Client Servicing Associate - Email / Chat Process (Int'l E-Commerce)

We have opening for Paid Marketing Executive for Ahmedabad ( Ambavadi ) Location

Paid Marketing Executive

Job Description:

• Plan, launch, and optimize performance marketing campaigns across Google Ads, Meta Ads, and LinkedIn Ads.
• Manage end-to-end campaign execution - from targeting, ad setup, creative testing, landing page optimization, to post-campaign reporting.
• Drive lead generation and user acquisition by optimizing for lower CPA and higher ROAS.
• Run remarketing, retargeting, and lookalike campaigns to nurture leads and improve conversion rates.Implement A/B testing for ad creatives, copies, landing pages, and funnels to maximize campaign performance.
• Leverage AI tools and automation techniques to streamline campaign processes, enhance efficiency, and improve overall campaign performance.
• Monitor budgets, track KPIs (CTR, CPC, CPA, ROAS, Conversion Rates), and ensure efficient utilization of ad spend.
• Track, analyze, and report performance using tools like Google Analytics, Google Tag Manager, Meta Ads Manager, LinkedIn Campaign Manager, and dashboards.

Requirements

2 + years of experience in performance marketing / digital marketing,

preferably in B2B or in Finance sector.

Hands-on expertise in Google Ads, Meta Ads, and LinkedIn Ads for B2b Marketing.

Strong analytical skills with experience in A/B testing, funnel optimization, and data-driven decision-making.

Proficiency in campaign tracking and analytics tools (Google Analytics, GTM, Ads Managers, etc.).

Ability to manage budgets effectively and deliver measurable business

outcomes.

Bachelor’s degree in Marketing, Business, or a related field

Certifications in Google Ads or Facebook Blueprint are a plus

About CoPoint AI

CoPoint AI is a specialized consulting firm focused on transforming businesses through process improvement, data insights, and technology-driven innovation. We leverage AI technologies, Microsoft cloud platforms, and modern web development frameworks to deliver intelligent, scalable solutions that drive measurable impact for our clients. Our team partners across industries to design and deploy solutions that streamline operations, enhance customer experiences, and enable data-driven growth.

Our Vision 

We transform businesses through process improvement and data insights leveraging AI on the Microsoft stack

Our Values

• Be Purposeful: Think Straight, Communicate, Always Do The Right Thing
• In Partnership: With our Team, For our Clients, In our communities. 
• Create Impact: Deliver value-based solution, help Individual achieve their dream, demand profitable growth.

Role Overview

As a Senior Consultant at CoPoint AI, you will drive end-to-end delivery of both AI-enabled data solutions and modern web applications. You will blend technical expertise in AI, Microsoft platforms, and full-stack web development with business insight to architect and implement impactful solutions across client environments.

Key Responsibilities

• Lead design and implementation of end-to-end data, AI, and web application solutions
• Architect and build responsive, user-friendly web interfaces integrated with enterprise data systems
• Develop and optimize secure, scalable APIs and microservices using cloud-native principles
• Implement AI-powered features in web applications using LLMs, Azure OpenAI, and Cognitive Services
• Guide teams in AI-assisted software development lifecycle improvements
• Build frameworks for responsible AI governance and model monitoring
• Comprehensive understanding of the AI solution landscape
• Leadership experience in AI-enabled digital transformation initiatives
• Expertise in AI adoption strategies and change management
• Ability to translate AI capabilities into measurable business value
• Design multi-model architectures combining analytics, AI, and web experiences
• Act as a subject matter expert in Microsoft Azure and modern web frameworks (e.g., React, Angular, .NET Core)
• Manage project work streams and lead cross-functional delivery teams
• Cultivate and manage client relationships, providing strategic and technical guidance
• Identify and propose innovation opportunities through data and digital experiences
•  Mentor junior developers, analysts, and consultants
• Ensure high quality and consistency in solution delivery and user experience

Qualifications

• Deep expertise in Microsoft data technologies (Azure Data Factory, Synapse, Power BI). 
• Proven experience implementing enterprise AI solutions on Azure 
• Advanced knowledge of large language models and their business applications 
• Expertise in AI-enhanced software development methodologies 
• Experience with AI model evaluation, validation, and responsible deployment 
• Proficiency in developing custom AI solutions using Azure OpenAI, Cognitive Services, and ML services 
• Experience integrating AI into existing enterprise applications and data platforms 
• Experience managing client expectations and delivering high-quality solutions 
• Strong technical leadership and problem-solving capabilities 
• Excellent communication and presentation skills 
• Ability to anticipate client needs and propose strategic solutions

What should You expect:

• A culture of continuous learning with certification support.
• Clear career advancement pathways.
• Competitive compensation and benefits.
• Flexible work arrangements.
• A collaborative environment that values innovation and creativity.

