Client Servicing Manager

Relationship Manager (Field Sales)

Company - Mittsure Technologies

-Locations: Pan India (Uttar Pradesh, Uttarakhand, Punjab, Delhi NCR, Himachal, Rajasthan, Bihar, Karnataka, Maharashtra, Madhya Pradesh, North East, Haryana, West Bengal, etc.)

Department: Sales & Marketing

-Work Mode: Remote + Field (Monday to Saturday, 9:30 AM to 7:00 PM)

Qualification: Graduate (Any Stream)

Experience: 0–5 Years

CTC: ₹4.2 LPA (Fixed) + ₹3.8 LPA (Variable) + Travel Allowance 

-About Mittsure

Mittsure Technologies is a rapidly growing EdTech company that provides end-to-end academic and infrastructure solutions for schools.

Aligned with the National Education Policy (NEP) 2020, Mittsure empowers schools through innovative products such as books, flashcards, life-skill boards, Olympiad programs, and digital learning tools.

The company’s mission is to transform learning and support educational institutions from pre-primary to higher secondary levels.

-Role Overview

The Relationship Manager will act as the face of Mittsure within their assigned region. The role involves promoting Mittsure’s learning products, driving business growth, and developing strong relationships with schools, bookstores, and distributors.

-Key Responsibilities

1) Generate leads and drive sales of Mittsure products and Olympiad programs to schools and distributors.

2) Conduct product demonstrations, training sessions, and school visits to showcase offerings.

3) Build and maintain long-term relationships with school decision-makers and partners.

4) Identify and explore new market opportunities; share insights for business development.

5) Participate in education fairs, events, and exhibitions to enhance brand presence.

6) Coordinate with Area Relationship Managers and maintain regular sales reporting.

Desired Candidate Profile

1) Excellent verbal and written communication in English, Hindi, and the regional language.

2) Energetic, self-motivated, and target-driven with a passion for fieldwork.

3) Strong presentation,and negotiation skills.

4) Proficient in MS Office and reporting tools.

5) Must own a two-wheeler for field mobility.

6) Open to travel and relocation across India.

7) Fresh graduates with strong motivation and communication skills are encouraged to apply.

-Benefits and Growth

1) Competitive salary structure with attractive performance incentives.

2) Career growth opportunities in a fast-scaling EdTech organization.

3) Comprehensive sales training and onboarding support (buddy system for initial field visits).

4) Company-managed stay and expenses during training.

-Selection Process

1) Screening Round

2) Business Head Interview

3) HR Interview

4) Training and Mock Evaluation

Selected candidates receive a Letter of Intent (LOI) before training.

Final offer issued after successful completion of mock evaluation.

About The Role The Senior Talent Acquisition Specialist will own the complete recruitment process and drive strategic hiring initiatives to meet, build, and forecast the organization's talent needs while also collaborating with the HR team to enhance the eNPS score.

What Describes You Best

• Bachelor’s/Master’s degree in Business/HR (mandatory)/Psychology
• Minimum 3-5 years of experience in hiring, preferably in the IT industry
• Experience of using ATS and other recruitment software
• Prior experience in hiring for a Product SaaS-based startup
• Knowledge of national employee and labor laws

Skills

• Excellent written and spoken English skills
• Excellent interpersonal and communication skills with the ability to build strong relationships with candidates and internal stakeholders
• Experience in hiring multiple tech and non-tech roles (business analyst, AI/Ml engineer, data scientist, Sales roles etc )
• ability to map, search, and filter appropriate candidates from multiple sources, combined with a strong understanding of technical skills, terminologies, and roles.
• Strong analytical skills with the ability to leverage data to drive decisions
• Ability to work independently, prioritize tasks, and manage multiple deadlines , keep all stakeholders informed of current industry and hiring trends
• Knowledge of Microsoft office suite and Google suite

Additional Skills: (nice to have) Experience in hiring managerial positions Experience with HRMS software, e.g KEKA, BambooHR, etc HR certifications (SHRM, CIPD) Experience in HR operations (Payroll, attendance ) Experience working with OKRs

What will you own As a Sr. Talent Acquisition Specialist, you will take complete ownership of the entire recruitment process focusing on sourcing, attracting, and hiring top talent that aligns with the values and goals of the organization. Additionally, you will also be actively responsible for creating and driving employer branding initiatives and assist in other HR activities.

