Channel Sales software

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Key Responsibilities Area

 Follow work schedule time and safe work practices.

 Follow grooming and uniform guidelines as per the QSR Grooming Guide

 Effectively open and operate the assigned outlet within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times and protecting stakeholders interests

 Assist the Assistant Restaurant Manager/Restaurant Manager in the day to day running and supervision of manpower and scheduling

 Own and manager peak period business as per standard operating procedures

 Ensure readiness and realistic projections / forecasting on the shift

 Take complete responsibility for the entire shift operations relating to cash control, security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate corrective actions

 Ensure upkeep of equipment, facility, and operating environment by following up on scheduled checks as per the Maintenance Contracts

 Deliver on food quality by ensuring food sanitation and cleanliness practices in a safe, healthy and hygienic environment

 Own the Customer experience and drive loyalty by adhering to food and service standards, encouraging customer feedback and resolving concerns within reasonable time limits. Use empowerment for Customer delight

 Provide regular feedback to the Central Kitchen team to escalate/highlight food concerns.

 Execute inventory and cost control process to control food wastage and preserve quality on the shift

 Train and certify the new and tenured team members regularly to deliver consistent performance on the shift

 Be supportive and dependable to the Assistant Restaurant Manager/Restaurant Manager in running effective and efficient restaurant operations 

Capture and edit school events, promotional content, and educational materials as a Video Production & Editing Intern. This role allows you to enhance your skills in videography and post-production.

Benefits:

● Hands-on experience in video editing and production

● Opportunity to create promotional content

● Portfolio-building for future career prospects

Key Responsibilities:

✔ Shoot and edit videos for school events and branding

✔ Develop promotional videos for digital marketing

✔ Work with the media team to enhance video content

Requirements:

● Experience with video editing software (Premiere Pro, Final Cut Pro, etc.)

● Creativity and storytelling ability

We are seeking a Senior Backend Engineer to join our team.

Responsibilities:

• Be a key contributor to the design, implementation, testing, and documentation of our public APIs.
• Lead the launch and scaling of our product to support tens of partners and tens of millions of concurrent users.
• Assess and enhance the scalability of the database layer.
• Lead the design, strategic migration, and optimization of customer data.
• Ensure that backend systems and services operate smoothly in production by triaging and resolving operational issues.
• Be a champion for security best practices within the backend, to protect sensitive user data against emerging threats.
• Conduct code reviews and mentorship to elevate team capabilities and product quality.
• Help build a positive and inclusive work culture.

Requirements:

• BS in Computer Science or equivalent.
• 5 years of engineering experience.
• Experience with Golang, Redis, DynamoDB, PostgreSQL, S3, and Kubernetes.
• Experience shipping mature backend systems at high scale.

Benefits:

• Work Location: Remote
• 5 days working

You can apply directly through the link: https://zrec.in/OYyXu?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

Full Stack Developer Job Description

Position: Full Stack Developer

Department: Technology/Engineering

Location: Pune

Type: Full Time

Job Overview:

As a Full Stack Developer at Invvy Consultancy & IT Solutions, you will be responsible for both front-end and back-end development, playing a crucial role in designing and implementing user-centric web applications. You will collaborate with cross-functional teams including designers, product managers, and other developers to create seamless, intuitive, and high-performance digital solutions.

Responsibilities:

Front-End Development:

Develop visually appealing and user-friendly front-end interfaces using modern web technologies such as C# Coding, HTML5, CSS3, and JavaScript frameworks (e.g., React, Angular, Vue.js).

Collaborate with UX/UI designers to ensure the best user experience and responsive design across various devices and platforms.

Implement interactive features, animations, and dynamic content to enhance user engagement.

Optimize application performance for speed and scalability.

Back-End Development:

Design, develop, and maintain the back-end architecture using server-side technologies (e.g., Node.js, Python, Ruby on Rails, Java, .NET).

Create and manage databases, including data modeling, querying, and optimization.

Implement APIs and web services to facilitate seamless communication between front-end and back-end systems.

Ensure security and data protection by implementing proper authentication, authorization, and encryption measures.

Collaborate with DevOps teams to deploy and manage applications in cloud environments (e.g., AWS, Azure, Google Cloud).

Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).

Proven experience as a Full Stack Developer or similar role.

Proficiency in front-end development technologies like HTML5, CSS3, JavaScript, and popular frameworks (React, Angular, Vue.js, etc.).

Strong experience with back-end programming languages and frameworks (Node.js, Python, Ruby on Rails, Java, .NET, etc.).

Familiarity with database systems (SQL and NoSQL) and their integration with web applications.

Knowledge of web security best practices and application performance optimization.

Midas is a fintech company that specializes in building state-of-the-art technological solutions for algorithmic trading, investments, and analytics for global financial markets. Headquartered in Mumbai, Midas aims to establish a strong presence in GIFT City (Gandhinagar), London, New York, and Singapore in the near future.

Our team consists of highly motivated and skilled individuals who serve sophisticated clients across various segments, including affluent individuals, high-net-worth individuals, ultra-high net-worth individuals, family offices, and institutions. We offer an excellent platform for personal and professional development within a highly committed and collaborative team in a mission-driven and results-oriented environment.

