Business development executive

About Us:

Suntek.ai is a technology-driven startup delivering AI-powered and e-commerce solutions that help brands build, scale, and optimize their digital presence. We partner with fast-growing businesses to design intelligent, high-performance solutions that drive measurable growth.

About the Role:

We’re looking for a driven and detail-oriented Product Manager (Evening Shift )  to join our product team. This is a full-time, fully remote role where you’ll work closely with cross-functional teams to help define, build, and scale e-commerce solutions used by real businesses every day.

As a Product Manager, you’ll support the entire product lifecycle—from research and discovery to development, launch, and iteration. You’ll help turn customer needs and business goals into clear product requirements, collaborate with engineering and design teams, and ensure products are delivered with quality and purpose.

This role is ideal for someone early in their product career who is eager to learn, take ownership, and grow in a fast-paced, collaborative environment.

What You’ll Do

Collaborate with engineering, design, marketing, and stakeholders to define and execute product initiatives

Assist in creating and maintaining product roadmaps aligned with business objectives

Gather and analyze customer feedback, usage data, and market trends to inform product decisions

Conduct competitor and market research to identify opportunities and gaps

Translate requirements into clear user stories, acceptance criteria, and documentation

Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives

Track product performance and help optimize features post-launch

Ensure alignment across teams to deliver meaningful, user-focused outcomes

What We’re Looking For:

• Strong interest in product management, digital products, or E-commerce platforms
• Experience with or exposure to market research, customer insights, and competitor analysis
• Familiarity with Agile methodologies and modern collaboration tools (Jira, Notion, Confluence, Slack, etc.)
• Excellent written and verbal communication skills
• Analytical mindset with strong problem-solving abilities and attention to detail
• Bachelor’s degree in Business, Marketing, Technology, Engineering, or a related field (or equivalent experience)
• Experience with Shopify or Shopify Plus is a strong plus
• Passion for building intuitive user experiences and driving measurable business impact
• 3+  yrs of experience

Why Join Suntek AI:

• Fully remote work with a collaborative, globally distributed team
• Hands-on experience building real-world E-commerce products
• Clear growth path and mentorship within the product organization
• Opportunity to work at the intersection of AI, E-commerce, and digital transformation.

Make outbound sales calls to prospective customers from provided leads and databases.

Promote financial products such as personal loans, business loans, insurance and investment solutions.

Explain product details, benefits, interests rates, and eligibility criteria  Identify customer requirements and suggest appropriate financial solutions.

 Follow up with the leads and maintain a strong conversion pipeline.

 Achieve assigned sales targets and KPI’S on a daily and monthly basis.

We're Hiring: Escalation Handling Cum Operations Executive

📍 Location: FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana – 121003

🕘 Work Schedule: 6 Days a Week | 9:00 AM – 6:00 PM 📅

🏢 About Us: Bikefixup.com

At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.

As we expand rapidly across India, we’re looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.

👤Your Role: Escalation Handling & Operations Executive

In this role, you’ll be responsible for resolving high-priority customer complaints while also ensuring smooth daily operations. You’ll act as the bridge between customers, mechanics, and internal teams, making sure issues are resolved quickly and customers leave happy.

🔑 Key Responsibilities:

✅ Handle escalated customer complaints with empathy, patience, and professionalism

✅ Coordinate with mechanics, operations, and finance teams to resolve issues on time

✅ Track, document, and close all escalations while ensuring customer satisfaction

✅ Conduct root cause analysis (RCA) and suggest process improvements 

✅ Monitor service quality and ensure compliance with company standards 

✅ Support daily operational activities like scheduling, service tracking, and reporting

✅ Share weekly/monthly reports of escalations and operational challenges with management

🎯 Who You Are:

✔️2+ years of experience in customer support, complaint handling, or operations (BPO/automobile/service industry preferred) 

✔️ Excellent communication skills (Hindi + English) 

✔️ Strong problem-solving, negotiation, and conflict resolution abilities 

✔️ Calm under pressure with the ability to handle angry/frustrated customers

✔️ Basic knowledge of MS Excel/Google Sheets for reporting & tracking 

✔️ Self-motivated, proactive, and a strong team player

💼 Perks of Working with Bikefixup:

🌱 Opportunity to grow with a fast-scaling automobile service brand

🏍️ Direct involvement in ensuring customer satisfaction and operational excellence

🏆 Attractive incentives & performance-based career growth

📈 Chance to build a career in customer experience & operations management

Immediate opening for a Senior Technical Trainer for our company Vy TCDC

(https://www.vytcdc.com/) in Karur

We are back in the office so no work from home.

Role: Technical Trainer

Minimum exp: 0 to 4yrs exp

Job Types: Full-time, Regular / Permanent

Location: Karur

Notice Period: Expecting immediate joiners

Job Description

• Design effective training programs

• Train all candidates

• Conduct seminars, workshops, individual training sessions, etc.

• Monitor candidate performance and response to training

• Strong Knowledge of React Js, Java , React Native, Angular, Node Js,Java , Python, Full Stack Development.

• Conduct seminars, workshops, individual training sessions, etc

• Conduct evaluations to identify areas of improvement

We are seeking an experienced MERN Stack Team Leader to join our team. The successful candidate will be responsible for leading a team of developers in designing, developing, testing, and deploying web applications using the MERN stack. The MERN Stack Team Leader will be responsible for ensuring that the team meets project deadlines, stays within budget, and produces high-quality code that meets the client's requirements. This position requires strong leadership skills, technical knowledge, and the ability to work in a fast-paced environment.

Key Responsibilities

• Manage a team of developers and oversee the development of web applications using the MERN stack
• Assign tasks to team members and ensure that they are completed on time and within budget
• Participate in the design, development, and testing of web applications using the MERN stack
• Collaborate with clients to gather requirements and ensure that their needs are met
• Ensure that the team follows best practices in software development, code review, and testing
• Identify and mitigate project risks
• Communicate project status to stakeholders and management
• Mentor and coach team members to help them grow and develop their skills
• Stay up-to-date with emerging trends and technologies in web development

Qualifications

• Bachelor's degree in Computer Science or a related field
• At least 4 years of experience in web development using the MERN stack
• At least 8 yr experience in Development
• Strong knowledge of MongoDB, Express.js, React.js, and Node.js
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment and manage multiple projects simultaneously

If you have a passion for leading a team of developers to build cutting-edge web applications using the MERN stack, we encourage you to apply for this exciting opportunity.

• Assisting and coordinating with operations team
• supporting administrative staff
• conducting marketing research
• documentation and reporting to the operations department
• preparing reports on competitor product analysis
• ensuring if everything is working in a perfect manner
• using technology to keep the company updated behind the curtains
• Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
• Responsible for rendering useful administrative support to other members of the customer care team.
• Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
• Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
• Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
• Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.