Career Development Executive

Business Analyst (IT Services – Web, Mobile Apps, AI)

Location: Mohali, Punjab

Experience: 4+ Years

Job Overview:

We are looking for a skilled Business Analyst with experience in IT services, including Web, Mobile Apps, and AI. The ideal candidate will play a key role in converting leads, preparing project documentation, and ensuring seamless coordination from lead conversion to project execution.

Key Responsibilities:

• Collaborate with the sales team to analyze and convert leads into potential business opportunities.
• Prepare detailed project documentation, including proposals, requirements, and functional specifications.
• Work closely with Project Managers to define project scope, deliverables, and timelines.
• Develop and maintain project timelines to ensure smooth execution and delivery.
• Act as a bridge between clients, sales teams, and development teams to ensure clear communication and successful project execution.

Requirements:

• Minimum 4+ years of experience as a Business Analyst in IT services.
• Strong experience in proposal writing and technical documentation.
• Excellent coordination skills with Project Managers and clients.
• Ability to manage multiple projects and ensure timely execution.
• Strong analytical and problem-solving skills.

Join our team and be a part of innovative IT solutions in Web, Mobile Apps, and AI!

• emotional quotient and ideally should have been a pet parent having genuine love for dogs.We are seeking a skilled and experienced CRM Executive to join our team at a DogNation. The CRM executive will be responsible for developing and implementing strategies to increase customer loyalty, retention, and satisfaction through effective management of customer data and interactions. The ideal candidate will have a deep understanding of customer behavior and have a passion for providing exceptional customer service.

Roles & Responsibilities

• Develop and implement CRM strategies to increase customer retention, loyalty, and satisfaction. This may involve developing loyalty programs, creating personalized messaging, and analyzing customer data to identify opportunities for improvement.
• The CRM Executive will need to work closely with the marketing team to develop targeted and personalized campaigns that are designed to increase customer engagement and drive sales. This may involve segmenting the customer database based on customer behavior and developing campaigns that are tailored to each segment.
• The CRM Executive will be responsible for analyzing customer data to identify trends and opportunities for improvement. This may involve analyzing customer behavior, purchase patterns, and engagement levels to identify areas where improvements can be made.
• The CRM Executivewill be responsible for developing and maintaining customer databases to ensure data accuracy. This may involve implementing data quality checks, creating data cleansing processes, and ensuring that customer data is up-to-date and accurate.
• The CRM Executivewill need to work with cross-functional teams to ensure seamless customer experiences across all touchpoints. This may involve collaborating with customer service teams, marketing teams, and sales teams to ensure that the customer experience is consistent and positive.
• The CRM Executivewill be responsible for managing customer feedback and ensuring timely resolution of issues. This may involve developing processes for handling customer complaints, monitoring customer feedback channels, and collaborating with customer service teams to address issues in a timely manner.
• The CRM Executive will need to monitor and report on key performance metrics related to customer retention and satisfaction. This may involve tracking customer engagement levels, retention rates, and customer satisfaction scores, and providing regular reports to senior management.
• The CRM Executivewill need to stay up-to-date on industry trends and best practices in CRM. This may involve attending industry events, reading industry publications, and networking with other professionals in the field to stay informed about emerging trends and best practices.
• Set KPIs to measure campaign results, drive insights and recommendations and communicate these clearly and accurately back to the business, helping to inform business decisions and future campaigns iterations
• The right candidate must have excellent attention to detail. Whether it's managing customer data or following strict instructions for dog care, attention to detail is essential to avoid errors and provide high-quality service.
• The right candidate should have a passion for dogs, should have a high emotional quotient and ideally should have been a pet parent having genuine love for dogs.

Roles and Responsibilities

Note : Must have two-wheeler along with permanent driving license.

Required a young and dynamic, preferably male candidate having an experience of 1 - 2 years.

Put forth suggestions for new features and improvements in the current processes -Builds business by identifying and selling prospects

Must have good Interpersonal skill to interact with other deptt.

Scheduling number of meeting with the clients and helping them understand the Product.

Desired Candidate Profile

Must be comfortable for pan india traveling.

Required experienced: interested in Field Marketing

Candidates who have worked in sales or finance jobs are ideal and desired.

Exposure to local language will be preferred or languages well good.

Languages: English, Tamil, Telugu,Hindi,Kanada.

Education: Any Undergraduates / Graduates candidate with 0 to 5 year experience.

Salary: 17k to 35k. with Petrol Allowance+ Incentives+Food Allowance.

Job Benefits & Perks

• Mobile/ TAB/ LAPTOP Reimbursement.
• ESI & PF.
• 5 LAKH Personal Health Insurance.
• Petrol Allowance on KM basis (OWN bikes).
• Incentives for perforamance.
• Increament upto 3k to 5k.
• Travelling and Food Allowance are applicable for on-site.

We are Seeking:

1. AWS Serverless, AWS CDK:

Proficiency in developing serverless applications using AWS Lambda, API Gateway, S3, and other relevant AWS services.

Experience with AWS CDK for defining and deploying cloud infrastructure.

Knowledge of serverless design patterns and best practices.

Understanding of Infrastructure as Code (IaC) concepts.

Experience in CI/CD workflows with AWS CodePipeline and CodeBuild.

2. TypeScript, React/Angular:

Proficiency in TypeScript.

Experience in developing single-page applications (SPAs) using React.js or Angular.

Knowledge of state management libraries like Redux (for React) or RxJS (for Angular).

Understanding of component-based architecture and modern frontend development practices.

3. Node.js:

Strong proficiency in backend development using Node.js.

Understanding of asynchronous programming and event-driven architecture.

Familiarity with RESTful API development and integration.

4. MongoDB/NoSQL:

Experience with NoSQL databases and their use cases.

Familiarity with data modeling and indexing strategies in NoSQL databases.

Ability to integrate NoSQL databases into serverless architectures.

5. CI/CD:

Ability to troubleshoot and debug CI/CD pipelines.

Knowledge of automated testing practices and tools.

Understanding of deployment automation and release management processes.

Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field.

Certification(Preferred-Added Advantage):AWS certifications (e.g., AWS Certified Developer - Associate)

Safety Connect is a growing company in the domain of field force and road safety.

We are looking for a high-energy and dynamic Inside Sales Representative to join our growing team and fix quality meetings with potential customers. This role will be responsible for servicing outbound sales with a focus on generating, qualifying, and engaging all prospective clients. This role is one of the first touchpoints for prospects and has the opportunity to set the tone for the sales cycle.  

This position requires outbound cold calling, emailing, qualification, and tight collaboration with the Business Development Manager (BDM) to generate new opportunities.  

Roles and Responsibilities:

• Primary responsibility would be to generate demand and move leads through the pipeline and convert them into sales qualified leads.

• Respond, engage and qualify inbound leads and inquiries. 

• Develop and execute a strong prospecting plan of attack, including email and call scripts. 

• Quickly learn about the product, effectively communicate the value proposition and be able to respond to objections.

• Follow-up on leads and provide appropriate information to foster relationships.

• Educate leads on our product and nurture them until they are qualified and ready to talk with BDM. 

• Schedule meetings and demos for BDM.  

Requirements /Qualifications: 

• Exceptional communication skills (both verbal and written). 

• Self-motivated with diligent work ethic, Experience with CRM applications.

• Data-driven mindset.

• 1-3 years of experience as an Inside Sales Representative in SaaS/ B2B.

• Bachelor’s degree or equivalent required.

Responsibilities:

• Collateral Development: Create compelling marketing collateral using PowerPoint presentations that communicate our brand, products, and services.

• Market Research for Collaterals: Conduct research to gain insights into market trends, customer behavior, and competitors, with a focus on aligning marketing collaterals with our company's materials while maintaining consistency with our existing brand materials.

• Visual Design: Utilize Adobe Creative Cloud tools, Canva, and PowerPoint to design visually appealing graphics, images, and visuals for marketing materials.

• Communication: Maintain effective communication with consultants from various regions, ensuring a smooth exchange of ideas and information. Excellent written and verbal communication skills are essential.

• Social Media: Support our social media presence and engage with our audience. This includes supporting the sharing of content, responding to messages, and monitoring social media performance.

• Stakeholder Management: Develop and nurture relationships with key stakeholders, both internal and external, to ensure alignment and collaboration on marketing initiatives.

• Administrative Tasks: Perform various administrative tasks related to marketing, including but not limited to email communication, document organization, and file management.

• Time Management: Efficiently manage your time to meet project deadlines, even in high-pressure situations. Prioritize tasks effectively to ensure smooth project execution.

• Adaptability: Be a versatile team player willing to take on various roles and responsibilities as needed. Embrace change, and proactively learn and adapt to new processes and technologies.

About Voiceoc

Voiceoc is a Delhi based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.

Today, Voiceoc is trusted by leading healthcare companies of India & GCC including Max Healthcare, SRL, Aster Healthcare etc. and prominent investors of India & USA.

Responsibilities Include (but not limited to):

We are looking for a candidate who has 2-3 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:

• Act as a Techno-Functional Consultant and maximize adoption of Voiceoc
• Assist & train Clients to use the system to its full extent and help them to resolve their support queries
• Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities
• Gathering Client feedback and sharing it internally to improve the product and/or establish better Support practices
• Analyzing Client data and helping them discover aspects of the product that are most beneficial to them
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
• Carrying out periodic health checks to avoid churn
• Keeping Clients updated on new features, and new products they might find useful
• Encouraging Client advocacy through feedback, external reviews, case studies, testimonials, and referrals
• Upselling and cross-selling through review of Clients’ progress

We are looking for a methodical Market Research Analyst to discover customer preferences and statistical data in order to support customers during their decisionmaking process regarding product designs, prices, and promotions. The ideal candidate will be able to analyze autonomously qualitative data, trends, strategies, and competition aiming at increasing competitiveness.

SKILLS YOU MUST HAVE: Growth Consulting, Competitive Benchmarking, Secondary Research, Market Sizing Strategy Consulting, Company Analysis, Swot Analysis, Primary Research, Market Research, Industry Analysis

RESPONSIBILITIES:

• Understanding business objectives and designing surveys to discover prospective customers’ preferences
• Perform a valid and reliable market research SWOT analysis
• Provide competitive analysis on various companies market offerings, identify market trends, pricing/business models, sales and methods of operation
• Collecting data on customers, competitors and marketplace and consolidating information into actionable items, reports, and presentations
• Carry out quantitative and/or qualitative research
• Analyze and interpret data to identify patterns and solutions, including surveys and focus group transcripts
• Utilize statistical software to manage and organize information monitoring the progress of research projects
• Design specific research methods such as questionnaires and surveys
• Develop industry-specific, vertical-level nuances as the function matures
• Maintaining the research knowledge repositories with up-to-date content
• Actively develop domain expertise, leveraging subject matter experts, and external sources
• Remain fully informed on market trends, other parties researches and implement best practices

Skill requirement:

• 5+ years experience in the market research or related field
• Experience in conducting research and business statistics, exposure to interacting with senior leaders.
• MBA or equivalent
• Excellent knowledge of statistical packages (SPSS, SAS or similar), databases and MS Office
• Business research includes strategy research, country analysis, competitor analysis, market analysis, financial analysis, qualitative and quantitative benchmarking, Porter's five forces, SWOT analysis, company analysis, industry analysis, and other
• Excellent Research skills and experience of working on research tools & databases
• Good summarization skills
• Good executive presence, ability to deal with senior partners
• Ability to work independently, with minimum supervision, and with geographically dispersed teams
• Good problem-solving skills
• Think strategically – should be able to understand the larger picture
• Flexible - ability to adapt to changing dynamics quickly

Job Responsibilities:

• Call to arrange meetings with potential customers to generate new business
• Evaluate customers skills, needs and build productive long lasting relationships
• Negotiate the terms of an agreement and close deals
• Challenge any objections with a view to getting the customer to buy Business/Revenue generation
• Meet personal and team sales targets,
• Generate or follow through sales leads

Skills:

• Strong communication, negotiation and interpersonal skills
• Self-motivated and driven