Client Servicing Associate - Email / Chat Process (Int'l E-Commerce)

Commis III (Entry-Level/Junior):

• Focus: Learning fundamentals, basic prep.
• Duties: Washing, peeling, chopping vegetables; measuring ingredients; cleaning workstations; basic stock rotation; assisting with simple tasks. 

Commis II (Mid-Level):

• Focus: Expanding skills, handling more varied tasks.
• Duties: All Commis III duties plus assisting with simple cooking, plating, managing inventory, receiving deliveries, and learning specific station techniques. 

Commis I (Senior Commis):

• Focus: More complex techniques, independent station support.
• Duties: Performing more complex prep and cooking; helping with menu items; potentially leading prep for a small section; ensuring quality standards; supporting Commis II/III. 

Shared Responsibilities (All Levels):

• Hygiene & Safety: Maintaining clean stations, following food safety/HACCP standards.
• Support: Assisting senior chefs (Chef de Partie, Sous Chef) with daily operations.
• Inventory: Storing, rotating, and monitoring stock.
• Learning: Willingness to learn recipes, techniques, and equipment.

Role Overview

We are looking for an Engineering Manager who thrives in a fast-paced startup environment, is hands-on with development, and can lead our engineering team to build and scale robust, high-performing systems. You will drive architectural decisions, mentor a team of talented engineers, and collaborate closely with product, design, and business teams to execute our ambitious roadmap. You will be at the forefront of scaling our infrastructure to support billions of messages, ensuring real-time engagement for businesses at scale.

Key Responsibilities

• Technical Leadership: Own the engineering roadmap, ensuring scalability, reliability, and performance of our systems.
• Hands-on Development: Dive into the code when necessary, set high coding standards, and lead by example.
• Team Management: Lead, mentor, and scale a high-performing engineering team, fostering a strong culture of ownership and innovation.
• System Scalability: Architect and optimize scalable and resilient backend & frontend systems handling millions of messages per day.
• High Availability & Performance: Design systems that can handle billions of API calls and ensure minimal downtime.
• Agile Execution: Drive sprint planning, prioritization, and timely delivery of features in an agile development environment.
• Collaboration: Work closely with product, design, and business teams to align engineering efforts with company goals.
• DevOps & Security: Ensure best practices for CI/CD, cloud infrastructure (AWS/GCP), and security compliance.
• Tech Stack Evolution: Stay ahead of emerging technologies and drive innovation in AiSensy’s architecture.

What You Bring

• 8+ years of experience in software development, with at least 2 years in a leadership/managerial role.
• Expertise in modern tech stacks – Proficiency in MERN (MongoDB, Express, React, Node.js) stack or similar.
• Strong knowledge of cloud platforms (AWS) and microservices architecture.
• Proven experience in scaling high-traffic, distributed systems handling billions of messages per month.
• Hands-on experience with Docker, Kubernetes, and CI/CD pipelines.
• Strong problem-solving skills and an ability to hustle in a fast-paced startup environment.
• Excellent communication skills and a data-driven decision-making approach.
• Passion for building great products, coaching engineers, and driving tech excellence.

What We Offer

• Competitive Compensation & Benefits aligned with your experience and the impact you bring.
• Opportunity for Growth in a rapidly expanding B2B SaaS company.
• Cutting-Edge Technology & Projects in the WhatsApp Business API and Click to WhatsApp Ads space.
• Collaborative Work Environment that fosters innovation, learning, and career development.
• Flexible & Inclusive Culture, where every team member has a voice and the chance to make a significant impact.

Key Responsibilities

• Source candidates using job portals, LinkedIn, and other platforms
• Screen resumes and shortlist potential candidates
• Conduct initial HR screening calls
• Schedule and coordinate interviews with hiring managers
• Maintain and update candidate data in recruitment trackers
• Assist in employer branding and candidate engagement initiatives
• Support the HR team in daily recruitment activities

Requirements

• Excellent communication skills (spoken & written English)
• Strong interpersonal skills and attention to detail
• A personal laptop and stable internet connection
• Willingness to work from office (HSR Layout, Bangalore)
• Ability to work in a fast-paced, startup environment
• Freshers or final-year students with HR interest are welcome

Perks & Benefits

• ₹10,000/month stipend
• Hands-on training in full-cycle recruitment
• 1-on-1 mentorship from experienced professionals
• Certificate of internship
• Opportunity to convert to a full-time role based on performance
• Fast-paced learning & exposure to startup cultur

Job Title: Call Centre Executive – Aquaculture Shrimp Feed

Location: [Specify City/Location]

Experience Required: 1 to 1.5 Years in Voice Process

Languages Required: Hindi or Bengali (Fluency mandatory)

Industry: Aquaculture / Animal Feed / Agriculture

Job Summary:

We are seeking a proactive and customer-focused Call Centre Executive to join our aquaculture division, specializing in shrimp feed. The role involves handling inbound and outbound calls, providing product information, resolving customer queries, and supporting the sales/technical team.

Key Responsibilities:

• Handle incoming and outgoing calls from farmers, dealers, and distributors related to shrimp feed products.
• Communicate effectively in Hindi or Bengali to understand customer needs and provide accurate product or service information.
• Assist in order placement, follow-ups, and delivery coordination.
• Record and maintain customer interaction logs in the CRM system.
• Provide basic technical guidance on shrimp feed usage as trained by the technical team.
• Coordinate with the field sales and logistics teams to ensure smooth customer service.
• Escalate unresolved queries to the concerned departments.

Requirements:

• 1 to 1.5 years of experience in a call centre/voice process role (preferably B2B or agriculture-related).
• Strong communication skills in Hindi or Bengali and basic English.
• Basic understanding or interest in aquaculture, agriculture, or animal feed is a plus.
• Good computer skills – MS Office, CRM, data entry.
• Customer-centric attitude with good problem-solving skills.

Preferred Qualifications:

• Experience working with rural/agricultural customers is an advantage.
• Background in agriculture/fisheries/aquaculture is desirable but not mandatory.

Employment Type: Full-Time

As a Full Stack Developer, you will be working on the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end

• Participating in the full development life cycle, including implementing design, coding, testing, and production release
• creating modules and components in React and coupling them together into a functional app
• Understanding the nature of asynchronous programming and its quirks and workaround
• Integrating multiple data sources and databases into one system
• Creating database schemas that represent and support business processes
• Driving innovation through rapid prototyping and iterative development

Desired Candidate Profile

Shyja Shanoj

Manager - Business & Operations

Forte Recruitment Consultants

Kannur, Kerala, India

Engineering Leader, Cloud Infrastructure.

Bengaluru, Karnataka, India

Do you thrive on solving complex technical problems? Do you want to be at the cutting edge of technology? If so,we’re interested in speaking with you!

Your Impact:

We’re looking for a seasoned engineering leader in the Cloud team that is responsible for building, operating, and maintaining a customer-facing DBaaS service in multiple public clouds (AWS, GCP, and Azure). The service supports unified multiverse management of YugabyteDB, including fault-domain aware provisioning, rolling upgrades, security,

networking, monitoring, and day-2 operations (backups, scaling, billing etc). If you’re a strong leader who exemplifies collaboration, who is driven and thrive in a fast-paced startup environment, and who has a strong desire to build an internet-scale, extensible cloud based service with strong emphasis on simplicity and user experience, this job is for

you.

You Will:

Lead, inspire, and influence to make sure your team is successful

Partner with the recruiting team to attract and retain high-quality and diverse talent

Establish great rapport with other development teams, Product Managers, Sales and Customer Success tomaintain high levels of visibility, efficiency, and collaboration

Ensure teams have appropriate technical direction, leadership and balance between short-term impact andlong term architectural vision.

Occasionally contributing to development tasks such as coding and feature verifications to assist teamswith release commitments, to gain an understanding of the deeply technical product as well as to keepyour technical acumen sharp.

You'll need:

BS/MS degree in CS-or- a related field with 5+ years of engineering management experience leading productive, high-functioning teams

Strong fundamentals in distributed systems design and development

Ability to hire while ensuring a high hiring bar, keep engineers motivated, coach/mentor, and handle performance management

Experience running production services in Public Clouds such as AWS, GCP, and Azure

Experience with running large stateful data systems in the Cloud

Prior knowledge of Cloud architecture and implementation features (multi-tenancy, containerization,orchestration, elastic scalability)

A great track record of shipping features and hitting deadlines consistently; should be able to move fast,build in increments and iterate; have a sense of urgency, aggressive mindset towards achieving results and excellent prioritization skills; able to anticipate future technical needs for the product and craft plans to realize them

Ability to influence the team, peers, and upper management using effective communication and collaborative techniques; focused on building and maintaining a culture of collaboration within the team.

• 2+ yrs of experience into MEAN stack Development
• Hands on Experience into MEAN, Node.js, Angular 6+ Versions, HTML5, CSS, Jquery,
• Building Single Page Applications (SPAs) with Angular JavaScript coding
• Designing and developing user interfaces using angularJS best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for AngularJS projects.
• Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support.
• Bachelor’s degree in computer science, computer engineering or similar Roles and Responsibilities
• Present design specifications
• Build, deploy and maintain websites
• Troubleshoot website problems
• Monitor website traffic
• Desired Candidate Proficiency

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We- re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents.

Responsibilities:

• Plan and execute all digital marketing campaigns, including Google and social media marketing with expertise in Facebook ads, google analytics, email marketing, influencer marketing and display advertising campaigns.
• Handle the entire digital marketing to bring direct website conversion.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

Requirements:

• Minimum 5+ years of working experience in digital marketing with prime focus on Facebook ads and google Adwords.
• Proven track record in generating online orders/ direct website conversion.
• Candidates from the e-commerce industry or marketing agencies will be preferred.
• Candidate must be a graduate preferably B-Tech or MBA preferably from tier-1 or tier-2 colleges