Client relationship Manager

Company: Peak XV Networks Pvt Ltd, is a dynamic and innovative IT Infrastructure services company dedicated to delivering cutting-edge solutions to empower businesses globally. With a focus on technological excellence, we strive to transform industries & business through our comprehensive suite of software products and services.

Industry: Information Technology

Position: Sales Executive – IT Hardware

Experience: 0–3 years in IT Hardware / Infrastructure Sales

Qualification: Any Graduate (Technical background preferred but not mandatory)

Role Overview

We are seeking a motivated and dynamic IT Hardware Sales Executive to join our team. The role involves selling IT Hardware solutions including Servers, Storage, Networking equipment, Desktops, Laptops, and related components. The ideal candidate should have prior experience in IT hardware sales, fair knowledge of IT components and the ability to build and maintain strong client relationships.

Key Responsibilities

·      Identify and develop new business opportunities for IT Hardware products.

·      Manage existing client accounts, ensuring customer satisfaction and repeat business.

·      Understand customer requirements and recommend suitable IT Hardware solutions.

·      Collaborate with internal technical teams to design customized hardware proposals.

·      Meet and exceed sales targets and business development goals.

·      Stay updated with the latest IT hardware trends, products, and vendor offerings.

·      Prepare and deliver presentations, quotations, and proposals to clients.

·      Maintain accurate records of sales activities, pipeline, and forecasts in CRM.

Required Skills & Competencies

• 0–3 years of proven experience in IT hardware / IT infrastructure sales.
• Fair knowledge of IT components (Servers, Networking, Storage, end-user devices).
• Strong communication, negotiation, and presentation skills.
• Ability to build long-term client relationships and maintain a customer-first approach.
• Result-oriented with a track record of achieving sales targets.
• Self-driven, proactive, and able to work independently as well as in a team.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work with leading IT Hardware vendors and solutions.
• Growth and career advancement in IT Infrastructure sales.
• Dynamic and supportive work environment.

If you are a passionate individual with an interest in sales, we encourage you to apply for this exciting opportunity to kickstart your career as a Sales Engineer in IT Sales. Join us and be part of a team that is driving technological innovation and delivering cutting-edge solutions to our clients.

Key Responsibilities : 

Design and Development : Develop robust and scalable robotic applications 

using ROS2. Implement software for various robotic systems, ensuring high 

performance and reliability. 

Hand-on with developing ROS2 nodes, Services/Clients, Publishers/Subscriber. 

Lead and develop path/motion planning algorithms that include route planning, 

trajectory optimization, decision making, and open space planning. Good 

understandings of Robot dynamics, kinematics and modeling. 

System Integration : Integrate sensors, actuators, and other hardware 

components with robotic systems. Ensure seamless communication between 

hardware and software layers. Experienced on integration with perception 

sensors such as IMU, GPS, Stereo Cameras, Lidar, Radar, and various other 

sensors. 

URDF Modeling : Create and maintain accurate URDF models for robotic 

systems. Ensure models accurately represent the physical configuration and 

kinematics of the robots. 

Algorithm Implementation : Implement and optimize algorithms for perception, 

localization, mapping, navigation, and control. 

Responsibilities :

● Designing and developing robust and scalable server-side applications using Python, Flask, Django, or other relevant frameworks and technologies.

● Collaborating with other developers, data scientists, and data engineers to design and implement RESTful APIs, web services, and microservices architectures.

● Writing clean, maintainable, and efficient code, and reviewing the code of other team members to ensure consistency and adherence to best practices.

● Participating in code reviews, testing, debugging, and troubleshooting to ensure the quality and reliability of applications.

● Optimizing applications for performance, scalability, and security, and monitoring the production environment to ensure uptime and availability. ● Staying up-to-date with emerging trends and technologies in web development, and evaluating and recommending new tools and frameworks as needed.

● Mentoring and coaching junior developers to ensure they grow and develop their skills and knowledge in line with the needs of the team and the organization.

● Communicating and collaborating effectively with other stakeholders, including product owners, project managers, and other development teams, to ensure projects are delivered on time and to specification.

