Client relationship Manager

We are looking for a high-performing Enterprise Sales Manager to meet customer acquisition targets. You will be responsible for maximising our sales team potential, driving customer acquisition and executing the sales strategy.

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Identifying the correct decision makers in the companies and setting up the meeting to understand their requirements and how our products can help them.
• A seasoned sales professional with an innate hunter mentality who has a proven track record of over-achieving sales revenue growth targets
• Actively approach targeted business clients (telephone, email, social networks, events, etc.)
• Search for new client leads and ability to build a new sales pipeline.
• Responsible for generating contacts and leads.
• Maintain and expand the database of prospects.
• Developing and managing relationships with CXO level
• An individual with an innate sense of ownership & successfully works towards closing deals.
• Negotiating with the required stakeholders and closing the deal
• Maintaining the relationship with the client
• Delivering growth targets across geographies, customer segments, and products

Desired Skills and Requirement:

• MBA desired
• Proven experience in new client acquisition.
• Willing to travel & meeting prospects
• An attitude to get things done and willingness to work in a high-growth start-up environment
• Excellent Relationship Management skills
• Excellent presentation skills.
• Good communication skills

Overview:

As a UX Designer, you will develop and communicate a vision, bring concepts to life, then iterate and refine them as you gather and factor in customer and business requirements. You think first from the customer’s perspective and set high standards for yourself and your team in developing amazing experiences. You have comprehensive understanding of the current design best practices, with a critical awareness of implications on user-centered design and functionality. You are detail-oriented, comfortable working on highly technical team, skilled in using data to make decisions. You have an inventor’s spirit, highly refined aesthetic sensibilities, solid hard skills and a killer eye for detail.

Responsibilities:

1. Relentlessly simplify and distill complex business processes into intuitive and elegant product experiences.
2. Work closely with cross-functional teams to help define best-in-class user experiences.
3. Create process flows, wireframes, and high-fidelity mocks to effectively communicate design strategies and detailed interaction behaviors.
4. Drive the development and communication of design guidelines and patterns, with focus on providing a consistent and intuitive experience across the product ecosystem.
5. Participate in the planning process for new products and features helping drive the vision across the products.
6. Own the production of world-class designs and documents for presentation to engineers, product managers, peer design teams, and senior executives.
7. Assist in the development and evaluation of personas, user stories, and usability studies.

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a Content Writer at Coredge, you need to write B2B focused and technical whitepapers, briefs, articles, web

content, data sheets and product documentations to promote our high stable products and solutions. Utilize

industry best practices and familiarity with the organization's mission to inspire ideas and content.

What you will do?

• Research industry-related topics (combining online sources, interviews and studies) & produce technical

content

• Work along with product architects and engineers to product technical content.
• Write articles, whitepapers, technical briefs, data sheets to promote our products and solutions
• Develop and maintain product documentations
• Submit work to technical managers for input and approval
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Handle Company internal and external newsletter
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Write and Update website content as needed
• ADDON - Manage WordPress website and keep in up to date with latest happenings. Monitor and analyze

the performance of key performance indicators (KPIs) to offer suggestions for improvement

Additional Skills:

• Proven work experience as a Technical Content Writer, Copywriter or similar role
• Portfolio of published articles
• Knowledge of SEO, basic digital marketing
• Should have intermediate knowledge of WordPress. Should be hand-on with all part of WordPress
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Ability to meet deadlines
• BSc in Marketing, English, Journalism or related field. Technical or engineering education is addon.

Additional Advantage:

• Deep understanding of technology and passionate about what you do.
• Background in designing high performant scalable software systems with strong focus to optimize

hardware cost.

• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and

influence within a dynamic environment.

• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real

time constraints.

What's In It for You?

• You will get a chance to understand and write about cloud-native and hyper-scale products.
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
•  

Benefits & Perks:

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses.
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meet ups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)
•  

Our Hiring Process:

Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)

• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve thought exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email

As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

So, if you are looking at an opportunity to really make a difference- make it with us...

Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits

discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability

status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other

characteristic protected by applicable central, state or local laws.

• Structuring campaigns and ad groups, and determining the best settings
• Conducting social media audits to ensure best practices are being used
• Coordinating with the sales team to create marketing campaigns
• Monitoring key online marketing metrics to track the success
• Optimizing content for the website and social media platforms
• Analyzing campaign metrics/data and providing interpretation and suggestions for improving performance
• Ensuring that the brand message is consistent
• Executing new and creative collaborations among technologies and platforms
• Determining what content will reach customers

• Bachelor’s degree in any discipline is required
• Exceptional knowledge and experience in lead generation/performance marketing on Google and Facebook
• Analytical mindset with experience in Google Analytics and Google Tag Manager
• Minimum 1 year of proven work experience
• Ability to work independently and in a team environment
• SEO, SEM Knowledge
• Google AdWords and Facebook Ads
• Knowledge of PPC
• Campaign Delivery
• Managing Campaign Budgets
• Campaign optimization

• Responsible for providing L1/L2 technical enablement to company customers/partners for any product issues 
• Ensure that the customer issues are managed within target Service Level Agreements (SLA) and all the incoming technical and product inquiries are responded to, in a timely, professional and effective manner. 
• Participate in solution development and publications for the company knowledge base resources 
• Report common user issues, suggest product improvements and convey important product feedback 
• Formulate action plans (technical and operational) for analyzing and resolving reported product issues 
• Stay updated on all product features- current, new & in the pipeline. Work closely with the Product 