**How will you spend your time at Eclat **

• Own end-to-end Recruitment process and drive strategic hiring initiatives to forecast and meet the organization's talent needs in collaboration with all stakeholders e.g. Functional heads and hiring managers.
• Engage potential candidates through various channels, promoting the company’s values, culture, perks, and employer brand to ensure a positive candidate experience.
• Utilize HR analytics to drive improvements in HR strategies and recruitment processes by staying informed on the latest talent market trends.
• Manage and maintain accurate candidate records in terms of interviews, feedback and recruitment metrics such as Offer to Joining ratio, Drop out figures, etc
• Collaborate and participate in other HR activities to positively enhance the eNPS score.

Why Join Us

• Be a part of our growth story as we aim to take a leadership position in international markets
• Opportunity to manage and lead global teams and channel partner network
• Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing
• Healthy work/life balance, offering wellbeing initiatives, parental leave, career development assistance, required work infrastructure support

AWS, Linux, VMware, Vcenter, ESXI, AIX Patching, RHEL, PAM, Ansible, Networking, OS RHEL, Oracle, Filesystems

Job Description for flutter developer 

Role/Project Description Will be responsible for User Interface development of various android/IOS based mobile applications for HCIN clients and partners. The candidate will work in a global, highly innovative and agile environment made up both by talented youngsters and senior professionals.

Job Responsibilities:

• Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance
• Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores and support.
• Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Collaborate with team members (product managers, developers, designers) to brainstorm about new features and functionalities.

Desired Profile:

• Experience required 1 year
• B. Tech, MCA, M. Tech degree in Computer Science Engineering or a related subject
• Proficient in Java/Kotlin programming
• Knowledge and experience in Flutter Framework and DART programming
• Hands on experience in using RESTful APIs
• Hands on experience in designing and developing microservices architecture and containers
• Object oriented analysis, UML and design using common design patterns.
• Hands on experience in development IDE Android Studio, Android SDK, Firebase Test Lab
• Experience with offline storage, threading, and performance tuning
• Familiarity with push notifications
• Familiarity with IOS integration with Flutter
• Experience using GitHub or similar environment
• Complete understanding of SDLC
• Experience with Agile development
• Experience with Material Design and Android UI design principles, patterns and best practices
• Good knowledge of adding third-party libraries

Position 

Position Title: Tele sales Executive

Location: Mumbai. 

Reporting Manager: Tele sales Manager/Lead

We hustle Monday - Friday (1st & 3rd Saturday)

Industry: Insuretech

Vertical Summary

Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?

This is the problem we are trying to solve by creating innovative products in this space.

Roles & Responsibilities

• Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
• To utilize inbound/outbound calls to cross-sell & up-sell products/services
• To share and record accurate information of communication with customers to update database
• Answer questions regarding products/services to ensure customer satisfaction 
• Ask relevant questions to understand customer requirements.
• Develop and sustain relationships with customers to encourage repeat business.
• Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Meet/exceed daily and monthly targets with respect to call volume and sales

Professional Experiences

• Proven experience working as a telesales executive or customer service role
• Proven track record of successfully meeting sales targets preferably over the phone
• Good knowledge of relevant computer programs and telephone systems
• Proficient in all Microsoft Office applications.

Functional & Behavioural Competencies

• Strong analytical and problem-solving skills.
• Strong negotiation and consultative sales skills.
• Growth and aggressive delivery, targets-oriented mind-set
• Ability to deliver in high pace environment
• Strong organizational skills 
• Excellent communication and customer service skills.

