Collection Executive at Moody's · Gurugram · 1 - 4 years · ₹3L - ₹4.5L / yr · Posted 2 Sep 2021
Company Name - Moody's Shared Services (MNC Group)
Website - https://www.moodys.com/Pages/contactus.aspx
About Company –
Moody's Shared Services India (Moody's, is an American business and financial services company)
Moody's Shared Services India is a subsidiary of Moody's Corporation (NYSE: MCO), a provider of quantitative credit analysis tools, economic research and data services, and software for structured finance analytics. Moody's independence and integrity have earned the trust of capital market participants worldwide. Moody's Shared Services India supports Moody's operation areas and management through the provision of financial and management accounting services, general management office and international business support. Additional information about Moody's Corp is available at www.moodys.com
About Role –
Qualification - Graduate
Designation - Collection Executive
Job Location - Gurgaon (Phase II, Udyog Vihar, Gurgaon 122015, Haryana)
Salary – 4.50 LPA CTC
Job Tenure – 6 Months Only
Job Role – Randstad Payroll (Offrole)
Interview Process – Virtual Interview
Responsibilities:
· Collect payments from an allocated portfolio of clients utilizing phone and email.
· Record accurate details of disputes and queries that arise from collection calls for referral to the relevant internal departments and follow up as needed.
· Collect Withholding Tax Certificates to close out the partially open invoices
· Send Dunning letters
· Investigate all credit items from the assigned portfolio and submit to the relevant department
· Maintain accurate records in internal collections system of all communication with clients
. Know Creadit control collection /revenue collection/ account receivables.
· Support internal adjustment process
· Attend regular meetings with line manager to discuss assigned portfolio.
· Escalate difficult collections to line manager
Location- Gurgaon

Similar jobs (3)
Key Responsibilities
- Manage assigned B2B customer portfolios and drive timely collection of outstanding/overdue invoices.
- Handle end-to-end O2C, collections, reconciliation, dispute management, and payment research.
- Follow up with international clients through calls and emails and resolve invoice/PO discrepancies.
- Analyze aging reports, payment patterns, credit limits, and account statements.
- Coordinate with Sales, Credit, Operations, and Revenue teams for dispute and invoice resolution.
- Maintain accurate account updates, collection notes, approvals, and documentation.
- Participate in cash calls, client meetings, governance reviews, and process improvement initiatives.
- Achieve defined collection targets, SLAs, and quality standards.
Mandatory Criteria
- 4+ years overall experience with 2+ years in B2B Collections/O2C.
- International Voice & Portfolio Handling – Mandatory.
- Domestic Voice experience not acceptable.
- Excellent communication and analytical skills.
- Comfortable with US shifts and one-way cab facility.
- PF registration with previous organization mandatory.
- Knowledge of Dynamics / Oracle / NetSuite & Advanced Excel is preferred.
We are looking for experienced and detail-oriented AR Analysts / Senior AR Analysts to join our Medical Billing – Semi-Voice Process team in Chennai. The role involves managing Accounts Receivable activities for US healthcare clients, including payment posting-related activities, denial management, correspondence handling, insurance follow-up, and account resolution.
The ideal candidate should have strong knowledge of US healthcare AR processes, good communication skills, analytical ability, and hands-on experience in resolving outstanding accounts and improving collections.
Role & Responsibilities
- Lead end-to-end O2C/AR & B2C Collections operations and manage the complete portfolio.
- Manage team performance, productivity, quality, collections, and SLA/KPI targets.
- Handle International Voice Collections, customer escalations, and stakeholder management.
- Monitor ageing, recovery, DSO, cash flow, and outstanding receivables through regular MIS and reporting.
- Drive process improvements, automation, transitions, and operational excellence.
- Collaborate with Finance, Sales, Operations, and other cross-functional teams.
- Coach and develop team members while ensuring process compliance and governance.
Mandatory Requirements
- 10+ years overall experience with 4+ years Team Lead/Managerial experience.
- International Voice + Portfolio Handling – Mandatory.
- 2+ years B2C Collections/O2C experience – Mandatory.
- Domestic Voice experience not acceptable.
- Excellent communication, leadership, analytical, and stakeholder-management skills.
- Comfortable with US shifts and one-way cab facility.
- PF registration with previous organization is mandatory.
- Knowledge of SAP/Oracle/ERP systems preferred.
- Bachelor's degree in Finance/Accounting/Business or related field; MBA preferred.