Ready to shape the future of enterprise technology? Join our team of Microsoft technology experts and make an impact.

About the organization:

Our client is a leading B-school offering hands on education in business where the classes are led by top industry leaders and practitioners. The school aims to prepare students to be successful professionals in today's fast-changing economy by offering insights from leaders in various fields.

Roles and Responsibilities:

• Providing counseling sessions to advise the student and their parents about their learning needs.
• Scheduling appointments and conducting online demo sessions daily including follow-up sessions.
• Understanding customer profiles & problems to explain the implications of ineffective learning methods.
• Creating the need for smart learning and advising student-parents to subscribe to solutions.
• Handling objections and negotiating prices to generate sales revenue.
• Continuously upgrading product knowledge and sales skills to exceed the growing sales target.

Requirements:

• Knowledge in E-Learning from K -12 to working professional courses
• Experience working with sales tools - CRM
• Excellent English verbal and written communications skills
• You are enthusiastic and willing to work relentlessly to achieve and exceed business targets.
• You thrive in a fast-paced ambiguous work environment.
• Ability to multitask, prioritize, and manage time effectively.

Job Description:

• Bachelor's or Master's degree in Computer Science.
• Proven experience in leading a team of backend engineers
• Strong organizational and project management skills.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with Android development - kotlin, RX-java, design pattern.
• Proficiency with server-side languages such as Spring boot, Hibernate.
• Familiarity with database technology such as MySQL and MongoDB.
• Familiarity with cloud platforms(GCP).
• Experience with Agile/Scrum methodologies
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

ABOUT THE ROLE

We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.

Job Responsibilities:

• Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
• Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
• A certain degree of creativity, latitude, and problem- solving is required
• Coordinate with cross-functional teams to achieve the
• highest level of customer satisfaction.
• Streamline and expedite operational tasks, including inbound and outbound marketing.
• Follow communication procedures, guidelines, and policies.

REQUIREMENTS

• Experience of 1 year in customer service role handling customer support/technical queries.
• Excellent oral and written communication and people interaction skills.
• Hands-on experience with ticketing software like Freshdesk/Freshchat.
• Good analytical skills with active listening and attention to detail.
• Ability to multi-task, prioritize and manage time effectively.
• Work independently and own the raised matter till closure.
• Work experience in SAAS companies is an added advantage 

Job description

Looking for a skilled word press developer responsible for both front-end and back-end development including the implementation of WordPress themes and plugins as well as site integration and security update.

In this role you will:

• Design and build the website's front end.

• Create the website architecture.

• Generate WordPress themes and plugins.

• Trouble shoot content issue.

We are looking for someone who has:

• Bachelor’s degree or equivalent experience in web designs.

• Experience of minimum 1 year in WordPress

• Knowledge of front-end technologies including CSS, HTML, java script, and jQuery.

• Must have good knowledge of PHP, and MySQL also.

SALARY: Up to 3.6LPA

Job Type: Full-time

Salary: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule

• Health insurance

• Paid sick time

• Paid time off

• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Commission pay

• Overtime pay

• Performance bonus

Ability to commute/relocate:

• Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Required)

• WordPress: 1 year (Required)

We are dedicated to supporting the Business Central product and have a very experienced team of expert consultants in the field, all with about 10 or more years of experience. 

• 5+ years' Dynamics NAV development experience and at least 2 years in AL development.
• Experience working with NAV versions 2017, 2018, and D365 Business Central
• Developing complex customisations, data migration, plugins, and integration to external systems
• Debugging and troubleshoot issues related to NAV/BC code
• Power Platform (PowerApps, Power BI, and Power Automate)
• SQL and .NET, SSRS, AL Programming and integrations
• Experience in report layout developments
• Experience with Web APIs including SOAP, Rest OData, etc.
• Experience in NAV upgrades
• Previous experience working with geographically diverse teams.

The candidate should be self-motivated and customer-focused with excellent English communication skills, both written and verbal. Attention to detail is important in the role. We are looking for someone with a positive attitude, a self-starter, skilled at implementing solutions, and experience at support.