Client Servicing Associate - Email / Chat Process (Int'l E-Commerce)

About Whataportrait.com
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Build the foundation of our supply side (enterprise) product from
scratch. Maintain high standards of pixel perfect Ui’s and efficient User
Experiences.
Our Supply Side ecosystem involves a plethora of products such as
Catalog Management, Analytics Dashboard, Orders Processing, Finance
Reconciliation, Notification centres etc. Develop a deep understanding
of the mentioned use cases and build the systems for scale.
Coordinate with Product managers, Product Designers & Backend
Developers and outline sprints and tasks on a weekly basis.
Conduct Comprehensive Unit tests before passing features to QAs. This
requires a good top level understanding of backend infrastructure.
Maintain High level of Code Quality and constantly optimize for
performance and user experience.
Be Collaborative. Self-reliant and always keep pushing the limits of your
knowledge
- Understand the business and the potential to promote the business and brand.
- Analyzing market and sales information
- Identification of prospective clients.
- Preparing a go-to-market strategy on digital, social media and print media
- Set up a Brand identification strategy and execution plan
- Research competitive products by identifying and evaluating product characteristics, market share, and pricing, and maintaining research databases.
- Tracks product line sales and costs by analyzing data and reviewing the competitor's reach
- Supports sales staff by pre-sales tasks, providing sales data, market trends, forecasts, account analysis, and new product information; relaying customer services requests
- Follow up with Clients through the CEO's contacts
- Website maintenance and press releases
- Marketing collateral – creation and maintenance and presentations
- E – campaign coordination
- Setting up tracking systems for marketing campaigns and online activities
- Reporting to management on marketing and sales activities
- 3-4 years of Lighting experience.
- 2 years in Visualforce.
- Must have ability to integrate with third party applications using REST/SOAP.
- Must have technical design skills.
- Must be able to collaborate with business to gather requirements.
- Good to have Apex design patterns.
- Must have PD-1 certifications, any other certification is added advantage.
- Must have product knowledge on Sales, Service, Experience cloud knowledge.
Job Responsibilities:
* Design, build, and maintain efficient, reusable, and reliable Java code
* Ensure the best possible performance, quality, and responsiveness of the applications
* Identify bottlenecks and bugs, and devise solutions to these problems
* Help maintain code quality, organization, and automatization
* Prepare the technical design of complex technology components
Mandatory Skills:
* Proficient in Java (JDK 1.7) or above JDK 8 preferable, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of concurrency patterns in Java
* Solid understanding of object-oriented programming along with various design and architectural patterns
* Hands on experience with Spring, Spring Boot, JUnit
* Familiarity with concepts of MVC, Microservices, RESTful

- Designing and developing user interfaces using angular best practices.
- Adapting interface for modern internet applications using the latest front-end technologies.
- Writing JavaScript, CSS, and HTML.
- Developing product analysis tasks.
- Making complex technical and design decisions for Angular projects-

Key Skills required:
Language: Java, SQL , JavaScript.
Software Ideology : Design Pattern , SOLID principle , YAGNI , KISS , Microservices, CLEAN/LAYERED architecture.
Framework: Spring (Boot, MVC, DataJPA, Security), JMS(Rabbit MQ/Apache camel/active MQ), ORM tool(Criteria API/Criteria Builder/Query DSL/Springdata JPA), REST(Jersey, Spring MVC , Feign Client) , Vaadin/GWT/jHipster/Google Polymer
Database : RDMS(Oracle/, Postgresql) , NoSql(MongoDB). Subversion : SVN , Git
Preferred Knowledge: Angular, HTML/CSS, Kotlin, Kafka , JUnit/TestNG , Docker, Kubernetes
Key Responsibilities & deliverables:
- Responsible for writing business logic and integrating it end to end (from DB-WS to UI & vice versa).
- Creating Rest endpoints to be used by other applications which will suffice the business requirements.
- Deploying the applications in cloud
- Lead and develop engineers in the engineering
- Lead technical risk mitigation, design and planning activities
- This role requires a level of technical experience and interpersonal skills to be able to work effectively as a team player with our internal
- Proactive thinking with a ‘can do’
- Improve development efficiency with new tools/frameworks
- Responsible for server-side web application logic and integration of the work
- Write the web services and APIs used by dependent application
Technical Skills
- Database creation, integration, and
- Cloud Knowledge
- Using back-end frameworks to build server-side software
- Cloud computing integration
- API integration
- Security audit
Business Development Manager Responsibilities:
- Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Attending conferences, meetings, and industry events.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
- Training personnel and helping team members develop their skills.
Business Development Manager Requirements:
- Bachelor’s degree in business, marketing or related field.
- Experience in sales, marketing or related field.
- Strong communication skills and IT fluency.
- Ability to manage complex projects and multi-task.
- Excellent organizational skills.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Comfortable using a computer for various tasks.
The incumbent should be a pleasing personality with good communication skills.
Should be adept in working with POS systems designed for the retail industry.
Experience of managing a team in a Retail Outlet will an advantage
Adept in managing inventory management and day closures.

