Channel Partner Manager

JOB PURPOSE

To lead and drive the overall Domestic B2C Sales business with complete ownership of revenue generation, sales strategy, team performance, and business growth. The role involves managing multiple levels of the sales hierarchy, improving lead conversion, driving sales productivity, and ensuring consistent achievement of revenue targets.

KEY ROLES & RESPONSIBILITIES

• Take complete ownership of domestic B2C revenue targets and ensure achievement of monthly, quarterly, and annual business objectives.
• Lead, mentor, and manage Inside Sales Representatives, Assistant Managers, Deputy Managers, and Managers.
• Develop and implement effective sales strategies to drive revenue growth and improve conversion rates.
• Define individual and team-wise sales targets, KPIs, and performance benchmarks.
• Monitor daily sales metrics, including calls, demos booked, follow-ups, conversions, and revenue generation.
• Conduct regular sales reviews, performance meetings, and strategic discussions to ensure accountability across all levels.
• Ensure effective implementation and utilization of CRM tools (such as Zoho) for lead management, sales tracking, and reporting.
• Analyze sales performance, identify conversion gaps, and implement corrective action plans.
• Conduct regular training and coaching sessions to improve product knowledge, counselling skills, objection handling, and sales effectiveness.
• Present sales performance reports, revenue forecasts, and business improvement plans to senior management.

KEY RESULT AREAS (KRAS) & KEY PERFORMANCE INDICATORS (KPIS) KEY RESULT AREA KEY PERFORMANCE INDICATORS

• Revenue Generation- Achievement of monthly, quarterly, and annual revenue targets.
• Sales Conversion- Month-on-month revenue growth and business expansion.
• Sales Performance -Team target achievement, conversion ratios, and average revenue per sale.
• Team Productivity -Productivity and target achievement across Managers, Team Leaders, and Executives.
• Lead Management -Lead utilization, quality, follow-up efficiency, and conversion rates.
• Process & CRM Management -CRM compliance, sales reporting, and process adherence.
• People Development -Team retention, training effectiveness, and leadership development.

EDUCATIONAL QUALIFICATIONS

 Graduation in any discipline from a recognized university is mandatory.

 Post-Graduation / MBA in Sales, Marketing, Business Administration, or a relevant discipline will be preferred

EXPERIENCE REQUIREMENTS

 10–12 years of overall experience in Sales and Business Development.

 Significant experience in Domestic B2C / Inside Sales operations.

 Proven experience in managing large sales teams through multiple levels of management.

 Demonstrated track record of achieving revenue targets and driving business growth.

 Experience in CRM-driven sales environments and performance management. 

REQUIRED SKILLS & COMPETENCIES

 Strong leadership, team management, strategic planning, and business development skills.

 Excellent revenue management and business development skills.

 Strong understanding of B2C sales processes, lead funnels, and conversion management.

 Excellent analytical, communication, negotiation, and decision-making skills.

 Expertise in CRM management, sales reporting, and performance monitoring.

 High ownership, accountability, and result-oriented approach.

OVERALL ACCOUNTABILITY: Complete ownership of Domestic B2C revenue, sales team performance, lead conversion, and sustainable business growth.

Excellent Job Opportunity for Inside Sales Executive role with one of the Ecommerce Company

Location : Mumbai (Vile Parle)

Working Days : 5

Interview Mode : Face to Face

Job description

We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach.

Key Responsibilities

Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services.

Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions.

Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities.

Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system.

Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.

Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills

Candidate Preference: Female candidates preferred. Candidates should have strong communication skills, a customer-focused approach, and the ability to handle consumer sales inquiries effectively.

Key Responsibilities

1. Lead Management and Sales Conversion

Contact leads generated through the company website, Meta advertisements, WhatsApp, online marketplaces, partner networks, and creator campaigns.

Respond promptly to incoming enquiries through phone calls, WhatsApp, and email.

Understand customer requirements and recommend appropriate products based on their needs and budget.

Explain product features, pricing, applications, and usage accurately.

Handle objections relating to pricing, product suitability, functionality, and installation.

