


About OpexAI
About
We at opexAI strive to make business strategies and provide effective solutions to your complex business problems using AI, machine learning and cognitive computing approaches. With a 40+ years experience in analytics and a workforce of highly skilled and certified consultants, we provide a realistic approach to help you chart an optimal path to success.
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Key aspects of this role:
• Maintain, update, and enhance ITSM environment including Incident, Request, Problem, Change and Knowledge Management, Service Catalog, Service Portals, SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform interfaces (to other data sources) and the data within tables, import sets and the CMDB.
• Preferably certified in ServiceNow
- 5+ years of experience working with MySQL Databases, including the community edition
- Advanced understanding of Linux OS
- Can use SSH to connect to remote systems with password & public/private keys
- Deep understanding of systems performance
- Understand automation concept to speed up the work: Ansible
- Advanced knowledge on InnoDB internals
- Expert knowledge of Performance Schema
- Knows how to optimize queries/schemas
- Deep understanding of replication and clustering
- Knows backup solutions and strategies
- Knows HA solutions and strategies
- Knows proxy usage as it relates to MySQL
- Designs and executes overall database architecture strategy, standards and practices.
- Works closely with project teams to develop data models that support business processes.
- Works with application development to ensure database changes adhere to best practices and are properly prioritized and scheduled.
- Supports all areas of the enterprise - ensures that all databases run at optimal performance
- Proactively identifies and troubleshoots databases performance issues
- Ensures that industry wide security standards are properly implemented
- Provide technology strategy planning
- Integrate information technologies into the company for optimal effectiveness
- Understand current and future business goals and ongoing IT issues to ensure business success
- Develop a renewal and upgrade schedule for company software programs
- The candidate will be responsible to start and complete projects on a scheduled basis, inclined to maintain highest standard of quality.
- Analyzing scope of work, project sequencing, resource planning, time estimation, scheduling, cost estimation, risk analysis are a set of responsibilities.
- Monitor project performance and take proactive action to ensure projects are adhering to timelines set.
Should have knowledge in supplements and protein. A Retail Sales Associate assists customers by providing product information, processing transactions, and ensuring a positive shopping experience. They are responsible for maintaining a clean and organized sales floor, restocking shelves, and assisting with inventory. Additionally, they may handle customer inquiries, process returns, and promote sales through engagement.

Job Description:
As a Technical Writer, you will be responsible for working independently on components of an information development project. You will contribute to the team on a variety of projects and call upon team members for guidance as needed. You will contribute to the team and work independently.
Experience Range:
5 - 7 years
Job Responsibilities:
- Strong writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents.
- Experience in using the Darwin Information Typing Architecture (DITA).
- Good knowledge and writing experience using XML-based authoring tools such as oXygen XML Editor.
- Create and maintain Online Help, Installation Guide, Upgrade Guide, Deployment Guide, Release Notes, Support Matrix, and other such product documentation deliverables.
- Design, develop, and write technically accurate and comprehensive product documentation that adheres to the MSTP.
- Understanding of core information development processes: content planning, content creation, and content review.
- Fundamental skills with the authoring tools used by the information development teams.
- Fundamental collaboration skills: Ability to work with cross-functional teams and other writers for updates in the product or the process.
- Ensure strict adherence to the delivery schedule by planning, tracking, and delivering as per sprint commitments.
- Participate in daily scrum meetings, development design reviews, and documentation reviews.
Skills Required:
DITA XML, XMetal, Oxygen XML Editor, MSTP, Astoria, Visual Studio, Agile Environment, Software Development Life Cycle (SDLC),
Desired Characteristics:
- Fundamental knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing.
- Experience with content management systems, such as Astoria and Visual Studio.
- Basic skills in editing (QA for documentation) – ability to recognize errors in a variety of information deliverables.
- Working knowledge of Lean/Agile/XP software development processes and how to follow processes for information development.
- Working knowledge of major aspects of software design, development, and QA and how they affect the information development process.



Location: Gurugram
Sector: Electric Vehicle Charging
Job Role: Mobile Application Developer( React Native)
Job Type: Full-Time
Experience: 4+ year
Department: Information and Technology
Why Statiq?
Statiq was born with the idea of making sustainable transportation a reality in developing countries. It is a new-age start-up, leading the EV movement in India, by setting up chargers across the country. Statiq was named as the top 3 most promising start-ups by NASSCOM in the year 2020, it was the same year we got selected for Y Combinator, a Silicon Valley based accelerator program.
About the Role:
You are a passionate Senior Consultant who will lead a team and own on-time technical delivery for the projects assigned, with high quality. You will design and implement new software, maintain and improve existing software ensuring that software functionality is implemented with a focus on code optimization and organization. You will be accountable to provide coaching and mentoring to Sr. Associates, Associates, and Junior Associates. You will be responsible to apply Agile methodology daily and follow Definition of Done (DoD) process for better quality by maintaining unit test , code coverage and integration test coverage.
Responsibilities:
- Collaborate with the UX/product team to understand the requirements.
- Conduct feasibility analysis and high level technical design for changes proposed to the application.
- Design and build highly scalable multi vendor applications.
- Integrate with third party SDK for analytics and other app features.
- Design database and develop appropriate backend services as needed for the mobile app.
- Debug, Analyse and Optimise the performance of the application.
7.Build and deploy to app stores (iOS and Android).
8.Work with mobile devices testing platforms to accelerate testing across different devices.
9.Write high quality code with unit tests and detailed documentation.
WHAT ARE WE LOOKING FOR?
- Overall Mobile development exp. of 4+ years
- React Native Experience of 3+ years
- Strong development and fundamental knowledge of React Native.
- Strong knowledge of object-oriented programming.
- Strong knowledge of React workflows (such as Redux).
- Strong knowledge of Android Application development.
- Strong knowledge of GIT.
- Strong knowledge of REST based APIs.
- Should be well verse with Mobile Application Architecture.
- Should have good understanding of Software Design and implementation.
- Good understanding of Agile Methodologies & tools like JIRA
WHAT'S IN IT FOR YOU?
- Work with the super enthusiastic & passionate team who are looking forward to building India’s largest EV infrastructure.
- Amazing exposure to start-up culture – Be ready to take up challenges!
- We believe in "Growth" , as we grow we will make sure you grow as well. We have learning policies as well , where for your learning we will be paying.
- Medical Insurance covering your whole family.
2. Completely responsibile for architecture, wireframe, frameworks, coding, UI/UX, Database, Security, privacy etc.
3. Developing Android and Web Applications.
4. Responsible for cost optimzation and scalability of the product.
5. Preparing and presenting reports related to product development
About Us
We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a Site Reliability Engineer you will be in charge of:
- Designing, analyzing and troubleshooting large-scale distributed systems
- Engaging in cross-functional team discussions on design, deployment, operation, and maintenance, in a fast-moving, collaborative set up
- Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
- Debugging and optimizing code and automating routine tasks
- Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
- Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products
- You will follow and write good code and solid engineering practices
Requirements
You can be a great fit if you are :
- Extremely self motivated
- Ability to learn quickly
- Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation.
- 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
- Have a solid understanding of system availability, latency, and performance
- Strong programming skills in at least one major programming language and the ability to learn new languages as needed
- Strong System/network debugging skills
- Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
- Experience with setting up production-level monitoring and telemetry
- Expertise in Container management & AWS
- Experience with kubernetes is a plus
- Experience building CI/CD pipelines
- Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Ability to effectively articulate technical challenges and solutions.
- Proactive outlook for ways to make our systems more reliable


