Client Servicing Associate - Email / Chat Process (Int'l E-Commerce)

We are looking to hire for Client Servicing Associate for our e-commerce business, who resides in Mumbai preferably western suburbs. This is an email / chat oriented profile (No calls involved) with office hours 10.30 am to 7 pm. This is a mix of Client-servicing, Operations and sales. Prior experience in these fields though preferred, is not mandatory. Freshers with excellent written english are welcome to apply. Job Description: - Develop and maintain existing client relationships in person via chat and email only - Professionally and effectively employ sales skills to achieve targeted sales - Effectively communicate with overseas clients to gain commitment to purchase - Identify, develop and maintain relations with potential clients to drive billed revenue for attaining set revenue targets - Liaise with vendors and contracted artists to accomplish projects assigned in timely manner - Ensure Quality control / proofing for every accomplished project before sending them over to customers for approval - Respond to customer inquiries via email in an efficient and effective manner - Must have knowledge of Sales management / tracking / monitoring / reporting / Inquiry Handling - Customer Feedback Collecting Reviews from customers Desired Candidate Profile / Skills: - Excellent written communication skills. - Should not make grammatical errors. - Great communication Skills - Customer orientation and Problem Solver - Strong organizational & time-management skills - Ability to do multi-tasking About Us WhataPortrait.com was created for and by art enthusiasts. Our team is comprised of a network of artists all over the world, in areas such as the U.S., India, Philippines, and China. All of our artists are professional and hand-picked for their ability to deliver world-leading quality straight to you. We specialize in transforming your favorite photos into masterpieces. Each and every artwork is 100% handmade and custom. You are guaranteed to receive high quality at a great price every time! Our Mission: "To bring art to everyone’s life and to keep the tradition of handmade art alive!"