Convert qualified leads into orders through website checkout, payment links, or relevant sales channels.

2. Follow-ups and Pipeline Management

Follow up consistently with interested prospects, undecided customers, and abandoned-cart leads.

Maintain accurate records of leads, customer interactions, follow-up dates, and sales outcomes.

Update the CRM or lead-tracking system regularly.

Re-engage previous enquiries during promotional campaigns and festive offers.

Ensure every assigned lead is tracked and has a clear next step.

3. Customer Relationship Management

Deliver a professional and positive customer experience throughout the sales journey.

Coordinate with the operations team on order confirmation, delivery updates, and customer requirements.

Follow up with customers after purchase to understand their experience.

Encourage satisfied customers to share reviews, testimonials, and referrals.

Escalate product or service issues to the relevant team and follow up until resolution.

4. Sales Reporting and Marketing Support

Achieve monthly sales and lead-conversion targets.

Track daily calls, connected conversations, follow-ups, conversions, and pending leads.

Prepare regular sales reports for the reporting manager.

Share customer feedback, common objections, FAQs, and lead-quality insights with the marketing team.

Support partner and creator campaigns by engaging and converting the leads they generate.

Key Performance Indicators (KPIs)

Performance will be assessed based on:

Monthly sales revenue against assigned targets.

Lead-to-order conversion rate.

Response time for new enquiries.

Number and quality of customer conversations.

Follow-up consistency and pipeline management.

Customer experience and issue resolution.

CRM accuracy and timely reporting.

Average order value and relevant product upgrades or bundles.

Candidate Requirements

Must Have

1–4 years of experience in inside sales, tele-sales, or consultative B2C sales.

Proven ability to achieve sales targets and convert enquiries into orders.

Strong verbal communication and persuasion skills in English and Hindi. Knowing Tamil / Kanada is a plus

Role Description:

As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience.

• Conduct personalized counselling sessions to guide students.

• Develop and execute sales strategies to meet revenue targets.

• Track and analyze sales performance to identify improvements.

• Work with other teams to enhance the sales process.

Qualification:

• Education: Bachelor’s degree or Post-Graduation.

• Experience: 1-5 years in sales.

• Languages: Fluency in English and Kannada is Mandatory.

• Skills: Strong communication, interpersonal, and presentation skills.

Perks and Benefits:

• Paid Annual Leaves

• Long vacation during new year

• PF, Health Insurance, Team Lunches

• Great job satisfaction

• Immense learning & personal development

Additional Details:

• Job Title: Inside Sales Specialist

• CTC: 8LPA (5 LPA Fixed + 3 LPA Variable)

• Working Location: VV Puram, Bangalore

• Job Type: Full Time (On site)

• Working Days: 6 days

• Experience: 1-5 years

• Immediate Joiners required.

Sales Executive / Academic Counsellor – Job Description.

Location: HSR, Bangalore

Work Mode: Work From Office

Employment Type: Full-time

Function: B2C Inside Sales

Working Days: 6 days per week

Weekly Off: Rotational

Working Hours: 11:00 AM - 9:00 PM

Experience: 6 months- 2 years

Industry: EdTech only

Budget- upto 6 lpa

(Must have experience selling IIT courses to working professionals)

About Techademy

Techademy is a learning and skilling platform focused on helping professionals and

learners build relevant technology and business skills through industry-aligned training

programs.

As AI continues to transform how professionals work, Techademy delivers programs

designed to help learners understand and apply emerging technologies including

Artificial Intelligence, Generative AI, Agentic AI and other technology domains.

We are building a high-performance B2C sales team to help professionals, graduates

and learners identify the right upskilling opportunities and enroll in programs aligned

with their career goals.

About the Role

We are looking for a Sales Executive / Academic Counsellor who is highly driven by

targets, enjoys speaking with prospects, and has a strong ability to convert qualified

leads into paid enrollments.

This is not a customer-support role.

This is a performance-driven inside-sales role where you will handle prospective

learners, understand their career and learning requirements, recommend relevant

programs, overcome objections, follow up systematically and close enrollments.

You will be expected to operate in a high-volume sales environment and take complete

ownership of your sales funnel and revenue targets.

If you enjoy sales, competition, incentives and the satisfaction of closing deals, this role

is designed for you.

Roles

• Maintain high daily calling and activity levels.

• Work effectively in a high-volume calling environment, with an expectation of

approximately 200+ calls per day, depending on the lead flow and calling

process.

• Maintain productivity and quality throughout the working day.

• Continuously identify opportunities to improve conversion rates, average sales

value and revenue performance.

Must Have

• Minimum 6months of relevant sales experience.

• Proven experience working against individual sales targets.

• Strong inside-sales experience.

• Demonstrated ability to convert leads and close sales.

• Strong verbal and written communication skills.

• Strong objection-handling and negotiation skills.

• Excellent follow-up discipline.

• Comfortable working with high call volumes.

• Comfortable working in a target-driven and performance-oriented environment.

• Ability to handle rejection and maintain persistence.

• Strong ownership of individual revenue and enrollment targets.

• Willingness to work 6 days per week.

• Comfortable with performance-based incentives and variable compensation.

Strongly Preferred

Candidates with experience in any of the following will be given preference:

• EdTech sales.

• Academic counselling.

• University program sales.

Job Title: Inside Sales Specialist

Experience: 1 – 3 Years

Location: VV Puram, Bengaluru

Work Mode: Full-Time | On-Site | 6 Days

CTC: 8 LPA ( 5 LPA Fixed + 3 LPA Variable )

Notice Period: Immediate to 7 Days

Role Description:

As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience.

• Conduct personalized counselling sessions to guide students.
• Develop and execute sales strategies to meet revenue targets.
• Track and analyze sales performance to identify improvements.
• Work with other teams to enhance the sales process.

Qualification:

• Education: Bachelor’s degree or Post-Graduation.
• Experience: 1-2 years in sales .
• Languages: Fluency in English and Kannada is required.
• Skills: Strong communication, interpersonal, and presentation skills.

Perks and Benefits:

• Paid Annual Leaves
• Long vacation during new year
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development

Role Description:

The role is a full-time, on-site position based in our HSR Layout, Bengaluru office. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities.

Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.

Qualifications:

• Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
• Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
• Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
• Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
• Proven experience in tele-sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
• Comfort using CRM tools, call tracking systems, and basic productivity software.
• Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.

Minimum educational qualification: A high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.

Job Title: Inside Sales Specialist

Experience: 1 – 3 Years

Location: VV Puram, Bengaluru

Work Mode: Full-Time | On-Site | 6 Days

CTC: 8 LPA ( 5 LPA Fixed + 3 LPA Variable )

Notice Period: Immediate to 7 Days

Role Description:

As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience.

• Conduct personalized counselling sessions to guide students.
• Develop and execute sales strategies to meet revenue targets.
• Track and analyze sales performance to identify improvements.
• Work with other teams to enhance the sales process.

Qualification:

• Education: Bachelor’s degree or Post-Graduation.
• Experience: 1-2 years in sales .
• Languages: Fluency in English and Kannada is required.
• Skills: Strong communication, interpersonal, and presentation skills.

Perks and Benefits:

• Paid Annual Leaves
• Long vacation during new year
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development

Key Responsibilities

• Lead Conversion & Sales Ownership: Take complete ownership of inbound leads (generated via marketing campaigns, digital ads, and walk-ins) and drive them toward membership or package conversions.
• Outbound & Inbound Calling: Conduct high-volume, consultative phone calls, video consultations, and WhatsApp follow-ups with prospective clients to understand their fitness goals and pitch relevant Athletes Lab programs.
• Consultative Selling: Effectively communicate the value proposition of Athletes Lab's core offerings (Strength & Conditioning, Sports Science Assessments, Injury Rehabilitation, and Recovery Protocols).
• Pipeline Management: Maintain an organized CRM/sales tracker to record lead stages, follow-up schedules, conversion rates, and drop-off reasons.
• Target Achievement: Consistently meet or exceed monthly and quarterly conversion and revenue targets.