Client relationship Manager at illuminei · Chennai · 1 - 5 years · ₹2L - ₹3L / yr · Profitable · Posted 12 Oct 2017


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Job Description – Inside Sales Executive
About Accordible:
Accordible is a growing B2B facility management and engineering services company serving more than 600 clients across India. Our clientele includes hotels, hospitals, corporate offices, malls, commercial establishments and other institutional facilities.
We provide professional facility management, technical manpower, housekeeping, kitchen duct cleaning, air duct cleaning, HVAC and specialised project-based services. We are building a performance-driven sales team capable of developing strong client relationships and supporting the company’s pan-India growth.
Position Overview:
The Inside Sales Executive will be responsible for generating new business opportunities through outbound calling, email outreach, online research and professional networking platforms.
The role involves identifying potential clients, connecting with decision-makers, understanding preliminary service requirements, qualifying leads and coordinating meetings for the sales and business development team.
The ideal candidate should have 1–2 years of experience in inside sales, tele-sales, lead generation or B2B client outreach. The candidate must be confident in communicating with corporate clients, managing regular follow-ups and working towards defined sales targets.
Key Responsibilities:
1. Lead Generation and Prospecting
- Identify prospective clients through LinkedIn, online research, business directories, industry databases and other lead-generation platforms.
- Conduct outbound calling, email campaigns and professional messaging to generate business enquiries.
- Develop and maintain a database of target companies, decision-makers and relevant contact details.
- Identify suitable prospects across industries such as hospitality, healthcare, commercial real estate, corporate offices, retail and facility management.
- Qualify leads based on client requirements, business potential, location, service requirement and decision-making authority.
2. Client Communication and Engagement
- Initiate professional conversations with facility managers, purchase teams, administration heads, engineering teams and other decision-makers.
- Introduce Accordible’s services clearly and explain their relevance to the prospect’s business requirements.
- Understand initial client requirements and collect the necessary information for further discussion.
- Respond to preliminary client queries and share service profiles, presentations and company information.
- Schedule meetings, site visits, presentations or calls for qualified opportunities.
- Maintain consistent follow-up with prospects until the opportunity progresses to the next sales stage.
3. Sales Pipeline Management
- Maintain an organised pipeline of new leads, active follow-ups, meetings, proposals and potential business opportunities.
- Update lead status, communication history, next follow-up date and meeting outcomes in the CRM or internal sales tracker.
- Ensure that no qualified lead is missed due to delayed or incomplete follow-up.
- Coordinate with the sales team for further discussions, site assessments, quotations and commercial negotiations.
- Follow up on proposals and quotations under the guidance of the Team Lead.
4. Proposal and Internal Coordination
- Collect complete client requirements before forwarding the opportunity for proposal preparation.
- Coordinate with operations and relevant internal departments to understand service feasibility, manpower requirements and execution timelines.
- Assist in preparing proposals containing the scope of work, pricing, service frequency and commercial terms.
- Ensure that proposals and quotations are shared with clients within the defined turnaround time.
- Support the preparation and follow-up of approximately 20–25 proposals per month, depending on qualified opportunities.
5. Market Research
- Research new industries, companies, geographical markets and potential business segments.
- Track market developments, client requirements, competitor activities and service trends.
- Identify potential opportunities for cross-selling and upselling Accordible’s services.
- Provide market feedback to the Team Lead regarding client expectations, pricing concerns and competitor positioning.
6. Target Achievement
- Work towards monthly targets related to lead generation, qualified opportunities, meetings and proposal conversions.
- Maintain the required level of daily outreach and follow-up activity.
- Improve response and conversion rates through structured calling, professional communication and timely follow-ups.
- Take ownership of assigned leads and maintain consistent progress towards defined sales objectives.
7. Reporting and Documentation
- Maintain accurate daily records of calls, emails, follow-ups, meetings and lead status.
- Submit daily and weekly sales activity reports.
- Prepare regular updates on qualified leads, meetings scheduled, proposals submitted and pending follow-ups.
- Track individual performance against assigned targets.
- Maintain complete and accurate client data in the CRM or internal tracking system.
Qualifications and Experience:
- Graduate degree in Business Administration, Marketing, Commerce, Management or a related field.
- 1–2 years of experience in inside sales, B2B tele-sales, lead generation, business development or corporate client acquisition.
- Experience in facility management, hospitality services, housekeeping, technical services, HVAC, manpower supply or other B2B service industries will be an advantage.
- Basic understanding of sales pipelines, lead qualification and follow-up processes.
- Working knowledge of CRM systems, Microsoft Excel, Google Sheets, email communication and online research platforms.
Skills and Competencies:
- Strong verbal and written communication skills.
- Confidence in cold calling and interacting with corporate decision-makers.
- Good listening and requirement-understanding skills.
- Ability to build professional rapport with prospective clients.
- Strong follow-up and client coordination capabilities.
- Target-oriented and self-motivated approach.
- Good organisational and time-management skills.
- Ability to maintain accurate records and work systematically.
- Willingness to learn about technical and facility management services.
- Ability to work effectively in a fast-paced and performance-driven environment.
What We Offer:
- Competitive salary with performance-linked incentives.
- Opportunity to work with corporate and institutional clients across India.
- Exposure to B2B sales, facility management and engineering service solutions.
- Structured training on services, lead generation and corporate sales processes.
- Supportive and performance-oriented working environment.
- Career progression based on performance and capability.
- 4+ years of experience in Product Design / UI/UX Design roles.
- Formal education in Design (B.Des / M.Des / equivalent) from reputed institutes.
- Proven experience working in product-based companies or fast-growing startups.
- Strong portfolio showcasing product design work across web and mobile platforms. (Mandatory to share)
- Expertise in tools like Figma, Sketch, Adobe XD, Illustrator, and Prototyping tools.
- Strong understanding of design systems, usability principles, and interaction design.
- Experience designing high-traffic consumer products is a strong plus.
Responsibilities:
- Close Deals: Use effective sales strategies to close real estate deals and provide a smooth experience for clients.
- Property Marketing: Promote Acequare Realty properties through targeted outreach and presentations.
- Meet Sales Targets: Consistently achieve revenue goals by converting leads into clients.
- Lead Conversion: Engage with leads, understand their needs, and offer tailored property solutions.
Additional Duties:
- Contact potential clients to promote current and upcoming real estate projects.
- Generate leads through calls, meetings, and marketing initiatives.
- Consult with clients to understand their preferences and budget.
- Maintain accurate client information in our CRM.
- Resolve client concerns and ensure customer satisfaction.
Requirements & Skills:
- Experience: Minimum 1 year of experience in real estate sales or telesales, preferably with a CP (Channel Partner) company.
- Sales Success: Ability to meet or exceed sales quotas.
- Lead Conversion: Strong skills in generating leads and converting them into clients.
- Communication: Proficiency in English and excellent interpersonal skills.
- Resilience: Ability to handle rejection and stay motivated.
- Negotiation: Strong negotiation skills to close deals and resolve client issues.
Age Criteria:
- Up to 30 years of age.
Salary Range : 18000/- to 45000/- (Depends upon experience & interview)
Responsibilities: Design, develop, and maintain robust and scalable backend systems using PHP and Laravel framework. Develop and implement RESTful APIs for mobile and web applications. Optimize database performance and ensure data integrity. Implement security best practices to protect sensitive data. Integrate with third-party services and APIs. Write clean, well-documented, and testable code. Participate in code reviews and contribute to improving code quality. Troubleshoot and debug issues, and provide timely resolutions. Contribute to the continuous improvement of the development process. Mentor junior developers (if applicable). Qualifications: 4+ years of experience in backend development, with a strong focus on PHP and Laravel. Deep understanding of Laravel framework, including Eloquent ORM, routing, and templating. Experience with API design and development. Solid understanding of database design and optimization (MySQL). Familiarity with version control systems (e.g., Git). Excellent problem-solving and debugging skills. Strong communication and collaboration skills. Experience with Google Cloud Platform is a plus. Experience in the healthcare domain is a plus.
