Key Responsibilities
• Supervise and guide the inside sales/onboarding team in achieving daily and monthly targets.
• Ensure every partner is onboarded smoothly with proper documentation and communication.
• Review team calls, follow-ups, and reports to maintain quality and consistency.
• Set clear goals, provide coaching, and motivate the team to meet conversion targets.
• Coordinate with the Sales Manager and Operations team to resolve onboarding issues quickly.
• Analyze data and prepare weekly performance and conversion reports.
• Conduct regular training sessions for the team to improve communication and product knowledge.
• Maintain high standards of customer experience throughout the onboarding process.
Required Qualifications
• Bachelor’s degree in Business or related field.
• 3–6 years of experience in B2B/B2C sales or team leadership.
• Strong leadership, coaching, and communication skills.
• Proven record of achieving and driving team targets.
• Good analytical and reporting abilities.
• Familiarity with CRM tools and onboarding systems.
Key Skills
• Team leadership and motivation
• Communication and conflict resolution
• Performance tracking and coaching
• Process improvement
• Problem-solving and coordination
Shubham Vishwakarma
Full Stack Developer - Averlon
About Alliance Global Services
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About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.
Essential Functions:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
- Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
- Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
- Being able to interpret data that translates into action to improve the team.
- Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
- Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
- Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
- Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
- Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions.
- Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
- Be readily available with cameras on throughout the shift to assist customers and team members via Zoom
Experience/Education/Certifications Required:
- Associate's/ Bachelor's degree or equivalent experience
- 4+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- Leading a results driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
Language Skills Required Vs. Preferred:
- Fluent in English.
- Demonstrated verbal and written communication skills.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About the company: RealmApp is a browser extension for literacy, discovery, and productivity for Web3 users. Users can choose from a range of customisable widgets suiting their stage and role in crypto.
The team comprises experienced crypto entrepreneurs, operators, and stalwarts of the industry as advisors and investors.
Min Requirements:
- Figma basics
- Passionate about UI/UX
- Understanding fundamental design concepts such as color theory, typography, and composition
Good to have:
- A general understanding of web and mobile technologies and development languages
- Fundamental knowledge of user experience research and testing methods
Application Process:
Interested candidates can apply by sharing assessments of the company website (www.realmapp.io) along with their portfolio link.
JOB DESCRIPTION :
Roles and Responsibilities :
● Review requirements, specifications and technical design documents
to provide timely and meaningful feedback
● Create detailed, comprehensive and well-structured test plans and
test cases
● Estimate, prioritize, plan and coordinate testing activities
● Design, develop and execute automation scripts using open source
tools
● Identify, record, document thoroughly and track bugs
● Perform thorough regression testing when bugs are resolved
● Develop and apply testing processes for new and existing products
to meet client needs
● Liaise with internal teams (e.g. developers and product managers) to
identify system requirements
● Monitor debugging process results
● Investigate the causes of non-conforming software and train users to
implement solutions
● Track quality assurance metrics, like defect densities and open
defect counts
● Stay up-to-date with new testing tools and test strategies
Primary Skills:
● Proven work experience in software development
● Proven work experience in software quality assurance
● Strong knowledge of software QA methodologies, tools and
processes
● Experience in writing clear, concise and comprehensive test
plans and test cases
● Hands-on experience with both white box and black box testing
● Hands-on experience with automated testing tools
● Solid knowledge of SQL and scripting
● Experience working in an Agile/Scrum development process
● Experience with performance and/or security testing is a plus
● BS/MS degree in Computer Science, Engineering or a related
subject
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript• Experience in WooCommerce Development and payment gateway integration
• Experience in WordPress Theme Customization & Development
• Experience in WordPress Plugin Customization & Development
• Must have hands-on experience with Elementor Theme
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Strong understanding of PHP back-end development.
• Troubleshooting and error-solving attitude.
• Excellent written and verbal communication skills.
PHP
Laravel
PostmanYour responsibilities as an Engineer:
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Improves operations by conducting systems analysis; recommending changes in policies and procedures.
• Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.
• Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment
• Participate in educational opportunities & read professional publications;
• Protects operations by keeping information confidential.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Accomplishes engineering and organization mission by completing related results as needed.
• Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
Skill sets we require:
• Proven work experience as a Software Engineer or Software Developer
• Experience designing interactive applications
• Ability to develop software in or other programming languages like JIRA or Postman
• Excellent knowledge of relational databases, MYSQL and Restful API
• Experience developing web applications using at least one popular web framework (Laravlel, Codeigniter and Magento)
• Experience with test-driven development
• Proficiency in software engineering tools
• Ability to document requirements and specifications
Educational Qualification:
• Bachelor’s/Master’s degree in Computer Science Engineering or equivalent
Flutter
Git
Android Development
iOS App DevelopmentWe are hiring a senior Flutter developer to engineer applications that will run across Android, iOS, and the web. We are looking for someone passionate about performance, reliability, and design with the experience and credentials to back up that passion. Someone who can take ownership of applications, solve technical challenges and take pride in their solutions and code.
The ideal candidate will have experience building native applications, JavaScript knowledge, and a portfolio of applications already published either in the app store or self-hosted.
You’ll be a key member of the team tasked with contributing to a number of high-value projects within Marj Technologies.
Qualifications
-
Have two or more iOS/Android apps developed with Flutter. Either deployed on the AppStore/Google Play or available on Github.
-
Over one year of experience with developing Flutter applications for mobile and web.
-
Experience with third-party libraries and APIs.
-
Understanding of the Agile development life-cycle.
-
Experience with automated testing and building.
-
Experience with Git and Github.
-
Proven experience in writing readable code, creating extensive documentation for
existing code and refactoring previously written code.