Our Ideal Candidate:

• Comes with 2 to 6 years of Technical & Customer-Facing experience, preferably in a System Engineer, Technical Support, or Product Support role 
• Preferably someone from Engineering / MCA background
• Possesses thorough knowledge of Javascript, CSS & HTML 
• Gets a thrill in solving everyday problems. 
• That zeal to not let go of a customer without a solution. 
• Demonstrates impeccable communication and interpersonal skills, and the confidence to work directly with senior executives from large enterprise companies   
• Flexible to align with customers from the North American (9 PM to 6 AM), European (1 to 10 PM), or A&Z (6 AM to 3 PM) time zones, on a rotational basis 

Responsibilities

These are the responsibilities that we usually consider for an (senior) developer

• Perform (small) functional changes based on the business needs and (Law) drivers.
• Technical maintenance of the above mentioned applications
• Designs and sizes third-party integrations, being the technical point of contact.
• Responsible for the delivery on each sprint and at the end of the release, of a viable and scalable solution. Is the responsible for solution non-functional requirements (like solution performance, scalability, and security).
• Guarantees quality procedures and OutSystems behaviors.
• Supports feature delivery demos.
• Manages solution staging life-cycle, conducting QA and production deployments and supporting overall solution rollout procedures  

Required Skills

• You have at least 2-3 years of knowledge and experience with Outsystems technology
• You have basic knowledge of cloud environments
• You have demonstrable HBO work and thinking level;
• You are socially and communicatively strong;
• You have experience with SCRUM/agile working;
• You have experience with test work and test automation; BDD is a pre.
• Experience in the financial industry (Life insurance is a pre)
• You set the request for help at the right time  and  assess risks in time;
• You have a developed analytical mind.

• 1-5 years of experience in building and maintaining robust data pipelines, enriching data, low-latency/highly-performance data analytics applications.
• Experience handling complex, high volume, multi-dimensional data and architecting data products in streaming, serverless, and microservices-based Architecture and platform.
• Experience in Data warehousing, Data modeling, and Data architecture.
• Expert level proficiency with the relational and NoSQL databases.
• Expert level proficiency in Python, and PySpark.
• Familiarity with Big Data technologies and utilities (Spark, Hive, Kafka, Airflow).
• Familiarity with cloud services (preferable AWS)
• Familiarity with MLOps processes such as data labeling, model deployment, data-model feedback loop, data drift.

Key Roles/Responsibilities:

• Act as a technical leader for resolving problems, with both technical and non-technical audiences.
• Identifying and solving issues with data pipelines regarding consistency, integrity, and completeness.
• Lead data initiatives, architecture design discussions, and implementation of next-generation BI solutions.
• Partner with data scientists, tech architects to build advanced, scalable, efficient self-service BI infrastructure.
• Provide thought leadership and mentor data engineers in information presentation and delivery.

Who Are We?

Mobikon is a leading AI-driven Consumer Engagement and Predictive Analytics SaaS platform to Engage Customers, Gain Insights, Predict Behaviors, and Increase Sales for the F&B industry. It’s cloud-based platform is designed to simplify and streamline the CRM functions of running a successful restaurant by providing true closed loop, customer lifecycle marketing, off-line to online targeting and business intelligence.

Mobikon started as a small team of 6 people and has since grown to a team of 150 people in 7 offices in Asia, Australia and America. Today, over 700 brands in 5 countries use Mobikon's solutions to improve interaction with customers and boost revenues. Its proprietary platform has engaged over 12.3 million consumers in 9 countries and has powered more than 5 million in-store reviews.

Who Are You?

Highly motivated solution-oriented individual with outstanding attention to detail, and primary role is to interface with Product Management, Software Development, Product Support and CEO Staff. Enjoy working in a fast-paced and constantly changing startup environment. As part of a team, you'll have to constantly innovate to reduce manual testing, increase test coverage and improve QA processes, all the while delivering on high-quality releases.Great communicator who values being part of a close-knit team and a collaborative atmosphere.

You Will Own:

• Understand product workflows and identifying use cases.
• Maintain a document repository of new feature sets in the product.
• Creating effective test plans, test cases and execute them.
• Minimize manual testing by identifying high ROI test cases and help in automating them.
• Make recommendations to improve product reliability, code coverage, performance, and quality assurance best practices/processes.
• Track multiple projects/tasks simultaneously.
• Develop formal QA processes and integrate them into our current Agile SDLC process
• Collaborate with the development team to ensure overall quality of our online platform
• Collaborate with Technical support to prioritize and resolve bugs, manage feature requests and reduce tech support by process efficiency and training
• Defect tracking and management, Test Management and STLC activities.
• Manage a team of manual and automation engineers

You Have:

• Engineering degree in computer science or equivalent.
• Minimum of 5 yrs of experience in Quality Assurance.
• Should have 1 yr of experience in Automation.
• Minimum 2-3 yrs of solid experience in team management and business deliverables is a must for this position.
• Must have a product-based experience.
• Strong SQL/database knowledge.
• Excellent analytical problem-solving skills and breakthrough attitude
• Proven track record of working with product management, and developers in an agile environment.
• Experience using programming languages (for e.g. Selenium, Perl Python, Java, Ruby) to automate manual test cases and tasks.
• Very high ethical standards.
• Must be articulate, organized, detail-oriented, and the ability to multi-task.
• Must have exposure to startup industries.