
Job Summary
A Desktop Support Engineer provides critical technical support to end-users, resolving hardware, software, and network issues to ensure seamless business operations. This role combines hands-on troubleshooting with proactive system maintenance, serving as the frontline IT resource for organizations.
Key Responsibilities
- Technical Support
- Resolve Level 1/2 issues for desktops, laptops, printers, mobile devices, and peripherals.
- Troubleshoot OS errors (Windows 10/11, macOS), application crashes (MS Office 365, Adobe), and driver conflicts.
- System Management
- Install, configure, and update operating systems, software, and security patches.
- Manage user accounts via Active Directory/Azure AD (password resets, group policies).
- Hardware Maintenance
- Diagnose/replace faulty components (RAM, HDD/SSD, motherboards).
- Maintain IT inventory and asset tracking.
- Network & Security
- Troubleshoot LAN/Wi-Fi, VPN, DNS, and DHCP issues.
- Implement antivirus solutions and enforce data security protocols.
- User Collaboration
- Guide end-users through solutions via phone, remote tools (TeamViewer), or in-person.
- Assist in onboarding/offboarding (workstation setup, access provisioning).
Qualifications
- Technical Skills:
- Proficiency in Windows/macOS, M365, Active Directory, and basic networking.
- Hardware troubleshooting (A+ certification preferred).
- Soft Skills:
- Strong problem-solving, communication, and customer service abilities.
- Experience:
- 2+ years in desktop support or related IT roles.
- Familiarity with ITSM tools (ServiceNow, Jira) is a plus.
Work Environment
- Location: On-site (office/corporate) with hybrid/remote flexibility.
- Schedule: Standard business hours; occasional on-call/weekend support.
- Salary Range: $45,000–$70,000/year (based on experience/certifications).

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🤝 Shape Culture. Empower People. Grow With Us.
Ungrammary is an award-winning UX/UI design studio based in Mumbai. Trusted by global brands like Adobe, Kotak Mahindra Bank, Adani Capital, AU Small Finance Bank, VMware, and Fossil, we're proud to be ranked among the Top 20 Global UX Agencies and Top 5 in India by Clutch. Our work has earned us international recognition, including the iF Design Award 2024, International Design Award (IDA), and DNA Paris Design Award.
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A bilingual infrastructure engineer typically handles the design, implementation, and maintenance of IT infrastructure, including networks, servers, and storage systems. They are expected to have expertise in technologies like Linux, Windows, virtualization platforms, and scripting languages, along with strong communication skills in multiple languages. Responsibilities often include:
Monitoring and maintaining network and server operations.
Providing technical support for hardware and software systems.
Designing scalable and secure infrastructure solutions.
Collaborating with teams to ensure system reliability and efficiency.
Implementing disaster recovery and backup plans.
For bilingual roles, fluency in languages like English and Japanese is often required to facilitate communication across diverse teams and clients.
About Us:
Zemoso Technologies provides product & data engineering solutions using open source Big Data stacks, Machine Learning and advanced custom visualizations.
We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019).
Our founders have had past successes - founded a decision management company acquired by SAP
AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.
Marquee customers along with some exciting start-ups are part of our clientele.
Currently, for our Hyderabad, India development centre, we are looking for Scrum Master.
Position: Scrum Master
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Qualification: BTECH/BE in CSE or equivalent
Scrum master certification is a plus
Responsibilities:
Manage each project’s scope and timeline
Coordinate sprints, retrospective meetings and daily stand-ups
Coach team members in Agile frameworks
Facilitate internal communication and effective collaboration
Be the point of contact for external communications (e.g. from customers or stakeholders)
Work with product owners to handle backlogs and new requests
Resolve conflicts and remove obstacles that occur
Help teams implement changes effectively
Ensure deliverables are up to quality standards at the end of each sprint
Guide development teams to higher scrum maturity
Help build a productive environment where team members ‘own’ the product and enjoy working on it
Requirements:
Experience in a scrum master role
Familiarity with software development
Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
Good knowledge of other Agile frameworks (Crystal, XP etc.)
Excellent communication and servant leadership skills
Problem-solving and conflict-resolution ability.
Outstanding organizational skills


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Corporate sales manager Bangalore location
Receiving, handling and converting Meetings, Events and Group enquiries.
Planning events in conjunction with the client.
Presenting and Selling available and suitable banquet / event options to the highest possible standard.
Contact Meeting Planner by mail, telephone, customer outings and site inspections.
Ensure the complete administration and execution of all planned events.
Negotiate space, dates and rates to obtain booking goal while focusing on shoulder and off season business.
Identify need periods and undertake comprehensive program of sales activity to secure new and adhoc business minimizing the impact of low activity periods.
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Make commercial decisions to maximize MICE income on a daily basis.
Continue professional development through educational offering made via industry trade groups and educational institutions.
Encouraging repeat business through excellent customer service and inquiry handling.
Build strong relationships with customers to fully understand their needs.
Ensure online meeting partner websites are regularly updated and managed including photos, descriptions, and promotions.
Each month review the next 6 months availability to highlight high or low demand dates and take steps to minimize the risk of any shortfall or overbooking.
Ensuring all inquiries are recorded accurately in the Event Enquiry application (Opera S&M, Delphi, Protel Banquet, MICE software etc.).
Bring in direct guests though online marketing and advertising.
Helping the hotel to identify new avenues of business and bring in more banquet events to the hotel.
Assist in the preparation and monitoring of sales, department and budgetary reports as and when required.
Other duties and tasks assigned by the management within the job scope.
JOB ROLE: Graphics Designer/Video Editor
EXPERIENCE: 3+ Years
LOCATION: Madurai, India
Job Mode: Full Time
Qualifications & Skills Requirement:
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- Experience working with Microsoft Office Suite (primarily Word and PowerPoint)
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- Strong time management and prioritization skills
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Intermediate MS Office/Internet.
Good research and logical skills.
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- Knowledge of user authentication and authorization between multiple systems, servers, and environments
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