Client Servicing Associate - Email / Chat Process (Int'l E-Commerce)

About Rekise Marine

Rekise Marine is a startup focused on sustainably enhancing the utility of oceans through autonomous robotic infrastructure. Our efforts center on developing advanced autonomous technology for the maritime industry, serving both defense and commercial sectors globally. We specialize in creating autonomous vessels both surface and underwater as well as autonomous port infrastructure. Currently, we are building the flagship autonomous platform of the Indian Navy.

Key Responsibilities

* Develop AI/ML pipelines for sonar/LiDAR/Radar and camera-based perception.

* Design multi-sensor fusion frameworks for obstacle detection, seabed mapping, and environmental awareness.

* Implement real-time object detection, segmentation, and tracking for underwater missions.

* Enhance robustness of perception under low-light, turbidity, and noisy acoustic conditions.

* Apply model optimization techniques (quantization, pruning, distillation, real-time deployment tuning) to ensure efficiency on embedded and resource-constrained systems.

Preferred Skills

* Experience with deep learning frameworks (PyTorch/TensorFlow).

* Strong knowledge of signal processing, computer vision, and sensor fusion.

* Proficiency in GPU acceleration, C++/Python, ROS/ROS2.

* Track record of published research or field deployments in underwater perception.

* Demonstrable full stack experience with ML based perception (data collection, annotation, training & edge inference).

Good to Have

* Publications in top-tier robotics/AI conferences or journals (e.g., ICRA, IROS, ICAR, CVPR, ICCV, NeurIPS).

* Hands-on experience with real-world Autonomous Systems (AGV/AUV/UAV), field trials, and deployments.

Why You’ll Love Working With Us

A chance to be part of a leading marine robotics startup in India.

Competitive salary.

Flexible and innovative work environment promoting collaboration.

A role where your contributions make a real difference and drive impact.

Opportunities for travel in relation to customer interactions and field testing

Position Overview:

As the Operations Manager, you will play a crucial role in ensuring that disabled individuals receive the best possible care and support from our team of associates. You will be responsible for managing the day-to-day operations, client relations, associate recruitment, training, and overall quality of services provided.

Key Responsibilities:

Onboarding

·       Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.

Quality Assurance:

·       Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.

·       Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.

Scheduling and Coordination:

·       Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.

·       Collaborate closely with the scheduling team to accommodate individual client needs and preferences.

Compliance and Regulations:

·       Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.

·       Implement and enforce compliance protocols and guidelines.

Budget Management:

·       Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.

Emergency Response:

·       Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.

Continuous Improvement:

·       Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.

·       Drive continuous improvement initiatives to enhance client outcomes.

Client Relations:

·       Build and maintain strong relationships with clients and their families.

·       Ensure that individual client needs and preferences are understood and met by our associates.

Associate Recruitment and Training:

·       Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.

·       Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.

Qualifications:

·       Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).

·       Proven experience of 4 -6 years in healthcare management, disability services, or a related field.

·       Strong leadership and team management skills.

·       Excellent communication and interpersonal abilities.

·       Knowledge of industry regulations and compliance standards.

·       Ability to analyze data and make informed decisions.

·       Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.

Job Requirements :

- Candidate should have 2-5 years of regular working experience.

- Must have expertise in React js, Redux, MongoDB, MySql, NoSQL.

- Must have done multiple projects using React js, Redux, with Cross browser/device compatibility.

- Good knowledge of events handling in client-side and server-side.

- Good knowledge of code versioning tools, such as Git/bitbucket

- Good logical and mathematical programming skills.

Key Responsibilities:

- Actively seek out new sales opportunities through cold calling, networking, and social media

- Set up meetings with potential clients and pitch them to take PlanetSpark trial classes

- Negotiate and close deals, while providing exceptional customer service

- Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis.

1. Developing HMI application in Qt or similar UI frameworks
2. Develop C++ or Rust backends for the HMI
3. Understand and optimize potential performance bottlenecks

• Identify business opportunities
• Visit key clients
• Provide service demonstration
• Create distribution network
• Seek sales opportunities from existing and potential clients
• Achieve targets

Responsibilities:

• To create new Exclusive Distributor
• Research & identify new market opportunities
• Maintain smooth relationship with the customer & be ready to fulfill their needs effectively.
• Setting new goals & new strategies to run the business & revenue growth.
• Arrange business meetings with prospective clients
• Promote the company’s products/services

Requirements:

• Bachelor’s Degree preferred
• Experience required at least 1-2 years in related field
• Strong convincing power
• Representative skill with communication
• Self-motivated & the ability to be motivated by target

Fashion Designer Cum Merchandiser

Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.

We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.

We're looking for a production ninja who can look after order management, production and sourcing. We don't hire many. A small, highly passionate team working to redefine fashion. Apply only if you can execute at breakneck speed, can handle stress, highly passionate about fashion-tech.

Job Description:

Requirements

 Daily report to the Directors with the daily schedule execution plan.

Overseeing the production process

Ensuring the overall production is cost effective & meeting quality standards.

Drawing up a production schedule keeping the TAT in mind.

Working out the human and material resources needed

Being responsible for the selection and timely maintenance of equipment.

Looking after job works / team (such as printing,embroidery) and taking decisions on selection vendors for job work.

Supervising and motivating a team of workers

Identify training needed, if any.

Managing stock control and inventory checks of raw materials and finished goods.

Processing & Managing E-commerce portal. Which includes managing day-to-day order processing.

Managing order, delivery partner dashboards. Generating shipping labels and tracking dispatches.

Handling customer requests of exchange and returns.

Coordinate customer operations to track exceptions. Keep a record of customer interaction, transaction, comments, and complaints

Desired Candidate Profile:

• Candidate from the Garment /fashion industry is surely required.
• Sound knowledge of Mens Wear Cutting & stitching

• Should have excellent leadership, administrative, interpersonal and relationship management skills.

• Good communication skills

Skills and Interests:

Must be able to multitask

Have a certain amount of professionalism

Be able to manage time and people efficiently

Be willing to adapt and collaborate with factory environment

Have garment production and planning management experience

Be able to prepare reports and plan

Able to work under pressure

Good at managing budgets

Have good communication and presentation skills

Have a positive attitude to work and be able to motivate a team