Business development executive

Responsibilities:

• Responsible for Online bidding, social media, and Lead Generation.

• Identify, develop and build differentiators in client offerings.

• Understand the company’s goal and purpose to continue to enhance the company’s growth.

• Lead Generation Methods.

• Have to take care of International IT sales.

• Ensure to perform New Business Development

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

JOB DESCRIPTION - BUSINESS DEVELOPMENT TRAINEE LTD 

Greetings from SKOLAR! This is an expression of an interest in participation in the recruitment process at your college for the final year students. 

Company Profile: SKOLAR aims to provide the finest project based education to learners, helping them in getting placed in their dream companies by providing them with the right training and path to outperform their interviews. We dedicate our platform to providing you with the very best mentorship on our courses, with an emphasis on Interactive learning style, a great mentorship workaround, and affordability across all the courses thus helping students achieve more holistic education and prepare them for better career opportunities.

Designation : Business Development Trainee

Eligibility : Graduation/Post Graduation (Minimum 50%) 

Roles and Responsibilities : ● Work closely with the Sales and Marketing team in assisting the growth of the business by acquiring new business leads. 

● Pitch and promote SKOLAR's services to prospective clients 

● Career counselling of prospective students and understanding their learning objectives to offer relevant products to them 

● Build sales leads through referrals and cold calling to generate sales (monthly target/revenue oriented) 

● Collaborate with the Sales and Marketing team to plan and oversee new marketing initiatives ● Set up meetings to prepare and deliver pitches to prospective clients 

● Follow up with potential clients 

● Work with team members to identify and manage risks 

 Job Skills & Qualification: ● Graduation in any degree

● Strong communication skills 

● Critical and out-of-the-box thinking 

● Excellent organisational and leadership skills 

● Ability to perform well under pressure in a fast-paced environment ability 

● to work in a target driven environment. 

Working Days: 6 days work/week (Saturday and Sunday Mandatory working) 

Probation Period: 4 Months 

PACKAGE During Training/Probation Period: INR 18,000 + up to INR 15,000 (Incentives). (First 10 days Unpaid): Candidates will undergo a 10 Days training period. 

Post Training/Probation Period:4 to 6 LPA + 3 LPA(Based on performance during Probation period). 

The Benefits and Perks of Becoming a BDA/BDI Incentives are given out on a monthly basis, with top performers receiving bonuses and recognition

We are looking for a “Street Smart” Media sales executive 

• Understand KreedOn’s advertising opportunities to build relevant brand solutions for our advertisers and deliver the highest level of sales.
• Reaching out to and building relationship with all the major Digital Ad Agencies & Ad- Networks
• Prospect, penetrate and create new relationships with clients and advertising agencies.
• Will be responsible to map clients and generate business for all properties that can be monetized on KreedOn platform.
• Understand the value of KreedOn's products and pricing as well as competitive offerings and articulate KreedOn’s benefits in a manner meaningful to the customer.
• Job would require researching Relevant customers, Cold calling them for meetings, understanding their goals, propose solutions and close sales
• Should be proficient in creating sales pipelines, manage and lead everything from lead generation to client servicing.
• Should be proficient in verbal and written communication which includes creating formal sales presentations, writing high-conversion emails and other communication tasks.
• Should have deep understanding of display sales models, web-based native content sales, Brand Solutions sales and digital product sales including SaaS solutions.
• Should have deep understanding of the advertising ecosystem and should be well networked with various digital advertising agencies, Brand managers and key planners PAN India.
• Work closely with the editorial, marketing and technology team of KreedOn to build brand solutions.
• The candidate will closely work with the core team to develop the market but will be expected to manage the planning and development of existing accounts and nurturing new accounts and closing sales opportunities independently.
• Should be familiar with CRM tools like hubspot . All the sales need to be managed through company CRM.
• High work ethics , Remote work ready and deliver results working remotely

Expected Qualities :

• 3 years of minimum experience in Brand solutioning and Digital Media Sales (Digital Content Sales/Banner Ads/Sponsorships and other digital product) with an excellent track record.
• Established network and contacts with Digital Ad Agencies , Sports Industry
• Go-getter attitude with an inclusive mind and positive outlook
• Committed, self motivated, goal oriented & focused on delivering results
• Good interpersonal skills and an awesome team player.
• Should be able to craft and execute a vision with creativity and style.
• Self-starter who is comfortable with both taking initiative and working in collaboration.

• 7 - 10 years of relevant Business Development for product and services companies targeting Analytics / IT sales /staffing Technology companies.
• Must have generated a minimum of $1-2M revenue in the last 12 months
• Experience in North American Market Lead Generation is mandatory

• Provide the team with a vision and objectives; manage key performance indicators
• Set the monthly, weekly, daily targets for the team and ensure that the targets are achieved
• Maintain the sales report of the team
• Needs to own hiring, firing and deliverables of at least 10 education counselors
• Motivating & mentoring team to achieve & exceed targets
• Design & develop business models
• Conducting weekly reviews for performance & training
• Identifying the areas of improvements & KPI’s
• Involved in a lot of calling on phone for negotiation and objection handling