Creative Director

ROLES AND RESPONSIBILITIES:

The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.

KEY RESPONSIBILITIES:

Dialer Strategy & Execution:

• Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
• Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
• Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.

Performance Optimization & Analytics:

• Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
• Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.

Compliance & Governance:

• Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
• Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
• Maintain robust documentation of campaign changes, SOP updates, and version logs.

Cross-Functional Coordination:

• Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
• Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
• Partner with Quality and Policy teams to align operational execution with business rules.
• Coordinate with MIS teams for data validation and report automation.

Reporting & Governance:

• Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
• Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
• Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.

IDEAL CANDIDATE:

Domain & Technical Expertise:

• Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
• Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
• In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
• Working knowledge of CRM systems, CTI integrations, and lead management platforms.

Analytical & Reporting Skills:

• Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
• SQL proficiency preferred for data extraction, query building, and troubleshooting.
• Ability to interpret large data sets and convert findings into actionable insights.

Execution & Problem-Solving Skills:

• Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
• High execution discipline with the ability to manage multiple campaigns simultaneously.
• Strong decision-making capabilities under operational pressure.

Communication & Stakeholder Management:

• Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
• Strong documentation, reporting, and presentation skills.
• Ability to translate analytical findings into business-friendly recommendations.

Eligibility-

• Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
• Must have completed minimum tenure requirements as defined by HR.
• No active performance improvement plan or disciplinary action.
• Consistent performance ratings and adherence to compliance norms.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Required Skills (more the better):

• PHP, Laravel, MySQL/ MariaDB, HTML5, CSS3, JavaScript, AJAX/ Fetch, jQuery, Web services and APIs
• MVC framework, Design Patterns, Authentication, Eloquent, Providers, Middleware, Supervisor, Cron Jobs, Postman etc.
• Experience of entire software development lifecycle
• Project delivery experience and has handled clients directly

• Managed a team of at least 4 developers
• Client Interaction and requirements management

Additional Skills:

• Versioning tools such as Git, Bit Bucket, and concepts like branching
• DevOps: Knowledge of operating systems, hosting and deployment on cloud platforms like Amazon Web Services, Google Cloud, Azure etc will be added advantage

Responsibilities will include:

• Writing clean, well-designed code
• Debugging code and fixing bugs
• Ensuring code quality and security by following industry standards
• Managing code repositories and deploying builds
• Contributing to all phases of the development lifecycle
• Participating in team meetings and client meetings/ calls
• Learning new technologies

Why should I join Big Rattle?

Big Rattle Technologies specializes into development of Mobile and Web applications. Our clients include Fortune 5000 companies. Over the past 9 years, we have delivered multiple projects for clients from various industries like FMCG, Restaurants, Banking and Finance, Automobiles, Ecommerce, Television and Broadcast Agencies.

You will have an opportunity to get end-to-end exposure in software design and development of products, web applications and mobile applications. You will also have opportunities to participate in the decision-making process and take leadership roles as you grow in the organisation.

The company offers benefits like

• Healthcare coverage (including Covid-19 vaccination reimbursement)
• Technical certification fee reimbursements
• Technical training fee reimbursements
• 5-day work week
• Flexible working hours
• Hybrid working

Roles and Responsibilities:

• Min 5 years of experience in designing and developing enterprise software applications including the experience in architecting and developing applications on the Android platform.
• Experience in Java, Kotlin and dependency injection for Android app development.
• Experience with Media, Telecom, FCM, Network, JSON, XML, Web Services and SQLite.
• Expertise in mobile and Java frameworks/accelerators.
• Knowledge of WebRTC, XMPP, DAO, Firebase, RESTAPIs, Crashlytics, and JetPack libraries.
• Advanced experience with Android Studio, Gradle, Git, and continuous integration.
• Strong knowledge of the Android mobile landscape, architectures, trends, and emerging technologies.
• Fully conversant with SOLID principles, software development frameworks, design patterns, and enterprise in mobile application integration
• Experience with XMPP and Smack libraries and with RxJava, Dagger2 is desirable

Job Profile – Wordpress Developer:

• Develop web sites, web apps, e-commerce Portals based on WordPress
• Use themes & readymade plugins to build websites in the CMS
• Develop or customize plugins/ themes if required.
• Work on Front-end (HTML/CSS/JavaScript) and backend code (PHP) if required.

Location : Green Park, Adjacent to Green Park Metro St. on Yellow line . (Remote working Available)

Vacancy : 1

Full time Job. Alternate Saturdays are OFF

Candidate Profile:

Qualification : 15Years of education

Experience : 2-4 Years

Experience at working both independently and in a team-oriented, collaborative environment is essential.