You are a perfect match, if you have these qualification :

● Strong experience in Python and server-side development frameworks such as Flask or Django.

● Experience in building RESTful APIs, web services, and microservices architectures.

● Experience in using database technologies such as MySQL, PostgreSQL, or MongoDB.

● Familiarity with cloud-based platforms such as AWS, Azure, or Google Cloud Platform.

● Knowledge of software development best practices such as Agile methodologies, Test-Driven Development (TDD), and Continuous Integration/Continuous Deployment (CI/CD).

● Excellent problem-solving and debugging skills, and the ability to work independently as well as part of a team.

● Strong communication and collaboration skills, and the ability to work effectively with other stakeholders in a fast-paced environment

Responsibilities:

• Manage and respond to leads generated through digital marketing channels promptly, ensuring timely follow-up and effective lead nurturing.

• Develop and implement sales strategies to effectively engage and convert leads into customers. Collaborate with the sales team to refine and optimize the sales process.

•  Understand customer requirements, pain points, and business objectives to provide tailored IT service solutions. Conduct effective Build and maintain strong relationships with prospective and existing customers through regular communication, providing exceptional customer service, and acting as a trusted advisor.

• Manage sales pipeline effectively, tracking and updating lead status, activities, and progress using CRM systems. Provide accurate sales forecasts and reports to management.

• Stay updated with industry trends, competitors, and market dynamics related to IT services. Identify new business opportunities and target markets to expand customer base.

• Collaborate with cross-functional teams, including marketing, product, and delivery teams, to ensure a seamless customer experience and successful project implementation.

• Negotiate contracts, terms, and pricing in accordance with company guidelines. Close deals and achieve assigned sales targets and quotas.

• Proficiency in using CRM systems especially HubSpot and sales tools to manage leads, pipeline, and sales activities.

 Demonstrate a strong understanding of international markets and the ability to adapt communication styles and sales approaches to different cultural backgrounds. Possess cultural intelligence to effectively navigate cross-cultural interactions, understand customer preferences, and respect cultural values and norms. Show sensitivity and adaptability when engaging with customers from diverse backgrounds, ensuring a high level of cultural competence in all interactions.

• Track sales metrics, prepare reports, and provide accurate sales forecasts to the management team.

Requirements:

• Proven 4+ years of experience in sales, preferably in the IT service industry, with a strong track record of meeting or exceeding sales targets.

• Extensive global market knowledge and a successful history of selling IT services to international clients.

• Excellent communication and interpersonal skills.

• Strong negotiation and problem-solving skills.

• Ability to work independently and as part of a team.

• Knowledge of the IT services industry and market trends.

• Significant exposure to various technology stacks across the Digital landscape, Next Gen. Technologies (AI/ML, Blockchain, IoT) UX, Mobility, Platform Development, e-commerce, Cloud Ops, etc. 

Job description :

Functional a. Build client relationship

1. Manage Development and Delivery of technical solutions
2. Manage ways to work across departments including outsource partner
3. Deep dive into Technical integration, content ingestion & reporting of viewership & revenue numbers et.al.
4. Support and maintain technology development strategy
5. Aligning Solutions with architecture
6. Develop coding standards
7. Requirement understanding
8. Provide technical leadership and innovation across all aspects of technology development including Engineering, Bas, QAs, UI/UX etc.
9. Manage delivery teams which includes recruit hire, train, supervise, coach and mentor
10. Project Management Skills
11. Manage Deadlines
12. Manage Deliveries
13. Manage Customers
14. Multitasking
15. Reporting – Customers / ELT
16. Assist in talent acquisition
17. Applying Agile principles in delivery
18. Upto date with latest technology and innovation
19. Good communicator
20. Good understanding of CDN

1. Technical Documentation
2. Coding Best Practices a. Guidelines for Coding Best Practices
3. Cloud Best Practices

1. Tech. Stack Selection
2. Code Review
3. Regression, Functional and Automation QA
4. Caching technologies
5. Tech. Approval & Sign-Off
6. Site / App Performance a. Load & Performance testing
7. Automation testing
8. Code Coverage

1. Code walk-thru
2. System Upgrade
3. Effort Estimation
4. R&D
5. Technical Evaluation a. RFP technical evaluation

1. Deployment
2. Integration
3. Assist in resolving Technical Problems
4. Map Security & Compliance
5. Support Project Management
6. Support DevOps
7. Conducting Technical

•  6+ years of web UI development experience including 4+ years of deep, hands on experience in building robust, highly reusable and responsive web applications using HTML, CSS3, SVG, React, Redux, Thunk ecosystem
• Great problem-solving skills with solid data structures and algorithms knowledge
• Strong ability to translate the design/wireframes into reusable micro components
• Experience of leading, coaching and mentoring junior developers with good delegation and time-management skills
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles and has extensively worked with Redux, Thunk, Axios etc
• Knowledge of modern authorization mechanisms, such as JSON Web Token, Oauth2 etc
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• A knack for perfection, benchmarking and optimization
• Writing and maintaining batch jobs to streamline processes (Shell, Perl etc).
• Strong understanding of Agile and Lean software development processes and practices
• Worked with WebSocket, Push notifications etc
• Experience working with local-storage, cookies etc
• Proficient understanding of CORS issues and ways to work with such issues.
• Proficient understanding of social network APIs.
• Experience with data structure libraries (e.g., Immutable.js)
• Inclined to take ownership of tasks and to ship highly polished products with excellent attention to detail.
• Strong verbal and written communication skills in English.
• BE/BTech in Computer Science or a related field or equivalent practical experience

As a Senior Tech Lead:

You will be part of a thought leadership team that will design and develop the leading cyber security solution that protects digital assets of corporations such as Apple & the US Federal Govt.  This solution used by global Fortune 100 corporations will be massively scalable to secure their Global networks

You will bring to the table:

Domain: Networking and Network Security

Primary Skills: Java, Spring & Hibernate

Secondary Skills: Any one of Python / Java Script / Angular JS / Shell / ANTLR / Groovy

Expertise        

-           Excellent skills & experience in Java, Spring & Hibernate

-           Minimum 2 years of Experience in Networking and Network Security domain

-           Any Scripting language - Python / Java Script / Angular JS / Shell / ANTLR / Groovy

-           Strong object-oriented design skills, data structures, algorithms, and design patterns.

-           Tools Pivotal / GitHub / Jenkins 

-           Good to have Database design and management experience.

What you will do…

-           You will be hands on, writing high quality code and ensuring on-time delivery.

-           Provide guidance on software design, architecture, and interface choices.

-           Design highly scalable, reliable, secure and fault tolerant systems with minimal guidance.

-           Mentor engineers on design, coding, and troubleshooting.

-           Analyse requirements, problems and solve them with the best solution.

-           Create platforms, reusable libraries, and utilities wherever applicable.

-           Work in cross-functional team, collaborating with peers during entire SDLC.

-           Work as part of a team to solve complex technical problems.

-           Support customer queries, escalations, to keep high customer satisfaction.

About Benison

Benison Tech is a niche technology company that has been appointed by Intel, Broadcom, CISCO, Checkpoint, and Marvell to collaboratively spearhead the next generation Network Security, 5G and Wireless technologies. We help our mutual customers get to market faster by applying our core technical brilliance in solving complex engineering problems.

We work with the world leading technology companies in the latest bleeding edge technologies from 5G enablement to real-time ML based network security systems.

Our interview process isn’t easy, but necessary to ensure that we are a fit for each other. You will be working in a dynamic fast paced environment on cutting edge technologies, so roll up your sleeves and get ready for the challenge. We need people who are drawn to technology challenges rather than work in a plush corporate role.

You are a fit for Benison if

1. You want to work in the technologies of the future… Network Security, Cloud technologies, 5G and WiFi6.
2. You have a deep-rooted desire to learn new technologies.
3. You are driven by the passion of solving complex problems.
4. You want to work with some of the best minds in the industry