Client Servicing Associate - Email / Chat Process (Int'l E-Commerce)

Position: Learning & Development Partnerships Management Specialist

Location: Bangalore onsite

Employment Type: Full-Time

Openings: 1

Role Summary:

We are seeking a dynamic and proactive specialist to lead our partnerships within the Learning & Development (L&D) ecosystem. This role involves building and managing strategic collaborations with freelance trainers, training vendors, LMS platforms, and other related partners to support the delivery of high-quality training programs globally.

Key Responsibilities:

• Expand and maintain a global pool of freelance trainers across various domains and geographies.
• Identify, engage, and manage relationships with training partners for co-delivery and service collaboration.
• Negotiate contracts, onboarding, and fee structures with trainers and service providers.
• Source and coordinate with vendors for auxiliary requirements such as training venues, content providers, and technology solutions.
• Ensure alignment of partner capabilities with organizational training needs and quality standards.
• Maintain an up-to-date database of partners and vendors with regular performance reviews.

Qualifications:

• Minimum 4 years of experience in partnerships, vendor management, or trainer relationship roles—preferably within the L&D or training industry.
• Proven experience in sourcing, evaluating, and onboarding trainers and vendors.
• Strong negotiation and contract management skills.
• Familiarity with Learning & Development trends, delivery formats, and tools (LMS, virtual platforms, etc.).
• Excellent communication, coordination, and stakeholder management skills.

Key Skills:

• Trainer and vendor sourcing
• Contract negotiation
• Partnership management
• Knowledge of L&D and training operations
• Communication & relationship building
• Attention to detail & organizational skills
• Strategic thinking and problem-solving

MemoNeet, a leading Edtech Startup with over 900K+ downloads for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology.

We are seeking a skilled and dedicated full-time Full-Time Flutter Developer. This is a fully remote position, offering a base pay of INR 12000 with an INR 3000 performance bonus based on work performance. Additionally, monthly incremental base pay and bonus adjustments will be made based on your outstanding performance.

The Business Development Manager will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth. The ideal candidate is a strategic thinker with a proven track record of success in business development and sales.

Key Responsibilities:

Identify, evaluate, and pursue new business opportunities to achieve revenue and growth targets.

Develop and implement strategic business development plans to expand the company's customer base and market presence.

Build and maintain strong, long-lasting client relationships through regular communication and by understanding their needs.

Conduct market research to identify new trends, opportunities, and competitive activities.

Collaborate with internal teams to develop customized proposals, presentations, and sales strategies.

Negotiate contracts and agreements with clients, ensuring mutually beneficial outcomes.

Track and report on business development activities, including pipeline status, revenue forecasts, and market feedback.

Represent the company at industry events, conferences, and trade shows to network and promote the company's offerings.

Stay up-to-date with industry trends and competitors to identify new business opportunities and potential partnerships.

Provide feedback to senior management on market trends, competition, and customer feedback to help shape the company's strategic direction.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

Proven experience as a Business Development Manager, Sales Manager, or similar role.

Strong understanding of the market, industry trends, and competitive landscape.

Excellent communication, negotiation, and presentation skills.

Ability to build and maintain relationships with clients and stakeholders.

Strong problem-solving skills and the ability to think strategically.

Proficiency in CRM software and Microsoft Office Suite.

Self-motivated, goal-oriented, and able to work independently as well as part of a team.

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a Product Manager, you will be responsible for managing and taking of product end to-end: defining scope, developing requirements and product launch.

• Analysing customer needs/ markets, competitive offering and user requirements in depth
• Coordinating with various functions to ensure product roll-out within defined timelines, understanding product priorities and implementing a product governance framework
• Conceptualizing innovative features, designing wireframes/ prototypes and documenting PRDs to enhance app usability
• Working collaboratively with various teams including marketing, business, UX, customer support and engineering teams etc.

What you need to have:

• MBA / B.E from Tier 1 Colleges (IIM / ISB / IIT /BITS)
• 2-5 years of product experience at a fintech company
• Prior experience in tech roles is a plus
• Comfort diving into data and deriving tangible insights
• Proven track record of shipping several high impact features end-to-end
• Prior startup experience is a plus    

• Hands on Experience on  PHP, Laravel, MySQL, jQuery, HTML5, Linux
• Knowledge of open source platforms like Wordpress will be an added advantage.
• Experience on Angular JS or React is preferable
• Experience using and deploying on Linux.
• Experience in teams using CI / CD Pipeline -  Git, Jenkins
• Experience working in agile methodology