Client Servicing Associate - Email / Chat Process (Int'l E-Commerce)

Angular Developer – Job Description We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. Required Skills: • Should have 4+ years hands on experience in web technologies like JavaScript, HTML5 & CSS. • Expert level knowledge of JavaScript including latest edition(s) of JavaScript (ES2023). Knowledge of typescript is a plus. • Hands on experience with JavaScript frameworks like Angular, Angular Js and above versions • Good in Problem Solving. • Good team player • Excellent written and verbal communication skills About Wissen Technology: Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider. 

Key Responsibilities

Lead Generation & Outreach

·      Contact and develop relationships with potential customers through email marketing, cold calling, and LinkedIn outreach.

·      Execute email campaigns targeting prospects to generate leads and create business opportunities.

·      Mine data and extract information of C-level executives from various online sources and tools.

Sales Process Management

·      Follow up on leads and respond to sales inquiries from existing and potential customers as per guidelines.

·      Assist senior staff in generating and following up on leads.

·      Convince clients, schedule appointments, and manage the sales pipeline.

·      Track sales efforts and monitor results to ensure alignment with targets.

Customer Relationship Management

·      Liaise between customers and the company to provide up-to-date status on service, pricing, and new product releases.

·      Collect customer feedback and conduct market research to inform business strategy and product development.

·      Maintain CRM systems to manage lead generation, track interactions, and store customer information.

Market & Competitor Analysis

·      Stay informed about the latest products, market trends, and competitors to provide insights for business strategy.

·      Increase business opportunities through various routes to market.

Required Skills & Qualifications

·      Strong communication and interpersonal skills.

·      Proficient in email marketing, cold calling, and LinkedIn outreach.

·      Experience in data mining and CRM systems.

·      Ability to prepare detailed reports and commercial proposals.

·      Strong analytical and organizational skills.

·      Ability to work independently and as part of a team.

·      Understanding of market research and customer feedback processes.

Performance Metrics

·      Number of new leads generated.

·      Conversion rate of leads to appointments and sales.

·      Quality and timeliness of proposals and reports.

·      Customer satisfaction and feedback.

·      Sales targets and revenue growth.

🔧 What You’ll Do

• Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
• Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
• Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
• Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
• Maintain clear communication logs and support documentation.
• Be a voice of the customer, advocating for their success and experience.

👌 What Makes You a Great Fit

• You genuinely enjoy helping people and want to see them succeed.
• You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
• You’re curious, empathetic, and a strong communicator — especially in writing.
• You're comfortable engaging with people from diverse cultural and business backgrounds.
• You don’t mind watching session recordings to spot friction points — and suggesting improvements.

🌐 Nice-to-Have Skills (Not Mandatory)

• Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
• Prior experience in a SaaS startup, especially in a support, CX, or success role.

Mandatory skill requirement:

1. Salesforce Configuration and Customization experience
2. Hands on Experience in Vlocity FlexCards, Omniscripts, dataraptors
3. Experience in Vlocity Health/Insurance domain

Overview

As a Jr Pharmacist, you will play a crucial role in supporting the daily operations of the pharmacy. Your responsibilities will include assisting in medication dispensing, providing excellent customer service, and ensuring that all pharmacy processes comply with regulations and standards.

Key responsibilities

• Assist senior pharmacists in dispensing medication accurately and efficiently
• Provide exceptional customer service by addressing inquiries and concerns
• Adhere to all pharmacy regulations and standards
• Maintain accurate and updated patient records
• Collaborate with healthcare professionals to ensure effective medication therapy
• Perform inventory management and ordering of pharmaceutical supplies
• Conduct medication therapy management and medication reconciliation
• Assist in compounding and packaging medications
• Ensure proper storage and handling of medications
• Participate in quality assurance and improvement initiatives

Required qualifications

• Bachelor's degree in Pharmacy or PharmD
• Licensed as a Pharmacy Technician or Pharmacist
• Strong understanding of pharmaceutical regulations and standards
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficient in pharmacy software and computer systems
• Attention to detail and accuracy in medication dispensing
• Ability to work effectively in a team environment
• Knowledge of pharmaceutical compounding and packaging
• Understanding of medication management and therapy

We are seeking a Senior or Staff Software Engineer (Node.js, Azure and React ) to lead new software development initiatives to join our team.