What do we offer?

• Attractive salary & performance-linked bonuses 
• Health Insurance benef
• Fun, casual & flexible work environment
• Entrepreneurial, forward-looking, growth-driven & open work culture

We are looking for an experienced and creative Senior Product Designer to join the Empuls product team!
As the product designer, you will be responsible for delivering the optimal user experience across the Empuls web and mobile apps. This is a high visibility role and has a large contribution to the overall success of the product and customer satisfaction. The role requires deep collaboration with the product, technology, marketing, and sales teams. This role might include some people management responsibilities.

• Craft detail of new and existing product features, from understanding the customer pain point to defining wireframes, high definition prototypes and finally collaborating with the technology team to navigate through constraints and build the product.
• Partner closely with our Product, Marketing, and Technology teams to understand what users need, want, and love about the product. Use the data to plan and define the optimal user experience.
• Create design systems that help with a common design language across the entire product portfolio in a distributed team.
• Aid product marketing in telling the product stories in the best way possible to help users in product adoption and onboarding.
• Build and implement processes for user testing. Take a data-driven approach to decision-making.
• Mentor other designers and drive the vision for the specific domain by partnering with product owners & engineering leads

Consider yourself a good fit for this role if you have these characteristics. Don’t worry if you don’t check every item on the list below. If you have the attitude to constantly challenge and upskill yourself, you might still be a good fit.

• You are positive, creative, curious, and aren’t afraid to ask a lot of questions.
• Collaboration is exciting to you and you enjoy understanding the perspectives of others.
• You’re dedicated to your craft and want to work amongst a team that will inspire you on a daily basis.
• You have a deep knowledge of usability, almost an intuitive sense of good UI, and believe in taking a minimalist approach to design.
• You have a track record of building products from scratch and taking complete ownership of design output.
• You are OK with multi-tasking and can synthesize multiple perspectives to get the most important thing done.
• You love listening to customers, discussing strategy with colleagues, but also diving into the weeds.
• Finally, you believe that perfection in design is not when there is nothing left to add, but when there is nothing left to take away.

You will closely work with product management, technology, sales, and customer care teams. You will report to the VP of product management.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

• Deploy daily campaigns and triggered flows to a combined audience for key channels - email, SMS and push notifications. Execute A/B tests to optimize campaigns for revenue and engagement.
• Oversee and optimize marketing automation strategies to drive customer retention and sales, including lifecycle emails, personalized triggers, and daily campaigns.
• Maintain, publish, and optimize regular (daily, weekly, monthly, quarterly) reports  that track channel and customer-level performance.
• Provide regular reporting and analysis on campaign performance with clear direction to the team on what they can try to do differently to drive increased performance.
• Translate reporting insights into recommendations for the marketing team and cross-functional partners on how to drive sales and increase customer performance and LTV.
• Define and implement the testing agenda for campaigns and automation flows including segmentation, messaging, frequency, send day/time, personalization, etc.
• Manage promotional codes calendar, including sharing promo codes with our affiliate partners, making sure the team is aware of the promotional strategy and that it is implemented across channels.
• Develop new segmentation and targeting strategies based on customer data and business needs.
• Develop customer-facing tests to maximize customer engagement and lifetime value.
• Support project scoping to grow available data and assist with data migration between systems, as well as checking for data quality/integrity.
• Monitor competitive landscape to identify industry trends and best practices
• Analysing customer behaviour and developing aggressive retention strategies.

Your job as a business development manager is to identify sales leads, pitch services to new clients and maintain a good working relationship with new contacts and exisitng customers.

Your role will include:

• Following up new business opportunities and setting up meetings
• Planning and preparing presentations 
• Communicating new services to prospective clients
• Overseeing the development of marketing literature
• Writing reports
• Providing management with feedback
• Using effective communication skills to build and develop relaionships in the industry