• Excellent Knowledge of building WordPress websites & e-commerce portals using WooCommerce
• Must have Experience setting up high quality e-commerce stores with WooCommerce.
• Experience working with Elementor and/or Divi theme builders
• Proficient in front-end & backend programming skills HTML/CSS, AJAX, XML, JavaScript, PHP
• Strong debugging skills with ability to read and modify existing code
• Knowledge of responsive designs
• Knowledge of performance optimization & basic understanding of designing search engine friendly websites.
• Keen eye for design and aesthetics.
• Solution Oriented & Logical analytics skills
• Decent English communication skills (Should be able to convert requirements to working solutions. Interacting on skype/ email with national & international clients)

Good to Have

• Knowledge of Photoshop or Other tools for basic Image editing (resize, crop, optimize for web etc).
• Knowledge of Joomla and/or Drupal
• Working with Linux command shell/windows Servers/Cpanel for Hosting websites.

• Align with product managers, business analysts, developers, and other stakeholders to gather product inputs.
• Understand and decipher user journeys while drafting product flows.
• Be able to accept creative feedback and inculcate the same in their writing.
• Highly creative with excellent communication and team player abilities.
• Understand the Transportation industry.
• Research fintech industry snippets (combining online sources, interviews, and studies).
• Prepare well-structured product flows using research, writing techniques, and logic.
• Coordinate with marketing and design teams to illustrate product draft.
• Ensure all-around consistency (style, fonts, images, and tone).

• We are looking for someone with 3-9 years of overall working experience as Content writer.
• Bachelors/Master’s degree in any discipline.
• Ability to meet deadlines and willingness to explore new domains.
• Proven work experience as a Content Writer, Copywriter, or similar role.
• A team player willing to do what it takes.
• Experience doing research using multiple sources.
• Familiarity with product writing and its nuances.
• Able to create audio/video content for product.
• Excellent writing and editing skills in English.
• Ability to communicate technical aspects to people with non-IT background.

We are looking for an experienced Backend Engineer who can help make our desktop app even more spectacular for the highest performing professionals globally. She / he should be versatile and should have a good base with Golang, NodeJs and Python

About Track

The calendar is a tool that can assist you to achieve your highest human potential. Being productive with your time and collaborating efficiently with others is key to it. And Track (https://thetrackapp.com) is the fastest calendar experience ever. We've redesigned the calendar from the ground up to be fast, simple, effortless and also fun.

The Team

We are a small, global and efficient team and speed is part of everything we build and do

We are backed by amazing investors from India and US who have cofounded startups which had massive exits and the investors are currently on boards of Unicorn startups.

The Founder has over 12 years of experience in technology, studied and worked in the US for 8 years, and has cofounded a startup before.

Expected Skills :- 

Primary expertise: Golang, NodeJs, Python 

• Our backend was written in Nodejs and some parts converted to Golang. We want to switch completely
• Knowing Golang well is important 
• You should know python / Django at a reasonable level
• Ability to work with GCP and AWS environments
  Worked with Amazon services like SNS, SQS and Google services like Firebase FCM
• Ability to execute rapidly

About Us :

ImpactGuru.com, India's leading healthcare financing platform for patients raises money online for medical expenses via crowdfunding. It aggregates a large number of online payments to allow any individual requiring financial assistance to raise funds for medical expenses - be it cancer, transplant, accident, or any medical emergency.

ImpactGuru.com has already helped mobilize Rs 1,500 cr / US$200mm via crowdfunding along with its partners.

ImpactGuru.com was incubated at Harvard Innovation Lab in the USA in 2014.

ImpactGuru.com recently announced a $2mm Series A round, led by Apollo Hospitals Group, Currae Healthtech Fund, RB Investments (Singapore based VC Fund), Shorooq Investments (Middle East based VC Fund), Venture Catalysts (India's #1 angel investor group) with participation from various other investors from USA, Southeast Asia, and the Middle East.

ImpactGuru.com was recently awarded Best Technology Solution for Social Good by Economic Times Intelligent Health & Tech Awards, selected among top 5 early-stage startups in India by TiE, featured multiple times on CNBC Young Turks.

ImpactGuru.com was ranked among the top 21 Startups Globally to Watch in the space in which it operates by CB Insights. Impact Guru's senior management is led by Harvard, Wharton, Parsons, IIT, and IIM alumni with the founders recently being profiled in Fortune 40 under 40. If you are interested in being a part of a dynamic startup working at the intersection of financial services and healthcare which is making significant positive social impact to society, then Impact Guru is the right place for you.

Website : https://www.impactguru.com/
Team : https://www.impactguru.com/team

Location : Mumbai

Team Size : 300 +

We are scouting Asst Manager / Manager - Digital Marketing Analyst, Mumbai.

