Creative Director

Company: PGAGI

Location: Remote

Duration: Internship

About PGAGI

PGAGI is at the forefront of Artificial Intelligence innovation, driving transformative advancements across industries. We are a dynamic and growing company dedicated to delivering impactful AI-driven solutions while fostering a collaborative and supportive remote work culture.

Role Overview

We are looking for a proactive Sales & Marketing Intern who will primarily focus on identifying and engaging potential leads through social media platforms. The role involves monitoring inbound interactions such as comments and direct messages across platforms like X (Twitter), Instagram, Reddit, and other communities, qualifying leads, and supporting conversion efforts.

Key Responsibilities

Lead Identification & Management

• Identify and track potential leads from social media comments, discussions, and direct messages across platforms such as X, Instagram, Reddit, and other online communities.
• Maintain organized lead data and update structured datasets for follow-ups and pipeline tracking.

Outreach & Relationship Building

• Engage with potential leads through direct messages and social media conversations to understand their requirements.
• Conduct outbound outreach using LinkedIn Sales Navigator and similar prospecting tools.
• Execute and support email marketing campaigns using platforms such as Smartlead, Clay, or similar tools.
• Build and nurture relationships with prospects to move them through the sales funnel.

Collaboration & Strategy

• Work closely with the sales and marketing team to refine outreach strategies and improve engagement.
• Provide feedback and insights from lead interactions to help optimize messaging and campaigns.

Performance Monitoring & Reporting

• Track outreach activities and monitor lead responses and conversion rates.
• Prepare basic reports on campaign and outreach performance, highlighting areas for improvement.

Qualifications

• MBA in Marketing or a relevant field (or currently pursuing).
• Strong communication and interpersonal skills with a customer-focused approach.
• Familiarity with LinkedIn outreach and email marketing campaigns is preferred.
• Basic knowledge of tools such as LinkedIn Sales Navigator, Smartlead, Clay, or similar platforms is a plus.
• Self-motivated and comfortable working in a remote, fast-paced environment.
• Interest in AI, technology, or SaaS industries is preferred.

Job Summary: Position Title: Customer Service Executive

Location: Mumbai

Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.

Responsibilities:

• Attending inbound calls involves receiving and responding to incoming calls from customers

• Provide accurate and relevant information regarding products, services, company policies, and procedures.

• Respond to customer inquiries via email in a timely, clear, and professional manner.

• Ensure all customer emails are acknowledged and resolved

• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.

• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.

• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.

• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.

• Assist customers with order tracking, billing inquiries, account management, and product-related questions.

• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.

• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.

• Maintain detailed logs of follow-up actions, resolutions, and outcomes.

• Collect customer feedback and report trends to management for continuous service improvement

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We are seeking experienced Mainframe Z/OS System Programmer/Admin to manage z/OS environments.

Job Title - Mainframe z/OS System Programmer

Experience - 4-8 Years

Location - Bangalore, Chennai, Pune [Hybrid/Remote]

Notice Period - Immediate Joiners Preferred

Job Overview

We seek an experienced Mainframe z/OS System Programmer to manage and support z/OS environments. The role includes system upgrades, performance monitoring, installations, troubleshooting, and expertise in ISV tools, JCL, scripting, and system utilities.

Key Responsibilities

1. Administer and support z/OS mainframe systems.
2. zOS install and upgrade, PTF patch apply
3. ISV tools installation and upgrade
4. Parmlib, Proclib 
5. Perform SMP/E & Non-SMP/E installation of ISV products and manage upgrades (z/OS V2.5/V3.1).
6. Configure and manage JES3/JES2, Sysplex, and related components.
7. Configure and monitor TSO/E, ISPF, and basic scripting in REXX/CLIST.
8. Plan and execute z/OS upgrade and maintenance roadmaps.
9. Monitor system performance using tools like SMF and z/OS Health Checker.
10. Support mainframe storage management (SMS/DFSMS) and backup/recovery processes.
11. Resolve incidents using appropriate tools and perform diagnostics as required.
12. Candidates with prior experience as a z/OS System Programmer, specializing exclusively in z/OS administration, are encouraged to apply.

Preferred Technical Skills

1.     Mainframe zOS Admin

2.     zOS install and upgrade, PTF patch apply

3.     ISV tools installation and upgrade

4.     Parmlib, Proclib 

Note

The candidate must have prior experience working as a z/OS System Programmer with hands-on expertise in managing complex mainframe environments. 

responsibilities

• Troubleshooting on Desktops.

• Troubleshooting on Microsoft office 365, firewall and mail servers

. • Monitoring backups.

• Troubleshooting networks, virtualization, and windows servers. Capabilities

Skills

• Technology Graduate OR Bachelor of Science in IT

. • Must have a prior minimum 1 year of experience in customer service or technical support role.

• Effective interpersonal skills and relationship-building skills. • Strong written and oral communication skills (Must have).

• Strong analytical and problem-solving abilities, with keen attention to detail.

• Must be a team player but should also understand the importance of individual contributions.

• Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment.

• Must be flexible to work any shift in a 24/7 operation including night shifts.

• Candidate should be open for transfer to another location or office, if the job requires so or in the interest of the business requirements. • The work location will be decided by the Organization depending upon the business requirement

. • Candidate should be amendable to work from office. Behavioral Skills

• Longevity and commitment in previous work

• Team player

• Ability to meet target under pressure and time bound deadlines.

