Client Servicing Associate - Email / Chat Process (Int'l E-Commerce)
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Gather requirements by identifying user needs and recommend solution to clients.
Develop user requirement document, functional specification, user guide and training material for solutions.
Act as a liaison between development team and stakeholder throughout the implementation.
Support implementation, user acceptance testing and training activities (when required).
Analyzing, developing and proposing enhancements to current business processes, reports and applications in order to optimize system effectiveness.
Provide support in pre-sales activities with sales and marketing team, activities included analysis on RFP, provide business proposal, conduct system demo.
What you’ll need?
Candidate must at least possess a Bachelor’s Degree in IT and Business majors preferred.
Prefer a minimum of 2 years’ experience analyzing business requirements and translating them into functional requirements but fresh graduate is encouraged to apply.
Must possess good knowledge of the software development life cycle (SDLC), practical understanding of information technology and have the ability to conceptually relate technology to business’ needs.
Effective communication skills to collaborate with stakeholders and technical teams.
Retail domain knowledge would be a strong advantage.
Duration : Full Time
Location : Vishakhapatnam, Bangalore, Chennai
years of experience : 3+ years
Job Description :
- 3+ Years of working as a Data Engineer with thorough understanding of data frameworks that collect, manage, transform and store data that can derive business insights.
- Strong communications (written and verbal) along with being a good team player.
- 2+ years of experience within the Big Data ecosystem (Hadoop, Sqoop, Hive, Spark, Pig, etc.)
- 2+ years of strong experience with SQL and Python (Data Engineering focused).
- Experience with GCP Data Services such as BigQuery, Dataflow, Dataproc, etc. is an added advantage and preferred.
- Any prior experience in ETL tools such as DataStage, Informatica, DBT, Talend, etc. is an added advantage for the role.
Job Profile:
We are looking for a Senior UX designer to join the Product Experience team assisting in research, design, and development of an innovative user-need based, engaging, and intuitive online SaaS platform. Work with real customers of the SaaS platform to better the design and advocate for users’ needs.
Key Attributes you'd need to possess:
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Problem Solver - Quick on your feet, some problems require creative solutions. Communicating those with peers and clients effectively, for presentations and walk through as well as support on client calls if needed.
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Team Player- Builds strong partnerships with product & engineering teams, and understands how to handle creative differences between teams and stakeholders to manage consistency at a brand level.
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User-Driven - Advocate for the user and get them the best experience driven by design. We believe in data, the numbers don’t lie! Using data to back design decisions get you extra points!
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Business Acumen- Should be willing to learn and understand complex business challenges, and formulate solutions to solve the problems effectively. Someone who makes intelligent decisions - work effectively, plan better, and formulate solutions that can deliver returns.
Typical work week look like:
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Research- Conducting user research, client interviews, and usability testing to understand user needs; studying data patterns that highlight these using prospecting tools for performing Client-need Analysis, track their pain-points to develop a reach-out strategy.
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Ideation and Brainstorming- Brainstorming and designing new features for our SaaS platform based on research, tech requirements, and feature requests. Lots of white-boarding, paper scribbles, and ideas!
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Dev Support- Communicating with web developers, including providing input on any needed digital enhancements
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Manage the Brand Guidelines and Visuals- Designing and managing the information architecture for the marketing website and product, drafting information flows and designing wireframes, mockups and prototypes. Branding and Illustrations for OnlineSales.ai and its marketing website or any events the company will be showcased in.
Our ideal candidate should have:
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4+ years of work experience in designing digital products or experiences
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Relevant Degree/Diploma or experience/certification in Product or Experience design
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Great understanding of user-centric design, responsive design and designing for web
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Good communication skills
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Software skills - Adobe CC or similar. Any tool you are comfortable with to design and prototype.
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Any experience in digital marketing is a plus.
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Good to have knowledge of CSS, HTML - we work hand in hand with developers
T
About Houzeo:
Houzeo is an online platform that lets homeowners sell their property by circumventing any traditional intermediaries. The platform enables users to create property listings & upload them to various portals, connect with
local real estate professionals, use the provided dashboard to obtain a property valuation, compare the value with other properties, avail market analysis reports, fill federal/state disclosures electronically, connect with
attorneys/escrow companies, and more. The company earns revenue by
offering various monthly packages.
Houzeo is based in Manhattan, New York with offices in Charlotte, North Carolina (US), and Mumbai, India. Our founder is a finance, real estate, and technology veteran with an ivy-league MBA. We were showcased at the TechCrunch Disrupt Startup Battlefield in New York City. The startup is already profitable and experiencing double-digit month-over-month growth. As we are building our brand, we are growing tremendously and launching new products to enhance customer experience and highlight partner services.
We're scaling rapidly and this in turn has created an opportunity for us to expand our services to cover the mobile
platforms.
Website: https://www.houzeo.com
Headquarters: Manhattan, New York
Location: Thane, Mumbai.
Designation: Senior UI/UX Developer
Preferred Candidate: Has experience both as a UI/UX Designer and Developer
Job Overview
We are looking for a skilled UI/UX Developer to join our IT team. As part of the UI/UX developer role. You will be optimizing software and applications to function smoothly across different devices and screen sizes. Besides, you will be coordinating with the UI Designer, Web Designer, and Backend Developers to improvise
website visuals and functionality. You should be able to develop mock tests and prototypes to determine software/website functionality. As a UI developer, you should have a strong knowledge of HTML, CSS, and
JavaScript.
