most importantly, love coding and debugging gnarly problems! 

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.