Responsibilities:

• Contribute hands-on to coding, code reviews, architecture, and design efforts, setting a solid example for the team.
• Will be a tech lead and manage a small engineering team, fostering a collaborative and productive work environment.
• Work closely with cross-functional teams, including Product Management and Data Engineering, to build empathetic and user-centric products.
• Drive the development of robust and scalable web experiences, leveraging modern technologies and best practices.
• Provide technical guidance and mentorship to team members, promoting continuous learning and growth.
• Collaborate with stakeholders to define and prioritize engineering initiatives aligned with business goals.
• Ensure high code quality, maintainability, and performance through the implementation of best practices and coding standards.
• Foster a culture of innovation, encouraging the team to explore new technologies and approaches to problem-solving.

Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (advanced degree preferred).
• 7+ years of professional experience in software engineering, with at least 1 year in a technical leadership role.
• Strong experience in product engineering, with a focus on building empathetic and user-centric products.
• Extensive experience in web development, particularly with technologies such as Node.js and React.
• Familiarity with cloud infrastructure, specifically Azure, and containerization technologies like Docker.
• Solid understanding of software development best practices, design patterns, and coding standards.
• Excellent problem-solving and analytical skills, with the ability to make data-driven decisions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Experience with Agile development methodologies (e.g., Scrum, Kanban).

Preferred Qualifications:

• Experience with web scraping techniques and tools.
• Knowledge of SQL query optimization and performance tuning.
• Familiarity with automated testing, continuous integration, and continuous deployment (CI/CD) practices.
• Experience with DevOps practices and tools (e.g., Jenkins, Ansible, Terraform).

Benefits:

• Work Location: Remote
• 5 days working​

You can apply directly through the link: https://zrec.in/es8UJ?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

Apply only to this link - https://loginext.hire.trakstar.com/jobs/fk01is7?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk01is7?source=

LogiNext is looking for a technically savvy and experienced senior engineer to lead development efforts. You will help the team grow in size and skills, optimizing their code while working on your own. You will design, and develop the products that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving access to massive amounts of data and information.

You have hands-on experience in building secure, high-performing and scalable systems in Java. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have successfully shipped applications with beautiful front-end and intelligent backend. You have demonstrated strong interpersonal and communication skills.

Responsibilities

Co-lead end-to-end design and development efforts for high-volume, low-latency applications for real-time event based systems Lead and direct software engineers, define software architecture, collaborate with other teams to explore existing systems, determine areas of complexity and potential risks to successful implementation of platform modules and features Deliver high-availability and high-performance platform using micro-services architecture Identify bottlenecks and inefficiencies in code, and devise solutions to production and non-production issues Keep an eye out for open source projects and technology trends that can be introduced in the products Transform business functionalities and production specifications into technical requirements and low level design Be hands-on, adopt a practical approach to software and technology Work with product management and other teams to build highly scalable products

Requirements

Bachelor’s degree in Computer Science, Information Technology or a related field 4 to 6 years of design and development experience in scalable and distributed enterprise applications using Java/J2EE, JPA, Spring boot framework and RESTful web services Experience in managing, implementing and optimizing big data stores such as MySQL, MongoDB, Elasticsearch, Redis, DynamoDB Experience in deploying applications and using various managed services provided by cloud platforms (AWS, Azure, GCP) Experience in front-end technologies HTML5, CSS3, React.js, Angular and D3.js is preferred Strong foundation in computer science, with strong competencies in data structures, algorithms and software design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership

This person MUST have:

• BE Computer Science, MCA or equivalent
• Extreme CSS skills
• Experience with ReactJS or NextJS is a MUST
• Strong communication skills
• A strong passion for writing simple, clean and efficient code.
• Sound knowledge of clean code, no unused code, optimized code and more.
• Always starting with a document and then implementing in a systematic and organized manner
• Past experience as a frontend developer building modern JavaScript-based web applications
• Excellent verbal and written communication, teamwork, decision making and

influencing skills.

Experience:

• Min 5 years experience
• Not more than 15 year experience.
• Startup experience is a must. 

Location

• Remotely, anywhere in India

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs