Community Manager

Backend Engineer - Python

Location: Bangalore, India

Experience Required: 2-3 years minimum

About Us:

At PGAGI, we believe in a future where AI and human intelligence coexist in harmony, creating a world that is smarter, faster, and better. We are not just building AI; we are shaping a future where AI is a fundamental and positive force for businesses, societies, and the planet.

Job Overview

We are seeking a skilled Backend Engineer with expertise in Python to join our engineering team. The ideal candidate will have hands-on experience building and maintaining enterprise-level, scalable backend systems.

Key Requirements

Technical Skills

• Python Expertise: Advanced proficiency in Python with deep understanding of frameworks like Django, FastAPI, or Flask
• Database Management: Experience with PostgreSQL, MySQL, MongoDB, and database optimization
• API Development: Strong experience in designing and implementing RESTful APIs and GraphQL
• Cloud Platforms: Hands-on experience with AWS, GCP, or Azure services
• Containerization: Proficiency with Docker and Kubernetes
• Message Queues: Experience with Redis, RabbitMQ, or Apache Kafka
• Version Control: Advanced Git workflows and collaboration

Experience Requirements

• Minimum 2-3 years of backend development experience
• Proven track record of working on enterprise-level applications
• Experience building scalable systems handling high traffic loads
• Background in microservices architecture and distributed systems
• Experience with CI/CD pipelines and DevOps practices

Responsibilities

• Design, develop, and maintain robust backend services and APIs
• Optimize application performance and scalability
• Collaborate with frontend teams and product managers
• Implement security best practices and data protection measures
• Write comprehensive tests and maintain code quality
• Participate in code reviews and architectural discussions
• Monitor system performance and troubleshoot production issues

Preferred Qualifications

• Knowledge of caching strategies (Redis, Memcached)
• Understanding of software architecture patterns
• Experience with Agile/Scrum methodologies
• Open source contributions or personal projects

Position Overview:

As the Operations Manager, you will play a crucial role in ensuring that disabled individuals receive the best possible care and support from our team of associates. You will be responsible for managing the day-to-day operations, client relations, associate recruitment, training, and overall quality of services provided.

Key Responsibilities:

Onboarding

·       Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.

Quality Assurance:

·       Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.

·       Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.

Scheduling and Coordination:

·       Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.

·       Collaborate closely with the scheduling team to accommodate individual client needs and preferences.

Compliance and Regulations:

·       Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.

·       Implement and enforce compliance protocols and guidelines.

Budget Management:

·       Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.

Emergency Response:

·       Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.

Continuous Improvement:

·       Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.

·       Drive continuous improvement initiatives to enhance client outcomes.

Client Relations:

·       Build and maintain strong relationships with clients and their families.

·       Ensure that individual client needs and preferences are understood and met by our associates.

Associate Recruitment and Training:

·       Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.

·       Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.

Qualifications:

·       Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).

·       Proven experience of 4 -6 years in healthcare management, disability services, or a related field.

·       Strong leadership and team management skills.

·       Excellent communication and interpersonal abilities.

·       Knowledge of industry regulations and compliance standards.

·       Ability to analyze data and make informed decisions.

·       Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.

Responsibilities:

• Define the code review process for the team to follow and perform code reviews.
• Design, implement, and maintain Java-based applications that can be high-volume and low-latency.
• Ensure application designs conform with business goals.
• Develop and test software & Identify and resolve any technical issues arising.

Eligibility:

• 3+ yrs of experience developing web applications using J2EE / Java.
• Possess knowledge and skills in software programming in Core Java, J2EE, Microservices-related technologies, Spring Boot, Spring MVC, Rest API, JavaScript, and XML.
• Experience developing enterprise-level web applications and RESTful APIs using Microservices.
• Experience in API Management & in using version control and CI / CD tools.

Role: SDET III

Location: Pune

Department: Engineering

About Us:

Ola is India’s largest mobility platform and one of the world’s largest ride-hailing companies, serving 250+ cities across India, Australia, New Zealand, and the UK. The Ola app offers mobility solutions by connecting customers to drivers and a wide range of vehicles across bikes, auto-rickshaws, metered taxis, and cabs, enabling convenience and transparency for hundreds of millions of consumers and over 1.5 million driver-partners.

Ola’s core mobility offering in India is supplemented by its electric-vehicle arm, Ola Electric; India’s largest fleet management business, Ola Fleet Technologies and Ola Skilling, that aims to enable millions of livelihood opportunities for India's youth. With its acquisition of Ridlr, India’s leading public transportation app and investment in Vogo, a dockless scooter sharing solution, Ola is looking to build mobility for the next billion Indians. Ola also extends its consumer offerings like micro-insurance and credit led payments through Ola Financial Services and a range of owned food brands through India’s largest network of kitchens under its Food business. 

Ola was founded in 2011 by Bhavish Aggarwal and Ankit Bhati with a mission to build mobility for a billion people. For more details, visit https://mailtrack.io/trace/link/9cf02745c1ccbb168313fd6de6e15ec819c3fd1d?url=http%3A%2F%2Fwww.olacabs.com%2Fmedia&;userId=2857940&signature=1ee2b69749ed1642">www.olacabs.com/media.

