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Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)
Designation: Process Trainer
Department: Training & Development – Domestic BPO
Location: Gurugram (Onsite)
Relevant Experience Required
- Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
- Total experience: 4+ years in Training & Development roles preferred
Key Responsibilities
- Deliver end-to-end new hire training aligned with client processes and organizational standards
- Conduct refresher training for existing team members to ensure continuous performance improvement
- Develop and manage training modules, PPTs, and learning materials prior to training sessions
- Handle mock calls, live call barging, and post-training handover assessments to the Process Head
- Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
- Create engaging and instructional content using a variety of training formats and techniques
- Provide training on objection handling, rebuttal strategies, and customer interaction excellence
- Act as a single point of contact for managing process updates and disseminating information across teams
- Maintain and update training manuals, SOPs, process documents, and course content regularly
- Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
- Drive result-oriented improvement programs for existing staff to enhance efficiency and quality
Qualifications & Skills
- Graduate degree in any discipline
- Proven experience in training and development within Domestic BPO environments
- Excellent verbal and written communication skills in English and Hindi
- Strong presentation, content development, and feedback skills
- Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
- Proficiency in MS PowerPoint, Excel, and digital learning tools
We are hiring for Sitecore Developer With Experience sitecore JSS
Experience : 6+ Yeras
Location : Bengaluru/Pune
Rahul Gautam
Hr Executive,
Coders Brain Technology,
www.codersbrain.com
PHP Developer
A PHP developer (Team Lead) is responsible for writing server-side web application logic. PHP developers usually develop back-end components, connect the application with the other (often third-party) web services, and support the front-end developers by integrating their work with the application. They are also often required to develop and integrate plugins for certain popular frameworks. Required skill is 1-year experience PHP Developers as a Team Lead ,handle the team and projects.
Required Experience and Skills For PHP Team Lead
- PHP5, MySQL, WordPress, Code-igniter, Smarty (or experience with other MVC frameworks) JavaScript, XHTML, HTML and CSS.
- Strong Analysis & Design.
- Understanding of common design patterns.
- Ability to lead software development project lifecycle.
- Ability to effectively manage time and prioritise work.
- Ability to assess the impact of new project requirements on an existing team workload.
- Technical writing skills producing clear and unambiguous technical documentation and user stories.
- Ability to lead the development team under the direction of the Head of Technology.
- Good Communication.
PHP team lead job Responsibilities and Duties
- Establishing ways for team members to complete their tasks.
- Creating communication channels between the team and other departments.
- Estimation management.
- Time sheet management.
- Proper resource management.
- Proper time management.
- Quality management.
- Responsible for identifying project risks.
- Defining milestones for a new project.
Job Location: Rajkot, Gujarat
Position: 02
Experience : Minimum 1 year as a Team Lead
Technical Skills : Well versed PHP Developers, ability to handle the team and projects.
- Generate leads through marketing, lead gen tools, cold calling, events, existing customer outreach
- Locate the right person in the organization and Make the first pitch
- Send solutions and Services marketing collateral/ material over email
- Follow up, pitch, and convince the customer to try us/take a demo of services wherever we offer.
- Schedule an online meeting or discussion or chat with interested suspects through skype/Chat/phone for the sales closure team
- Develop and prospect sales opportunities as well as work on company-provided sales leads
- Manage a complex sales cycle with multiple decision-makers and present cost-benefit analyses to stakeholders
- Use our sales CRM tool, and update it at every step of the process.
- Maintain and build up a regular ongoing relationship with your suspects through skype, LinkedIn and other online social network sites sources
- Validate Leads by following our Sales qualification process
- Responsible for Data Mining and Market Research through the internet, Building databases, and Proficient in secondary research.
- Act as one point of contact for all client queries from Pre-Sales to Post Sales till project delivery and involved in strategic planning for the generation of inbound/ outbound leads & targeting to produce max revenue growth.
- Maintain and expand the database of prospects within the assigned territory
- Interested Candidates skype me your CV @ sscool07
We are looking for a Creative Content whiz
If being passionate and energetic about an early stage disruptive product sounds like something you’d like to fit into your LinkedIn bio, we're looking for you.
As part of the role, you'd be responsible for working closely with the business development and product teams to help plan brand marketing strategies and further turn them into impactful creative solutions. As part of the team, we’d need you to:
- Research and understand motivational factors in people
- Understand brand requirements, objectives, and audience demographics
- Create campaigns and experiences on Rippl using the available frameworks that are engaging and exciting (for example, an experience on Rippl is 'Submit a picture of yourself wearing red jeans, and win a badge from a brand)
- Generate insights for audiences around media, brands, consumers, and experiences
You would be a perfect fit if you
- Understand how products work and what makes people tick
- Are a creative problem solver, typically with outlandish ideas
- Know how to capture and engage people’s attention
- Have an unending appetite to learn, with an unquenchable drive to succeed
- Are aware and conversant with social media / trends etc.....
- Have great writing / content skills
Rippl is only just beginning, and it’s going to be an exciting journey of ideating, problem solving and cutting edge innovation.
• Must have experience with HTML, CSS, and JavaScript;
• Minimum of 1-2 years of Experience in Angular framework or ReactJS
• Must have Java development experience with an ability to develop unit/integration test cases using Junit /TestNG.
• Must have the ability to work independently.
• Must have extensive experience with Agile or Scrum methodologies.
• Must have strong experience in continuous integration within DevOps environment.
• Good to have excellent communication skills, both verbal and written (in English).
• Must have Experience in working with GIT/BitBucket
The ideal candidate should be a proactive individual with strong communication skills and a team player.
Should have hands-on experience in the following:
- He or she should have experience of at least 3-5 years in Oracle PL/SQL development.
- Excellent in-depth knowledge in Cursors, Indexes, Stored Procedures, Functions, Packages,
- Triggers, Exception Handling.
- Excellent in-depth knowledge in Collections, Records, Bulk Collect, Views
- Knowledge of Dynamic SQL
- Exposure in Performance Tuning, Explain Plan
- Should have worked in SDLC environment
- Good communication skills
- Experience in working effectively within a team as well as an individual contributor
Qualification : 12th completed, degree.
Job Types : Full-time, Fresher.
JOB DESCRIPTION:
Build long-lasting client relationships and valuate customers needs.
Meet personal and team sales targets.
Attend meetings, sales events and trainings often.
Report and provide feedback to management using financial statistical data.
Manage your client database within your assigned area.
More you work, more is your gain.









