Cloudsufi is Hiring! Technical Project Manager || Noida (Hybrid)

Job Title: ServiceNow ITAM / SAMPro Specialist

Department: IT Service Management / Asset Management

Reports To: ITAM Manager / ITSM Practice Lead

Location: Remote

Employment Type: Contract

Position Summary

We are seeking a highly skilled ServiceNow SAMPro Specialist to lead the architecture, implementation, and ongoing governance of our Software Asset Management (SAM) strategies. The ideal candidate will have deep technical expertise in the ServiceNow SAMPro module and a strong understanding of complex software licensing models across global environments. You will be responsible for optimizing software spend, mitigating compliance risks, and automating the software lifecycle from procurement to retirement.

Key Responsibilities

Implementation & Architecture

Lead the end-to-end implementation, configuration, and enhancement of the ServiceNow SAMPro module.

Configure and maintain Publisher Packs (e.g., Microsoft, Oracle, IBM, VMware, Adobe) to ensure accurate license position calculations.

Integrate SAMPro with external data sources, including ServiceNow Discovery, Microsoft SCCM, procurement platforms, and HR systems.

Design and implement automated workflows for software requests, approvals, harvesting, and allocations.

Asset Governance & Compliance

Manage software entitlements, contracts, and software models within the ServiceNow platform.

Conduct regular reconciliation and normalization of software inventory against purchased entitlements.

Proactively identify and remediate compliance gaps, shadow IT, and underutilized software assets.

Support internal and external software audits by providing accurate, timely compliance reporting and effective licensing positions (ELP).

Ensure software asset management processes align with global IT policies and regional compliance requirements.

Continuous Improvement & Reporting

Develop and maintain interactive dashboards and reports to provide leadership with visibility into software spend, compliance risks, and optimization opportunities.

Analyze software usage data to identify opportunities for license reclamation and cost savings.

Stay current with ServiceNow releases and industry trends, recommending platform upgrades and new SAM features to enhance operational efficiency.

Qualifications & Requirements

Technical Expertise

Experience: Minimum of 3–5 years of dedicated experience implementing and administering ServiceNow SAMPro in enterprise environments.

Certifications:

ServiceNow Certified Implementation Specialist – Software Asset Management (CIS-SAM) is highly preferred.

ServiceNow Certified System Administrator (CSA) is required.

ITIL v4 Foundation or higher is a strong plus.

Licensing Knowledge: Deep understanding of complex vendor licensing models (e.g., Per Core, Named User, Concurrent, Processor-based) and cloud licensing structures (SaaS, IaaS, PaaS).

Platform Skills: Proficiency in ServiceNow CMDB, Discovery, and foundational ITSM processes.

Scripting: Basic to intermediate knowledge of JavaScript, GlideScript, and ServiceNow APIs for custom integrations and automated workflows.

Professional Competencies

Analytical Skills: Strong ability to parse complex vendor contracts and translate them into actionable ServiceNow configurations.

Communication: Excellent stakeholder management skills, with the ability to articulate technical compliance issues to non-technical business leaders and procurement teams.

Problem-Solving: Proven track record of independently troubleshooting normalization rules, reconciliation errors, and discovery anomalies.

Candidate should have 2+ years of experience working with engineering teams

2. Candidate should have Experience delivering tech projects (data infra / API / AI-ML)

3. Candidate should have Strong SDLC + technical understanding (code-level discussions)

4. Candidate should have Cloud + CI/CD + DevOps familiarity

5. Candidate should have Programming knowledge (Python/Java) + SQL

6. Candidate should have Experience with Project Management and engineering tools (Jira, GitHub, Notion, Slack)

7. Candidate should have Strong skills in sprint planning, roadmap ownership, project tracking, and delivery management

8. Candidate should have Excellent stakeholder management & communication skills

9. Candidate should be Open to travel across India as per project requirements

Key Responsibilities:

• Deliver hands-on training in Core Java, Advanced Java (JSP/Servlets), and frameworks (Spring, Hibernate).
• Design and update course content based on industry trends.
• Conduct assessments, code reviews, and provide personalized feedback.
• Mentor students/professionals in real-world Java applications.

Requirements:

• Strong expertise in Java, OOPs, JDBC, and Spring Framework.
• Prior experience in technical training or mentoring.
• Excellent communication and presentation skills.

