Senior Software Engineer II

Primary Skill

• UI (Vue JS or Angular JS)
• Server Side (Java or Python) & AWS serverless framework.
• Must have hands-on experience on serverless framework.
• Experience on AWS.
• Must have good experience on AWS (Overall knowledge, EC2 Volume, EC2 SecurityGroup, EC2 AMI, Lambda, S3, AWSbackup, CloudWatch, CloudFormation, CloudTrail, IAM, SecretsManager, StepFunction, CostExplorer, KMS, VPC/Subnet)
• Working experience on development/staging/production servers.
• Good testing and verification skills
• Knowledge on SSL certificates and encryption.

Secondary Skill

• Scripting using Python
• Good to have knowledge of identity management.

Soft Skills

• Excellent interpersonal, oral and writing communication skills.
• Strong Analytical and Problem-solving skills.
• Should have skills to understand and analysis customers requirements and expectations.
• Must have experience in interaction with customer
• Work experiences with international cross-culture teams (Good to have)

Required Skills:

• Must have experience of a minimum of 2 years as a WordPress Developer. (Required)
• In-depth knowledge of PHP, MYSQL, JS, jQuery, CSS, and HTML.
• Knowledge of WordPress coding standards.
• Ability to manage projects.

Responsibilities:

• Creating the website architecture.
• Designing and building the website front-end and managing the website back-end including database and server integration.
• Developing and customizing WordPress themes and plugins.
• Integrating a wide range of WordPress plugins, API calls, and third-party apps and forms.
• Researching and recommending new technologies and tools for effective integration across various platforms.
• Conducting website performance tests.
• Troubleshooting content issues.
• Monitoring the performance of the live website.
• Meeting with clients to discuss website design and function.

RESPONSIBILITIES

• Become an expert in our technology and platforms
• Provide top-tier, highly skilled and attentive support to our consumer app teams.
• Perform production support, troubleshooting and maintenance tasks with a focus on quality and timeliness
• Work with the Implementations and Delivery Teams on defect resolution and solution delivery
• As an active member of the backend team you would utilize and promote best practices and standards
• You’ll develop new technical skills and gain industry knowledge
• You’ll provide occasional “after-hours” incident response and support
• Maintain software to integrate with internal back-end systems
• Build tools to reduce occurence of errors and improve customer experience
• Manage system troubleshooting and maintenance.

Required skills and qualifications

• 4+ years’ experience supporting Web and Backend based application software and environments preferred

• Ability to prioritize effectively and handle shifting priorities professionally

• Experience with version management systems like GIT, Subversion

• Knowledge on Payment gateways (Razorpay, Juspay)

• Experience with web application servers, basic idea on AWS and Azure

• Databases (SQL and NoSQL) and SQL query language.

• Good understanding of Networking principles.

• An understanding and background with Object Oriented Programming languages

• Required Full stack development knowledge.

Preferred skills and qualifications

• Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field

We’re looking to hire an experienced Shopify developer who can develop custom themes on the Shopify platform as per the design shared by our design team. In this role, you will be expected to set up the environments and develop the Shopify theme. You should be willing to learn and work on new technologies.

Responsibilities

• Convert shared custom designs into Shopify websites
• Expert-level knowledge of Shopify Liquid templating language to edit the website
• Add new sections, filters, products, etc.
• Integrating third-party and platform-supported apps in the websites
• Analyze the requirements and provide solutions
• Work on issue debugging and troubleshooting
• Use Shopify liquid, jQuery, CSS, and HTML to deliver bugfree interfaces as required
• Use Shopify JS APIs (storefront, AJAX Cart, Sections, etc.) to deliver the required functionality
• Additional: Candidates with knowledge of WordPress Development will be preferred

Qualifications

• Strong understanding of the Shopify platform
• Excellent Communication Skills
• 1+ years of development experience

About [24]7.ai

[24]7.ai uses artificial intelligence, human insight, and deep vertical expertise to produce personalized, consistent, and satisfying customer experiences. The company's advanced conversational AI platform, combined with more than 20 years of contact center operational expertise, empowers the world's largest and most recognizable brands to deliver natural, frictionless conversations across all digital and voice channels. For more information, visit http://www.247.ai/">http://www.247.ai.

The Marketing Web Developer is part of [24]7.ai’s Marketing team. You will need to work collaboratively with local team members and others located in Bangalore and Toronto. This resource will be fully responsible for developing and maintaining the 247.ai website so they should be skilled in Drupal 9, HTML5, CSS, JS, Bootstrap, SASS, and possess hands-on experience with Drupal front-end theming, Integration, page development.

Areas of Responsibility

• Technical consultation and development of new pages / templates / modules in Acquia Drupal.
• Add/modify content, scripts, code, UI, modules, media etc. as per [24]7.ai Marketing and Acquia Web guidelines.
• Maintaining database, file system, dev, staging and production environments on Acquia Cloud as per [24]7.ai Marketing & Acquia guidelines.
• Check and apply Drupal security updates/patches as and when available on Drupal.org.
• Support [24]7.ai Web projects and go live/cutover activities.
• Liaise with [24]7.ai Marketing and our Acquia TAM to consult/fix issues that impact the website, and to ensure performance and availability.
• Skilled with SQL database management – from SQL to table manipulation.
• Manages all technical aspects of the CMS and Acquia development environments.
• Performance tuning, broken link fixes and implement SEO technical audits as provided by our SEO vendor.
• Uptime monitoring.
• Project ticketing (for internal tracking).
• 24x7 Emergency support.

Key Competencies

• Full-stack Drupal developer with expertise on Drupal 8 and 9 is required
• 3+ years of experience planning and implementing web projects
• Bachelor and Master Engineering degrees
• Languages: PHP, C, C#, Java, HTML5, CSS, SaaS, JavaScript
• Databases: MYSQL, Oracle
• Operating System: Linux/Abuntu, Windows
• Libraries: JQuery, Angular JS, Bootstrap
• Server side technologies: J2EE, ASP.net, JSP, Apache Solr, Apache
• Source control: SVN, Git, Github
• Must have excellent attention to detail and create clean, organized code as well as document modifications.
• Excellent problem solving and debugging skills.
• Knowledge of web performance optimization techniques.
• Knowledge of web vulnerability prevention methods.
• Experience working with cross-functional teams and receiving feedback from all levels. Work hours are shifted to overlap 2-3 hours with US Pacific Time zone as needed.
• Excellent written and verbal communication skills required.
• Ability to work within a rapidly changing environment, multi-task and prioritize.
• Must be innovative, self-driven, motivated, organized and detail-oriented
• Exhibit a high level of individual initiative.

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work on a remote cross-functional team where you’ll play a critical role in designing, planning, development, deployment and observing your code in production.   
• Develop high performance, highly scalable and accessible web applications. Our web app is used by over 20 million educators, students and parents worldwide.  
• Meet tight deadlines in a rapid application development environment.  
• Collaborate with Product Management, Design, and Operations teams to create and deliver tested features to production.  
• Collaborate with specialists across web, mobile, and operations to achieve a better user experience for our product.  
• Be able to assess and bring in industry information into your decisions and learn new technologies: AWS is releasing new tools every day, there are new open source libraries to vet and you will be a party to helping us vet and pick the best tool for the job.  
• Be willing to work in any area of the codebase if needed, this can include JavaScript/TypeScript/Node, PHP, Java or other technologies.  
• Help staff, build, and form the culture around a team of 5 engineers, a product manager, designer, QAs and associated supporting roles.

Qualifications include:

• Strong CS fundamentals including familiarity with data structures and especially the asynchronous challenges that face JavaScript developers today.   
• Experience developing in at least 2 server side languages (PHP, node.js, …)  
• Experience developing in at least 1 client side JS framework (ReactJS, Angular, …)  
• Experience testing software in alignment with the Test Pyramid.  
• Experience with datastores, either SQL (MySQL preferred) or NoSQL, and the ability to talk deeply about them.  
• Able to identify the source of complex problems occurring as a result of multiple systems interacting (experience with observability tools such as datadog/newrelic is a plus).   
• Experience working on a team of 5 engineers plus supporting roles (e.g. QA, design, etc), preferably as a Senior Software Engineer.  
• Experience with code review, being able to sign-off on another team member’s code ensuring high quality standards.  
• Be self-sustained even when tackling the highest profile, most difficult work across the organization.  
• Willingness to accept responsibility and be accountable not only for your own work but the work of the team as a whole.  
• Experience working with other people’s code, how to dig into it and make tactical changes with minimal side effects.  
• A solid understanding of how to break down user stories and give estimates that include accessibility and security requirements.  
• Be able to see roadblocks far ahead, across many vectors of risk  
• Be a true team player! Ensuring their knowledge and expertise is shared amongst other team members and even cross-team and be willing to seek out opportunities to mentor teammates.  
• A commitment to learning about anything you don’t know on your own and without much supervision.  
• Superior communications, organization and relationship building skills — you’re going to be working on cross-team efforts, so this is essential.  
• Self-motivation as well as ability and desire to learn new technologies, applications, processes, and environments.  
• A belief that delivering code to production is just one step in the process. Observing and owning the code you wrote goes hand in hand with construction.  
• A desire to take on whatever challenge is most important. This could be tackling something you are familiar with, or it could require a deep dive into a whole new world. The key is having the right attitude.   

• Implementation of a robust set of services and APIs to power the web application
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Integration of the front-end and back-end aspects of the web application
• Design/Architect Application Architecture
• Design/Architect Database Design/Architecture
• Provide solutions for Optimizing Application & Database Performance.
• Interacting with clients and understanding their tech requirements, to implement them accurately as per needs.
• Coordinate with team for task management.
• Understanding of MVC Architecture
• Proficient knowledge of PHP and Laravel Framework
• Knowledge of advanced JavaScript libraries and frameworks such as AngularJS, ReactJS
• Understanding of fundamental design principles behind a scalable application
• Knowledge to implement automated testing platforms and unit tests
• Proficient understanding of code versioning tools (Git)