Client Acquisition & Customer Support in Charge
Shubham Vishwakarma
Full Stack Developer - Averlon
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MUST-HAVES:
- LLM, AI, Prompt Engineering LLM Integration & Prompt Engineering
- Context & Knowledge Base Design.
- Context & Knowledge Base Design.
- Experience running LLM evals
NOTICE PERIOD: Immediate – 30 Days
SKILLS: LLM, AI, PROMPT ENGINEERING
NICE TO HAVES:
Data Literacy & Modelling Awareness Familiarity with Databricks, AWS, and ChatGPT Environments
ROLE PROFICIENCY:
Role Scope / Deliverables:
- Scope of Role Serve as the link between business intelligence, data engineering, and AI application teams, ensuring the Large Language Model (LLM) interacts effectively with the modeled dataset.
- Define and curate the context and knowledge base that enables GPT to provide accurate, relevant, and compliant business insights.
- Collaborate with Data Analysts and System SMEs to identify, structure, and tag data elements that feed the LLM environment.
- Design, test, and refine prompt strategies and context frameworks that align GPT outputs with business objectives.
- Conduct evaluation and performance testing (evals) to validate LLM responses for accuracy, completeness, and relevance.
- Partner with IT and governance stakeholders to ensure secure, ethical, and controlled AI behavior within enterprise boundaries.
KEY DELIVERABLES:
- LLM Interaction Design Framework: Documentation of how GPT connects to the modeled dataset, including context injection, prompt templates, and retrieval logic.
- Knowledge Base Configuration: Curated and structured domain knowledge to enable precise and useful GPT responses (e.g., commercial definitions, data context, business rules).
- Evaluation Scripts & Test Results: Defined eval sets, scoring criteria, and output analysis to measure GPT accuracy and quality over time.
- Prompt Library & Usage Guidelines: Standardized prompts and design patterns to ensure consistent business interactions and outcomes.
- AI Performance Dashboard / Reporting: Visualizations or reports summarizing GPT response quality, usage trends, and continuous improvement metrics.
- Governance & Compliance Documentation: Inputs to data security, bias prevention, and responsible AI practices in collaboration with IT and compliance teams.
KEY SKILLS:
Technical & Analytical Skills:
- LLM Integration & Prompt Engineering – Understanding of how GPT models interact with structured and unstructured data to generate business-relevant insights.
- Context & Knowledge Base Design – Skilled in curating, structuring, and managing contextual data to optimize GPT accuracy and reliability.
- Evaluation & Testing Methods – Experience running LLM evals, defining scoring criteria, and assessing model quality across use cases.
- Data Literacy & Modeling Awareness – Familiar with relational and analytical data models to ensure alignment between data structures and AI responses.
- Familiarity with Databricks, AWS, and ChatGPT Environments – Capable of working in cloud-based analytics and AI environments for development, testing, and deployment.
- Scripting & Query Skills (e.g., SQL, Python) – Ability to extract, transform, and validate data for model training and evaluation workflows.
- Business & Collaboration Skills Cross-Functional Collaboration – Works effectively with business, data, and IT teams to align GPT capabilities with business objectives.
- Analytical Thinking & Problem Solving – Evaluates LLM outputs critically, identifies improvement opportunities, and translates findings into actionable refinements.
- Commercial Context Awareness – Understands how sales and marketing intelligence data should be represented and leveraged by GPT.
- Governance & Responsible AI Mindset – Applies enterprise AI standards for data security, privacy, and ethical use.
- Communication & Documentation – Clearly articulates AI logic, context structures, and testing results for both technical and non-technical audiences.
Spring Boot
Java
PostgreSQLWe are looking for a Senior Java Developer to join our core technology team and lead backend development for
our SaaS-based fleet management platform. You will work closely with the leadership team to design, build, and
scale robust backend systems that power our products.
• Design and develop scalable REST APIs and backend services using Java Spring Boot
• Own the database architecture and query optimization on PostgreSQL
• Collaborate with frontend and mobile developers to deliver integrated product features
• Ensure code quality through reviews, documentation, and best practices
• Contribute to architecture decisions and technical roadmap discussions
• Work directly with the founding team in a fast-paced, high-ownership environment
We are a Venture Building platform that works with exceptional founders who are solving large problems through digital products.
At Favcy, we enable idea stage non-tech founders to build Digital First Businesses by combining tech expertise and business intelligence to give life to ventures that are solving problems, which have been overlooked by others. We enable founders to ‘bootstrap’ their digital product and co-build with them to save time, reduce wastage and provide the fastest go-to-market. We are an ecosystem that is Founder First and understands the perils of converting an idea into a venture.
We provide founders access to business intelligence, tech platforms, capital ecosystem and insights on venture building.
Why is this role important for us
As an organization, we pride ourselves on being founders first and pay a lot of attention and thought to the way we engage with people at any stage of their journey with us.
As a rapidly growing organization, we are looking for people who can be the first point of contact for all the people who reach out to us and imbibe our values of thoughtfulness and attention in each conversation. You will be in control of the first impression of our organization and the start of a positive and warm relationship that will boost the customer's comfort and confidence in our service and product offerings.
This role will also be a chance to grow in the organization and take up leadership opportunities.
Location: Remote
Experience Required: 0 - 2 years
Salary Range: ₹3 - 4.2 lakhs per annum (₹25,000 - ₹35,000 per month)
Responsibilities:
1. Be the first point of contact for all our prospective customers i.e. inbound leads.
2. Should thoroughly understand the product offerings of our organization and be able to communicate to customers.
3. Should thoroughly understand the Ideal Customer Profiles for our organization.
4. Should be able to build a conversation with the customer, answer their questions and ask them the right questions to gauge their fitment with us.
5. Build a database of customers interacting every day and capture important information.
6. Be able to redirect the customers to the correct Favcy team.
7. Building cross-discipline relationships in the organization, partnering closely with the growth and marketing team, and providing feedback and insights.
8. Reviewing the work of peers.
9. Leading a team of BD/Sales executives in the future.
Requirements:
1. Excellent communication skills, both verbal and written. Ability to communicate effectively both in English and Hindi.
2. Ability to quickly understand product offerings and Ideal Customer Profiles of our organization.
3. 0 - 2 years of prior experience in communication/business development/customer service/sales/call centers.
4. Excellent organizational and MS Office skills, specifically excel. Ability to adapt to new databases (like CRM).
5. You should be good with people. Professional, patient, friendly and polite.
6. Have a fair idea about the startup ecosystem in India.
7. Comfortable with remote working tools.
8. Qualification: Bachelor’s degree.
9. Have your laptop.
What’s in it for you?
1. Experience of working in a startup ecosystem.
2. Understanding of digital products and identification of the right customer.
3. Chance to create and grow your team.
4. Flexible start-up experience.
5. Chance to work remotely.
6. Build organizational and people skills.
To Apply: Fill out the form by visiting the link below
https://form.typeform.com/to/jlBbzJuf
Data Science
Machine Learning (ML)DA DS Trainer JD:
Key Responsibilities:
Develop and deliver comprehensive training programs on data science topics, including machine learning, artificial intelligence, big data, data mining, and predictive analytics.
Create engaging and interactive training materials, including presentations, hands-on exercises, case studies, and assessments.
Conduct classroom, online, and one-on-one training sessions for students at different skill levels.
Evaluate students' performance and progress, providing feedback and support to help them improve.
Stay up-to-date with the latest trends and best practices in data science and incorporate them into training programs.
Collaborate with other trainers and industry experts to continuously improve training content and methodologies.
Assist in the development of training schedules and manage training logistics.
Provide mentorship and career guidance to students aspiring to build a career in data science.
Qualifications:
Bachelor’s degree in Data Science, Computer Science, Statistics, or a related field; a Master’s degree is a plus.
Proven experience as a Data Science Trainer or a similar role.
In-depth knowledge of data science concepts and hands-on experience with tools like Python, R, TensorFlow, and Hadoop.