If you have excellent developer skills that can offer a seamless user experience then do write to us.
Responsibilities
1. Using programming languages like HTML and JavaScript to create responsive web pages
2. Working closely with Designers and Backend Developers to ascertain client needs
3. Optimizing websites, programs, and applications for better speed and functionality
4. Creating aesthetically appealing websites along with a friendly user interface design
5. Following established code practices when undertaking user interface development
6. Designing features and applications for mobile and other screen sizes
7. Coordinating with Developers to rectify any issues
8. Developing functional documentation and guidelines for other team members
9. Conceptualizing website designs and placements
10. Determining project timelines
11. Using analytical tools to determine website performance including website speed, load time, etc.
12. Following UI design guidelines and best practices
13. Ensuring all designs and specifications are rendered properly
Requirements
1. Bachelor’s degree in Information Technology, Computer Science or a related field
2. 5+ years of experience as a UI/UX Developer or Web Developer
3. Complete knowledge of programming languages like HTML 5, CSS 3, C++, Sass, and JavaScript
4. Knowledge of website aseptic practices and UI/UX designs
5. Full-stack experience in developing applications and software
6. Strong analytical skills
7. Ability to work in a team and under pressure
8. Excellent multitasking and organizational skills
9. Up-to-date with the latest UI technologies and practices
10. Understanding of design programs like Adobe Photoshop, Figma and Illustrator
11. An eye for detail and excellent problem-solving skills
- Consultant/freelancing role
- Design and build advanced high-quality applications in .Net,.Net Core, Azure or AWS. hands on programming on C#, Web API, NOSQL DB and Azure, AWS.
- Knowledge of software development life cycle.
- Able to handle and manage the projects independently.
- Should be hands on developer and write production level code flawlessly
- Will be involved in client interactions and gathering project requirements, suggest best solutions considering NFRs insights
- Someone with an ability to ensure the performance, quality, and responsiveness of applications.
- Ability to work within a rapidly evolving environment.
- Eager to learn and adapt to new technologies.
- Bring new ideas and technologies to the team that can improve our product or process.
- Help maintain code quality, unit test cases, documentation, etc
- Ability to write compelling copy thats catchy, relevant, and completely error-free
- Identify high-performing keywords, topics and formats, and build a roadmap for content projects
- Research markets and industries to compare and create content that is innovative and original
- Establish workflow for identifying, creating, publishing, and repurposing content
- Ability to write a wide variety of content in the career space for multiple platforms (blog, website, emails, social updates, guides, ebooks, etc.)
- Consistently brainstorm and collaborate with the team for new ideas and strategies
Skills Required:
Writing & grammar skills, Research skills, Detail-oriented, Quality check,
Editing & proof-reading, Interpersonal skills, Ability to generate ideas,
Team player, Result-driven
Good to have Skills:
SEO
About AmbitionBox:
AmbitionBox is a career advisory platform founded in 2015. Our vision is to empower people in achieving their career aspirations. With 20 Lakh+ Company reviews, 40 Lakh+ Salaries and 2 Lakh+ Interview questions, AmbitionBox helps more than 15 Lakh people every month to make informed career choices.
In Oct 2016, AmbitionBox was acquired by Naukri.com to benefit 50 Million+ job seekers on its platform.
What can you find on AmbitionBox?
Workplace transparency is the key to our mission at AmbitionBox. We offer Company reviews, Salaries, Interview questions, Company information, Salary calculator, and more.
With more than 60 Lakh contributors, the information available on our platform is user-generated, i.e. shared by real employees. Thus, providing the most trusted insights about companies to make informed career choices.
Why Join AmbitionBox’s Team?
Working at AmbitionBox will give you a unique learning experience by providing high career growth in a fast-paced startup-like environment, along with the perks and benefits of working in a large tech company.
Perks of joining us:
End-to-end ownership of tasks.
Freedom to innovate and experiment.
Work on projects that bring impact.
Wear multiple hats. (Why? Because that’s the future!)
What are we looking for in you?
We are looking for talented individuals who believe there is a need to disrupt old methods and are truly committed and driven to make it happen.
Diplomas and degrees do not matter. We are looking for unique personalities who wish to invest themselves in a growing startup.
Besides relevant knowledge in the field, do you think you have the below-mentioned traits? If yes, come and meet us!
You are a nice person (Yes, we value good human beings),
You are a team player,
You have excellent interpersonal skills,
You have an eye for detail,
You are dynamic and enthusiastic,
You are positive,
You are curious,
You have a passion for building products and solving intriguing problems.
Are you funny and love to party? Even better!
We value people who know how to work and have fun at the same time.
What else to expect?
As part of AmbitionBox, you will:
- be welcomed by warm and gracious people and start discovering our story,
- be encouraged, motivated, and trained so that you get better at what you do,
- attend knowledge transfer sessions from fellow team members.
- get a dose of fun conversations during team lunch,
- have so much fun in team outings (at least once every month).
- make wonderful memories.