As a Sales Associate, you'll have the opportunity to contribute to MHFA India’s success by expanding our customer base and establishing long-term relationships. If you're a motivated self-starter with excellent communication skills and a knack for building rapport, we want to hear from you!
Key Responsibilities:
· Prospect and qualify leads to generate new business opportunities.
· Conduct product presentations and demonstrations to potential clients.
· Build and maintain strong relationships with clients to understand their needs and provide appropriate solutions.
· Achieve sales targets and contribute to revenue growth.
· Continuously stay updated on industry trends and product knowledge.
· Bachelor's degree in Business, Marketing, or a related field.
· 1-3 years (for Associate) and 4-6 years (Senior Associate) of experience in sales or business development roles.
· Proven track record of meeting or exceeding sales targets.
· Strong communication and negotiation skills.
· Self-motivated and goal-oriented with a drive for success.
· Ability to thrive in a collaborative team environment.
Senior Software Developer will be responsible for the design, development, and implementation of software applications using primarily Microsoft technologies, such as .NET. The candidate will work as part of a software development team.
Technical Skill:
1. Excellent knowledge of Vb.Net, C#, .Net 3.0/4.0/4.5, ASP.Net, ADO.Net
2. Experience in developing web applications and web services in Microsoft Visual Studio
3. Good proficiency in CSS, HTML, AJAX, XML and Java Script
4. Experience in developing T-SQL queries, Stored Procedures, Triggers using SQL Server 2008/2012
Requirement:
Extensive experience in all stages of SDLC with strong coding, debugging and analytical skills.
Good communication and interpersonal skills.
Sound analytical and grasping skills to understand business/functional requirements.
Ability to work independently on assigned tasks and with peers and stakeholders.
Experience: Minimum 3+ years of relevant experience in Dot Net.
Work location: Chandra Layout, Vijayanagar, Bangalore.
Process: End-to-End Development
Product at Nirvana
- Multiple consumer-grade B2B apps for our agency partners, powering near real-time quoting, streamlined policy administration and claims management
- Safety platform to help transportation fleets understand and improve their safety
- Lead generation apps to build our customer acquisition funnel
What you’ll do
Design the Product Growth funnel
Integrate CDP
Integrate Product Analytics
Who you are
- You have experience with software development/coding.
- You learn quickly and can operate independently. You're not afraid to take something on just because you don’t know how to do it yet.
- You not only have the ability or skill to communicate effectively but also have the willingness to be open and honest in your communication.
- You have a growth mindset. You take data-driven decisions and are constantly looking for opportunities to optimize and enhance our customer experience.
What’s in it for you
- Competitive weekly pay
- Reimbursement for your home-office setup
- Weekly team events to connect with fun, bright coworkers
- Lots of swag!
- A strong sense of ownership
- Exceptional technical skills
- Ability to understand the problem and craft the right solution
- Strong software architecture skills
- Dedicated to completing projects of the highest standards, on time
- Passionate about the work they undertake
QUALIFICATIONS:
To be considered for this position you must possess the following qualifications:
- A minimum of 3.5 years of industry experience
- Previous experience working with a team on a large, complex project
- Excellent communication skills (verbal and written skills in the English language)
SKILLS:
Please find the below mandatory skills required for Senior .Net resources, kindly source accordingly.
- Strong in C#.Net
- MVC (Min 2 Yrs)
- Web API (Min 1 Yr)
- Good in SQL and DB operations
- Should have used latest features of C#.Net
Database:
- Entity Frameworks (LINQ) (Min 1 Yr)
- ADO.Net (SQL)