Excellent presentation and communication skills.
Strong organizational and time-management abilities.
Ability to simplify complex concepts and deliver them in an understandable manner.
Certification in Data Science (e.g., Microsoft Certified: Azure Data Scientist Associate) is preferred.
Preferred Skills:
Experience with LMS (Learning Management Systems) and e-learning platforms.
Strong analytical and problem-solving skills.
Ability to adapt training methods to different learning styles.
Passion for continuous learning and professional development.
Benefits:
Competitive salary and performance-based incentives.
Professional development opportunities.
Flexible working hours.
Collaborative and innovative work environment.
We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.
Responsibilities:
• Identifying profitable business opportunities
• Conducting extensive market research
• Creating actionable business strategies
• Nurturing relationships with clients
• Analyzing market trends.
The HR Manager is responsible for overseeing all aspects of the human resources function within the organization, including recruitment and selection, employee relations, performance management, compensation and benefits, training and development, and compliance with labor laws and regulations. The HR Manager will serve as a strategic partner to senior leadership, providing guidance and recommendations to support the achievement of the organization's goals and objectives.
Key Responsibilities:
Recruitment and Selection
Develop and implement recruitment strategies to attract and retain top talent
Manage the full recruitment cycle, including job postings, resume screening, interviewing, and selection
Ensure compliance with all equal employment opportunity laws and regulations
Maintain up-to-date knowledge of labor market trends and best practices in recruitment and selection
Employee Relations
Provide guidance and support to managers and employees on employee relations matters
Conduct investigations into complaints and grievances and make recommendations for resolution
Develop and implement policies and procedures related to employee relations
Ensure compliance with all employment laws and regulations
Performance Management
Develop and implement performance management systems and processes
Provide guidance and support to managers and employees on performance management matters
Monitor and evaluate the effectiveness of the performance management system
Ensure compliance with all employment laws and regulations
Compensation and Benefits
Develop and implement compensation and benefits programs
Conduct market research to ensure competitive compensation and benefits
Provide guidance and support to managers and employees on compensation and benefits matters
Ensure compliance with all employment laws and regulations
Training and Development
Develop and implement training and development programs to support employee growth and development
Conduct training needs assessments and identify areas for improvement
Provide guidance and support to managers and employees on training and development matters
Ensure compliance with all employment laws and regulations
Compliance
Ensure compliance with all labor laws and regulations
Develop and implement policies and procedures to ensure compliance
Monitor and evaluate compliance with policies and procedures
Conduct regular audits to ensure compliance with all employment laws and regulations
Qualifications:
Bachelor's degree in Human Resources or related field
Minimum of 5 years of experience in human resources management
Excellent communication and interpersonal skills
Strong analytical and problem-solving skills
Ability to work independently and as part of a team
Knowledge of labor laws and regulations
Proficiency in Microsoft Office Suite
Working Conditions:
The HR Manager will work in an office environment and may be required to work occasional evenings or weekends. Travel may be required to attend training seminars or to visit other company locations.
PHPTechnical:
- Expertise in WordPress customization, development and knowledge of plugins and API integration Should be well versed in WordPress.
- Must have knowledge to create their own theme and able to do customization in existing/premium theme.
- Must have experience of plugin customization and also aware about a new plugin development.
- Must have the Knowledge of existing WordPress’s functions, hooks, plugins.
- Experience in WordPress is mandatory, other Open Sources/frameworks experience would be considered as an added advantage.
- WordPress integration directly from PSD/AI/Sketch would be considered as an added advantage.
- Must have knowledge of basic php and MYSQL concepts.
Non-Technical:
- Interpersonal skills
- Good communication
- Decision making
- Good Team player
- Good Listener
Roles & Responsibilities:
- Designing and implementing new features and functionality
- Establishing and guiding the website’s architecture
- Ensuring high-performance and availability, and managing all technical aspects of the CMS
- Helping to formulate an effective, responsive design and turning it into a working theme and plugin.