Roles and Responsibilities

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Create detailed, comprehensive and well-structured functional, system, and regression test plans and test cases.
• You will understand the requirements and would write automation tests for integration, load, and performance.
• Estimate, prioritize, plan and coordinate testing activities.
• Write and Implement Tests using Selenium and Java.
• Write and Implement Load and performance tests.
• Design, develop and troubleshoot automated test scripts to validate the technical and functional integrity of web and mobile-based application components, backend API, and reports.
• Collect, analyze and interpret test metrics.
• Summarize test data and report findings.
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements. 
• Monitor debugging process results.

Critical Functional Skills

• Exposure to best practices in SQA and software development, including code reviews, debugging, troubleshooting and CI processes
• Strong knowledge of Rest-Assured/API testing, Selenium and Appium/Robotium.
• Hands-on experience in performance tools.
• Strong in Core Java fundamentals and Object-Oriented Programming concepts
• Proven work experience in software quality assurance.
• Strong knowledge of software QA methodologies, tools and processes.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Hands-on experience with both white box and black-box testing.
• Hands-on experience with functional and non-functional testing.
• Experience working in an Agile/Scrum development process.
• Excellent communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences, both technical and non-technical

Experience Required

• 6+ years of experience in QA
• QA experience across multiple projects.

Minimum Qualifications Required
BS/MS degree in Computer Science, Engineering or a related subject.

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a SDE III, you will be :

1. Designing and implementing FullStack applications of interface.ai’s conversational AI platform and playing a significant role in evolving them.
2. Working with a team of driven and passionate engineers working on cutting edge technology, who take pride in solving complex problems.
3. Engaging in cross-functional team discussions on Product, design, QA, deployment and maintenance,  in a fast-moving collaborative set up.
4. Building reusable code and libraries for future use
5. Analyzing high level requirements, breaking it down into workable/demoable tasks, estimating them and delivering with high quality.
6. Contributing to improve our engineering processes, tooling, and standards.

1. Are extremely self motivated
2. Have ability to learn quickly
3. Have a growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Have Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Are Passionate about the possibilities at the intersection of AI + Banking
6. Have worked in a startup of 5 to 30 employees
7. Have outstanding problem-solving abilities
8. Have proactive outlook for ways to make the solution better
9. Have 5+ years of experience in delivering scalable complex technical products
10. Have Good knowledge of distributed technologies, low latency, and highly scalable systems. 
11. Have Expertise in JavaScript and Node.js
12. Have Hands-on experience in Node.JS / Express.JS / Hapi.js / Koa.js (or any other Web Framework), and Relational Databases (preferably PostgreSQL)
13. Have Expertise with unit testing & Test Driven Development (TDD)
14. Have Hands-on experience in Mocha or other Javascript testing frameworks
15. Have experience working with react, python (Nice to have)
16. Have hands-on experience in developing applications using microservices, container technologies, container management systems such as Kubernetes
17. Have a strong understanding of systems using real-time interactions (web sockets, long-polling, server-sent events)
18. Have hands-on experience in the Implementation of security and data protection
19. Are eager to learn new technologies
20. Have excellent written and verbal communication skills, including the ability to write detailed technical documents.
21. Are passionate about helping teams grow by inspiring and mentoring engineers

CommerceIQ is Hiring Data Scientist (3-5 yrs)

At CommerceIQ, we are building the world’s most sophisticated E-commerce Channel Optimization software to help brands leverage Machine Learning, Analytics and Automation to grow their E-commerce business on all channels, globally.

Using CommerceIQ as a single source of truth, customers have driven 40% increase in incremental sales, 20% improvement in profitability and 32% reduction in out of stock rates on Amazon.

What You’ll Be Doing

As a Senior Data Scientist, you will work closely with Engineering/Product/Operations teams to build state-of-the-art ML based solutions for B2B SaaS products. This entails not only leveraging advanced techniques for predictions, time-series forecasting, topic modelling, optimisation but deep understanding of business and product too.

• Apply excellent problem solving skills to deconstruct and formulate solutions from first-principles

• Work on data science roadmap and build the core engine of our flagship CommerceIQ product

• Collaborate with product and engineering to design product strategy, identify key metrics to drive and support with proof of concept

• Perform rapid prototyping of experimental solutions and develop robust, sustainable and scalable production systems

• Work with large scale ecommerce data of the biggest brands on amazon

• Apply out-of-the-box, advanced algorithms to complex problems in real-time systems

• Drive productization of techniques to be made available to a wide range of customers

• You would be working with and mentoring fellow team members on the owned charter

What we are looking for -

• Bachelor’s or Masters in Computer Science or Maths/Stats from a reputed college with 4+ years of experience in solving data science problems that have driven value to customers

• Good depth and breadth in machine learning (theory and practice), optimization methods, data mining, statistics and linear algebra. Experience in NLP would be an advantage

• Hands-on programming skills and ability to write modular and scalable code in Python/R. Knowledge of SQL is required

• Familiarity with distributed computing architecture like Spark, Map-Reduce paradigm and Hadoop will be an added advantage

• Strong spoken and written communication skills, able to explain complex ideas in a simple, intuitive manner, write/maintain good technical documentation on projects

• Experience with building ML data products in an engineering organization interfacing with other teams and departments to deliver impact

• We are looking for candidates who are curious and self-starters; obsess over customer problems to deliver maximum value to them.
• Data scientist, Machine Learning, data science, data analyst

Job Type: Full-time

Experience:

• Data Scientist: 3 years (Required)

Application Question:

• Looking for product based industry experience from tier 1 /tier 2 colleges (NIT ,BIT, IIT,IIIT, BITS, Strong Profiles)