-
Well-versed with Flutter Null Safety and Bloc architecture.
-
Good communication & Problem-solving skills.
Job brief:
A website catalogue specialist contributes to the growth of the online business for our clients. The individual is responsible for ensuring the high quality and timely update on websites for each of our client’s brands.
Job description:
- Manage website operations for eCommerce including update product catalog through Shopify
- Responsible for individual and bulk listing with high quality Product Specifications across the Website
- Write engaging and descriptive product descriptions to improve customer experience
- Ensure that the catalog contains accurate, comprehensive and high-quality product information
- Create appropriate website content aligned with the Client’s strategy.
- Do the quality check for the catalog images as per Image guidelines, to review product catalogs based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.
- Collaborate with multiple stakeholders like Design Team, Marketing Team and other internal and external stakeholders on their requirements to deliver better results.
- Keep up-to-date with industry best practices and monitor competitor websites.
Job Requirement:
- Graduate degree in computer science, or related qualification.
- 1+ years of work experience as a website specialist.
- Hands on experience on Shopify and SEO Management
- Ability to troubleshoot website issues in a fast-paced environment.
- Strong attention to detail with an analytical mind and outstanding problem-solving skills.
- Excellent content creation and writing skills.
- Fantastic time management skills with the ability to multitask
Machine Learning (ML)
Data ScienceWe’re building the future of private financial markets
Traditionally a space only for the wealthy and well-connected, we believe in a future where private markets are more accessible to investors and fundraisers. By leveling the playing field we hope to create a more equitable economy, where inspiring companies are connected to inspired investors, whoever and wherever they are.
Leveraging our trusted brand, global networks and incredible team, we’re building a technology-enabled ecosystem that is as diverse and dynamic as our investor network. As we progress on this ambitious journey, we’re looking for energetic and creative people to support and leave their mark on our platform.
Before Applying
- We have big plans to disrupt the traditional fundraising process for private businesses
- You will work with a diverse team of former investment bankers, strategy consultants and business owners in developing, monitoring, and improving products to facilitate the activity of private investing
- Everything we do is focused on helping build the private capital markets for the next generation of business owners and investors
- We work really hard but play really hard as well
Job purpose
- We are looking for passionate Data Scientists with strong problem-solving skills and prior experience in building machine learning models. You should possess the ability to thrive in a fast-paced environment. As a Data Scientist, working with passionate data-driven enthusiasts, you will lead the deployment of decision sciences with advanced analytics as well as machine learning and AI capabilities to support various lines of businesses. You will also help to enable a data driven culture within the organization.
Roles and responsibilities
- Work with other Data Scientists, Data Engineers, Data Analysts, Software engineers to build and manage data products
- Work on cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
- Develop an enterprise data science strategy to achieve scale, synergies, and sustainability of model deployment
- Undertake rigorous analyses of business problems on structured and unstructured data with advanced quantitative techniques.
- Apply your expertise in data science, statistical analysis, data mining and the visualisation of data to derive insights that value-add to business decision making (e.g. hypothesis testing, development of MVPs, prototyping etc).
- Manage and optimize processes for data intake, validation, mining, and engineering as well as modeling, visualization and communication deliverable.
You’ll be a great fit for us if you
- Bachelor or Master’s in Computer Science, Statistics, Mathematics, Economics, or any other related fields
- At least 3 to 5 years of hands-on experience in a Data Science role with exposure and proficiency in quantitative and statistical analysis, predictive analytics,multi-variate testing and algorithm-optimization for machine learning
- Deep expertise in a range of ML concepts, frameworks and techniques such as logistic regression, clustering, dimensional reduction, recommendation systems,neural nets etc.
- Strong understanding of data infrastructure technologies (e.g. Spark, TensorFlow etc).
- Familiarity with data engineering methodologies, including SQL, ETL and experience in manipulating data sets with structured and unstructured data using Hadoop, AWS or other big data platforms.
- Highly proficient in data visualization and the use of dash boarding tools (e.g.Tableau, Matplotlib, plot.ly etc).
- Proven track record in delivering bespoke data science solutions in a cross-functional setting.
- Experience in managing a small team is preferred.
Bonus attributes
- Interested in dealing with data, including finding, and exploring more efficient ways/programs (e.g. machine learning) to collect, store, and analyse data
- Preferably have some understanding of terms in financial statements and financial ratios
- Strong problem-solving skills – able to find various ways to solve problems and decide which solution to move forward
- Ability to work under pressure and tight timings
- Team oriented, but highly independent for their own projects
- High level of organisational skills and ability to prioritize
Deep LearningMachine Learning (ML)- Focusing on developing new concepts and user experiences through rapid prototyping and collaboration with the best-in-class research and development team.
- Reading research papers and implementing state-of-the-art techniques for computer vision
- Building and managing datasets.
- Providing Rapid experimentation, analysis, and deployment of machine/deep learning models
- Based on requirements set by the team, helping develop new and rapid prototypes
- Developing end to end products for problems related to agritech and other use cases
- Leading the deep learning team
- MS/ME/PhD in Computer Science, Computer Engineering equivalent Proficient in Python and C++, CUDA a plus
- International conference papers/Patents, Algorithm design, deep learning development, programming (Python, C/C++)
- Knowledge of multiple deep-learning frameworks, such as Caffe, TensorFlow, Theano, Torch/PyTorch
- Problem Solving: Deep learning development
- Vision, perception, control, planning algorithm development
- Track record of excellence in the machine learning / perception / control, including patents, publications to international conferences or journals.
- Communications: Good communication skills
LaravelPHPJavascript
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Full Stack Developer - Averlon