Remote Work, US shift
General Scope and Summary
The Data and Analytics Team sits in the Digital and Enterprise Capabilities Group and is responsible for driving the strategy, implementation and delivery of Data,
Analytics and Automation capabilities across Enterprise.
This global team will deliver “Next-Gen Value” by establishing core Data and Analytics capabilities needed to effectively manage and exploit Data as an Enterprise Asset. Data Platform Operations will be responsible for implementing and supporting Enterprise Data Operations tools and capabilities which will enable teams
to answer strategic and business questions through data .
Roles and Responsibilities
● Manage overall data operations ensuring adherence to data quality metrics by establishing standard operating procedures and best practices/playbooks.
● Champion the advocacy and adoption of enterprise data assets for analytics and analytics through optimal operating models.
● Provide day-to-day ownership and project management data operations activities including data quality/data management support cases and other ad-hoc requests.
● Create standards, frameworks for CI/CD pipelines and DevOps.
● Collaborative cross-functionally to develop and implement data operations policies balancing centralized control and standardization with decentralized speed and flexibility.
● Identify areas for improvement. Create procedures, teams, and policies to support near real-time clean data, where applicable, or in a batch and close process, where applicable.
● Improve processes by tactically focusing on business outcomes. Drive prioritization based on business needs and strategy.
● Lead and control workflow operations by driving critical issues and discussions with partners to identify and implement improvements.
● Responsible for defining, measuring, monitoring, and reporting of key SLA metrics to support its vision.
Experience, Education and Specialized Knowledge and Skills
Must thrive working in a fast-paced, innovative environment while remaining flexible, proactive, resourceful, and efficient. Strong interpersonal skills, ability to understand
stakeholder pain points, ability to analyze complex issues to develop relevant and realistic solutions and recommendations. Demonstrated ability to translate strategy into action; excellent technical skills and an ability to communicate complex issues in a simple way and to orchestrate solutions to resolve issues and mitigate risks.
As a technical recruiter you will help source, screen and ensure we have qualified candidates for a variety of technical roles. You will also network online and offline with potential candidates to promote our employer brand, reduce our time-to-hire and ensure we attract the best professionals.
What You'll Do
- Source potential candidates and screen resumes
- Perform pre-screening calls and interviews to analyze applicants’ abilities and fit to company culture
- Coordinate and see through the entire recruitment process
- Coordinate with department heads to forecast department goals and hiring needs
- Craft and send personalized recruiting emails with current job openings to passive candidates
- Participate in tech conferences and meetups to network with IT professionals
- Monthly recruitment reports on the pipelines and satisfaction level of candidates
- Proven work experience as a Technical / Technology Recruiter
- Must be data driven, and able to track, measure and report on all parts of the recruitment funnel
- Technical expertise with an ability to understand and explain job requirements for IT roles
- Familiarity with Applicant Tracking Systems and resume databases
- Experience in Sourcing, Candidate Management
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
- Assessing teacher-student interactions
- Providing timely and accurate feedback to teachers
- Maintaining a TNA
- Developing learning modules on the basis on the TNA
- Conceptualising and conducting VASS training and initiatives for teachers
- Working closely with supervisors to ensure that training needs are being met
- Participating in brainstorming sessions to establish key processes and structures
- Aligning with the Quality and Operations Teams to identify areas of improvement and implement action plans
What you need to have:
- Minimum 1.5 years experience as a VASS assessor with demonstrated experience in training and monitoring customer-client interaction
- A firm grasp of training delivery channels and methods
- Data-driven with the ability to efficiently record and analyse data
- Attention to detail with a focus on service-driven interactions
- Exceptional written and verbal communication skills
- Self-motivated and able to work in a dynamic, result-driven, and high-growth organization
- Ability to meet strict deadlines and communicate timelines
- Takes a sense of ownership
- Capable of embracing unexpected change in direction or priority
- A team player, with the ability to give and receive constructive feedback
- Experience in EdTech is preferable but not mandatory
- Familiarity with Computer Science/Coding is desirable
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon