Career Development Executive

An L2 Technical Support Engineer with Python knowledge is responsible for handling escalated, more complex technical issues that the Level 1 (L1) support team cannot resolve. Your primary goal is to perform deep-dive analysis, troubleshooting, and problem resolution to minimize customer downtime and ensure system stability.

Python is a key skill, used for scripting, automation, debugging, and data analysis in this role.

Key Responsibilities

• Advanced Troubleshooting & Incident Management:
• Serve as the escalation point for complex technical issues (often involving software bugs, system integrations, backend services, and APIs) that L1 support cannot resolve.
• Diagnose, analyze, and resolve problems, often requiring in-depth log analysis, code review, and database querying.
• Own the technical resolution of incidents end-to-end, adhering strictly to established Service Level Agreements (SLAs).
• Participate in on-call rotation for critical (P1) incident support outside of regular business hours.
• Python-Specific Tasks:
• Develop and maintain Python scripts for automation of repetitive support tasks, system health checks, and data manipulation.
• Use Python for debugging and troubleshooting by analyzing application code, API responses, or data pipeline issues.
• Write ad-hoc scripts to extract, analyze, or modify data in databases for diagnostic or resolution purposes.
• Potentially apply basic-to-intermediate code fixes in Python applications in collaboration with development teams.
• Collaboration and Escalation:
• Collaborate closely with L3 Support, Software Engineers, DevOps, and Product Teams to report bugs, propose permanent fixes, and provide comprehensive investigation details.
• Escalate issues that require significant product changes or deeper engineering expertise to the L3 team, providing clear, detailed documentation of all steps taken.
• Documentation and Process Improvement:
• Conduct Root Cause Analysis (RCA) for major incidents, documenting the cause, resolution, and preventative actions.
• Create and maintain a Knowledge Base (KB), runbooks, and Standard Operating Procedures (SOPs) for recurring issues to empower L1 and enable customer self-service.
• Proactively identify technical deficiencies in processes and systems and recommend improvements to enhance service quality.
• Customer Communication:
• Maintain professional, clear, and timely communication with customers, explaining complex technical issues and resolutions in an understandable manner.
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Required Technical Skills

• Programming/Scripting:
• Strong proficiency in Python (for scripting, automation, debugging, and data manipulation).
• Experience with other scripting languages like Bash or Shell
• Databases:
• Proficiency in SQL for complex querying, debugging data flow issues, and data extraction.
• Application/Web Technologies:
• Understanding of API concepts (RESTful/SOAP) and experience troubleshooting them using tools like Postman or curl.
• Knowledge of application architectures (e.g., microservices, SOA) is a plus.
• Monitoring & Tools:
• Experience with support ticketing systems (e.g., JIRA, ServiceNow).
• Familiarity with log aggregation and monitoring tools (Kibana, Splunk, ELK Stack, Grafana)

Key Responsibilities

·         Identify and develop new business opportunities in the IT sector.

·         Generate leads through cold calling, networking, research, and digital platforms.

·         Understand client requirements and present suitable IT solutions and services.

·         Prepare proposals, quotations, and presentations for clients.

·         Maintain and grow relationships with existing and potential customers.

·         Collaborate with the technical and project teams to ensure seamless delivery of solutions.

·         Meet sales targets and contribute to overall business growth.

·         Maintain sales reports, follow-ups, and documentation.

·         Stay updated with industry trends, competition, and market developments.

Required Skills & Competencies

·         Strong communication and interpersonal skills.

·         Good understanding of IT products, software solutions, or digital services.

·         Ability to present and explain technical solutions to clients clearly.

·         Strong negotiation, persuasion, and relationship-building abilities.

·         Result-driven with the ability to work independently and as part of a team.

·         Proficiency in MS Office, CRM tools, and online research.

Qualifications

·         Bachelor’s degree in IT, Computer Science, Business Administration, Marketing, or related field.

·         Prior experience in IT Sales / Business Development will be preferred.

Job Description

Phonologies is seeking a Senior Data Engineer to lead data engineering efforts for developing and deploying generative AI and large language models (LLMs). The ideal candidate will excel in building data pipelines, fine-tuning models, and optimizing infrastructure to support scalable AI systems for enterprise applications.

Role & Responsibilities

• Data Pipeline Management: Design and manage pipelines for AI model training, ensuring efficient data ingestion, storage, and transformation for real-time deployment.
• LLM Fine-Tuning & Model Lifecycle: Fine-tune LLMs on domain-specific data, and oversee the model lifecycle using tools like MLFlow and Weights & Biases.
• Scalable Infrastructure: Optimize infrastructure for large-scale data processing and real-time LLM performance, leveraging containerization and orchestration in hybrid/cloud environments.
• Data Management: Ensure data quality, security, and compliance, with workflows for handling sensitive and proprietary datasets.
• Continuous Improvement & MLOps: Apply MLOps/LLMOps practices for automation, versioning, and lifecycle management, while refining tools and processes for scalability and performance.
• Collaboration: Work with data scientists, engineers, and product teams to integrate AI solutions and communicate technical capabilities to business stakeholders.

Preferred Candidate Profile

• Experience: 5+ years in data engineering, focusing on AI/ML infrastructure, LLM fine-tuning, and deployment.
• Technical Skills: Advanced proficiency in Python, SQL, and distributed data tools.
• Model Management: Hands-on experience with MLFlow, Weights & Biases, and model lifecycle management.
• AI & NLP Expertise: Familiarity with LLMs (e.g., GPT, BERT) and NLP frameworks like Hugging Face Transformers.
• Cloud & Infrastructure: Strong skills with AWS, Azure, Google Cloud, Docker, and Kubernetes.
• MLOps/LLMOps: Expertise in versioning, CI/CD, and automating AI workflows.
• Collaboration & Communication: Proven ability to work with cross-functional teams and explain technical concepts to non-technical stakeholders.
• Education: Degree in Computer Science, Data Engineering, or related field.

Perks and Benefits

• Competitive Compensation: INR 20L to 30L per year.
• Innovative Work Environment for Personal Growth: Work with cutting-edge AI and data engineering tools in a collaborative setting, for continuous learning in data engineering and AI.

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Responsibilities:

• Developing front end website and back-end website applications.

• Seeing through a project from conception to finished product.

• Designing and developing integrations with 3rd party apps.

• Working on Next JS and Node JS .

• Design, build and maintain SaaS-based products.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Web services and Integration with Business applications and various softwares

• Work with outside data sources and API’s, REST API's

• Unit-test code for robustness

• Work on bug fixing and improving application performance.

Requirements:

• Experience of 1-3 years.

• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.

• Proficiency with languages such as React JS, Next JS, Node JS, PHP Laravel, Angular, WordPress, REST API's

• Excellent verbal communication skills.

• Good problem-solving skills.

• Knowledge of software development principles and design patterns.

• Excellent problem-solving skills and ability to learn new technologies quickly.

• Strong communication skills and ability to work collaboratively in a team environment.

Job Type: Full-Time, 9 am to 6:30 pm (Monday to Friday)

Key Responsibilities:

• Setting up processes related to finance, accounts, vendor payments, payroll and implementation of those processes across the organization to prevent fraud and ensuring efficient operations

• Preparing financial statements (quarterly, annual) and MIS dashboards for management and investors

• Preparing and analyzing budgets, financial data, cash flows, and providing insights for business planning

• Work closely with cross-functional teams to ensure financial data accuracy, budget planning

• Manage the finance and accounting team, including hiring, training, and developing of team

• Manage relationships with external partners, such as banks and NBFCs, auditors, tax consultants, and regulatory bodies

Requirements:

• Full ownership and accountability, be instrumental in building the organization and growing with the organization for a leadership role

• CA or ICWA is mandatory

• 5+ years of experience in finance and accounting, preferably in fintech, banks, microfinance, NBFC

• Strong Excel or google sheet skills

• Experience in managing financial operations, budgeting, forecasting, and financial planning

• Strong communication and interpersonal skills, with the ability to build relationships with

• Excellent analytical and problem-solving skills

• Experience in managing and developing a team

Requirements:

 Time management and prioritising workload

 Industry Knowledge and Experience desirable

 Working knowledge of Microsoft office

 People management skills

 Excellent oral and written communication skills

 Presenting skills

Roles and Responsibilities:

 Manage the overall running of the sales team

 Develop and implement strategic sales plans that expand a company’s customer base and Solidify its presence

 Achieving growth and hitting sales targets by successfully managing the team and by assessing the teams’ strengths and weaknesses.

 Developing and implementing new sales initiatives, strategies and programmes to capture key demographics

 Liaise and develop professional relationships with team members.

 The setting of objectives for all team members.

 Conducting regular 1 2 1’s business day meeting

 Absence management

 Performance management

Summary: 

Hyperspec is building a real time local map for self-driving cars and using cross view localization to enable ubiquitous autonomy. Hyperspec is a VC funded startup.

The principal embedded systems engineer will have deep expertise in embedded systems design, development and worked for years on embedded systems teams. This person is a leader and mentor to junior engineers and shares knowledge about the design and development of embedded systems.

Responsibilities:

• Serves as an expert in all aspects of embedded projects and embedded systems—including designing, developing, testing, and perfecting designs 
• Responsible for updating and working with executive leadership on the development of embedded systems and status of projects 
• Provides guidance and mentoring to other members of the team

Requirements:

• Minimum of bachelors' degree in computer science or engineering
• At least ten years of engineering experience with expertise in software engineering, data structures, and programming techniques
• Deep expertise in C/C++ programming
• Experience with FPGAs, PCB, Xilinx, Altera, or similar SoCs.
• Experience with ISPs, Cameras, Switches a plus.
• Experience in working with real-time operating systems, communications protocols and firmware design.

• Experience in interfaces, IP protocols, and hardware subsystems.
• Experience in working as part of a team and leading teams.

Responsibilities:

• Performing an end-to-end recruitment process of identifying the job vacancy, analysing the job requirements, sourcing apt candidates from various platforms, reviewing applications, screening, shortlisting and selecting the right candidate.
• Help develop and tailor company HR policies, educate the team, and continue to make Wherehouse great, progressive place to work.
• Act as a cultural ambassador and help drive agency events and culture initiatives.
• Foster positive employee relations and work to solve any employee issues that surface or are brought to your attention.

Requirements:

• HR Generalist with experience of 1-2 Year/s, preferably in a B2B SAAS Company.
• Strong interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Thorough knowledge of employment- related laws and regulations.
• Extensive knowledge of HR policies and systems.
• Ethical, respectful, and able to deal with confidential and sensitive matters.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Must have thorough industrial knowledge.
• Professional approach to time, costs and deadlines.