Responsibilities:

• Own end-to-end execution, measurement, reporting, and optimization of campaigns across channels with goals to increase New users Acquisition, Scale GMV across the campaign, and deliver platform GMV & ROAS
• Managing two verticals of Impact Guru business, one is online donation(E-commerce) & Lead Generation(Seekers).
• Lead a team of performance marketers & Data Analyst
• Partner with internal teams to optimize campaign performance (targeting, optimization, creative direction, etc.)
• On a day-to-day basis, you will be expected to optimize campaigns based on data breakdowns and insights.
• Understand ways to scale campaigns across platforms in an optimal manner.
• Perform interest research in Facebook using audience insights and ads manager.
• Create a digital media plan based on requirements across multiple platforms
• Understand how content works across different social media platforms
• Create insightful reports based on data from performance marketing campaigns
• Tag with your copy and art partners to achieve a digital-first creative output on campaigns.
• Work on Launching & Optimizing other marketing channels like Taboola, Criteo, Outbrain, Adroll etc.
• Work on retention marketing through Mo engage or internal communication.
• Coordination with SEO Team for Organic ranking updates & suggestions
• Assist Social media team in scaling the organic GMV from social pages, also assist them in increasing the followers on each social media pages
• Work on launching influencer marketing campaigns & influencer network for the brand.

Eligibility

• 1-2 years experience in digital marketing at a high-growth B2C organization.
• Hands on experience of working on Facebook Ads, Google Ads, etc
• Managed monthly paid marketing spends of 50L-1 Crore+
• Bachelors degree in Engineering, Media Communications, Business Administration, Journalism, or related Fields.
• Strong communication skills
• Strong creative and analytical skills
• Working Proficiency in Google Analytics, Google Tag Manager, SQL, Excel, and creating data visualizations on data studio or Tableau
• Be able to take 100% ownership of the process from start to finish
• Strong quantitative mindset & data-driven approach to digital marketing; expert in excel-based data modeling, analytics tools.
• Ability to multitask in a fast-paced work environment.
• Punctual and dedicated to meeting targets & deadlines.
• Able to effectively work independently, and as part of a team.
• An early adopter attitude towards technology
• Min. 1 year experience is required in this role.

Job Description:

Candidate must have 2 to 5-years of experience in various phase of development of a python-based application or API development.

Requirements:

Must Have:  Strong expertise in PYTHON and its built-in data structures, developing API using flask or fastapi, data wrangling using standard python frameworks like pandas, NumPy etc., integration of various applications (third party or inhouse) with python.

Good to Have: Deployment using Nginx, GUnicorn, IIS, docker and Kubernetes etc. Good understanding of optimization solutions like differential evolution. Hands on experience with python packages like Scipy.  Tkinter to make python-based applications.

Roles and Responsibilities:

• Understanding/gathering the requirements from stakeholder, formulating the problem, and leveraging AI/ML to solve the business problems.
• Integration of third party or in house application with python solution.
• Working on Deployment and optimization of various engineering problems using Numerical/Constraint optimization frameworks such as Differential Evolution and deploy a web-based API using Flask and Nginx/IIS.
• Unit testing of various python modules developed and testing of the API.

Dear Candidate,

We are HIRING AT SIMFORM
Please find the details as below:

Simform is a fast-growing software services company mainly serving and having a presence in North America. Simform has built a solid work culture that is focused on learning, growth, and work-life balance. Simform is well-known for its very good work culture and loved by employees.

Please find the details of the job:

Our MEAN stack team is passionate about technology, and we love building scalable web solutions keeping performance in mind.We're looking for a full stack developer that has experience developing a variety of Web Apps using the MEAN stack. You should be able to comfortably move between the client and server-side code written with JavaScript/TypeScript.

Role + Responsibilities:   

• Work with the team to design, develop and support scalable applications         
• Implementing elegant, intuitive user experience using the latest front-end technologies.         
• Developing API's and designing the data architecture using web frameworks like Express.         
• Write, test, and release production-ready code.         
• Work with our DevOps team to ensure continuous deployments of our applications

Person Specification and Qualifications:

• Experience developing highly scalable services and APIs         
• Knowledge of data modelling and database performance using NoSQL/SQL         
• Strong experience with JS frameworks like Express(any other backend framework), Angular.         
• Familiarity developing SaaS applications in AWS/Azure         
• In-depth knowledge of designing and developing software in distributed architectures for multi-tier applications

Plus points if you're familiar with the following:

• Experience with deployment and CI/CD is a plus!       
• TypeScript implementation with Frontend or Backend applications         
• Knowledge of GraphQL and it's libraries like Apollo, Prisma         
• Have worked with Jest, Enzyme like testing libraries         
• Knowledge of document, key/value or other non-relational database systems such as Elastic Search, Redis, HBase, BigTable, DynamoDB