Job Summary:

We are looking for an experienced MERN Project Manager to lead and oversee the development and maintenance of our MERN (MongoDB, Express.js, React.js, Node.js) stack projects. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to manage cross-functional teams to deliver high-quality software solutions on time and within budget.

Key Responsibilities:

1. Project Planning & Execution:

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, timelines, and milestones.
• Monitor project progress, identify risks, and implement mitigation strategies.

1. Team Management:

• Lead, mentor, and manage the development team, ensuring alignment with project goals.
• Allocate tasks and responsibilities among team members based on expertise and project needs.
• Conduct regular team meetings to track progress and address challenges.

1. Technical Oversight:

• Provide technical guidance and ensure best practices in the MERN stack development process.
• Review code and ensure adherence to coding standards, scalability, and performance optimization.
• Collaborate with DevOps for CI/CD pipeline implementation and AWS/EC2 infrastructure management.

1. Stakeholder Communication:

• Act as the primary point of contact for clients and stakeholders.
• Provide regular updates on project status, milestones, and potential roadblocks.
• Gather and translate business requirements into technical specifications.

1. Quality Assurance:

• Ensure proper testing and debugging practices are followed.
• Facilitate UAT (User Acceptance Testing) and incorporate feedback into the development cycle.
• Oversee deployment and post-deployment support.

1. Documentation & Reporting:

• Maintain comprehensive project documentation, including requirements, design, and progress reports.
• Prepare and deliver project status reports to management and stakeholders.

Required Skills & Qualifications:

 Educational Background:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

 Technical Skills:

• Strong hands-on experience with MongoDB, Express.js, React.js, and Node.js.
• Familiarity with DevOps practices, especially in AWS EC2 environments.
• Proficiency in Git and version control systems.
• Experience with Agile/Scrum methodologies.

 Soft Skills:

• Excellent problem-solving and decision-making abilities.
• Strong leadership and team management skills.
• Exceptional verbal and written communication skills.

 Preferred Qualifications:

• Certifications in project management (PMP, Agile, or Scrum Master).
• Experience with additional cloud platforms or DevOps tools.
• Prior experience managing MERN stack projects at scale.

Your Day-to-Day Role:

• Design and implement web applications from initial concept, architecture design, to completed, operational software.
• Lead complex engineering tasks where you’ll act as the technical authority.
• Contribute to code reviews and continuous integration.
• Adapt and apply cutting edge technologies.
• Collaborate with other engineers, designers, and product owners to define elegant customer solutions.
• Ensure robustness by writing automation tests for your code.

What Are We Looking For:

At least 3 years of professional experience in Fullstack development.

Mandatory Technical Skills

• Robust experience in MERN Stack (MongoDB, ExpressJS, ReactJS, NodeJS). Expertise in ReactJS, Redux, HTML, CSS.
• Proficiency in Javascript (ES6) and TypeScript.
• Hands-on experience in Socket Implementation.
• Solid understanding of GIT and its workflows.

Good to Have Skills (Optional)

• Familiarity with Material UI.
• Experience with HTML Canvas APIs (Ex: KonvaJS for canvas drawing).
• Basic understanding of AWS services (S3, Redis, Lambda, Messaging services, etc.). 

Responsibilities:

• Genrate leads from Bidding portal (Upwork, Guru, PPH,etc...).
• B2B Lead Genearation from LinkedIn
• Excellent communication and interpersonal skills
• Client research and Email Campainging
• Revenue realization by generating business leads from Internet/Other sources
• Identify the customer needs and develop customized solutions for delivery
• Cold Calling alsoto potential clients
• Respond to sales requirements from existing and potential customers
• Build & maintain healthy relationship with the company's clients
• Responsible to achieve monthly target
• Regular Reporting to the senior management & Follow-ups with the customers/clients
• Maintain Daily & Monthly status reports
• To acquire new corporate clients in the specified region /market

Business Development Executive Requirements:

• BE/ELECTRICAL/INSTRUMENTATION/OR EQUAVELENT DEGREE
• Extensive sales experience 3-4 years
• Intuitive and insightful, particularly regarding human behaviour.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Professional yet affable disposition.
• Neat, well-groomed appearance.
• Great networking skills.