•  Proficiency in Oops Concepts and C# (Professional)
• ASP.NET MVC | ASP.NET Core | EF Core | MVC applications (Advanced)
• Entity Framework | ADO.NET (Moderate)
• Proficient knowledge in MSSQL | PostgreSQL | Oracle | LINQ | Couch base (Moderate)
• Database design including indexes and data integrity
• Dependency injection , IoC containers using: Autofac , Handlers,
• Understanding of HTML, JS, and CSS
• Client side framework jQuery | Typescript| Angular 3.*+ (Moderate)
• Knowledge in micro services architecture using service brokers would be an added advantage
• Knowledge of cybersecurity aspects on application development would be added advantage
• Should be able to identify application performance bottleneck and solve / recommend solutions
• Develop, perform unit testing
• Working knowledge on source control GIT Lab
• Project management using JIRA

Job Purpose :

Working with the Tech Data Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities - in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.

Responsibilities :

• Subject Matter Expert (SME) in the development of Microsoft Cloud Solutions (Active Directory, Office 365, Microsoft 365, Windows 365, EMS, Endpoint Security etc.)
• Collaborate and align with business leads to understand their business requirement and growth initiatives to propose the required solutions for Cloud and Hybrid Cloud
• Manage the APJ COE environment and Click-to-Run Solutions
• Provide solution proposal and pre-sales technical support for sales opportunities by identifying the requirements and design Hybrid Cloud solutions
• Create Solutions Play and blueprint to effectively explain and articulate solution use cases to internal TD Sales, Pre-sales and partners community
• Support in-country (APJ countries) Presales Team for any technical related enquiries
• Support Country's Product / Channel Sales Team in prospecting new opportunities in Cloud & Hybrid Cloud
• Provide technical and sales trainings to TD sales, pre-sales and partners
• Lead & Conduct solution presentations and demonstrations
• Deliver presentations at Tech Data, Partner or Vendor led solutions events
• Achieve relevant product certifications
• Conduct customer workshops that help accelerate sales opportunities

Knowledge, Skills And Experience :

• Bachelor's degree in information technology/Computer Science or equivalent experience certifications preferred
• Minimum of 5 years relevant working experience, ideally in IT multinational environment
• Track record on the assigned line cards experience is an added advantage
• IT Distributor and/or SI experience would also be an added advantage
• Has good communication skills and problem solving skills
• Proven ability to work independently, effectively in an off-site environment and under high pressure

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

About Acceldata 

Acceldata is an enterprise Data Observability organization that was first to the market, having coined the term ‘Data Observability’ in 2018. Founded by industry veterans who have spent decades in the AI, Analytics, and Data Monitoring space, Acceldata is a startup in the hyper-growth phase. Having raised $45.6 million in total, Acceldata is now a 200+ strong entity that is looking to help Enterprises and SMEs/SMBs take control of their pipelines across the cloud-native, multi-cloud, hybrid cloud, or on-premises data systems.

As a result of data teams struggling to manage the data that supported mission-critical analytics and AI-based applications, Acceldata built the world’s most comprehensive data observability platform that transforms how organizations build and operate data products.

Position Summary

Acceldata is searching for an experienced, reliable and task-oriented Executive Assistant. The Executive Assistant will work directly with the Founder and will be responsible for performing several administrative duties. The ideal candidate is highly self-motivated, professional, and capable of managing their workload and prioritizing tasks in a fast-paced corporate environment. This is an excellent opportunity to join a growing company with competitive compensation.

We’re looking for someone who can:

• Coordinate executive communications, including taking calls, responding to emails and interfacing with clients
• Prepare internal and external corporate documents for team members and industry partners
• Schedule meetings and appointments and manage travel itineraries
• Arrange corporate events to take place outside of the workplace,fund-raising events and staff appreciation events
• Maintain an organized filing system of paper and electronic documents
• Uphold a strict level of confidentiality
• Develop and sustain a level of professionalism among staff and clientele

What makes you the right fit for this position?

• Minimum of 8+ years of experience as an Executive Assistant reporting directly to senior management
• Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software
• Proficiency in collaboration and delegation of duties
• Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities
• Exceptional interpersonal skills

Acceldata is an equal-opportunity employer

At Acceldata, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status or any other special status. We stand against the discrimination of employees and individuals and are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the designated roles and responsibilities.

Life @ Acceldata

#LifeAtAcceldata is all about working with some of the best minds in the industry and experiencing a culture that values an ‘out-of-the-box’ mindset. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Acceldata is the place to be! 

We also believe in providing our employees with the right tools and resources to help them excel at their job. We offer Uber transport facilities, free lunch, healthy performance-based bonuses, ESOPs, and above industry compensation. We also provide employees with modern equipment, and free access to INR 50k+ of Udemy courses to help upskill themselves. 

What should you know about joining Acceldata?  

At Acceldata, each job and role serves a purpose towards our business goals. You’ll have opportunities to make an immediate impact on mission-critical projects as you work with highly capable and ambitious peer groups.   

Join Acceldata and help us achieve our data goals. Learn more about our solutions and products here: https://www.acceldata.io/resources/overview-of-acceldata-enterprise-data-observability-platform">Acceldata Product Overview & Demo 

The ideal candidate is a highly resourceful and innovative developer with extensive experience in the Node Js . You must also possess a strong knowledge of Mongo DB

Responsibilities

• Perform a mix of maintenance, enhancements, and new development as required
• Work in a data analyst role and with business intelligence applications
• Document features, technical specifications & infrastructure Responsibilities
• Work cross-functionally to convert business needs into technical specifications

Qualifications

Back-end technologies& Front-end (HTML, JavaScript, CSS), Node js,Mongo Database, MySQL databases

• 1+ years' of experience in web development and software design
• Expertise in Strapi will be a plus point
• should be able to create the APIs
• Payment Gateway Integration( Stripe)