1. The ideal candidate should possess expert-level knowledge in technologies such as JavaScript, TypeScript, Node JS, MongoDB, Redis, Linux servers, and networking protocols (TCP and UDP). This includes understanding how to use these technologies to develop and deploy backend systems, as well as troubleshooting and optimizing them.
2. Proficient in automation technology, the candidate should be able to optimize existing infrastructure, identify and implement design patterns, and understand data structures and algorithms. This includes an ability to evaluate and recommend new technologies that can improve the performance and scalability of the system.
3. The candidate should be familiar with version control and project management tools such as GIT, JIRA, etc. and be able to use them effectively to manage and collaborate on code development.
4. Strong understanding of multithreading and multiprocessing concepts, and the ability to make tweaks and optimizations in similar domains for the purpose of improving performance and scalability.
5. Understanding of clustering and load balancing, including the ability to design and implement solutions that can improve the availability and scalability of the system.
6. Understanding of cyber security protocols and their application in the development and deployment of backend systems. This includes knowledge of best practices for securing systems, as well as the ability to identify and mitigate potential security threats.
7. Ability to implement CI/CD pipelines when needed. This includes an understanding of the various steps involved in creating, testing, and deploying code, as well as knowledge of the tools and technologies used to automate these processes.
8. Familiarity with tools such as NGINX or HAProxy and understanding how they can be used to improve the performance and scalability of the system.
9. Eagerness to learn and upgrade skills as per the demands of the product. This includes an ability to stay current with new technologies and best practices in the field, as well as a willingness to continuously improve one's own skills.
10. Proven experience in the industry and ability to work in a fast-paced environment. The candidate should have a solid understanding of the financial markets and the technology used to support them.
11. Strong problem-solving and analytical skills, ability to work independently and as part of a team. The candidate should be able to identify and solve complex problems and work effectively with others to achieve common goals.
12. Strong communication and interpersonal skills. The candidate should be able to effectively communicate with both technical and non-technical stakeholders, and work well in a team environment.

Working at Bottom Funnel Technologies Pvt Ltd

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Position

Reporting to the Director, Global Digital Marketing, the Digital Marketing Manager is responsible for the development and adoption of digital marketing strategies and campaign execution to promote demand generation across the business in assigned markets. The successful candidate will work with key business partners to deploy a consistent operating model across the business and manage the omni-channel deployment of digital marketing initiatives. The ideal candidate will handle communications on status of ongoing initiatives and develop analysis of opportunities in the digital space and own the digital marketing strategy and overall results of the program.

The successful candidate will have a strong background and understanding of not only of digital marketing, but all facets of digital business including analytics, site optimization, and the evolving interactive marketing landscape. Strong working knowledge around digital marketing channels and strategic development of local and global plans is a key component to success in this role.

The Digital Marketing Manager will be responsible for building a culture of quality and performance within the team and to develop data-driven, customer-centric and innovative marketing strategies.

Key Responsibilities

Develop and drive multi-channel digital marketing planning and strategy across the business

• Function as single point of contact for assigned markets to align their strategies to execution on digital channels
• Work’s cross-functionally with stakeholders in the development of strategic digital marketing plans, content and campaigns; drives collaboration on execution, building insights and optimizations with local market execution
• Owns adoption of Digital Marketing Programs and Playbook; works cross-functionally with internal and external partners to ensure adherence and consistency across execution guidelines are met.
• Collaborates with Corporate Marketing, Site Operations, Customer Analytics, and Commercial team partners in the execution of strategic, omni-channel digital marketing campaigns.
• Measures and analyzes performance of all digital campaigns and assess against goals (ROI and KPIs); adjust and execute changes to strategy based on results.
• Develop regular incrementality testing strategies to ensure highly optimized and valuable programs
• Work closely with key stakeholders within the Global Digital Marketing team to drive collaboration and alignment on planning, operations and reporting for all digital marketing initiatives.

The Ideal Candidate Will Have

Key Qualifications and Experience

• Bachelor’s degree in marketing, communication or related field
• At least 3 to 8 years of experience driving digital marketing programs, execution, and analysis preferably for fast paced industries (healthcare, finance, retail, manufacturing)
• Strong experience in driving B2B and/or B2C demand generation.
• Solid understanding of ecommerce and digital channels (digital advertising, email, social media and web operations)
• Strong communication skills: ability to lead high-level strategic planning sessions and deliver key findings and results to a broad audience
• Experience in supporting global markets a plus
• Experience in working within complex matrixed organizations with multiple stakeholders and dotted lines of responsibility.
• Previous experience with marketing planning tools, a plus.

Requirements

In addition to relevant industry background and functional skills, the key competencies of the ideal candidate include:

• Strong analytical skills and data-driven strategy development
• Strong project management experience and organizational skills; ability to handle multiple projects/campaigns simultaneously.
• Results orientation
• Cross-industry subject expertise
• Curiosity and ability to learn
• Plan and execute social media campaigns on all social platforms, Good knowledge of Search engine Optimization, Google Ads, PPC, and other ad campaign tools, Plan strategies for Digital marketing, Find and target audiences, Content creation skills
  Excellent communication and organizational skills, KPI Management.
• Must Knowledge of these tools SEMrush, Moz, Ahrefs, Mailchimp, sendinblue, Hubspot
• Excellent communication skills and presentable

• Identify business opportunities
• Visit key clients
• Provide service demonstration
• Create distribution network
• Seek sales opportunities from existing and potential clients
• Achieve targets

Project Manager

Job Description

Roles and Responsibilities:

• Develop relationships with various educational institutes including schools, colleges, and universities.

• School Acquisition- Reaching out to prospective schools through various lead sources and build a pipeline
• Develop project plans and implementation schedules
• Continually work to move projects to a successful completion
• Exhibitions to generate leads
• Passionate about working in the education sector
• Soft skills along with project management skills is a big asset
• Planned future events are visible & proactively coordinated
• Experience working in the EDU space is required (institutes, schools, Universities) and technology devices exp

Desired candidate profile:

Must be a graduate

Prior experience in project management ideally in Education industry (institutes,schools , Universities) will be an advantage

Great social and communication skills

Proven self-management and time management skills

Excellent client-facing communication skills

Strong leadership skills

Minimum of 2-3 years of experience in project management or as key account manager

Compensation is not a constraint for great candidates

What you need to have: