Cloud Engineer

About us

CallHub provides cloud based communication software for nonprofits, political parties, advocacy organizations and businesses. We have delivered over 200 millions messages and calls for thousands of customers. We help political candidates during their campaigns in getting their message across to their voters, conduct surveys, manage event/town-hall invites and with recruiting volunteers for election campaigns. We are profitable with 8000+ paying customers from North America, Australia and Europe. Our customers include Uber, the Democratic Party, major political parties in the US, Canada, UK, France and Australia. 

About the Role

As a Senior/Lead Software Engineer at CallHub, you will play a critical role in leading the development and enhancement of our cloud-based communication and telephony platform (SaaS). You will be responsible for designing, building, and optimizing scalable, high-performance backend systems that support the rapid growth of our global user base, ensuring reliability, security, and customer satisfaction at every step. In this role, you will collaborate with cross-functional teams of highly skilled software engineers, operations engineers, and product managers to drive innovation and create products that delight customers by exceeding their expectations. You will lead technical decision-making, mentor engineers, and be responsible for building robust systems that are always available, while also contributing to the development of automation tools to streamline processes and improve efficiency. We are seeking experienced engineers with a deep understanding of software engineering principles, strong problem-solving skills, and a passion for leading teams to deliver impactful, customer-focused solutions. If you thrive in a fast-paced environment, love solving complex technical challenges, and are excited about mentoring and guiding the next generation of engineers, we’d love to hear from you!

Your Responsibilities

• Lead the design, development, and deployment of complex, scalable, reliable, and highly available features for world-class SaaS products and services.
• Guide the engineering team in adopting best practices for software development, code quality, and architecture.
• Make strategic architectural and technical decisions, ensuring the scalability, security, and performance of software applications.
• Proactively identify, prioritize, and address technical debt to improve system performance, maintainability, and long-term scalability, ensuring a solid foundation for future development.
• Collaborate with cross-functional teams (product managers, designers, and stakeholders) to define project scope, requirements, and timelines.
• Mentor and coach team members, providing technical guidance and fostering professional development.
• Oversee code reviews, ensuring adherence to best practices and maintaining high code quality standards.
• Drive continuous improvement in development processes, tools, and technologies to increase team productivity and product quality.
• Stay updated with the latest industry trends and emerging technologies to drive innovation and keep the team at the cutting edge.
• Ensure project timelines and goals are met, managing risks and resolving any technical challenges that arise during development.
• Foster a collaborative and inclusive team culture, promoting open communication and problem-solving.
• Imbibe and maintain a strong customer delight attitude while designing and building products.

What we’re looking for

• 6+ years of experience in software engineering, with a proven track record of leading engineering teams and mentoring junior developers.
• Strong expertise in designing and developing scalable backend systems, web services, and REST APIs using Python/Django or similar frameworks.
• Solid understanding of cloud-based architectures and microservices, with experience in deploying and maintaining SaaS applications.
• Solid experience in software engineering principles, including CI/CD pipelines, unit testing, code reviews, and version control (e.g., Git).
• Proficiency in working with databases like PostgreSQL, and experience in optimizing queries and ensuring high availability.
• Deep knowledge of computer science fundamentals, including data structures, algorithms, and software design principles.
• Experience with frontend technologies such as React, JavaScript, HTML, and CSS, and an understanding of how they integrate with backend services.
• Ability to quickly adapt to new technologies and make informed technical decisions in dynamic environments.
• Strong attention to detail, with the ability to empathize with customer needs and translate them into impactful software solutions.
• Excellent written and verbal communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical stakeholders.
• Collaborative team player, willing to support and work closely with cross-functional teams.
• Bachelor’s or Master’s degree in Engineering or Computer Science from a reputable institution.

What you can look forward to

• Leadership and Ownership: Lead and oversee the entire software development lifecycle, from system design and development (backend and frontend) to QA and DevOps, with a focus on driving high-impact projects.
• Strategic Impact: Witness the direct impact of your work on our users and the overall success of the company, shaping products and solutions that make a significant difference.
• Innovative Technologies: Stay at the forefront of technology by working with the latest tools and frameworks, as we continuously innovate to deliver reliable and scalable solutions for our customers.
• Collaborative Culture: Engage in a culture of openness and collaboration, where your insights and leadership help drive the company’s success and delight our customers.

Purpose of the Role:

·         To create new revenue streams for GTS for their new products from the MNO segment.

·         Develop strategies to grow revenues from new wins of Antifraud firewalls, network monetisation and exclusive gateway commitments along with global traffic aggregation.

·         Participating & Winning RFPs that GTS is invited to and also proactively identifying MNOs to pitch GTS Antifraud network protection managed services and CPAAS platform products.

Key Deliverables of the role:

·         Develop the company’s MNO Sales and engagement strategy.

·         Build customer engagement and partner relationships and key strategic destination planning and execution of strategy.

·         Candidate must plan his region/territory and evolve strategies to create opportunities and penetrate the GTS new products into the Mobile Operator segment.

·         Develop a Key Account Plan to drive strategic ideas to improve wallet share and higher product penetration.

Key Activities of the role:

Ø  Identify potential Mobile operators for New Product sales opportunities.

Ø  Prepare commercial proposals and sales products presentations for the GTS products.

Ø  Deliver the presentations to the senior managers of the operators.

Ø  Analyse the regional MNO and assess the new business potential, conceptualize & execute strategies to drive sales, enhance revenue and achieve assigned Annual Operating Plan numbers.

Ø  Generate and close opportunities and generate revenue from new products sales.

Ø  Research and identify RFPs pertaining to Armour Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform and respond to the same. Follow up and close bids into orders.

Ø  Deliver annual margintarget booking with significant growth in subsequent years with an emphasis on the development of client relationships and customer delivery. 

Ø  Drive annual sales plans for GTS new products portfolio by extensive hunting new accounts opportunities.

Ø  Represent GTS interest in several telecom Industry forums, associations & conferences in the region.

Key Skills and Attributes in the candidates for the role:

Ø  Should have minimum understanding about solution sales cycle and steps involved in sale of Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform.

Ø  Should be able to generate, drive and close the leads for Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform.

Ø  Analytical mind capable of analysing the business cases of a potential lead, in specific geographies.

Ø  Experience in responding to RFP/RFQ/RFI, and coordinating preparation of techno-commercial proposals and being able to do corporate/product presentations etc. 

Ø  Should be able to work with CFTCross Functional Teams & manage projects.

Ø  Presentations Skills and negotiation Skills

Profile Qualifications and Experience

Ø  Should have a strong Sales experience, and a goal & result oriented sales aptitude and attitude

Ø  Graduate inSales or Marketing with minimum 8 -10years of experience in Telecom (Messaging or Voice or Roaming)

Ø  Good knowledge of A2P and Voice Firewalls brands and anti-fraud policy implementation and the A2P & Voice network protection business.

Ø  Should have experience in making. AntifraudNetwork protection & Monetisation proposals

Ø  Should understand the business dynamics, trends, systems & process intricacies regarding wholesale Pricing, routing, and product features

Ø  May have experience in Messaging Wholesale hubbing for traffic aggregation of voice or messaging

Ø  May have worked in some Managed Services units in Telcos covering voice or data products & services

Ø  Strong analytic skills and experience with metrics driven decision making.

Ø  Should be able to work in a multi-cultural people’s organisation.

Ø  Should have a good understanding of the regulations and legal nuances of the messaging and CPAAS business globally.

Ø  Strong verbal and written communication skills.

Ø  Collaborative and consensus driven approach; strong team player.

Ø  Ability to multi-task, prioritize, and deliver.

Position: Video Editor and Motion Designer 

Location: Bangalore, India (Onsite Full Time Role) 

Company Background

Sublime Life is India's Pioneer Clean Beauty curator. We mindfully curate sustainable, ethical, effective and cruelty-free products that are not only good for our consumers but the planet too. With a portfolio that includes 150+ clean beauty brands Dear, Klairs, Cosrx, Dr Sheth's, SNP Prep & many more. Our mission is simple - to make everyone feel confident and safe about their beauty choices. As a company, we are conscious of how we define Clean Beauty and ensure that it is built on pillars of Sustainability. Our products are created with zero compromises on quality and efficacy. They’re safe and good for skin, hair, body and mind. 

To explore more, visit our website: http://www.sublimelife.in">www.sublimelife.in 

As a Video Editor at Sublime Life, Bangalore you will. 

Closely work with the Creative Head to lead a specific brand's videos and build a strong brand message and conceptualize the development of various videos for campaigns and programs. 

Essential Tasks, Duties, & Responsibilities

• In charge of editing videos for all social media platforms where Sublime Life uses video content. 
• He/She should be well versed in making performance advertisements videos. 
• Should be updated with the latest / modern editing styles/techniques. 
• Should hold knowledge of linear and non-linear editing styles. 
• Thinking on new formats and templates for videos.
• He/She should have an eye for good typography style. 

Required Skillset for this position would be 

• 3- 4 years of experience in video editing. (Beauty industry experience is a plus)
• Should be well versed with Adobe creative suite.
• Must hold a degree in Design. (Alumni from Design Institute will have a bonus) 
• Strong conceptualization and visualization skills. 
• An excellent understanding of visual design disciplines (typography, composition, iconography, colour, layouts) 
• Comfortable working in a fast-paced, highly dynamic environment.

• Bachelor’s degree in Computer / Information Science (BE / BTech) or Master’s in Computer Applications (MCA) Experience:
• Two to five years general software engineering experience
• Experience in web development using the Ruby on Rails web application framework
• At least two years of Ruby on Rails programming experience
• Thorough understanding of the philosophy and design of Ruby on Rails
• Desktop publishing skills: HTML5, xHTML, CSS

Knowledge of:

• JavaScript and JavaScript libraries: jQuery, Plugins etc.
• Unix and Linux systems
• Relational databases: SQL, etc.
• Frameworks: Active record, etc.
• Servers: Nginx, Mongrel, Webrick
• Performance management using New Relic, Web Page Test tools
• SEO rules, minification, rails asset pipelines
• REST APIs and their usage

Highly preferred experience:

• Ability to work with the Amazon EC2, S3, and EBS services
• NoSQL databases: MongoDB, Memcached, CouchDB
• Git, SVN
• Proactive and resourceful person who achieves tasks with minimal oversight
• Team player with the ability and desire to become an integral part of a fast-paced team
• Ability to handle multiple tasks in parallel

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a desired structure is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Job Requirements:

• Strong development and fundamental knowledge of React Native.
• Minimum 1 year of hands on experience in React Native is required for this position
• Leverage native APIs for deeper integrations with iOS/Android platforms.
• Work with engineers, designers, product managers.

Skills Required : React-Native, JavaScript, ES6, REDUX, API, Firebase, Android setup, iOS Setup